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Accountants, CPAs, Tax Professionals, Bookkeepers
RynohLive is a "bridge application" for settlement agents, attorneys, and lenders. RynohLive was designed for the title industry.
Every interaction I have had with Basil has been fantastic. They are responsive, amazing at follow up and so very easy to work with.
What worries me, is that people who don't have the application, and work directly on the web, they can not find when they google it.
User & admin friendly, good features, e-sign documents, a good amount of supported file types, pretty easy for clients to use, one time upload & download links, hopefully secure.
I'm struggling to find something here. If I've ever had a problem, I mentioned it to the support team and I have watched many of my suggestions get implemented.
I like that you have a dashboard for your company and then 1 for each client. The ability to have documents signed by clients through Basil is a great feature.
After using another product and having problems with customer service and getting no help at all from customer service, I was cancelling the other product, and we found Basil.
The best part of Basil however is how fantastically responsive they are for everything from Customer Support to suggested changes and updates to making their product a better fit.
I do see a downside with changing client emails. From my experience clients do ask to get their emails from time-to-time.
Support system is fantastic. They are always willing to help and can always resolve any issues I am having in reconciling.
RynohLive has caught errors that would have taken far more time correcting later rather then at the time they are caught.
It's a great program for daily recon, and makes it very easy to stay on top of issues that come up. It's straightforward, comprehensive, and intuitive.
Didn't realize that our bank after 6 months the "stop" payment falls off. Rynoh immediately picked up on this with a notification to us in the daily report.
It is perfect for our needs. Customer service is always helpful and friendly.
The daily reporting when you get in first thing in the AM, to find out if you have any problems.
Working with Rynoh has been super easy, they provide great customer services.
I probably should not consider that as a downside because any new software will require a learning curve.
Prioritize real-user-identified key features according to your needs to find your best fit.
Basil
Top FeaturesRynohLive
Basil
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RynohLive
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