# Compare shopVOX vs PrintSmith Vision 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PrintSmith Vision and shopVOX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/155218-210917/shopVOX-vs-ePs-PrintSmith-Vision --- # PrintSmith Vision vs shopVOX Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PrintSmith VisionshopVOX2/4 selected [PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)[4.0 (214)](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) [## PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)[4.0 (214)](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.8 Ease of Use 3.7 Customer Service 3.8 Reviews Sentiment SE Based on [214 reviews](#user-reviews) Positive 161 Neutral 37 Negative 16 [## shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.6 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) Starting Price $99.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment LM Based on [241 reviews](#user-reviews) Positive 224 Neutral 7 Negative 10 ## Summary * * * Features in Print Estimating Software 28 / 42 Only PrintSmith Vision - Process Ink Calculation Best performer 39 / 42 Only shopVOX - Access Controls/Permissions - Alerts/Notifications - Approval Process Control User satisfaction User satisfaction 4.0 User reviews[214](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/) Ease of use 3.7 Functionality 3.8 Value for money 3.9 Customer support 3.8 User satisfaction 4.6 User reviews[241](https://www.capterra.com/p/155218/shopVOX/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.5 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for \- Quick Printers - Franchise and network Printers - InPlant Print Centers - Sign and Display / Wide format Prints Best for Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops. ## User reviews Pros & cons SE Steven E. President > "The built in accounting in Printsmith allows us to easily track profit and jobs won or lost, allowing us to print out comprehensive weekly..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6576461) SS Shoshannah S. Production manager > "Also when processing a credit card we would leave the invoice # in that bar so once processed we could click search and go right to the..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6577193) RAA René Antonio A. Manager > "Most importantly, it allows the end-user to place orders online via DSF, which makes the whole data entry process easy to oversee and..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616428) MO MaryBeth O. Operations Manager > "It's a fairly buggy system to the point where we will have to make workarounds or a different process other than what is recommended to get..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6576544) JP Jennifer P. Portal Administrator > "PrintSmith Vision is very easy to learn compared to other MIS systems, perfect for small to medium print shops who want a software that can..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6882096) SS Shoshannah S. Production manager > "Also issues connecting to Ship Express and losing printer specifications." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6577193) MO MaryBeth O. Operations Manager > "The ability to make templates and copy from the account history is helpful in keeping consistency across jobs as well." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6576544) DP Donald P. President > "I don't mind paying for the monthly fee for the version in the cloud but I resent having to pay to upgrade it. " [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616359) PS Philip S. Director > "All the estimates and invoices located in one place makes PrintSmith very practical." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6577765) PM Patricia M. Operations Manager > "Not effectively built to process signage estimates/orders." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6592807) PM Patricia M. Operations Manager > "Quick, good options for storing and sorting for multiple department touches." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6592807) VR Verified Reviewer President > "There is no 24-hour Support or support during major updates over the weekend." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6287855) RAA René Antonio A. Manager > "We are very pleased with how the application has developed into a robust application that is now able to interact with DSF." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616428) SS Shoshannah S. Production manager > "Sometimes my notes disappear while saving." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6577193) JP Jennifer P. Portal Administrator > "PrintSmith Vision has a clean user interface which is easy to navigate and personalize." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6882096) BT Benjamin T. Creative Director > "VERY un-intuitive software that seems to be designed by people whom have NEVER done any printing in their life. " [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6592823) SE Steven E. President > "We have used Printsmith since 1997. Although there have been many updates and changes to the program, I have always found it invaluable in..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6576461) BT Benjamin T. Creative Director > "Expensive, poor updates, non - existent technical support." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6592823) AH Andrea H. Customer Care Specialist > "As someone who was new to the printing industry, I had a lot to learn but PrintSmith made it a lot easier and brought the learning curve..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6592963) SE Sara E. General Manager > "Updating costing can be complicated/daunting." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616237) RR Rocio R. Lic. en Contaduria Publica > "I can quickly resolve the requirements of my internal and external clients." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6577809) AF Alex F. Executive Assitant > "We started slow with only doing estimates." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6594197) RH Russell H. Owner president > "Most of my experience has been very expensive. but the staff is usually very responsive to my needs and helps me get through whatever the..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616671) DP Donald P. President > "It is much harder to use than when it was designed for the mac. " [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616359) SS Stephan S. president > "I like the job ticketing and reporting functions" [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6576495) PW Peter W. GM > "Difficulty of use, poor UI, Extremely difficult to setup." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6578077) DD Darryl D. Operations Manager > "Just needs to be more intuitive and software management could be simplified." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6592952) JJ James J. General Manager > "This can be very frustrating, however it's fairly common in the software world of today." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616533) TS Tiff S. Owner > "I also appreciate that there is a community that is actually being monitored and responded to." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6618032) DA Darrell A. CFO > "Seems to have slowed to a halt." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6594680) VR Verified Reviewer President > "History, Easy to write up orders, updates pricing." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6595737) AC Andreea C. Owner > "The reporting module is not great." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616273) JJ James J. General Manager > "PS is a solid base product with long development history." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616533) CG Celina G. President > "I have been trying to no avail to get help in creating an appropriate report from PrintSmith support team and am getting nowhere. " [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#SoftwareAdvice___4848917) MC Melody C. ACCOUNTING MANAGER > "On the accounting standpoint, it is usable." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6617885) SS Shoshannah S. Production manager > "Very annoying." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6577193) VR Verified Reviewer President > "I don't use a lot of the features but it has been great for me." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6595737) CG Celina G. President > "No one answers phones. " [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#SoftwareAdvice___4848917) MC Melody C. ACCOUNTING MANAGER > "On the estimating standpoint, it is outstanding." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6617885) AF Annette F. President > "lags if your internet connection is not stellar; forms & reports are difficult to create & standard forms are not designed optimally;..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477608) NG Naveen G. Owner of the Centre > "The regular updates are good." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616613) RM Ruffin M. Operations Manager > "While the new user interface makes PrintSmith much more appealing than a lot of other basic MIS options out there, there are enough issues..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477509) NG Naveen G. Owner of the Centre > "The customer service back up is superb." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616613) MP Michael P. Director - Operations IT > "Many of the menus or input resources do not have an import feature for data or the ability to export data in a print or CSV format quickly..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2444629) AF Alex F. Executive Assitant > "We are still learning and the software continues to improve." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6594197) RM Ruffin M. Operations Manager > "The way it processes wide format and merchandise production is clunky at best and leaves you wondering if the engineers ever even bothered..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477509) AD Amy D. Sales and Design > "Easy to navigate for all departments." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616203) SC Susan C. Co-owner, VP > "It is not intuitive for removing / catching duplicates or editing existing data. When asked to watch the training software for Fast Track,..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477573) DP Doug P. President > "The templates are great." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616408) RF Rick F. General Manager > "record locks, multiple clicks to confirm and save to make changes, not being able to find delivery ticket history, too many to list" [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2516783) AR Altai R. Bookkeeping > "Very simple and easy to use it." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6592908) ES Erik S. Graphic Design > "Hopefully they get the new version right but early versions of "Fast Track" leave me uneasy and lacking confidence because many important..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2505644) BD BERNIE D. owner > "Overall, our experience has been helpful." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___6616432) JB Jesse B. Senior Business Systems Analyst > "Communication with DSF is problematic. When creating new jobs from the online portal, we have to have manual touches to fix problems with..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477462) Charle S. Contributing Writer > "Print Smith Vision is the evolution of this order management system that continues to innovate and surprise its users." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___4560821) MA Melinda A. Manager, Ferris Printing Services > "Many of the features don't work as they are supposed to (inventory is one) - there is not an easy way to interface with EFI regarding the..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2490757) SS Scott S. PrePress Manager/IT > "The real beauty of it is that you can truly break down your costs and see if you are making money on any job. " [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___3150807) MZ Mehdi Z. Owner > "it need a lots of improvements, lots of functions that were avaiable and make it easy to run cashvregister are missing, report writer is..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2495513) Charle S. Contributing Writer > "I would recommend this program to anyone running a printing or marketing management business." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___4560821) MH Michael H. Design Lead and Center Manager > "It's extremely difficult to edit the templates for invoices, estimates, statements, etc. and requires different software (and training!) to..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477692) DW Danny W. System Implementation > "Ability to create tasks for yourself and others, having reminders when you log in, and email functionality make this a very usable light CRM" [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2445850) TP TASOS P. Managing Director > "Seems to me very unfair, to have to pay monthly fees for a product much worse that you had before free." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2857997) DH Dietrich H. Server engineer > "I was able to remove an outdated server, and replace it with a hosted solution that does the same functions for less than the cost of..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2490709) RM Ruffin M. Operations Manager > "It might be fine for small shops with limited production capabilities, but probably not the best/most efficient solution for handling..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477509) CH Curt H. Printing and Mailing Manager > "The features in the new Printsmith Vision make it easier for the user to move from one process to another therefore speeding up the billing..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2478346) MH Melissa H. Managing Partner > "There are many glitches and quirks that create an enormous amount of extra work and create costly and time-consuming mistakes. " [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477773) AF Annette F. President > "Transfer of data from Classic to Vision went smoothly; overall user friendly design; allows for broad range of digital & offset print..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477608) JF Jim F. Estimator/Planner > "Ability to Adapt for customizing to our needs was not cost effective by the time we had to look at purchasing additional modules." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2505381) NW Neal W. Production Specialist > "Its easier to create templates and get a general overview of my workload and to add job notes and memo's to my coworkers." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2490763) JR Jeffrey R. President > "Report Utilities is an example of an improvement but as the information does not link to the next level of information that should be..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477491) JZ Jamen Z. Technology Manager > "Most things are where you expect them, and as an admin I love the ability to customize and alter how the program estimates and processes..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477574) MG Mirinda G. Manager > "The conversion to HTML (instead of Flash) has been very long, and we are still concerned about missing functions on the HTML side." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2478052) RG Robert G. Sales Manager > "I like the updates to the software after they've taken in suggestions and requests for changes." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___3341308) CT Catherine T. Controller > "I had to call sales and tell them what was going on to level up our issue, needless to say we have gone 14 days without a close out and..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477946) TP Thomas P. Manager > "Provides an integrated solution and gives us real time information that we use for business planning and solutions." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477812) DW Danny W. System Implementation > "There has been a considerable effort to convert to HTML (the years spent on Flash were very unsatisfying and IMO the wrong direction to..." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2445850) TP TASOS P. Managing Director > "I used it all day since 2007 we bought it, and I connected all our work with it." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2857997) MH Michael H. Design Lead and Center Manager > "Still cannot copy jobs from one pending document to another pending document in any way." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2477692) AO Allen O. Assistant Director Printing Det. > "It streamlines many functions that is needed in the printing/copying operation whether its commercial or inplant educational." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2507796) MA Michael A. Vice President > "You can not print a credit card receipt if it fails to print the first time." [See full review](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#Capterra___2490799) [View Reviews](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/) LM Luc M. Owner > "The ability to combine jobs in a flexible way, having online proofs and quote approvals as well as the ability to do..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914) SA Seth A. Partner > "Without talking to us, he suspended our account and made us remove the code, all while sending emails in all caps..." [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684) EK Emily K. Founder > "Great customer service and support, awesome job and client management systems, great for invoicing, accepting..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6305830) SA Seth A. Partner > "The biggest issue is shopvox WILL roll out new versions and features that don't work and haven't been adequately..." [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684) RS Ryan S. President > "The quick conversion from a quote to sales order and invoicing if flawless." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413) SA Seth A. Partner > "I know SV seems like it's a great fit for a lot of people, BUT why would you want to lock yourself and your company..." [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684) RS Ryan S. President > "With SV the look and feel of the software was a good start. Once we got into it we realized very quickly that it’s..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7045413) SA Seth A. Partner > "He also said he'd monitor our IP to ensure we "never tried anything like that again", another lie." [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684) EG Emma G. Graphic Designer > "It is very convenient how eCommerce orders can be converted into sales orders." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792) CD Christian D. Managing Member > "Lack of care for their customers, stuck in their own mindset of their way is the right way, not willing to change or..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526) GZ Garann Z. Ops Manager > "User friendly, keeps track of everything needed to run the business smoothly from quoting to order entry to completing..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733) KC Kamyrn C. Administrative Assistant > "ShopVOX isn't always very user-friendly when it comes to user error." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768) EG Emma G. Graphic Designer > "I really like the eCommerce features and proofing system." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7090792) LJ Lloyd J. Principal > "The cost associated with adding a second user to the system." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408) LM Luc M. Owner > "Small shops can use what's only useful and relevant to them at the time and then start using additional features as..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914) Bradley R. Manager > "I was told if I don’t like the increase to just leave and go find something else. " [See full review](https://www.capterra.com/p/155218/shopVOX/#GetApp___6285844) KC Kamyrn C. Administrative Assistant > "However, the support team at shopVOX more than makes up for its flaws." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___7074768) SA Seth A. Partner > "It's buggy" [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684) LJ Lloyd J. Principal > "The Application is easily integrated with our financial mangement tools offering simplified management reporting" [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6536408) JK Jeff K. Owner > "Haven't needed customer support which says a lot." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623231) JT Joshua T. Graphics Manager > "ShopVox makes it very easy to create a new job, fill in what is being ordered, and it allows us to send the..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135) SA Seth A. Partner > "It's expensive" [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___6817684) EC Edwin C. Creative Director > "ShopVOX has helped our shop automate and organize our projects in a way where everything flows and and doesn't get..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4944208) CD Christian D. Managing Member > "It is good software, not great... their customer support is horrid." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6478526) RS Ron S. President > "Their on boarding and Live Chat support are great. " [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6837348) TR Tom R. director > "To be more concrete, here are some things we are missing or don't like.- Custom PDFs are very limited, some..." [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242) TS Tracie S. Bookkeeper > "I like the live chat option that shopVOX offers." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6589857) JT Joshua T. Graphics Manager > "I highly recommend they hire some quality UI/UX designers to do a complete overhaul because it is very painful to use..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135) GZ Garann Z. Ops Manager > "ShopVOX has a huge helpful team that is there just a click away." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6805733) AJ Aundrea J. Owner > "That you are unable to use Zapier on all tiers." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761) JD Jason D. CEO > "Reps have been helpful with helping set it up and us understanding it." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6815562) KC Kirsty C. Creative Director > "It can be a very difficult piece of software to navigate and the UI could do with some streamlining." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749) LM Luc M. Owner > "All of them have great features but SV has the best all around package." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6747914) MS Marjorie S. Accountant/IT Specialist > "I personally HATE chat support but they are so good I use it whenever needed. " [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4788038) Bradley R. Manager > "The product was awesome, modular, pricing was good but" [See full review](https://www.capterra.com/p/155218/shopVOX/#GetApp___6285844) KC Kirsty C. Creative Director > "However, for most things it works for us...which is why the quoting system (a huge part of why we use it) is so..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4055749) VR Verified Reviewer CTO > "After moving to this from other software, we have been pleased overall with the features." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6759405) AlD Aurélie D. Assistante commerciale > "We had stopped for compatibility issues with French law. But we couldn't find a tool that was as efficient for either..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905) MS Marjorie S. Accountant/IT Specialist > "We have been using SV for almost 4 years, and we are delighted with the software, which replaced an outdated product..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4788038) TR Tom R. director > "There are many features missing or not well-developed." [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242) KS Katie S. Sign Shop Manager > "Their support team is fantastic and are always quick to help." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6623224) TR Tom R. director > "It's a bug, that has not been fixed." [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242) DD Donnie D. Inventory Control & Purchasing Specialist > "Multiple users are using Shopvox daily and with no issues. If someone does have an issue I'm able to get answers..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___4494481) AlD Aurélie D. Assistante commerciale > "Many functions are not translated into our language, which limits us the possibilities of use, especially for..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905) JT Joshua T. Graphics Manager > "I love how easy it is to start a new order and enter all the order information." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___5057135) TR Tom R. director > "None of that has been updated for the last two years." [See full review](https://www.capterra.com/p/155218/shopVOX/#SoftwareAdvice___4384242) JB Jason B. Salesman > "The customer support is by far the best feature." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6066029) AlD Aurélie D. Assistante commerciale > "Some specific support requests take a long time to process" [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___3314905) TL Tim L. Admin > "It helps keep pricing consistent and is very easy to use" [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6110095) GF Gary F. Director of Operations > "This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit..." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2207966) AJ Aundrea J. Owner > "We have not even officially began using all of the features but we are excited to begin in the near future." [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___6189761) KB Karl B. president > "to much feature makes a little to long to adapt for new employees" [See full review](https://www.capterra.com/p/155218/shopVOX/#Capterra___2360350) [View Reviews](https://www.capterra.com/p/155218/shopVOX/reviews/) ## User interface 3.98 (214) [shopVOX](https://www.capterra.com/p/155218/shopVOX/) 4.58 (241) ### Features PrintSmith Vision 28/42 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - "Best Price" Estimating - Billing & Invoicing - Bindery Estimating - Cost Estimating - Cost Tracking - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Discount Management - Electronic Payments - For Printing Industry - Generative AI - Inventory Management - Job Costing - Job Management - Multiple Version Calculations - Order Management - Pre/Post Service Calculations - Pre-Press Estimating - Price/Margin Management - Pricing and Cost Calculations - Print Management - Process Ink Calculation - Product Catalog - Production Tracking - Purchase Order Management - Quotes/Estimates - Reporting & Statistics - Scheduling - Search/Filter - Shipping Management - Supplier Management - Third-Party Integrations - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/#features) shopVOX Top features 39/42 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - "Best Price" Estimating - Billing & Invoicing - Bindery Estimating - Cost Estimating - Cost Tracking - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Discount Management - Electronic Payments - For Printing Industry - Generative AI - Inventory Management - Job Costing - Job Management - Multiple Version Calculations - Order Management - Pre/Post Service Calculations - Pre-Press Estimating - Price/Margin Management - Pricing and Cost Calculations - Print Management - Process Ink Calculation - Product Catalog - Production Tracking - Purchase Order Management - Quotes/Estimates - Reporting & Statistics - Scheduling - Search/Filter - Shipping Management - Supplier Management - Third-Party Integrations - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/155218/shopVOX/#features) ### Recognition No recognitions have been awarded to PrintSmith Vision No recognitions have been awarded to shopVOX ### Deployment & support PrintSmith Vision Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos shopVOX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PrintSmith Vision - By ePS - Located in United States - Founded in 1989 shopVOX - By TechVOX - Located in United States - Founded in 2010 ## Popular Comparisons [PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)[3.98 (214)](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/) vs [Vasion Print](https://www.capterra.com/p/211077/Printerlogic/)[4.83 (204)](https://www.capterra.com/p/211077/Printerlogic/reviews/) Contact vendor for pricing Price $121.8/month 3.8 Features 4.7 3.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/210917-211077/ePs-PrintSmith-Vision-vs-Printerlogic) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.44 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) $99/month Price $7.91/month 4.4 Features 4.4 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-155218/JIRA-vs-shopVOX) [PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)[3.98 (214)](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/) vs [Printlogic](https://www.capterra.com/p/140127/Printlogic/)[4.47 (196)](https://www.capterra.com/p/140127/Printlogic/reviews/) Contact vendor for pricing Price $125/month 3.8 Features 4.3 3.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/140127-210917/Printlogic-vs-ePs-PrintSmith-Vision) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) $99/month Price $9/month 4.4 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-155218/monday-com-vs-shopVOX) [PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)[3.98 (214)](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/) vs [MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)[4.14 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/) Contact vendor for pricing Price $550/month 3.8 Features 3.9 3.7 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/183703-210917/ePs-MarketDirect-StoreFront-vs-ePs-PrintSmith-Vision) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $99/month Price $10.99/month 4.4 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/155218-184581/shopVOX-vs-Asana-PM) [PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)[3.98 (214)](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/) vs [Printers Plan](https://www.capterra.com/p/92567/Printers-Plan/)[4.47 (15)](https://www.capterra.com/p/92567/Printers-Plan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.4 3.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/92567-210917/Printers-Plan-vs-ePs-PrintSmith-Vision) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,483)](https://www.capterra.com/p/211559/Trello/reviews/) $99/month Price $5/month 4.4 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155218-211559/shopVOX-vs-Trello) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $99/month Price $29/month 4.4 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-155218/Connecteam-vs-shopVOX) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,558)](https://www.capterra.com/p/158833/ClickUp/reviews/) $99/month Price $10/month 4.4 Features 4.6 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155218-158833/shopVOX-vs-ClickUp) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) $99/month Price $10/month 4.4 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-155218/Wrike-vs-shopVOX) [shopVOX](https://www.capterra.com/p/155218/shopVOX/)[4.58 (241)](https://www.capterra.com/p/155218/shopVOX/reviews/) vs [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.49 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/) $99/month Price $12/month 4.4 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/79104-155218/Smartsheet-vs-shopVOX)