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Product Businesses (Retail, Wholesale, Distribution, eCommerce, Light Manufacturing) Engaged in Multi-Channel Commerce
Cegid Retail is ideal for specialty retailers with more than 20 stores. Clients include: GANT, ASICS, Longchamp, L'Oreal, Estee Lauder, Swatch, Paul Smith & Karl Lagerfeld.
It's been great, customer service is very responsive and the software solves all of our needs.
Promises were empty, no follow through. Customer service was very poor; wouldn't get back to us until we followed up several times and threatened to cancel our contract with them.
Overall I love it has helped me grow and scale better I really do like it and like how they constantly adding new things to the software can be better and a little more user friendly.
There should be a detail report to print/view before printing the payroll checks. The pay liability section is good and bad, it is bad if it is not used all the time.
I like that it integrates with Shopify and Quickbooks, it has options for customization, and there is endless opportunities for growth.
I underestimated the time and financial investment.
Their customer support is awesome and they respond to inquiries within 12 hours. The features are great and easy to use.
We like the online sales we can do with the program but we have experience major inventory problems do to program not functioning as it should. Inventory entered incorrectly, wrong pictures on items.
I love this software I have been working with it at 2 different companies and it is truly the best out there.
Vendor in London is bad, terrible customer service with technicians that do not know the system.
WinRetail is a great product that makes my life much easier. I LOVE LOVE LOVE JDS Solutions (the company that runs WinRetail).
Receiving items into the system is extremely error prone. They cut corners in the wrong places (ie. just letting me say "yup, its all here!" when nothing could be there).
They are responsive, proactive and extremely helpful. They know how to take care of their customers.
Checkout process is obscure to new employees and they often make tender mistakes, as well as payment type mistakes. God I hate this product.
My experience with the consultants was extremely positive. They were friendly and willing to help any way they could.
Receipt editing is really difficult to do. Reporting is really missing.
Agiliron
Top FeaturesCegid Retail
Agiliron
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Cegid Retail
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