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Tokeet is the perfect solution for vacation rental managers and owners. Whether you have one rental or hundreds of rentals, Tokeet offers a suite of powerful tools to grow your business.
Vacation rental managers and companies.
Ease of use, easy to set up, nice interface for website, best help and support team ever encounter and really works with biggest re-sellers. Definitely best in class by light years.
The product got more confusing and frankly worse after they did the last major release before I left.
Some of the many things I love about Tokeet is that everything in the system was super easy to learn.
The screenshots and the documentation is inaccurate, and the support team is utterly clueless and not particularly interested in helping. It's worse than those horrible offshore support centers.
Very good quality product with outstanding customer support. Excellent tutorials and articles with information and tips on how to optimize results using the software.
Ridiculous support and they blame airbnb to drop a connection and lost data settings.
The chat has been very useful. Customer service has been proactive and friendly.
But then recently (2019) Tokeet released a version 2 and that's when my trouble really started costing me thousands of euros in lost revenue.
Integrates with most OTA's, other useful software like smart locks, housekeeping, pricing and has great automation.
I am worried I wont be able to obtain a refund as there is just no customer support.
Support is responsive, accurate and reliable. We're excited about the many powerful features and integrations in the pipeline.
Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me.
Hostfully has been fantastic, very easy to implement, and we have confidence in the accuracy of the platform.
Get this all in writing, so if there are errors, you can go to your credit card company for a dispute.
We have great response from support on the occasions we need to reach out to them, but they also have great and detailed online documentation which makes it easy to implement.
I would avoid unless you know and can explain EXACTLY and EVERY SINGLE feature (to the smallest detail) that you would need, and ask very specific questions whether Hostfully provides it.
Holbrook: Hello, my name's Holbrook. I am the owner of Casa Encanto, which is short-term rental. And Hostfully is my property management system. And I give Hostfully a five-star review. I use Hostfully for their digital guidebook, but then I have them integrate my other OTAs, the booking.com, Vrbo and Airbnb. And I'm working on Google Travel or Google Vacations. And they then send out automated automatic messages to my guests. I use it for my calendar. I have another app, PriceLabs I use for my pricing. And then I'm going to start using Hostfully's direct booking site more. And I think that's where I need help with setting up social media. The thing that has impressed me right from the get-go with Hostfully is the attention they pay to customer support. Right from the beginning, the people that I've interacted with have been both very knowledgeable, professional, courteous, and have been able to take a newcomer and a relatively old newcomer to the short-term rental business through the whole process. And anytime I have any question or issue, they get back to me in a timely manner. And so I've been very, very happy with them. Well, as a professor, long time retired professor, I've had to do hundreds of letters of recommendation or phone interviews for candidates. And the question that always stumps me is, what do I like least about a candidate or what their weaknesses are because we always tend to pay attention to the negative as opposed to the positive. And so I think with Hostfully, sometimes it gets a little complicated going through, setting up everything. But that having been said, they have a lot of videos, they've instituted a Hostfully University that has courses. And so even in that relative weakness or something that I don't like, I still find that Hostfully addresses that.
Prioritize real-user-identified key features according to your needs to find your best fit.
Tokeet
Hostfully Property Management Platform
Top FeaturesHostfully Property Management Platform
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