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Ideagen Quality Management supports businesses in heavily regulated industries such as life sciences, manufacturing, aerospace and defense and is utilized to manage quality processes and documentation
Businesses who need to ensure consistent standards across different processes, locations or teams: quality, safety, hygiene, brand standards, standard operating procedures, management reviews etc.
OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.
With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.
Great Product with fantastic customer service. Very professional team for system implementation and supplier on boarding process.
No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.
Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.
The system does feel old and unloved; parts feel cobbled together as if each module was developed seperatetly.
Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.
The modules are really expensive - we would like to have more but cost completely restricts this.
The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team.
The product often logs you out when trying to upload photos, this happens on a daily basis. Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.
Their dedication to ensuring a positive user experience has been instrumental in maximizing the benefits of the platform.
There is no possibility to generate more informative reports or reports that can be customized.
Customer support has been amazing with our dedicated client manager readily available and helpdesk very responsive when (rarely) required.
Can't really say there's anything to dislike when you still exploring.
I am now very happy with the audit template. Thanks [SENSITIVE CONTENT]for all your help.
Not sure if I can think of any features that I would change.
Ideagen Quality Management
GoAudits
Top FeaturesIdeagen Quality Management
GoAudits
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