Ideagen Quality Management vs SafeWrite: Which is a better fit?

Paul P

Marine Compliance Manager

OEM support has been good from the start and this has been critical with ensuring a successful implementation of the system.

With the loss of much of the prior QA staff and more individuals being hired and working remotely training was difficult.

Great Product with fantastic customer service. Very professional team for system implementation and supplier on boarding process.

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.

Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.

The system does feel old and unloved; parts feel cobbled together as if each module was developed seperatetly.

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.

The modules are really expensive - we would like to have more but cost completely restricts this.

I also love the fantastic customer service that I have received each time I have needed it...nothing is ever a problem. A big thank you to them all.

Personally I find it confusing but my business partner figured it out.

The safety aspect of the tool is great (risk register). The presentation of everything is great and it helps my client know I've spent my time writing up everything.

Some features do not flow well. Need more actions for ttaching evidence/documents for completed projects/tasks.

Great, have even recommended the tool to people.

Definitely easy to use this software as I am starting from scratch with some knowledge of the system but this is far better than having to rewrite our out of date system.