# Compare Braze vs Success.ai 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Braze and Success.ai based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155423-10013316/Appboy-vs-Success-ai

---

# Braze vs Success.ai Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrazeSuccess.ai2/4 selected

[Braze](https://www.capterra.com/p/155423/Appboy/)[4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/)

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

[## Braze](https://www.capterra.com/p/155423/Appboy/)[4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [168 reviews](#user-reviews)

Positive

164

Neutral

3

Negative

1

[## Success.ai](https://www.capterra.com/p/10013316/Success-ai/)[4.8 (417)](https://www.capterra.com/p/10013316/Success-ai/reviews/)

Starting Price

$33.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [417 reviews](#user-reviews)

Positive

409

Neutral

4

Negative

4

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

\--

Newsletter Management

NA

Email Tracking

NA

Customizable Branding

NA

\--%Fit

Missing features

Feature ratings

Email Campaign Management

4.8

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

4.7

Customizable Branding

NA

User satisfaction

User satisfaction

4.7

User reviews[168](https://www.capterra.com/p/155423/Appboy/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.4

Customer support

4.5

User satisfaction

4.8

User reviews[417](https://www.capterra.com/p/10013316/Success-ai/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$33Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Braze is aimed at companies of various sizes who wish to optimize their customer relationships and strengthen customer loyalty with the help of the platform and its cross-channel campaigns.

Best for

Not provided by vendor

## User reviews

Pros & cons

VR

Verified Reviewer

Marketing Automation Specialist

> "The new-age capabilities offered by braze such as intelligent timing, AI assistant for liquid, AI Copywriting assistant are the gamechanger."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6824453)

RM

Raghava M.

Business Analyst

> "The 2kb limit for the Content Card UI element is restrictive, especially when trying to include rich media or detailed messaging, which can..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6860714)

CN

Courtney N.

Customer Service Representative

> "The ability to visualize customer journeys and orchestrate campaigns (Canvas etc.), which helps with planning, debugging, and optimizing over..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

CN

Courtney N.

Customer Service Representative

> "Some limitations or friction with custom event handling, identity management, or naming conventions. If your data isn’t clean or you don’t have..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

AB

Alex B.

Digital Marketing Automation Specialist

> "The user interface is clean and the use of different canvas and campaign tabs (like you have on an internet browser) is a great way at..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6815002)

AB

Alex B.

Digital Marketing Automation Specialist

> "I do not like when trying to switch between canvas tabs, if you click on one to navigate to a different canvas too quickly after hitting 'save'..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6815002)

Noga M.

VP, Marketing

> "Is a great solution for brands that have both a website and an app and want smart flows that send push notifications, in-apps, and emails to..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6871614)

EC

Elizabeth C.

CRM Lead

> "some small bugs in the campaign/canvas search where it didn't retain the same page after i click to campaign and press back, the search logic..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6706080)

AB

Alex B.

Digital Marketing Automation Specialist

> "Braze provides great flexibility in canvas settings and I like the ability to switch between drag and drop building to html building."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6815002)

CN

Courtney N.

Customer Service Representative

> "Sometimes managing many branching workflows, many segments, event taxonomies, etc., gets tedious."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

AR

Angela R.

Lifecycle Marketing

> "Canvas journeys are able to support our complex subscription flows, creating and augmenting the SMS campaigns is also simple."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7008635)

HJ

Holly J.

Senior Lifecycle Marketing Manager

> "Some of the tooling isn't the most intuitive, and not auto-saving or being able to restore previous versions is tough at times."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6839007)

VR

Verified Reviewer

Email Marketing

> "Users appreciate its user-friendly interface, intuitive Canvas tool for creating complex journeys, and robust personalization capabilities"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6828109)

MO

Maggie O.

CRM and Email Marketing Specialist

> "The filters to view campaigns and canvases doesn't stay when I click into a campaign/canvas, I have to reset it each time"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6582115)

RM

Raghava M.

Business Analyst

> "My overall experience with Braze has been decent. While the platform offers robust features for segmentation and personalization, certain..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6860714)

JL

Jon L.

Lifecycle Marketing Manager

> "While key metrics are available in the dashboard, I am unable to generate more detailed reporting in realtime."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6789656)

AB

Alex B.

Digital Marketing Automation Specialist

> "The ability to test a canvas before setting live is also great, previous martech platforms I have used do not have this functionality."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6815002)

JO

Josh O.

Associate Manager, Lifecycle Marketing

> "One thing that has been challenging with Braze is the reporting structure/feature."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6829570)

RA

Robert A.

Digital Marketing And Loyalty Specialist

> "This gives us the freedom to choose the right partner for our business instead of only having 1-2 choices if we want to keep our systems..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6823193)

SM

Sarah M.

Head of Loyalty and Engagement

> "Some teething issues with drag and drop modules eg."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6859264)

LS

Lauren S.

Director, Engagement Strategy

> "We were able to set up our platform and Braze to share data easily, allowing for seamless automation."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6840448)

VR

Verified Reviewer

Email Marketing

> "This can be particularly frustrating when creating multiple marketing campaigns"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6828109)

JL

Johnna L.

Marketing Automation Manager

> "The ability to personalize journeys and messaging using Liquid and other tools is a great benefit."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6817740)

SE

Sally E.

Director of Marketing

> "I also wish it was easier to preview the list of users in a segment - you have to download the list of people in the audience for a reliable..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___5001182)

BnB

Belén B.

Sr. CRM Manager

> "You can use it for simple campaigns, but you can also set up some interesting campaigns and journeys using webhooks and content blocks."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6638994)

VR

Verified Reviewer

Marketing Manager

> "A bit costly and high certification fees."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6814301)

RA

Robert A.

Digital Marketing And Loyalty Specialist

> "Some are small quality of life upgrades, but others are much more meaningful and enable us to really increase our marketing efforts."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6823193)

FC

Fabio C.

Software Engineer

> "The pricing model can also be a bit opaque and could potentially turn off small businesses or startups operating on a tight budget"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4823778)

AD

Akshada D.

email marketing

> "The Canvas feature is great for planning user journeys, and it works well with other tools."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6828122)

KO

Kate O.

Writer

> "I found Braze a little difficult to use at first and I didn't totally understand it."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6598290)

MC

Michael C.

Digital Content Manager

> "Braze has helped me streamline my weekend content to allow me to schedule things ahead of time when I am not in the office."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6775204)

MF

Miguel F.

Email Marketing Specialist

> "What I like least about Braze is the lack of an auto-save feature."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___5073403)

CN

Courtney N.

Customer Service Representative

> "Good support and resources: even powerful platforms can be under‑utilized if onboarding is difficult; Braze seems to put effort into helping..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

VR

Verified Reviewer

CRM Lead

> "Documentation is not enough at times, not up-to-date or hard to navigate."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___5056117)

KL

Katelyn L.

CRM Lead

> "It has enabled our CRM team to shift its focus from manual execution to more strategic, value-driven work."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7002443)

TV

Thomas V.

Product Owner

> "The fact that you have a limited amount of data points is frustrating."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4874067)

HJ

Holly J.

Senior Lifecycle Marketing Manager

> "The customer support and learning/training resources, how easy it makes it to target our users with personalized outreaches"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6839007)

VK

Vivek K.

SDE

> "The pricing is bit high in the segment and for services its offering."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___5084702)

VR

Verified Reviewer

Sr. Product Delivery

> "I love how much automated functionality and personalization is available through out the different messaging capabilities."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6882272)

KL

Kirra L.

Marketing Director

> "It's also quite costly."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6711280)

JL

Johnna L.

Marketing Automation Manager

> "Braze is a fantastic platform with a user-friendly interface that doesn't lack the more complex features an advanced marketer needs in their..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6817740)

AY

Andrii Y.

Email Marketing Specialist

> "I don't like some reporting and allowing creating it."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6062299)

VR

Verified Reviewer

Email Marketing

> "Intuitive user interface, ease of use, and powerful features, particularly its Canvas functionality for creating complex marketing journeys"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6828109)

DR

Daniel R.

Email marketeer

> "Some features, like a dedicated preference center lack customizability thus making them useless in its current form."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4694751)

AH

Arman H.

Senior Marketing Automation Executive

> "I love how intuitive and user-friendly Braze is—it makes it easy to build and launch campaigns quickly without needing heavy dev input."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6838825)

TV

Thomas V.

Product Owner

> "The quality of customer support is low."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4874067)

AH

Arman H.

Senior Marketing Automation Executive

> "I really value how intuitive the UI is, particularly the Canvas builder and segmentation logic."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6838825)

Love L.

Systems Manager

> "An issue we have not had with setting up Custom SAML SSO connections for other apps."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4785184)

MA

Marianna A.

Customer Success associate

> "The convenience of finding all customer information in an organized and clear way. "

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7002674)

Love L.

Systems Manager

> "If you are using Google Workspace the Custom SAML integration is horrible."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4785184)

CN

Courtney N.

Customer Service Representative

> "I'd recommend it to teams that have some technical support and are serious about creating personalized, multi-channel experiences at scale."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

Martin M.

Project Manager

> "mistakes can happen."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6032325)

KT

Kerry T.

CRM Data Director

> "This helps when you have a large organization and local markets who have their own style, look, and feel."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6737302)

Ben C.

Digital Marketing Manager

> "Also, data tracking on some more complex campaigns can end up out of sync - ALWAYS verify conversion data with your own internal data and do..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___2405968)

MM

Mary M.

Operations Officer

> "With it, we are able to send automated email campaigns to our customers and we can easily track and monitor our email marketing activities."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6035974)

VR

Verified Reviewer

Senior Growth manager

> "Even after the release, minor bugs popped up that we had to address for extra weeks."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___3363165)

DE

Daniel E.

Group Loyalty Manager

> "Most importantly our team loves using it, which is critical to getting buy-in, speed to market and fostering a genuine desire to innovate."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6715496)

Ben C.

Digital Marketing Manager

> "A purely “marketing” team would have a very hard time utilizing this without some support from their developers up front to get the “plumbing”..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___2405968)

[View Reviews](https://www.capterra.com/p/155423/Appboy/reviews/)

VR

Verified Reviewer

Virtual Assistant

> "Capterra provides a massive advantage in B2B marketing by placing our product directly in front of buyers who are ready to purchase, and it shortens..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7053539)

JP

Jelly P.

Admin Staff

> "In addition, the customization options for dashboards and reports feel limited, and integrations with other tools occasionally require manual..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243)

Bela Eka P.

Digital Marketing

> "It helps me create relevant emails quickly, and the sender warm-up tool gave me more confidence that my emails actually reach inboxes."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976)

AbdElaziz A.

Jobless

> "Some buttons take a second longer to respond after logging in, especially when switching between campaign views."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7051877)

Ardia Pramesti N.

Virtual Assistant

> "It helps reduce manual work and allows me to focus more on strategy rather than execution. While there are a few areas that could be refined, the core..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087721)

Makinde M.

Marketing

> "I noticed slower performance when handling large email campaigns, with delays in sending and processing emails, which impacted campaign effectiveness..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6520028)

Mardi R.

Funnel Strategist

> "I saved hours each week and got better results compared to doing everything manually. While there’s room for improvement with data accuracy, the..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6876488)

Bela Eka P.

Digital Marketing

> "Occasionally, tasks duplicated or transitions froze, which was slightly annoying, but easy to fix."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089976)

Alviyah S.

Admin

> "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts and significantly increase my leads and meeting schedule with."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474)

EU

Edbonessa U.

Junior Graphic Designer and Copywriter

> "The email display popping up on the start page felt a bit distracting and overwhelming at first, especially for non-SaaS users like me."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6886252)

TM

Tomya M.

Product Manager

> "It simplifies and streamlines my outreach process, helping me save time, stay organized, and connect with a larger number of qualified leads more..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7032975)

DN

Daniel N.

Head of Human Resource

> "Sometimes the interface feels slightly crowded when too many options are open, which can confuse first-time users."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7016582)

Jacob T.

Freelance

> "It’s streamlined my overall client outreach process which made my lead generation much faster, as well as helping me run more personalized email..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847370)

AL

Amanda L.

Web Developer

> "It's also less flexible for long-form or creative content"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087780)

EM

Erisha M.

Admin

> "I also like the AI email writer feature, which helps me write polite and clear offer emails, even though I'm not a copywriting expert."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845869)

JP

Jelly P.

Admin Staff

> "I’ve also observed that customer support response times can vary, which can delay issue resolution."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010243)

RA

Rachmawati A.

IT Support

> "I also appreciate the quality of the AI-generated content, especially for outreach and email writing, as it saves a lot of time and effort."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087147)

Praise O.

Email Copywriter

> "There are instances where analytics data may not accurately reflect campaign performance, causing uncertainty about the effectiveness of my strategies..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639)

BB

Brandon B.

Vice President Operations

> "The inbox warming tool has been essential in maintaining our domain health—before implementing it, many of our emails were going straight to spam...."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6840070)

VR

Verified Reviewer

Founder

> "Ordered this product 24 hours ago to replace instantly, glad i didn't cancel instantly yet cause these guys just took my money, there support keeps..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6380556)

Lucia M.

Former Co-Leader of Community Relation

> "AI ensures that messages arrive in inboxes with no manual effort and actively manages sender reputation through automated warm-up methods."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6831583)

Chaima T.

marketing manager

> "Before that, outreach took a lot of manual time and wasn’t very consistent."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119)

Mellika K.

Freelancer

> "The platform allows me to track user behavior and optimize both emails and landing pages for maximum conversions."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6864240)

Nnenna I.

Copywriting, Cold email marketing

> "Managing leads within the platform is difficult, leading to inefficiencies in lead nurturing and conversion efforts."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6503414)

Abereowo D.

Email marketer

> "In just a few months, I have closed a deal that gives me an amazing 1000% ROI by providing high-ticket marketing and email services to coaches and..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7007225)

MaM

María M.

Digital Marketing

> "The free trial is quite limited, the interface is not very user-friendly, and there are restrictions on the number of emails that can be sent."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349)

EC

Eana C.

VP

> "Its user-friendly interface and customizable templates make it simple to create compelling content that resonates with my audience."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6845726)

VR

Verified Reviewer

Digital Marketing

> "The system can feel slightly heavy if too many tasks run at once."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7017787)

Chaima T.

marketing manager

> "I really like how the AI helps with personalization and writing variations that sound natural and not robotic."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7086119)

Raphael M.

Digital Marketing Executive

> "Moreover, its over-reliance on writing could potentially devalue human creativity and critical thinking skills if not used judiciously as a..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6304826)

Yulia Handayani H.

Compliance officer

> "With the unlimited accounts feature, I can perform my work while saving time."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7089933)

JE

Jennifer E.

Email marketing

> "Collaborating on email campaigns with team members and stakeholders may be difficult without built-in collaboration features and tools."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6505692)

Amalia A.

Digital Marketing

> "This platform is great for people who want to simplify prospecting and cold email using AI and automation."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087632)

VR

Verified Reviewer

Owner

> "Some formats don’t upload easily."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087073)

Praise O.

Email Copywriter

> "By providing customisable templates and automation features for me, it allows me to respond promptly to market changes and stay ahead of the..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6494639)

LW

Lindsey W.

Social Media Expert and Owner of Magenta Strategies

> "The learning curve could be a bit steeper for users unfamiliar with marketing automation platforms.."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6820887)

Ascar A.

Digital Marketing

> "Success.ai has solved my deliverability issues, granting access to 700M+ B2B contacts, and significantly increased my leads and meeting schedules, all..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6399643)

VR

Verified Reviewer

Strategist

> "Occasional glitches that rarely impact its performance."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6861802)

DECMAMILA E.

Web Developer

> "It provides a steady monthly value and makes it easy to justify costs to my team by showing visible returns."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7080246)

VR

Verified Reviewer

Netsuite consultant

> "Lack of information on pricing, success rates, and specific features makes it difficult to assess value"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6340648)

Imad D.

Senior editor

> "The AI-powered personalization, unlimited email accounts, and advanced analytics have transformed our campaigns, boosting deliverability and response..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6404268)

CE

Candra E.

Staff

> "Sometimes the filters feel a little overwhelming when you’re new."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7010214)

BB

Barnabas B.

Real estate firm

> "Success.ai is a powerful solution for automating and scaling email outreach while it takes time to master the benefits in terms of efficiency, better..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510)

NS

Nabila S.

Virtual Assistant

> "One thing I was slightly disappointed on was the user interface of success.ai when using my phone."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6850149)

BB

Barnabas B.

Real estate firm

> "its AI-driven tools make lead generation more efficient, helping boost engagement and response rates, the platform is intuitive to use, and features..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510)

SG

Samuel G.

No code App Developer

> "Scaling campaigns within the platform seems challenging, limiting expansion opportunities"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6525551)

Abioye S.

Content Writer

> "The platform's limitless sending capabilities and cutting-edge analytics empower me to reach a wider audience, personalize messages, and achieve..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6511052)

Abdallah M.

Digital Marketing Executive

> "Segmentation options within Success.ai can be limited and somewhat difficult to navigate."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6747407)

Abiodun B.

Email marketer

> "I am amazed by the insight I've gained from the platform and unlimited stability with the ability to manage unlimited email accounts and warm-ups and..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6478479)

VR

Verified Reviewer

Sales.

> "What I don't like about success ai is that it's abit expensive compared with other companies that offer the same same product that success ai gives."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6530641)

Vonny P.

Dealer

> "The AI tools are really helpful for generating ideas and saving time, especially when working on outreach and content."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7087311)

VR

Verified Reviewer

Teaching

> "The least that I don't like to success ai is this is an artificial intelligence sometimes they are not true about the information because it is like a..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745391)

Polina S.

COO

> "ai helps me attract better leads by crafting targeted and engaging emails."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7094195)

BB

Barnabas B.

Real estate firm

> "Sometimes, the platform can be a bit slow, and there may be a few bugs."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6507510)

Deividas I.

CEO

> "They're reliable and fast ROI, we have calculated that it would need 2800$ total investment to get maximum of the Success.ai so after three or months..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6745646)

AP

Agbelusi P.

Website Designer

> "I was previously dealing with low-intent lists that wasted my effort."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7031598)

MaM

María M.

Digital Marketing

> "It makes it easier for me to choose the most effective words to capture my customers' attention and also assists me with automatic responses when I’m..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6537349)

UA

Ugonna A.

Writer

> "At first I found it hard to navigate the site."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6847602)

Intan R.

Virtual Assistant to SLP

> "Success.ai seems like a useful tool for businesses and freelancers who want to simplify lead generation and email outreach."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7094005)

JM

Joe M.

CEO

> "They kept stalling and trying to get me past the 14 day refund window."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455)

Alviyah S.

Admin

> "The unlimited email accounts and warm-ups have transformed my outreach strategy, allowing me to connect with vast network effortlessly"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6880474)

JM

Joe M.

CEO

> "You are unable to get leads outside a major city in CA."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455)

Allysa Putri K.

Social Media Content Strategy

> "It simplifies email marketing and sales outreach with smart automation, saving me time and improving engagement. While there’s a bit of a learning..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6709632)

Kunle Emmanuel A.

Senior Content Writer

> "Its bulky and could be overwhelming to newbies in the marketing space"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6486340)

Favour M.

Creative Writing

> "Success.ai has helped me create personalized emails that are specific to different clients, and has helped me improve my brand loyalty and growth."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6526377)

Julie P.

Freelance Book Reviewer, Writer, and Editor

> "Technicians are often unavailable for demonstrations or answering questions."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6730506)

VR

Verified Reviewer

Executive Virtual Assistant

> "It frees up my time so I can focus on actual conversations with prospects instead of research."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7069782)

DM

Dmitri M.

CEO

> "Can be complicated to learn it if you're not experienced in using such products."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6780580)

Ivana C.

quality control

> "Success.ai understands the challenges of email marketing and sales outreach, which is why they offer smart automation designed to save you time and..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863)

Precious '.

Content Marketer

> "The difficulty of navigating the features is what I disliked most."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6492337)

BB

Brandon B.

Vice President Operations

> "We rely on Success.ai as part of our sales and growth stack, and it's been key in improving our outreach performance without risking deliverability."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6840070)

JM

Joe M.

CEO

> "This may be a great product when they work out all the bugs, but I would not buy it right now."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6460455)

Ramadan A.

Engineer

> "It ensures my workflow remains uninterrupted and makes my daily tasks easier."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7072729)

Ivana C.

quality control

> "I experience occasional bugs."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6729863)

Pamela O.

Recruitment specialist

> "Success.ai delivers a revolutionary approach to email outreach, empowering businesses to scale their campaigns witgout limits and achieve remarkable..."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6410780)

Liveleth O.

Marketer

> "Success ai technology is a bit complex to use."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6360615)

ST

Seema T.

Teaching

> "The verified contacts are dependable and the warmup improves inbox placement"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___7053312)

PA

Paul A.

Content Writer

> "The pricing is a bit on the expensive side."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6501662)

AS

Aldo S.

Copywriter

> "Now, with Success.ai's lead intelligence, I can quickly filter and access potential leads that match my target audience."

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6813714)

Awele E.

Email marketer

> "Having to learn how to use them can be difficult"

[See full review](https://www.capterra.com/p/10013316/Success-ai/#Capterra___6510832)

[View Reviews](https://www.capterra.com/p/10013316/Success-ai/reviews/)

## User interface

[Braze](https://www.capterra.com/p/155423/Appboy/)

4.70 (168)

[Success.ai](https://www.capterra.com/p/10013316/Success-ai/)

4.83 (417)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Braze

Top features

27/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/155423/Appboy/#features)

Success.ai

16/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/10013316/Success-ai/#features)

### Recognition

Braze is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Success.ai

### Deployment & support

Braze

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Success.ai

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Braze

-   By Braze
-   Located in United States
-   Founded in 2011

Success.ai

-   By Success.ai
-   Located in United States
-   Founded in

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