---
title: "Compare Braze vs OneSignal 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Braze and OneSignal based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/155423-163452/Appboy-vs-OneSignal"
page_type: "comparison"
language: "en"
---

# Braze vs OneSignal Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BrazeOneSignal2/4 selected

[Braze](https://www.capterra.com/p/155423/Appboy/)[4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/)

[OneSignal](https://www.capterra.com/p/163452/OneSignal/)[4.7 (107)](https://www.capterra.com/p/163452/OneSignal/reviews/)

[## Braze](https://www.capterra.com/p/155423/Appboy/)[4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [168 reviews](#user-reviews)

Positive

164

Neutral

3

Negative

1

[## OneSignal](https://www.capterra.com/p/163452/OneSignal/)[4.7 (107)](https://www.capterra.com/p/163452/OneSignal/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [107 reviews](#user-reviews)

Positive

105

Neutral

1

Negative

1

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What’s your intended use case?

## Summary

* * *

Features in Push Notifications Software

Best performer

42 / 42

Only Braze

-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning

28 / 42

User satisfaction

User satisfaction

4.7

User reviews[168](https://www.capterra.com/p/155423/Appboy/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[107](https://www.capterra.com/p/163452/OneSignal/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$9Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

B2C businesses of all sizes, from small businesses to global enterprises, across retail and eCommerce, financial services, media and entertainment, health and wellness, CPG, and food and beverage.

Best for

OneSignal empowers over 2M users at mobile-first companies of all sizes to drive retention and revenue growth through a modern omnichannel customer engagement platform.

## User reviews

Pros & cons

AR

Angela R.

Lifecycle Marketing

> "Canvas journeys are able to support our complex subscription flows, creating and augmenting the SMS campaigns is also simple."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7008635)

EC

Elizabeth C.

CRM Lead

> "some small bugs in the campaign/canvas search where it didn't retain the same page after i click to campaign and press back, the search logic in..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6706080)

VR

Verified Reviewer

Marketing Automation Specialist

> "The new-age capabilities offered by braze such as intelligent timing, AI assistant for liquid, AI Copywriting assistant are the gamechanger."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6824453)

RM

Raghava M.

Business Analyst

> "The 2kb limit for the Content Card UI element is restrictive, especially when trying to include rich media or detailed messaging, which can..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6860714)

CN

Courtney N.

Customer Service Representative

> "The ability to visualize customer journeys and orchestrate campaigns (Canvas etc.), which helps with planning, debugging, and optimizing over..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

MO

Maggie O.

CRM and Email Marketing Specialist

> "The filters to view campaigns and canvases doesn't stay when I click into a campaign/canvas, I have to reset it each time"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6582115)

AB

Alex B.

Digital Marketing Automation Specialist

> "The user interface is clean and the use of different canvas and campaign tabs (like you have on an internet browser) is a great way at..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6815002)

CN

Courtney N.

Customer Service Representative

> "Some limitations or friction with custom event handling, identity management, or naming conventions. If your data isn’t clean or you don’t have..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

Noga M.

VP, Marketing

> "Is a great solution for brands that have both a website and an app and want smart flows that send push notifications, in-apps, and emails to the..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6871614)

AB

Alex B.

Digital Marketing Automation Specialist

> "I do not like when trying to switch between canvas tabs, if you click on one to navigate to a different canvas too quickly after hitting 'save'..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6815002)

AB

Alex B.

Digital Marketing Automation Specialist

> "Braze provides great flexibility in canvas settings and I like the ability to switch between drag and drop building to html building."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6815002)

JL

Jon L.

Lifecycle Marketing Manager

> "While key metrics are available in the dashboard, I am unable to generate more detailed reporting in realtime."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6789656)

VR

Verified Reviewer

Email Marketing

> "Users appreciate its user-friendly interface, intuitive Canvas tool for creating complex journeys, and robust personalization capabilities"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6828109)

CN

Courtney N.

Customer Service Representative

> "Sometimes managing many branching workflows, many segments, event taxonomies, etc., gets tedious."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

BnB

Belén B.

Sr. CRM Manager

> "You can use it for simple campaigns, but you can also set up some interesting campaigns and journeys using webhooks and content blocks."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6638994)

HJ

Holly J.

Senior Lifecycle Marketing Manager

> "Some of the tooling isn't the most intuitive, and not auto-saving or being able to restore previous versions is tough at times."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6839007)

MC

Michael C.

Digital Content Manager

> "Braze has helped me streamline my weekend content to allow me to schedule things ahead of time when I am not in the office."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6775204)

JO

Josh O.

Associate Manager, Lifecycle Marketing

> "One thing that has been challenging with Braze is the reporting structure/feature."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6829570)

RM

Raghava M.

Business Analyst

> "My overall experience with Braze has been decent. While the platform offers robust features for segmentation and personalization, certain..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6860714)

SM

Sarah M.

Head of Loyalty and Engagement

> "Some teething issues with drag and drop modules eg."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6859264)

AB

Alex B.

Digital Marketing Automation Specialist

> "The ability to test a canvas before setting live is also great, previous martech platforms I have used do not have this functionality."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6815002)

VR

Verified Reviewer

Email Marketing

> "This can be particularly frustrating when creating multiple marketing campaigns"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6828109)

RA

Robert A.

Digital Marketing And Loyalty Specialist

> "This gives us the freedom to choose the right partner for our business instead of only having 1-2 choices if we want to keep our systems talking."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6823193)

VR

Verified Reviewer

Marketing Manager

> "A bit costly and high certification fees."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6814301)

LS

Lauren S.

Director, Engagement Strategy

> "We were able to set up our platform and Braze to share data easily, allowing for seamless automation."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6840448)

SE

Sally E.

Director of Marketing

> "I also wish it was easier to preview the list of users in a segment - you have to download the list of people in the audience for a reliable..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___5001182)

KT

Kerry T.

CRM Data Director

> "This helps when you have a large organization and local markets who have their own style, look, and feel."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6737302)

KO

Kate O.

Writer

> "I found Braze a little difficult to use at first and I didn't totally understand it."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6598290)

JL

Johnna L.

Marketing Automation Manager

> "The ability to personalize journeys and messaging using Liquid and other tools is a great benefit."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6817740)

MF

Miguel F.

Email Marketing Specialist

> "What I like least about Braze is the lack of an auto-save feature."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___5073403)

MM

Mary M.

Operations Officer

> "With it, we are able to send automated email campaigns to our customers and we can easily track and monitor our email marketing activities."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6035974)

VR

Verified Reviewer

CRM Lead

> "Documentation is not enough at times, not up-to-date or hard to navigate."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___5056117)

DE

Daniel E.

Group Loyalty Manager

> "Most importantly our team loves using it, which is critical to getting buy-in, speed to market and fostering a genuine desire to innovate."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6715496)

VK

Vivek K.

SDE

> "The pricing is bit high in the segment and for services its offering."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___5084702)

DW

Doreen W.

Marketing Manager

> "Allow one to engage with clients in different channels like in app messages ,emails etc .I love it that it has awesome reporting dashboard ..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6035202)

KL

Kirra L.

Marketing Director

> "It's also quite costly."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6711280)

Michael O.

Human Resources Manager

> "Braze is a powerful and reliable tool in orchestrating marketing and services messages across different channels like in-app message, push..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6054162)

AY

Andrii Y.

Email Marketing Specialist

> "I don't like some reporting and allowing creating it."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6062299)

RA

Robert A.

Digital Marketing And Loyalty Specialist

> "Some are small quality of life upgrades, but others are much more meaningful and enable us to really increase our marketing efforts."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6823193)

DR

Daniel R.

Email marketeer

> "Some features, like a dedicated preference center lack customizability thus making them useless in its current form."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4694751)

HS

Hugo S.

Digital Performance and Data Analyst

> "The amount of customization and messaging options, it truly exceeds expectations, I knew Braze was the leading platform, but now I know why."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6767524)

FC

Fabio C.

Software Engineer

> "The pricing model can also be a bit opaque and could potentially turn off small businesses or startups operating on a tight budget"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4823778)

AD

Akshada D.

email marketing

> "The Canvas feature is great for planning user journeys, and it works well with other tools."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6828122)

Love L.

Systems Manager

> "An issue we have not had with setting up Custom SAML SSO connections for other apps."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4785184)

CN

Courtney N.

Customer Service Representative

> "Good support and resources: even powerful platforms can be under‑utilized if onboarding is difficult; Braze seems to put effort into helping..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7007569)

Love L.

Systems Manager

> "If you are using Google Workspace the Custom SAML integration is horrible."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4785184)

KL

Katelyn L.

CRM Lead

> "It has enabled our CRM team to shift its focus from manual execution to more strategic, value-driven work."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___7002443)

TV

Thomas V.

Product Owner

> "The fact that you have a limited amount of data points is frustrating."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4874067)

Jeniffer C.

Site Engineer

> "Notification options and the marketing ability on this software is very productive and i also like the project management functions and the web..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6054613)

Martin M.

Project Manager

> "mistakes can happen."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6032325)

HJ

Holly J.

Senior Lifecycle Marketing Manager

> "The customer support and learning/training resources, how easy it makes it to target our users with personalized outreaches"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6839007)

TV

Thomas V.

Product Owner

> "The quality of customer support is low."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4874067)

JL

Jon L.

Lifecycle Marketing Manager

> "Braze has been an excellent tool for our team to deliver creative, sometimes complex campaigns quickly and easily."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6789656)

Ben C.

Digital Marketing Manager

> "Also, data tracking on some more complex campaigns can end up out of sync - ALWAYS verify conversion data with your own internal data and do not..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___2405968)

VR

Verified Reviewer

Sr. Product Delivery

> "I love how much automated functionality and personalization is available through out the different messaging capabilities."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6882272)

VR

Verified Reviewer

Senior Growth manager

> "Even after the release, minor bugs popped up that we had to address for extra weeks."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___3363165)

JL

Johnna L.

Marketing Automation Manager

> "Braze is a fantastic platform with a user-friendly interface that doesn't lack the more complex features an advanced marketer needs in their..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6817740)

Ben C.

Digital Marketing Manager

> "A purely “marketing” team would have a very hard time utilizing this without some support from their developers up front to get the “plumbing”..."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___2405968)

VR

Verified Reviewer

Email Marketing

> "Intuitive user interface, ease of use, and powerful features, particularly its Canvas functionality for creating complex marketing journeys"

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6828109)

Love L.

Systems Manager

> "If you are using Google Workspace the Custom SAML integration is horrible."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4785184)

AH

Arman H.

Senior Marketing Automation Executive

> "I love how intuitive and user-friendly Braze is—it makes it easy to build and launch campaigns quickly without needing heavy dev input."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6838825)

KO

Kate O.

Writer

> "I found Braze a little difficult to use at first and I didn't totally understand it."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6598290)

AH

Arman H.

Senior Marketing Automation Executive

> "I really value how intuitive the UI is, particularly the Canvas builder and segmentation logic."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___6838825)

TV

Thomas V.

Product Owner

> "The quality of customer support is low."

[See full review](https://www.capterra.com/p/155423/Appboy/#Capterra___4874067)

[View Reviews](https://www.capterra.com/p/155423/Appboy/reviews/)

AM

Andrew M.

Owner

> "OneSignal is a reliable customer engagement platform that support in-app messages, push notifications and SMS in one central repository."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6780228)

AM

Atul M.

senior software engineer

> "I found that OneSignal’s free tier has limited features, which can be restrictive for growing apps."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6768985)

JG

Joy G.

Owner and Graphic Designer

> "OneSignal makes it easy to reach customers through mobile and web applications that get enhanced via push notifications, live chat, SMS..."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6794261)

LM

Lindsey M.

Director of Marketing Operations

> "The push notification setup was a little clunky."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6769772)

AM

Amanda M.

Ceo

> "I can target specific groups, which helps me send relevant messages to the right audience."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___7052965)

JoA

João A.

Copywriter

> "My colleagues from IT also reported quite a few issues with API and setting up the pop-ups for acquiring subscribers to push..."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6398675)

PL

Paulina L.

Creator

> "It’s a great computer program with excellent customer service and innovations that are frequently incorporated into the programming"

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___7068798)

AH

Alexandru H.

Android Developer

> "I had to implement OneSignal in my app and had a problem; but was only reproducible on my client's phone: I had no way to attach a..."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6140539)

AM

Aviv M.

analytics

> "OneSignal presents an effective solution for businesses and developers looking to engage their user base through push notifications,..."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___5058468)

JP

Julien P.

CTO

> "The stats are basically useless, you need to track push performance elsewhere"

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6208003)

LM

Lindsey M.

Director of Marketing Operations

> "We used OneSignal for push notifications and in-app messaging successfully as a young startup."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6769772)

JH

Janie H.

Deputy editor of growth, audience

> "Also, I could never maneuver our audience segments to adjust, combine, audit."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6056702)

ES

Elias S.

Marketing Coordinator

> "I love to have Push notifications, emails and SMS all together."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6879137)

DT

Daniel T.

Director

> "This is annoying when you just want a quick message to say something is happening, without having to go in and read it and then delete..."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___4823509)

VR

Verified Reviewer

Student and Learner

> "It shows me the realtime updates and help me keeping my customers engaged with target devices."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6392682)

JC

Jared C.

Marketing Specialist

> "On one occasion notifications were delayed, we don't know why, but it has been a great concern for which we have not received a response."

[See full review](https://www.capterra.com/p/163452/OneSignal/#GetApp___4980238)

VR

Verified Reviewer

DIgital Operations Executive

> "Best out there when it comes to cross-platform push modifications, simple and clear UI, easy to redeploy using previews templates and..."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6401885)

AM

Anshuman M.

Software Developer

> "The dashboard is quite complex and on using for the first time, it seemed too complicated for me."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___4766959)

SRA

Shaikh Rayyan A.

Self Employed

> "OneSignal's dashboard help us a lot tto keep our users engaged and send them all the updates about our products."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6146933)

WA

Wasim A.

Director

> "From starting to till now, the only one things i am worried about the data, like they don't have option to get backup your data in case..."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___3554939)

AW

April W.

Administration

> "Did I mention free! And easy layout of their site from my cell or laptop"

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6626810)

VS

Vidi S.

Software engineer

> "Dashboard can be a bit a bit confusing at the beginning"

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___4861845)

Tomás P.

Senior Software Developer

> "They provide an excellent, documented SDK for almost any programming language and platform where your project is running."

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___6327837)

RKV

Rahul Kumar V.

Senior Officer

> "Cost is too high as compared to other similar service providers"

[See full review](https://www.capterra.com/p/163452/OneSignal/#Capterra___3466525)

[View Reviews](https://www.capterra.com/p/163452/OneSignal/reviews/)

## User interface

[Braze](https://www.capterra.com/p/155423/Appboy/)

4.70 (168)

[OneSignal](https://www.capterra.com/p/163452/OneSignal/)

4.69 (107)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Braze

Top features

42/42

-   A/B Testing
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   API
-   App Notifications
-   Audience Insights
-   Authentication
-   Autonomous Task Execution
-   Behavior Tracking
-   Campaign Analytics
-   Campaign Management
-   Communication Management
-   Contact Management
-   Conversion Tracking
-   Customer Journey Mapping
-   Customer Segmentation
-   Customize
-   Drag & Drop
-   Drip Campaigns
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geotargeting
-   Integrations
-   Multi-Channel Marketing
-   Multi-Language
-   Notification Editor
-   Notification Scheduling
-   Personalization
-   Proactive Assistance
-   Reporting/Analytics
-   Retarget
-   Rich Notifications
-   Segmentation
-   SMS Notifications
-   Subscriber Management
-   Template Management
-   Triggered Notifications
-   Visual Workflow Management
-   Web Notifications
-   Workflow Automation

[See all features](https://www.capterra.com/p/155423/Appboy/#features)

OneSignal

28/42

-   A/B Testing
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   API
-   App Notifications
-   Audience Insights
-   Authentication
-   Autonomous Task Execution
-   Behavior Tracking
-   Campaign Analytics
-   Campaign Management
-   Communication Management
-   Contact Management
-   Conversion Tracking
-   Customer Journey Mapping
-   Customer Segmentation
-   Customize
-   Drag & Drop
-   Drip Campaigns
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geotargeting
-   Integrations
-   Multi-Channel Marketing
-   Multi-Language
-   Notification Editor
-   Notification Scheduling
-   Personalization
-   Proactive Assistance
-   Reporting/Analytics
-   Retarget
-   Rich Notifications
-   Segmentation
-   SMS Notifications
-   Subscriber Management
-   Template Management
-   Triggered Notifications
-   Visual Workflow Management
-   Web Notifications
-   Workflow Automation

[See all features](https://www.capterra.com/p/163452/OneSignal/#features)

### Recognition

Braze

Best Value Push Notifications Software (2024) 

OneSignal is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Customer Engagement Software (2026) 

### Deployment & support

Braze

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OneSignal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Braze

-   By Braze
-   Located in United States
-   Founded in 2011

OneSignal

-   By OneSignal
-   Located in United States
-   Founded in 2015

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