--- title: "Compare SlickText vs Twilio 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Twilio and SlickText based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/155430-180158/SlickText-com-vs-Twilio-Communications-Platform" page_type: "comparison" language: "en" --- # Twilio vs SlickText Features and Cost Comparison Last updated September 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TwilioSlickText2/4 selected [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $0.01 Value-for-Money 4.2 Functionality 4.5 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [512 reviews](#user-reviews) Positive 450 Neutral 28 Negative 34 [## SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting Price $29.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment tb tb Based on [270 reviews](#user-reviews) Positive 267 Neutral 2 Negative 1 ## Summary * * * Key features rated by users Features selected based on 5,472 reviews from sms marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Feature ratings Mass Texting 4.3 Campaign Scheduling NA Message Personalization 4.4 2-Way Messaging 4.2 Contact Management 4.0 84%Fit High performer Feature ratings Mass Texting 4.8 Campaign Scheduling 4.9 Message Personalization 4.6 2-Way Messaging 4.5 Contact Management 4.6 User satisfaction User satisfaction 4.4 User reviews[512](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Ease of use 4.1 Functionality 4.5 Value for money 4.2 Customer support 4.0 User satisfaction 4.8 User reviews[270](https://www.capterra.com/p/155430/SlickText-com/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.9 Price starts from Price starts from $0.01Usage Based, Not provided by vendor - Free version - Free trial Price starts from $29Usage Based, Per Month - Free version - Free trial Best for Best for Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, customer loyalty teams, sales orgs and more in over 180 countries. Best for SlickText is used by retailers, restaurants, nonprofits, educational institutions, healthcare providers, creators, political campaigns, marketing agencies, and ecommerce stores. ## User reviews Pros & cons BB Bonnie B. Digital Systems Manager > "We do appreciate the ability to send mass texts out to our constituents and the ability to provide what they need quickly." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7173962) Muhammed A. Technical Project Manager > "However, our experience with the verification and compliance process was disappointing. Despite submitting the required business..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) SS Shane S. CEO > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6832103) VR Verified Reviewer Backend Developer > "A few parts of the setup were confusing at first, especially while configuring some API settings." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7147106) DS David S. Vice President > "Twilio is very powerful and allows me to not only send bulk emails but also text." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7074898) Muhammed A. Technical Project Manager > "The account verification and compliance process was the most frustrating part of our experience." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) VR Verified Reviewer Software Engineer > "Anytime I have issues or questions with twilio development, I can easily reach out to the support and they will respond with solutions..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7082379) JC Jessica C. Customer service representative > "the amount of times there were issues receiving calls and or there were no calls coming in thru the lines without rebooting the system." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7040475) Andrew M. Owner > "An excellent developer platform for telephony communications, cheap and relatively easy to build no-code solutions" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7157141) MT Mario T. Admin > "They are charging me for services I never used and previously blocked, such as long-distance and regular calls." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) WS William S. Director > "Twilio provides API access so you have full control over all your call data" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6850543) BB Bonnie B. Digital Systems Manager > "It's also difficult to navigate the backend and find what you're looking for including billing." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7173962) Lydia L. Blow Mold Operator > "It allows us to collect our customer data and analyze them so as to achieve a better understanding of our customers at a more personal..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6025564) Muhammed A. Technical Project Manager > "This significantly delayed our project and made the onboarding process much more difficult than expected." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) AS Arjan S. CEO > "The value for money is excellent, especially with the robust features for automating SMS and emails in India." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6593213) Eric T. Director, DX > "When Twilio goes down or there are issues with a number, it is on the "user" to figure out what is broken." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7086351) RA Rahman A. Marketing Specialist > "It’s helped us get to customers more quickly and more directly, especially when email is simply ignored." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6793859) MF Megan F. Owner Manager > "I do not like how hard it was to get our A2P registration set up and the back and forth with the support team, I don't like the cost on..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6649987) ZS Zoltan S. Developer > "The cost was very low compared to other options I saw and handled bulk API requests very well" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6625963) EP Emanuele P. Software Engineer > "It's really expensive for basic services, but unfortunately it's the only way to have everything integrated in one place" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7051415) James C. Director of Digital Marketing > "good platform for mass SMS blasts to reach a wide audience" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6583894) JS Josh S. IT Coordinator > "The configuration can be a little tedious getting the campaign and everything situated.. be prepared to configure it a couple of times." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6813991) VR Verified Reviewer Lead Egineer > "SMS sending is easy with multiple numbers with multiple countries" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6685305) JB Justin B. Manager > "For a company that markets itself as developer-friendly with seamless integration, their customer onboarding experience contradicts..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) VR Verified Reviewer Outreach Director > "For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6865179) JB Justin B. Manager > "Meanwhile, my purchased toll-free number remained unusable, returning busy signals when called." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) Nikita V. Marketing Manager CRM > "Each sales managers operates in their own market and language, due to this setup many other tools were skipped and Twilio actually..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6356663) JB Justin B. Manager > "The lack of internal communication between support teams resulted in days of back-and-forth for what should have been a simple..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) VL Vinicius L. Software Engineer > "Twillio SMS sending stands out for it's efficiency." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6699580) VR Verified Reviewer CTO > "Overall, it feels more like a developer tax than a reliable communication platform." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) VR Verified Reviewer CDO > "I like the company proposition, how there are tutorials and thorough documentation for everything that you will rarely talk to support..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6245197) MT Mario T. Admin > "Customer service is terrible; they don't understand that they have a responsibility for the options they give us." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) SG Steven G. Production Supervisor > "I wish it was a bit more stable, but the fact it allows hundreds of CCRs/CCAs/sales reps to be on calls simultaneously is a huge plus." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6000651) PG Paul G. Programmer > "Do not use this company for text messaging." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7047071) VR Verified Reviewer Senior Frontend Engineer. > "I find their customer service team very responsive to queries and inquiries and I love how Twilio has SDK's in my favorite programming..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6148613) MO Meghann O. Customer Success Manager > "Overall it feels like we're stuck using them because they integrate and have international numbers." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6575656) EF Ed F. Owner > "I like that Twillio integrates with my CRM" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6618704) VR Verified Reviewer CTO > "The worst part of Twilio is its support model." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) CP Charlie P. Director > "Easy to customise the message content and deploy instantly." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6568341) PG Paul G. Programmer > "They wasted two months of development time for our company." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7047071) DB Diana B. Founder > "Everything works together quite nicely, and their pricing is quite good for what you get." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) CM Clancy M. CEO > "They allowed our start up to get scammed via toll fraud then when we disputed the payment they abruptly paused our account a month..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6378498) Andrew B. Owner/ Operator > "You can get add-ons from GitHub, integrate into your website especially Shopify and answer calls with a number that you can bring with..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4983185) LC Luke C. CEO > "The Twilio console and services more broadly are highly unreliable." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6751311) AkG Ajay kumar G. Full Stack Developer > "Two things motivate me to use Twilio one is, compare to other SMS Platform it's very easy to get the payed API Key and and minimum of..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6109809) Tanya D. Head > "Being a global service provider based in the US, they do not take into account the time zone differences and the customer support..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___5063552) VR Verified Reviewer VP of Marketing > "Our devs like their clear docs." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6836673) BA Brent A. Lead Developer > "The process to get a verified campaign, brand, and messaging service is dismal despite even after 8 months of working with their new..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6123416) AG Adarsh G. Analyst > "the software offers a range of communication channels, including voice, SMS, and chat, making it a comprehensive solution for..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4632940) James C. Director of Digital Marketing > "not a ton of support and working with carriers can be tricky" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6583894) Efezino U. Managing Director & Software Developer > "Features: Twilio offers a range of advanced features, including tracking and analytics, voice recognition, and integration with other..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4333116) JB Justin B. Manager > "This experience makes me question their operational efficiency and customer-centric approach." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) Matthew K. Director of IT > "It works well, and is relatively inexpensive." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7018144) Muhammad Aamer K. full stack developer > "so the sms sent is from twilio's own username i do not know why is twilio not allowing to use a custom sender name in all countries but..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6090319) AM Aseel M. Account > "I benefited a lot from the application, as it provided me with many functions and capabilities that helped me greatly in performing the..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4792300) DB Diana B. Founder > "It can be very overwhelming to use if you're not an advanced A2P communications user." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) Suzi L. Project Manager > "It also offers a variety of ways to get in touch, including phone, text, video, and electronic mail, so that each user's experience can..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4697335) VR Verified Reviewer COO > "There is no chat support for all customers (you have to pay for this support type in addition to the contracted service)." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___6165916) AM Aseel M. Account > "I found many advantages of making voice calls and sending text messages through the application and using them in the performance of..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4792300) GS Gaurav S. Director > "Not meant for Canada as 70% of outbound calls show as Spam to the receiver and causes loss of leads." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#SoftwareAdvice___6405062) Ahmed A. Founder, Biomedical Engineer & Data Scientist > "Twilio's platform also provides a variety of features such as call routing, message personalization, 2-way messaging, contact..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4496334) VR Verified Reviewer VP of Marketing > "You often feel ripped off, and pay for things you don't need." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6836673) FM FAUZIA M. Owner > "Easy to integrate with your setup." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6713914) AS Arjan S. CEO > "It took some time to fully grasp all the functionalities." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6593213) PX Phill X. Personal Trainer > "Great product, I use it to remind clients of appointments, send bulk messages as well as automated reminders to myself." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4351060) MA Mohamad A. manager > "charging without providing service , scam" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#SoftwareAdvice___6710380) AA Armando A. Marketing Manager > "Twilio is simply the most compatible SMS platform out there and basically a ''must-have'' for a lot of businesses." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6246537) EB Ewa B. Marketing Team Lead > "When having unstable internet connectivity,I find it difficult to make or receive phone calls with Twilio." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6287823) VR Verified Reviewer Marketing Consultant > "Their phone number rental and call fees are very reasonable too making it affordable for anyone to create a telecoms presence in almost..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4149613) VR Verified Reviewer CDO > "A lot of bureaucracy and long wait times are not suitable for businesses looking for a solution." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6245197) AA Anish A. Software Development Engineer > "We use Twilio to buy virtual numbers and connect with our customer support center which helps us save tons of time" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4752420) VR Verified Reviewer COO > "The ticket response time lasts an average of 24 hours. If it's an important issue your company will suffer the consequences." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___6165916) GD Geoffrey D. CEO > "Sending text messages, automating them with automation tools, getting a new phone number in a few clicks, all this is amazing." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) Marty W. Founder > "It is kind of a pain in the neck to set up." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6540913) DB Diana B. Founder > "The customer service is fairly good." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) AD Anil D. Founder and lead consultant, tpm > "The product is on the way to universal acceptability and unstability, reliability are some concerns with scripting for communication,..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4424965) NR Nallely R. Data Technologies Martech Product Manager > "Good customer support and highly committed staff" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6795269) PN Pavan N. Vice President > "They can not open any pdf files you send them, yet they want proof." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6135956) Devendra Kumar S. Manager > "In addition, Twilio has allowed us to streamline our communication process, resulting in more efficient use of our resources." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4575842) SG Steven G. Production Supervisor > "It crashes a fair amount and we do have issues with it at times." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6000651) RB Roberto B. Creator Content > "The Twilio dashboard is very easy to use thanks to its intuitive interface, and they also offer a wide variety of communication..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4775438) GD Geoffrey D. CEO > "UX / UI are terrible, and it looks really technical." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) SS Shane S. CEO > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6832103) MO Meghann O. Customer Success Manager > "Overall it feels like we're stuck using them because they integrate and have international numbers." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6575656) EF Ed F. Owner > "I like that Twillio integrates with my CRM" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6618704) MG Maud G. Digital Marketing & Communications Manager > "The integration function is cumbersome. " [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4163444) FM FAUZIA M. Owner > "Easy to integrate with your setup." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6713914) VR Verified Reviewer Solutions Manager > "The WA integration was pretty frustrating. " [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4991171) GD Geoffrey D. CEO > "Good integration with HighLevel." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) GD Geoffrey D. CEO > "I never saw a more complicated software." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) VR Verified Reviewer Outreach Director > "For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6865179) EP Emanuele P. Software Engineer > "It's really expensive for basic services, but unfortunately it's the only way to have everything integrated in one place" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7051415) VR Verified Reviewer Analyst > "It is easy to install." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3790848) JB Justin B. Manager > "For a company that markets itself as developer-friendly with seamless integration, their customer onboarding experience contradicts..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) AM Alok M. Senior Backend Engineer > "Good UI and easy to understand" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3758484) MT Mario T. Admin > "Customer service is terrible; they don't understand that they have a responsibility for the options they give us." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) MG Michael G. Product Director > "It's simple and it does its job well." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3442592) VR Verified Reviewer CTO > "The worst part of Twilio is its support model." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) [View Reviews](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) TB Tiffany B. Teller > "I love that works well with Microsoft Excel and that the system gives the capability to use..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6500614) LH Louis H. President and CEO > "What we like the least about SlickText is that we didn't find the service quick enough! " [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___7174349) TB Tiffany B. Teller > "It's a great tool for staying in touch with my customers, as the messages are delivered..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6500614) AW Amy W. Culture and Communications Coordinator > "Having to create a list within a list is somewhat cumbersome." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6744249) KA Kristy A. Emotional Health Consultant > "It gives me the opportunity to send texts without creating a massive group text." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6520209) AB Alex B. Marketing manager > "The limited number of Textgroups can be hard." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6706889) LH Louis H. President and CEO > "Their dashboard makes complex tasks easy. " [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___7174349) KL Kenniqua L. Hairstylist > "I don't love the Character limits when using emojis" [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6654946) AD Amber D. HR Manager > "Ease of use, easily accessible customer service, ability to instantly send messages, and..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6845019) SW Sharvin W. Creative Director > "It sucks bit that I can't pause the account in some form or fashion to retain the contacts." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6473872) JY Jed Y. Owner > "I like that in a couple minutes I can alert my customers to schedule changes." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6774003) EH Emilee H. Owner > "Sucks that the time to validate the account is 4-6 weeks and I can’t send any links for that..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6110366) DJ Daria J. Owner and Operator > "I am able to stay connected via mobile through the app with my clients." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6803863) JM Julia M. Associate Producer, Event Production > "The limitations on characters and capabilities of editing made it difficult to get our message..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6000856) AA Alan A. Account Manager and Inbound Marketing Specialist > "It integrates with HubSpot and we are able to end SMS messages to our contacts that opted in..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6113401) Jamie L. Project Manager > "I cannot merge select contacts from one textword to another." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6164952) LC Lisa C. Executive Assistant > "The online support for billing, plans, and information is quick and convenient." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6628014) EH Elena H. Marketing Manager > "There is also a bit of difficulty seeing the change history or keeping track of whether any..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6250928) AF Allison F. Benefits Manager > "Our initial buy-in for SlickText was the ability to reach the pocket of all employees, quickly..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6251008) CP Courtney P. Owner > "Lack of communication when messages are not delivered due to carrier issues or other..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6025515) AF Allison F. Benefits Manager > "The program offers a variety of options for surveys, message delivery, etc and we use those..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6251008) RA Rosie A. Social Media > "I am not able to receive a list of the failed sent messages phone numbers." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6312349) SB Shawn B. Owner > "I really enjoy that I can send out a mass text and reach a large group of our customers to let..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6222894) AF Allison F. Benefits Manager > "I don't want them to have to rely on logging in to retrieve the information." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6251008) PJ Peter J. CEO > "We would LOVE to see video included in a SlickText in the future if possible." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6842179) SR Sharri R. Exe university Director > "Inability to track full urls & necessity of using a "from" number that is not ours." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4061727) EH Elena H. Marketing Manager > "I am able to easily copy/paste campaigns, review link clicks, and get replies from customers." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6250928) JA Jenni A. CEO > "Notification alerts are almost non-existent which isn't ideal." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4612145) JV Jocelyn V. Marketing Manager > "We are able to organize our separate location contact lists and easily schedule mass text..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6174866) JH James H. Food Bank Coordinator > "Some plans are not conviently sized." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4871536) SB Shaina B. Owner > "I love that I can have a mass messaging campaign without too much hassle!" [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6641554) BV Brian V. Founder > "At times, this did not have the degree of flexibility that I wished." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4491274) TE Tammy E. President > "I love that I can roll over unused messages." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6723897) RR Ravi R. Owner > "SlickText's pricing is not very startup-friendly." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4825422) LP Laura P. Executive Board Member > "Both their human and virtual support is great and easily accessible." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6799509) MG Mara G. Owner > "I just feel SMS marketing in general is pricy." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4767670) KL Kenniqua L. Hairstylist > "How easy you can send from your phone, without having to log in from a desktop" [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6654946) SP Sonia P. Owner > "I do not understand all the features need some education" [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4523171) LP Laura P. Executive Board Member > "It is easy to import contacts when needed and reach our constituents." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6799509) JD Jeovana D. Info SEC Specialist > "I would rather not do schedule." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4791473) LW Linda W. Admin Assistant > "I love how user-friendly it is, with fast support from representatives and helpful tutorials." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6656578) FD Flavio D. CEO > "This is hard." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4965016) KM Kilynn M. Marketing Coordinator > "How easy it is to import contacts into the platform." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6765773) CM Courtney M. Manager > "Customers may get tired of texts that they forget they can opt out of." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___2431602) PJ Peter J. CEO > "We've been able to easily navigate the platform ourselves." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6842179) AF Allison F. Benefits Manager > "I don't want them to have to rely on logging in to retrieve the information." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6251008) KW Karen W. Owner > "Slick Text has tons of options to customize it to your EXACT business needs." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6163046) AB Alex B. Marketing manager > "The limited number of Textgroups can be hard." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6706889) BH Brian H. MEDICAL ASSISTANT > "Slick text helps our clinic communicate to our patients their next follow up appointments and..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4936430) SR Sharri R. Exe university Director > "Inability to track full urls & necessity of using a "from" number that is not ours." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4061727) HR Heather R. Manager > "I love being able to send texts and track how many customers they reach." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6210442) FD Flavio D. CEO > "This is hard." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___4965016) AS Anastasia S. Sr. Development Manager > "It makes group outreach so much easier since I have many varied groups I need to send..." [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___6299266) LH Louis H. President and CEO > "What we like the least about SlickText is that we didn't find the service quick enough! " [See full review](https://www.capterra.com/p/155430/SlickText-com/#Capterra___7174349) [View Reviews](https://www.capterra.com/p/155430/SlickText-com/reviews/) ## User interface 4.38 (512) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) 4.83 (270) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 2-Way Messaging 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Twilio 15/50 - 2-Way Messaging - Activity Dashboard - Activity Tracking - AI Copilot - AI SMS - Alerts/Notifications - API - API Integration - Audience Targeting - Automated Responses - Automated Scheduling - Automatic Replies - Automatic URL Shortening - Autonomous Task Execution - Autoresponders - Bulk SMS - Campaign Management - Campaign Planning - Campaign Scheduling - Chat/Messaging - Communication Management - Compliance Management - Consent Management - Contact Database - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Templates - Decision Making - Drip Campaigns - Engagement Tracking - Event Triggered Actions - Generative AI - Interaction Tracking - Keyword Tracking - Landing Pages/Web Forms - Link Shortening - Marketing Automation - Mass Texting - Message Personalization - MMS - MMS Marketing - Mobile Alerts - Mobile Coupons - Mobile Keywords - Multi-Campaign - Multi-Language - Multi-step Planning - Natural Language Interaction [See all features](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#features) SlickText Top features 35/50 - 2-Way Messaging - Activity Dashboard - Activity Tracking - AI Copilot - AI SMS - Alerts/Notifications - API - API Integration - Audience Targeting - Automated Responses - Automated Scheduling - Automatic Replies - Automatic URL Shortening - Autonomous Task Execution - Autoresponders - Bulk SMS - Campaign Management - Campaign Planning - Campaign Scheduling - Chat/Messaging - Communication Management - Compliance Management - Consent Management - Contact Database - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Templates - Decision Making - Drip Campaigns - Engagement Tracking - Event Triggered Actions - Generative AI - Interaction Tracking - Keyword Tracking - Landing Pages/Web Forms - Link Shortening - Marketing Automation - Mass Texting - Message Personalization - MMS - MMS Marketing - Mobile Alerts - Mobile Coupons - Mobile Keywords - Multi-Campaign - Multi-Language - Multi-step Planning - Natural Language Interaction [See all features](https://www.capterra.com/p/155430/SlickText-com/#features) ### Recognition No recognitions have been awarded to Twilio SlickText is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Twilio Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SlickText Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Twilio - By Twilio - Located in United States - Founded in 2008 SlickText - By SlickText - Located in United States - Founded in 2012 ## Popular Comparisons [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) $0.0079 Price $25/month 4.5 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-180158/Ez-Texting-vs-Twilio-Communications-Platform) [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.83 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) vs [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.88 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) $29/month Price $21/month 4.7 Features 4.7 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155430-10015149/SlickText-com-vs-Project-Broadcast) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) $0.0079 Price $16/month 4.5 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153508-180158/Omnisend-vs-Twilio-Communications-Platform) [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.83 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) $29/month Price $25/month 4.7 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-155430/Ez-Texting-vs-SlickText-com) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.63 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) $0.0079 Price $20/month 4.5 Features 4.6 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/156699-180158/Klaviyo-vs-Twilio-Communications-Platform) [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.83 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) vs 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(696)](https://www.capterra.com/p/158103/Clearstream/reviews/) $29/month Price $35/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/155430-158103/SlickText-com-vs-Clearstream) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) $0.0079 Price $29/month 4.5 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-180158/JustCall-vs-Twilio-Communications-Platform) [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.83 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) vs [TextP2P](https://www.capterra.com/p/183310/Text-P2P/)[4.95 (129)](https://www.capterra.com/p/183310/Text-P2P/reviews/) $29/month Price $21/month 4.7 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/155430-183310/SlickText-com-vs-Text-P2P) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.74 (196)](https://www.capterra.com/p/173804/Telnyx/reviews/) $0.0079 Price $1/month 4.5 Features 4.7 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/173804-180158/Telnyx-vs-Twilio-Communications-Platform) [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.83 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) vs [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.63 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) $29/month Price $20/month 4.7 Features 4.6 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155430-156699/SlickText-com-vs-Klaviyo)