ClockShark vs EPAY Time & Attendance: Which is a better fit?

Devendra Kumar D

Manager

ClockShark also provides excellent customer support, with responsive and helpful representatives available to assist with any questions or issues.

If a manager wants to put a sick day in for an employee, they have to go through multiple steps instead of clicking on the day and putting down the sick time. The GPS function can be disabled by user.

Experience has been great. The staff has been more than helpful and always there to answer questions or help correct the issue if there is one, which has been rarely.

Implementation of sending others to job sites alone and having a program to upload information in little to no time at all.

My experience with ClockShark has been great. It's user friendly and helps me to track my employees in real time.

Can't think of anything right now, my company had switched to T Sheets hated it.

I have been not only impressed with the ease of implementation but also the adaptability for my employees to gain the trust they need in working the app.

Cant adjust pay rate between tasks // keeps showing us the wrong time zone , we are eastern and i believe it puts us in as central or western.

Always a friendly voice on the other end of the call. I appreciate the dedication of the staff to always follow up and communicate in detail ever request we send out.

I stated it was a new problem and argued that changing a punch type should not be a passive, program-driven action, that it needed to be an active decision by an administrator.

Excellent product especially when customed designed to company's specific needs/request. Excellent trainers/customer service.

Our payroll errors have gone down 50 percent. A couple cons that we don't like is that Blueforce isn't very compatible with Internet Explorer alternatively it is compatible with Chrome.

The tools that EPay offer are fantastic for a business either large or small. The customer support is top notch.

When calling into epay, the customer service rep we deal with people who struggle to give us answers and or are told they will escalate it to IT.

When I need help they are quick to respond and keep me on the right track. Overall I am very pleased with Epay.

I dislike having to click on a time to enter a note and then wait for it to process before moving onto the next day to enter a note on same employee.