Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.
Breakcold is addressed to SMBs & early-stage startups. Here's some examples of our customers: - digital marketing agencies - staffing agencies - business consultants - account executives / S/BDRs
Overall, Fresh Sales is a good CRM with good support which was excellent a few years ago.
Worst still, I have to follow up on the ticket since the support never proactively tells you the status of your ticket. Never opt for Freshsales! what a rip off and time waste.
Flexibility + Automation = amazing product. It is highly customizable and great for collaboration.
I had to contact my cc company and cancel my card to fight a charge they refuse to change. Auto bill is enabled on the account by default.
Excellent support: Anytime we have reached out with a query, we have had a very speedy resolution whether it was with respect to the product, pricing or anything else.
Support and billing communication were horrendous.
Overall Fresh sales is very good and affordable CRM for companies looking for good CRM and very reasonable license pricing.
We have customers all over the globe and it can sometimes be bothersome to find the customers time zone or simply address to ship their orders.
I also like the educational aspect. Lot's of how-to videos, flow charts and best practices.I am impressed how well it integrates with all other tools out there.
We are missing integration with other social platforms such as Facebook, Xing and Instagram.
My experience has been good, the software is very easy to use and with good support. It has helped me a lot in the prospecting process.
What I really don't like about Breakcold is the lack of a more extensive user interface customization option.
The best feature is the ability to add an unlimited number of team members, enabling them to assist with the work. M also a big fan of the stuff the founder shares.
We've always seen LI as the place to spend our time connecting and prospecting. But before our efforts were always chaotic and hard to track (we created spreadsheets, but never really used them well).
We started using Breakcold as one of the tools when we launched our Leadgen program internally (before that we had to outsource). We very happy with the quality of leads, customer support was amazing.
Can't think of any right now, we're still learning new tips and tricks that they have up their sleeves.
Conor M.: My name is Conor. I'm the CEO of my company. We have 15 employees, and I give Freshsales five out of five. We had HubSpot, but it was too hard to manage. Freshsales was also better value, in terms of entry points, so that's why we changed. I read some blogs on the internet that recommended Freshsales. They had the good points, the bad points, and everything in between. I did a trial demo, and I quite liked it, and the support was really quick, and the intro video call was really smooth, as well. So I started uploading my data and became a bit easier to use then. Relatively easy. There's kind of figuring out where to upload your Excels or migrate information from other systems over. That takes a bit of work, but the system has a great help desk and email chat that you get response within 15, 20 minutes. So if you have questions, you go ask them. With any new system, you're always going to be bamboozled the first while, but you get up to it after some time. And make sure it fits your company. It's very good for small companies starting out, but if you want to grow at scale and have more access, you may want to look at other tools. Freshsales can grow with you, but I think it really works well for small and medium-sized companies like ourselves.
Prioritize real-user-identified key features according to your needs to find your best fit.
Freshsales
Top FeaturesBreakcold
Breakcold
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: