# Compare Freshsales vs Mixmax 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Freshsales and Mixmax based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155563-159470/Freshsales-vs-Mixmax

---

# Freshsales vs Mixmax Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

FreshsalesMixmax2/4 selected

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)

[Mixmax](https://www.capterra.com/p/159470/Mixmax/)[4.6 (236)](https://www.capterra.com/p/159470/Mixmax/reviews/)

[## Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)

Starting Price

$11.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [621 reviews](#user-reviews)

Positive

566

Neutral

32

Negative

23

[## Mixmax](https://www.capterra.com/p/159470/Mixmax/)[4.6 (236)](https://www.capterra.com/p/159470/Mixmax/reviews/)

Starting Price

$65.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [236 reviews](#user-reviews)

Positive

221

Neutral

10

Negative

5

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,980 reviews from email tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

67%Fit

Missing features

Feature ratings

Email Marketing

4.3

API

4.5

Engagement Tracking

NA

Reporting/Analytics

3.6

Email Management

3.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Marketing

4.7

API

\--

Engagement Tracking

\--

Reporting/Analytics

4.4

Email Management

NA

User satisfaction

User satisfaction

4.5

User reviews[621](https://www.capterra.com/p/155563/Freshsales/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.4

User satisfaction

4.6

User reviews[236](https://www.capterra.com/p/159470/Mixmax/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$11Per User, Per Month

-   Free version
-   Free trial

Price starts from

$65Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

Best for

Mixmax is the easiest-to-use sales engagement platform for B2B revenue teams - helping reps move away from "spray and pray" prospecting with AI-powered next steps to drive revenue.

## User reviews

Pros & cons

ET

Ellie T.

Learn Support Coordinator

> "The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary information, the..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909)

ET

Ellie T.

Learn Support Coordinator

> "The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the courses, which are on a..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909)

SC

SooHoon C.

Co-Founder

> "The intuitive lead scoring and automated follow-up system helped us prioritize high-potential leads, maintaining consistent communication with..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

VR

Verified Reviewer

Operations Manager

> "It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we work hard on..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784)

AS

Ade S.

Client rep

> "Fresh sales used under fresh works is a good application for documenting sales pitches, client information and documents."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6854578)

VR

Verified Reviewer

Operations Manager

> "The big issue for us was learning that a key functionality promised in the sales process actually needed a much more expensive plan."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784)

SC

SooHoon C.

Co-Founder

> "The automation and AI-driven insights have significantly boosted our sales performance, making Freshsales a valuable tool for our business."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

HS

Harry S.

Head of CSM

> "It works well and looks great, but the pricing and support let it down."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570)

ET

Ellie T.

Learn Support Coordinator

> "The system itself is very good, and the company are willing to create special features if needed, and are happy to work with our system manager..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909)

SC

SooHoon C.

Co-Founder

> "Customizing reports to fit our specific business needs proved to be challenging, especially without advanced technical skills."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

Bo K.

Customer Service Ambassador

> "Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them and generate reports..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429)

YY

Yhan Y.

Assistant Manager

> "Kinda sucks 'cause I was hoping to not have to set every single thing by hand."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893)

Aaron N.

Strategy Analyst

> "Right from adding contacts/leads to the platform, managing lead lifecycle through tasks and creating deals to incentivise the cycle, its a very..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6433344)

GC

Gina C.

COO

> "It’s difficult to export contacts and you are limited to the amount of times you can export a day and you don’t have the ability to filter who..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6181214)

JR

Jayanth R.

Project Manager

> "We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per our business..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964422)

AR

Ashli R.

Operations Director

> "Horrible customer service, no compromises or attempts to resolve solutions to help small businesses."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023)

TK

Ted K.

Support Specialist

> "This product has all the needed features of an outstanding Sales CRM such as Lead Capture, Contact Management, Omni channel support and much..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665)

DL

Deborah L.

Marketing Director

> "It is infuriating to have spent so much money and time on software that our business now relies on only for it to be a huge mistake."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506)

VR

Verified Reviewer

Operations Manager

> "During their open hours, support is very polite and tries very hard to help."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784)

HS

Harry S.

Head of CSM

> "Very expensive for what it offers."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570)

SC

SooHoon C.

Co-Founder

> "As a manager of a small food retail business, I found Freshsales’ lead management and automation features incredibly useful."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

Bo K.

Customer Service Ambassador

> "The version updates could be a headache for larger companies, migration could take a few months, customer support after sales should be much..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429)

Becky F.

Software Developer

> "The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads more efficiently."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6035736)

AM

Alfiya M.

Software Engineer

> "After sales, customer support is not very extensive."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072)

YY

Yhan Y.

Assistant Manager

> "Pipeline view's real nice, makes it way easier to follow what's going on."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893)

Duncan C.

Content Strategist

> "I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation was out of date (I..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965255)

Rebacca F.

Sr Director Sales Effectiveness and Enablement

> "I really like the way it keeps the sales sequences and automates them."

[See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___6472903)

AR

Ashli R.

Operations Director

> "No refunds and terrible customer service."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023)

AM

Alfiya M.

Software Engineer

> "Since the company I was working with was very much into building customer relationships, this product proved beneficial."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072)

DL

Deborah L.

Marketing Director

> "Freshworks' support team does not have any clue what they are talking about."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506)

Rachel M.

System Engineer

> "Having access to pre-made email templates, mass emailing, and detailed stats is also fantastic."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667)

KA

Karol A.

Junior Sales Support Specialist

> "I hate that when you have custom sales activity you can only have one field set for all of these."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425)

PR

Pauline R.

SDR

> "I started using it in my previous role in a very small startup and it did the job for a while, the knowledge base management is great and quite..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6147703)

VR

Verified Reviewer

Client Lead

> "A bit expensive"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6243034)

TV

Tanmayu V.

Business Development Manager

> "Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can streamline the..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231)

MB

Matthew B.

Manager for Business Development

> "Sometimes, it feels as if they're relying on excellent customer service to make up for a less usable app."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986720)

VR

Verified Reviewer

Marketing Manager

> "The level of customizations freshsales offer is one of its best feateure, we wanted a software to automate our entire sales pipleine, from..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3936027)

AB

Adam B.

Business Development Manager

> "Mail integration is pointless for me. If set to 'auto', all emails from a client appear on all of their deals, rather than having intelligent..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572)

MC

Marah C.

Marketing and Social Media

> "It is also good for the organizational capabilities that Freshsales provides, as we can create a file for each customer and we can save..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4459285)

AR

Annisa R.

Sales Development Representative

> "sometimes there are bugs in filtering contacts"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965388)

RW

Ruzan W.

It

> "Freshsales offers several features that stand out positively:"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6517909)

RH

Raunaque H.

Business Development Alliance

> "Sometimes, customer support takes a lot of time to solve the queries."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4979956)

LMM

Luis Miguel M.

CCO

> "Freshsales is a great tool to start a good CRM effort, it has a lot of useful features that make it a good fit for those starting a professional..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4884546)

VR

Verified Reviewer

Snr. Marketing Support Executive

> "Support engineers can take months if not a few years to fix the issue."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933)

Almodyr B.

Data Analyst

> "What I liked best about Freshsales was its simple user interface and comprehensive set of features for managing customer relationships and..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4616595)

Yogesh M.

IT Manager

> "Unable to configure Phone system in other VOIP Devices like IP Phone & Polycom Conference Devices."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966772)

Rachel M.

System Engineer

> "Managing your leads, prospects, deals, wins/losses, and clients is a breeze."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667)

JK

Jillian K.

Marketing and Sales Associate

> "It's difficult to find out how to schedule an email to a list of people, the tags are useful but it takes time to learn how to use them properly."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849)

VR

Vincent R.

Marketing manager

> "Overall functionalities that allows you to do a lot of sales and marketing actions"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4761457)

Tyson N.

Enterprise Account Executive

> "Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration, but is problematic)."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3504047)

SC

SooHoon C.

Co-Founder

> "Despite the challenges with reporting, my overall experience with Freshsales has been positive."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964)

VR

Verified Reviewer

Sr.LDR

> "Sometimes the dashboard glitches and the lead does not get created automatically from drift chat."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3456800)

TK

Ted K.

Support Specialist

> "Freshsales is helping our business grow and spread our product to new lucky customers"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665)

VR

Verified Reviewer

Director

> "I am disgusted that I spent the money and will not renew, As soon as I am able to transfer my hostage contacts I will move to another hopefully..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392)

KA

Karol A.

Junior Sales Support Specialist

> "I like the fact, that if offers you some basic features of customization"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425)

LF

Laura F.

Administrator

> "There was nothing in particular that I could complain about. If anything I think after an update, the reporting was less user friendly for me..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966949)

LH

Leslie H.

Marketing Director

> "Freshworks has made it much easier for our company to collect and track our leads with automated processes that save us time."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3820055)

VR

Verified Reviewer

Founder

> "Vast and complex options that are not suitable for non-technical and small-size startups."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3546366)

Aaron N.

Strategy Analyst

> "It has a great feature list."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6433344)

TV

Tanmayu V.

Business Development Manager

> "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231)

AC

Alvaro C.

CEO

> "We have all our operations integrated in Freshworks ecosystems."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986344)

GC

George C.

Business Development

> "Sometimes it can be a little bit clunky and things like workflows do not work that effectively."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904538)

VR

Verified Reviewer

Founder

> "All other software of Freshworks integrates seamlessly, and all the data will come on a single unified dashboard."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3546366)

VR

Verified Reviewer

Director

> "The software is full of bugs, the support people are very helpful but I do feedback on the errors I reported and no fix either. "

[See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392)

Susang R.

Product Marketer

> "If you need a good solution for your marketing teams to organize customer information better and achieve better efficiency, Freshsales is a..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3634705)

Sri Lakshmi Swetha V.

Customer Advisor

> "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939)

VR

Verified Reviewer

CEO

> "My overall experience with Fresh sales is moderately satisfying and helpful, it was very in boosting thv overall sales process"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6191309)

VR

Verified Reviewer

VP, Sales

> "This report keeps pulling tasks that have actually been deleted from the system. "

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3521350)

Andrei P.

Data Scientist

> "Freshsales is the best CRM software for beginners, it has not so many features but it helps when figuring out what CRM software is."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3685720)

BB

Bryan B.

Business Counselor

> "The sales process was hard because we started with an inside sales rep because we are a small group."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798)

MD

Melvin D.

Business Development Specialist

> "Saved our company a lot of man hours, and now the company has issued 7.5 hour work day from the overall time saved using freshsales CRM"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865425)

AB

Adam B.

Business Development Manager

> "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. "

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572)

AC

Adrianne C.

tele marketing/sales

> "Getting leads and sales and this system is working for us and also not losing people in the follow-up which did happen in our last set up. And..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3968875)

MN

Mahesh N.

CEO

> "Calling application (exotel) integration didnt work."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264)

SS

Sruti S.

AVP Customer Success

> "Custom fields, pipeline customizations are some of the best features that make the product convenient to use."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212)

SK

Senthil K.

Manager

> "Pro version is bit costlier per user, pricing has to be reduced"

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874069)

NV

Nikhil V.

Business Development Manager

> "Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4476240)

SS

Sruti S.

AVP Customer Success

> "We are into IT consulting services, some B2B features seem irrelevant or inadequate."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212)

JL

Julio L.

SDR

> "I really like the fact that this CRM allows me and my company to keep track of the prospects we are working with, we can keep track of the last..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2994749)

ML

Manuel L.

Realtor

> "The one thing I do not like about Freshworks CRM is that for the $29 plan you only get 1000 contacts, other CRM providers offer more contacts..."

[See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2846471)

[View Reviews](https://www.capterra.com/p/155563/Freshsales/reviews/)

Amit S.

Team lead

> "It is great for tracking emails and scheduling, though the free version has limited features."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___6560523)

Federico D.

Sales Operations Director

> "I believe that Mixmax lacks some features (such as automations to update accounts on the rules), but honestly,..."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4577291)

FD

Fernando D.

Tech Advisor

> "It's a great tool, but it is not hard to outgrow. As things ramp up, and campaigns become larger, another tool would..."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___6032819)

KB

Kathryn B.

Network Manager

> "I would have used the Sequences feature, however, I found it to be a little cumbersome to configure."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4585246)

MK

Molsy K.

Sales Coordinator

> "MixMax provides powerful options for tracking messages that have been sent to contact lists and enables us to get..."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4548199)

BA

Bekah A.

Director of Admissions

> "Sometimes, emails are sent to spam when using this software. "

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4577662)

SS

Simona S.

Customer Success Manager

> "The features that I'm using the most are easy to create & update templates, sending & tracking sequences, email..."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4594470)

AS

Alexander S.

Founder

> "Maybe that it is a pity that I can not speak too much about Mixmax to avoid that other agencies start using it!"

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4577599)

ES

Elizabeth S.

Operations Manager

> "I loved the email tracking, template storage & ability to create calendar invites."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4596007)

CA

Claire A.

SALES COORDINATOR

> "When it doesn't load, it's hard to track."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4577307)

SA

Sasanka A.

CEO

> "Love Mixmax as a productivity tool for scheduling meetings, templates, and activity tracking"

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4607351)

FL

Finn L.

Project Manager

> "Feels clunky and overcomplicated some times."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4577108)

FD

Fernando D.

Tech Advisor

> "It's really easy to set up and get it going since it integrates easily with Gmail."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___6032819)

AA

Aubrey A.

CEO

> "I wish there was a cost break per user, it is quite expensive. "

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4582677)

RB

Rahul B.

Cofounder/CTO

> "There’s a freemium tier which helps get familiarity with the product and make buying decision as and when you want."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4577203)

EM

Ed M.

cfo

> "Packed with features makes it hard to learn"

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4593251)

AA

Aubrey A.

CEO

> "This empowers the sales team to have a pointed outreach to the contacts that are engaging in their emails the most. "

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4582677)

VR

Verified Reviewer

Sr. Customer Success Manager

> "I have a book of about 75 accounts and managing that many customers with email campaigns is tough/scary."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___2968168)

RS

Rajan S.

Startup Evangelist

> "Also, the schedule a meeting feature is super helpful and we don't use any other tool for scheduling meetings."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4594201)

TP

Todd P.

President

> "No complaints . Unless this current issue doesn't get fixed."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4577306)

CL

Camille L.

Account Manager

> "I love how everything is customizable ; I love how my daily work has been facilitated ; I love how our account..."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___3489864)

VR

Verified Reviewer

Senior Digital Marketing Associate

> "Rules & automation features are a bit complex and hard to setup."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___3195097)

CG

Christophe G.

Technician

> "I use free licence for mail tracking, this is a real perfect mail tracker."

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4576962)

ES

Emma S.

Telesales team manager

> "My team would produce much less without this!"

[See full review](https://www.capterra.com/p/159470/Mixmax/#Capterra___4592971)

[View Reviews](https://www.capterra.com/p/159470/Mixmax/reviews/)

## User interface

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)

4.50 (621)

[Mixmax](https://www.capterra.com/p/159470/Mixmax/)

4.58 (236)

### Features

Freshsales

25/35

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Audience Targeting
-   Autoresponders
-   Campaign Management
-   Click Tracking
-   Contact Management
-   CRM
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Drag & Drop
-   Drip Campaigns
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Reminders
-   Email Templates
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Location Tracking
-   Mailing List Management
-   Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduling
-   Subscription Management
-   Team Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/155563/Freshsales/#features)

Mixmax

Top features

26/35

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Audience Targeting
-   Autoresponders
-   Campaign Management
-   Click Tracking
-   Contact Management
-   CRM
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Drag & Drop
-   Drip Campaigns
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Reminders
-   Email Templates
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Location Tracking
-   Mailing List Management
-   Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduling
-   Subscription Management
-   Team Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/159470/Mixmax/#features)

### Recognition

No recognitions have been awarded to Freshsales

No recognitions have been awarded to Mixmax

### Deployment & support

Freshsales

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mixmax

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Freshsales

-   By Freshworks
-   Located in United States
-   Founded in 2011

Mixmax

-   By Mixmax
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)

vs

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[Mixmax](https://www.capterra.com/p/159470/Mixmax/)[4.58 (236)](https://www.capterra.com/p/159470/Mixmax/reviews/)

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[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)

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4.4

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[View full comparison](https://www.capterra.com/compare/155563-155928/Freshsales-vs-Zoho-CRM)

[Mixmax](https://www.capterra.com/p/159470/Mixmax/)[4.58 (236)](https://www.capterra.com/p/159470/Mixmax/reviews/)

vs

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$65/month

Price

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4.6

Features

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/31898-159470/Constant-Contact-vs-Mixmax)

[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)

vs

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4.4

Features

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/155563-178819/Freshsales-vs-EngageBay-Marketing)

[Mixmax](https://www.capterra.com/p/159470/Mixmax/)[4.58 (236)](https://www.capterra.com/p/159470/Mixmax/reviews/)

vs

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4.6

Features

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4.6

Ease of Use

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[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/)

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4.4

Ease of Use

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4.4

Ease of Use

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[Mixmax](https://www.capterra.com/p/159470/Mixmax/)[4.58 (236)](https://www.capterra.com/p/159470/Mixmax/reviews/)

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4.6

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