# Compare Freshsales vs Clari Copilot 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Freshsales and Clari Copilot based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/155563-194117/Freshsales-vs-Wingman --- # Freshsales vs Clari Copilot Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshsalesClari Copilot2/4 selected [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (622)](https://www.capterra.com/p/155563/Freshsales/reviews/) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.7 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) [## Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.5 (622)](https://www.capterra.com/p/155563/Freshsales/reviews/) Starting Price $11.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [622 reviews](#user-reviews) Positive 567 Neutral 32 Negative 23 [## Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.7 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) Starting Price $1080.00/year Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [314 reviews](#user-reviews) Positive 307 Neutral 7 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### The Magazine Manager 4.8 (352) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Odoo 4.2 (1,314) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### EngageBay CRM 4.7 (908) * * * Starting Price $14.99 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * Highest Rated ### Bigin by Zoho CRM 4.7 (738) * * * Starting Price $7.00 Per User,Per Year Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Sales Tracking Software Best performer 30 / 43 Only Freshsales - Activity/News Feed - Appointment Scheduling - Calendar Management 17 / 43 Only Clari Copilot - Commenting/Notes - Customizable Branding User satisfaction User satisfaction 4.5 User reviews[622](https://www.capterra.com/p/155563/Freshsales/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.4 User satisfaction 4.7 User reviews[314](https://www.capterra.com/p/194117/Wingman/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.7 Customer support 4.7 Price starts from Price starts from $11Per User, Per Month - Free version - Free trial Price starts from $1080Per User, Per Year - Free version - Free trial Best for Best for With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do. Best for SaaS companies selling to other businesses. Any Business where selling is complex and involves Calling/Demo for closing the deal. ## User reviews Pros & cons SC SooHoon C. Co-Founder > "The intuitive lead scoring and automated follow-up system helped us prioritize high-potential leads, maintaining consistent communication..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) VR Verified Reviewer Operations Manager > "It wasn't made crystal clear when we signed up and in hindsight it's a bit too much of a risk for us, we're in tourism so we work hard on..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) AS Ade S. Client rep > "Fresh sales used under fresh works is a good application for documenting sales pitches, client information and documents." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6854578) VR Verified Reviewer Operations Manager > "The big issue for us was learning that a key functionality promised in the sales process actually needed a much more expensive plan." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) SC SooHoon C. Co-Founder > "The automation and AI-driven insights have significantly boosted our sales performance, making Freshsales a valuable tool for our business." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) SC SooHoon C. Co-Founder > "Customizing reports to fit our specific business needs proved to be challenging, especially without advanced technical skills." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) Bo K. Customer Service Ambassador > "Creating several marketing campaigns in a short time is also another best feature of Freshsales, the team can work on them and generate..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429) ET Ellie T. Learn Support Coordinator > "The system only allows for a certain amount of field's per customer, meaning you have to make learning records for the courses, which are on..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) ET Ellie T. Learn Support Coordinator > "The analytics section allow you to create reports that can update themselves, making it easy to monitor and view necessary information, the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) HS Harry S. Head of CSM > "It works well and looks great, but the pricing and support let it down." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570) Aaron N. Strategy Analyst > "Right from adding contacts/leads to the platform, managing lead lifecycle through tasks and creating deals to incentivise the cycle, its a..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6433344) YY Yhan Y. Assistant Manager > "Kinda sucks 'cause I was hoping to not have to set every single thing by hand." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) JR Jayanth R. Project Manager > "We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per our business..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4964422) GC Gina C. COO > "It’s difficult to export contacts and you are limited to the amount of times you can export a day and you don’t have the ability to filter..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6181214) TK Ted K. Support Specialist > "This product has all the needed features of an outstanding Sales CRM such as Lead Capture, Contact Management, Omni channel support and much..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665) AR Ashli R. Operations Director > "Horrible customer service, no compromises or attempts to resolve solutions to help small businesses." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023) VR Verified Reviewer Operations Manager > "During their open hours, support is very polite and tries very hard to help." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7102784) Bo K. Customer Service Ambassador > "The version updates could be a headache for larger companies, migration could take a few months, customer support after sales should be much..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6042429) SC SooHoon C. Co-Founder > "As a manager of a small food retail business, I found Freshsales’ lead management and automation features incredibly useful." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) AM Alfiya M. Software Engineer > "After sales, customer support is not very extensive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072) Becky F. Software Developer > "The sales process is simplified because to the lead score and AI-driven insights, which assist prioritize and nurture leads more efficiently." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6035736) Duncan C. Content Strategist > "I had a fair bit of trouble setting up certain automations, which was made more difficult because a lot of the documentation was out of date..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965255) YY Yhan Y. Assistant Manager > "Pipeline view's real nice, makes it way easier to follow what's going on." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6853893) AR Ashli R. Operations Director > "No refunds and terrible customer service." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6722023) Rebacca F. Sr Director Sales Effectiveness and Enablement > "I really like the way it keeps the sales sequences and automates them." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___6472903) HS Harry S. Head of CSM > "Very expensive for what it offers." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___7043570) AM Alfiya M. Software Engineer > "Since the company I was working with was very much into building customer relationships, this product proved beneficial." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6428072) KA Karol A. Junior Sales Support Specialist > "I hate that when you have custom sales activity you can only have one field set for all of these." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425) Rachel M. System Engineer > "Having access to pre-made email templates, mass emailing, and detailed stats is also fantastic." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667) MB Matthew B. Manager for Business Development > "Sometimes, it feels as if they're relying on excellent customer service to make up for a less usable app." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986720) ET Ellie T. Learn Support Coordinator > "The system itself is very good, and the company are willing to create special features if needed, and are happy to work with our system..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6346909) AB Adam B. Business Development Manager > "Mail integration is pointless for me. If set to 'auto', all emails from a client appear on all of their deals, rather than having..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) PR Pauline R. SDR > "I started using it in my previous role in a very small startup and it did the job for a while, the knowledge base management is great and..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6147703) AR Annisa R. Sales Development Representative > "sometimes there are bugs in filtering contacts" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4965388) TV Tanmayu V. Business Development Manager > "Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can streamline the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) RH Raunaque H. Business Development Alliance > "Sometimes, customer support takes a lot of time to solve the queries." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4979956) VR Verified Reviewer Marketing Manager > "The level of customizations freshsales offer is one of its best feateure, we wanted a software to automate our entire sales pipleine, from..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3936027) DL Deborah L. Marketing Director > "It is infuriating to have spent so much money and time on software that our business now relies on only for it to be a huge mistake." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506) MC Marah C. Marketing and Social Media > "It is also good for the organizational capabilities that Freshsales provides, as we can create a file for each customer and we can save..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4459285) VR Verified Reviewer Snr. Marketing Support Executive > "Support engineers can take months if not a few years to fix the issue." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4973933) RW Ruzan W. It > "Freshsales offers several features that stand out positively:" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6517909) Yogesh M. IT Manager > "Unable to configure Phone system in other VOIP Devices like IP Phone & Polycom Conference Devices." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966772) Almodyr B. Data Analyst > "What I liked best about Freshsales was its simple user interface and comprehensive set of features for managing customer relationships and..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4616595) JK Jillian K. Marketing and Sales Associate > "It's difficult to find out how to schedule an email to a list of people, the tags are useful but it takes time to learn how to use them..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3929849) Rachel M. System Engineer > "Managing your leads, prospects, deals, wins/losses, and clients is a breeze." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4905667) VR Verified Reviewer Director > "I am disgusted that I spent the money and will not renew, As soon as I am able to transfer my hostage contacts I will move to another..." [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392) SC SooHoon C. Co-Founder > "Despite the challenges with reporting, my overall experience with Freshsales has been positive." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6381964) LF Laura F. Administrator > "There was nothing in particular that I could complain about. If anything I think after an update, the reporting was less user friendly for..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3966949) TK Ted K. Support Specialist > "Freshsales is helping our business grow and spread our product to new lucky customers" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4993665) DL Deborah L. Marketing Director > "Freshworks' support team does not have any clue what they are talking about." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6239506) KA Karol A. Junior Sales Support Specialist > "I like the fact, that if offers you some basic features of customization" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4963425) TV Tanmayu V. Business Development Manager > "The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4247231) LH Leslie H. Marketing Director > "Freshworks has made it much easier for our company to collect and track our leads with automated processes that save us time." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3820055) GC George C. Business Development > "Sometimes it can be a little bit clunky and things like workflows do not work that effectively." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3904538) Aaron N. Strategy Analyst > "It has a great feature list." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6433344) VR Verified Reviewer Director > "The software is full of bugs, the support people are very helpful but I do feedback on the errors I reported and no fix either. " [See full review](https://www.capterra.com/p/155563/Freshsales/#GetApp___4311392) AC Alvaro C. CEO > "We have all our operations integrated in Freshworks ecosystems." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4986344) VR Verified Reviewer Client Lead > "A bit expensive" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6243034) Susang R. Product Marketer > "If you need a good solution for your marketing teams to organize customer information better and achieve better efficiency, Freshsales is a..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3634705) Sri Lakshmi Swetha V. Customer Advisor > "It sometimes gets difficult to understand the interface especially where there's some new product upgrade or change." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865939) VR Verified Reviewer CEO > "My overall experience with Fresh sales is moderately satisfying and helpful, it was very in boosting thv overall sales process" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6191309) BB Bryan B. Business Counselor > "The sales process was hard because we started with an inside sales rep because we are a small group." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4320798) Andrei P. Data Scientist > "Freshsales is the best CRM software for beginners, it has not so many features but it helps when figuring out what CRM software is." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3685720) AB Adam B. Business Development Manager > "Things I think should be basic (or I used in Pipedrive) just don't exist or don't work in Freshsales. " [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967572) MD Melvin D. Business Development Specialist > "Saved our company a lot of man hours, and now the company has issued 7.5 hour work day from the overall time saved using freshsales CRM" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3865425) MN Mahesh N. CEO > "Calling application (exotel) integration didnt work." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4445264) AC Adrianne C. tele marketing/sales > "Getting leads and sales and this system is working for us and also not losing people in the follow-up which did happen in our last set up...." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3968875) SK Senthil K. Manager > "Pro version is bit costlier per user, pricing has to be reduced" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3874069) SS Sruti S. AVP Customer Success > "Custom fields, pipeline customizations are some of the best features that make the product convenient to use." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212) SS Sruti S. AVP Customer Success > "We are into IT consulting services, some B2B features seem irrelevant or inadequate." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3866212) NV Nikhil V. Business Development Manager > "Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4476240) KA Karan A. Owner > "Lack of customization for my industry." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3875603) JL Julio L. SDR > "I really like the fact that this CRM allows me and my company to keep track of the prospects we are working with, we can keep track of the..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___2994749) Abhishek S. Associate Consultant > "Its reporting system is also not that effective." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4505841) LMM Luis Miguel M. CCO > "Freshsales is a great tool to start a good CRM effort, it has a lot of useful features that make it a good fit for those starting a..." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___4884546) AD Adrian D. Sales Manager UK > "Its okay but gets frustrating from time to time, as its not smooth or user-friendly or easy to find things such as Hubspot CRM" [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3967241) Ibadat S. agent > "This software was part of our onboarding and i was blown away seeing all features." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6188684) TW Tara W. Director of Sales & Onboarding > "Lots of the reporting doesn't work the way that would be expected." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3871967) LL Lucky L. Sales > "Still need to get used to the interface but it is easier to use than HubSpot." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___6227966) Leonardo M. CMO > "Support was lacking when system was not performing - lagging." [See full review](https://www.capterra.com/p/155563/Freshsales/#Capterra___3796177) [View Reviews](https://www.capterra.com/p/155563/Freshsales/reviews/) VR Verified Reviewer BDM > "Clari is a great tool to provide specific feedback, helps with call summaries back to prospects, and is good for forecasts." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___7137891) FS Felipe S. Global Development Representative > "Sometimes it doesn't join the meetings and you need to add it manually." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___7048449) FS Felipe S. Global Development Representative > "Clari does a great job recording calls in different languages and making summaries that you can review later." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___7048449) RS Robert S. Data Product Analyst > "Transcription will be off once in a while, as expected with most speech-to-audio, I haven't figured out how to feed it..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4018411) HS Hemanth S. Customer Success Manager > "For me personally, the game tape feature is really valuable, with the game tapes, you can cut long calls into tiny bits and..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) VK Valeed K. Customer Success Strategy & Operations > "Limited options in native integrations with third-party system tools and services makes it less appealing." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3909039) HS Hemanth S. Customer Success Manager > "The Sales and Customer Success teams in our Organization use Wingman and since we started using the tool our processes have..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) DK Derek K. Account Executive > "MS teams integration needs some work..Not sure what side of integration is failing but it's glitchy at times with teams." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4576330) KW Keri W. Enterprise CSM > "I rely on Wingman primarily for call recordings (to check myself/my memory as well as share training calls etc. with..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4344846) CK Clarence K. Onboarding Manager > "The AI tends to be a bit buggy and is not able to pick up on speech as well as I had thought" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4528416) HS Hemanth S. Customer Success Manager > "The important discussions can be trimmed and game tapes are created, these game tapes can be used for internal sharing, and..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) TP Trevor P. Account Executive > "Sometimes the recorder can have an error and not join my zoom call." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4421624) Kemal G. Senior Business Development Manager > "It also saves so much time for our admins. When there's a question agent cannot answer, we can simply do that part of the..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3830437) SJ Sam J. AE > "I don't much like the battle card popping up again and again during the call which is frustrating sometimes." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4708451) RG Rob G. CMO > "I love the unlimited users feature - makes it easy to share call recordings across the company (then u pay only for..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4097273) MJ Mimi J. Content Strategist > "I really wish there was a simple sentence that let people know on a call that Wingman is not a person--it's a note-taking..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4595660) Jei K. Customer Success Manager > "Love the desktop extension feature along with the ability to turn on/off recording for calls." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4641474) HS Hemanth S. Customer Success Manager > "Sometimes, simple words/sentences spoke may not be correctly captured, often there's an inaccuracy.-" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) RS Robert S. Data Product Analyst > "Allows for our company to share calls/transcripts seamlessly across teams." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4018411) SC Santhosh C. Customer Success - Implementation > "I don't have anything to say except for the transcript, often it doesn't pick the right words." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4779616) CC Chris C. Sales Development Manager > "I highly recommend Wingman for any sales manager, individual quota-carrying contributors, or any member of sales..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4485478) HS Hemanth S. Customer Success Manager > "The recording takes you to an incorrect speaker." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4650190) MJ Mimi J. Content Strategist > "For client management, Wingman has helped dramatically with reviving a stalled project or better understanding complex..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4595660) SM Sanjay M. Client Strategy > "The transcription feature is not the best." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4023401) NA Nilesh A. CTO > "The ability that it can capture the video along with a call, and a very good transcription, Easy to share the clips with" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4731093) EL Eugene L. Enterprise Account Executive > "translations need some improvements, sometimes not accurate." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4299502) HP Hannah P. Customer Lead > "I love being able to listen back to calls in half the time - it saved me so much time while onboarding at a new company and..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4376583) AH Aviv H. Product Manager > "As a Product Manager - I can't attend all customer calls." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4322770) RM Rutvik M. CSM > "It helps me trim the recording, and I can share it with my clients" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3864801) VR Verified Reviewer Account Executive > "The coaching and features were lackluster" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3817629) Kemal G. Senior Business Development Manager > "Saves us so much time for our admins and helps us to evaluate our calls and employees." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3830437) MS Maddie S. BDR > "When i'm not on a demo, the account executive's queue cards show up on my laptop" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2975345) SM Sanjay M. Client Strategy > "Overall this software has been great to my process and allows me to not worry about taking notes live during calls." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4023401) CL Christopher L. SDR > "Sometimes wingman doesn't catch the full conversation if there are not pauses between what you say and what the other..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3114354) Tori S. Senior Customer Success Manager > "We like being able to take note of coaching opportunities and customer expansion opportunities on each call, observe key..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2987782) VR Verified Reviewer Director of LatAm Growth > "For right now, Wingman can't transcribe Spanish voice (which is the core of our business)." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3214562) AS Avinash S. SDR > "Helps us easily analyse any call and group them with varying filters" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3658248) HL Hayan L. SDR > "Sometimes the website and the videos are a little slow to lead." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3505449) DK Derek K. Account Executive > "awesome just the UI/UX could use some work for better intuitive navigation and some different colour contrasting would be..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4576330) TF Trevor F. AE > "Do not like the set up and process." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4517416) AP Adam P. Account Manager > "Wingman by \[sensitive content hidden\] is a fantastic sales recorder tool that makes it easy to keep track of my sales..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4687514) Tevin B. Retention Manager > "I don't like that you have to look ahead into your meetings to have the bot not show up." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3537461) SM Sanjay M. Client Strategy > "Calls are available for viewing minutes after completing which is much faster than other software." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4023401) Kshitiz N. Account Director > "It still has some bits and pieces missing like sometimes it's unable to accurately capture the voice of the speaker and..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2826475) VR Verified Reviewer Business Development Executive > "I like the ability to go back and review the call transcripts. When crafting the perfect follow-up email to potential..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3169965) Jamie G. Business Development Manager > "The customer support team were slow to respond to queries." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3067630) Akhilesh S. Solutions Engineer > "The fact that I do not need to worry about taking notes, but just keep marking bookmarks within a click for it to be..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3010042) VR Verified Reviewer Account Executive > "Sometimes the transcripts confuses who is speaking" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3468991) PH Patrick H. Sr. Customer Success Manager > "Also appreciate that calls recorded on our previously used software were able to be uploaded." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4648925) Diane J. Enterprise Sales > "The only con that I can see is that the transcription is not always 100% accurate, but I think with different dialects,..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2406437) PH Patrick H. Sr. Customer Success Manager > "The "Competitor Insights" and "Team Insights" features are particularly helpful." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4648925) Ryan N. AE > "Sometimes the transcript is not always accurate" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2967997) DJ Deborah J. Account Project Manager > "Wingman is user-friendly and really helpful when it comes to having access to the recordings with the customers and also..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4091595) VR Verified Reviewer Founder > "The call transcription is quite poor to be honest" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3281889) SL Sean L. sean.logan@legal.io > "Very useful for onboarding new employees, allows them to learn the role from day 1." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4439295) NB Nicolas B. Customer Experience Rep. > "At the moment, I can't think of any features I'd like to add or take away." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3106780) RM Rutvik M. CSM > "It is beneficial; it can be used for training, sharing videos, etc." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3864801) MM Marcus M. Senior Account Executive > "It does seem to have an issue recording meetings that I don't want recorded...even when I cancel it in the pop up." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2603608) BM Bradley M. SDR > "I like how i can go back and review the calls i have as well as my team." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4668663) KP Karstyn P. Inbound Marketing Development Specialist > "It can be tough to navigate back and forth." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3273157) JS Jeremy S. Sales Director > "Video and audio recording has been most beneficial." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4389639) VR Verified Reviewer Inside Sales Representative > "Some of the words are not represented correctly in the call scripts." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2498873) OT Omer T. BDR > "I get inside insights and can improve my calls next time" [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___4768307) VR Verified Reviewer SDR > "The translation/ Picking up different accents seems to be a challenge with this tool." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2922715) MU Monica U. Marketing > "The script allowed me to quickly scan for any keywords without having to listen to the whole video." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3277734) Gustavo P. Head of Marketing > "The transcript feature still needs some improvements." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2751394) Manuel H. VP, Community and Partnerships > "The seamless integration with Zoom makes it a convenient companion that is always there to help record my calls with..." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___3570730) AJ Aditya J. Customer Success Manager > "Sometimes the transcript isn't very accurate." [See full review](https://www.capterra.com/p/194117/Wingman/#Capterra___2317928) [View Reviews](https://www.capterra.com/p/194117/Wingman/reviews/) ## User interface [Freshsales](https://www.capterra.com/p/155563/Freshsales/) 4.50 (622) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/) 4.66 (314) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important Freshsales Top features 30/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing - Workflow Automation [See all features](https://www.capterra.com/p/155563/Freshsales/#features) Clari Copilot 17/43 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - Appointment Scheduling - Assignment Management - Calendar Management - Call Logging - Collaboration Tools - Commenting/Notes - Commission Management - Customizable Branding - Customizable Reports - Data Import/Export - Document Management - Electronic Signature - Email Management - Email Templates - Event Triggered Actions - File Sharing - Generative AI - Goal Setting/Tracking - Interaction Tracking - Kanban Board - Leaderboards - Lead Management - Lead Scoring - Live Chat - Mobile Access - Mobile App - Product Catalog - Prospecting Tools - Reminders - Reporting/Analytics - Revenue Management - Sales Pipeline Management - Search/Filter - Task Management - Territory Management - Third-Party Integrations - Transfers/Routing - Workflow Automation [See all features](https://www.capterra.com/p/194117/Wingman/#features) ### Recognition Freshsales is recognized as a top-rated tool in 3 Capterra Shortlist reports Clari Copilot is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Call RecordingSoftware (2023)  Best Value Call RecordingSoftware (2022)  ### Deployment & support Freshsales Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Clari Copilot Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Freshsales - By Freshworks - Located in United States - Founded in 2011 Clari Copilot - By SalesLoft - Located in United States - Founded in 2011 ## Popular Comparisons [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (622)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $11/month Price $25/month 4.4 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155563/Salesforce-vs-Freshsales) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $1080/year Price $25/month 4.6 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-194117/Salesforce-vs-Wingman) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (622)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $11/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155563/HubSpot-CRM-vs-Freshsales) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $1080/year Price $20/month 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-194117/HubSpot-CRM-vs-Wingman) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (622)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $11/month Price $14/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155563-155928/Freshsales-vs-Zoho-CRM) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $1080/year Price $14/month 4.6 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-194117/Zoho-CRM-vs-Wingman) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (622)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $11/month Price $7/year 4.4 Features 4.5 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155563-204998/Freshsales-vs-Bigin-by-Zoho-CRM) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) $1080/year Price $250/month 4.6 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/194117-210630/Wingman-vs-Kylas) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (622)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $11/month Price $14.99/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155563-178819/Freshsales-vs-EngageBay-Marketing) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $1080/year Price $19/month 4.6 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-194117/Pipedrive-vs-Wingman) [Freshsales](https://www.capterra.com/p/155563/Freshsales/)[4.50 (622)](https://www.capterra.com/p/155563/Freshsales/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $11/month Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155563/Pipedrive-vs-Freshsales) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $1080/year Price $50/month 4.6 Features 4.3 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-194117/Dynamics-365-vs-Wingman)