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Freshsales vs CPV Lab Pro: Which is a better fit?

Updated on October 13th, 2024
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Summary
Key features rated by users
Features selected based on 1,862 reviews from Email Tracking users.
% Fit
Missing features
Not enough reviews
Feature ratings
Email Marketing
4.1
Email Distribution
3.5
Engagement Tracking
NA
Email Management
3.6
Reporting/Analytics
3.6
% Fit
Missing features
Not enough reviews
Feature ratings
Email Marketing
5.0
Email Distribution
NA
Engagement Tracking
5.0
Email Management
NA
Reporting/Analytics
--
User satisfaction
4.5
User reviews616
Ease of use
4.4
Functionality
4.4
Value for money
4.4
Customer support
4.4
4.9
User reviews16
Ease of use
4.7
Functionality
4.9
Value for money
5.0
Customer support
5.0
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

If you are an affiliate marketer, media buyer, marketing agency or ecommerce owner, then this is the right tool for you to manage your marketing activities.

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
Conor M
CEO
5.0

Conor M.: My name is Conor. I'm the CEO of my company. We have 15 employees, and I give Freshsales five out of five. We had HubSpot, but it was too hard to manage. Freshsales was also better value, in terms of entry points, so that's why we changed. I read some blogs on the internet that recommended Freshsales. They had the good points, the bad points, and everything in between. I did a trial demo, and I quite liked it, and the support was really quick, and the intro video call was really smooth, as well. So I started uploading my data and became a bit easier to use then. Relatively easy. There's kind of figuring out where to upload your Excels or migrate information from other systems over. That takes a bit of work, but the system has a great help desk and email chat that you get response within 15, 20 minutes. So if you have questions, you go ask them. With any new system, you're always going to be bamboozled the first while, but you get up to it after some time. And make sure it fits your company. It's very good for small companies starting out, but if you want to grow at scale and have more access, you may want to look at other tools. Freshsales can grow with you, but I think it really works well for small and medium-sized companies like ourselves.

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User interface
155563 video thumbnail}
1 Video
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155563
5 screenshots
266465
5 screenshots

Freshsales

Top Features
24/33
  • Customer Segmentation
  • Customizable Branding
  • Email Reminders
  • Engagement Tracking
  • Geolocation
  • Mailing List Management
  • Monitoring
  • Scheduling
  • Subscription Management
  • Activity Dashboard
  • Activity Tracking
  • API
  • Audience Targeting
  • Autoresponders
  • Campaign Management
  • Click Tracking
  • Contact Management
  • CRM
  • Customizable Fields
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Triggered Actions
  • Location Tracking
  • Real-Time Notifications
  • Reporting/Analytics
  • Team Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Email Tracking Software Features -

CPV Lab Pro

14/33
Show Email Tracking Software Features +
Freshsales
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CPV Lab Pro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshsales
  • By Freshworks
  • Located in United States
  • Founded in 2011
CPV Lab Pro
  • By UptechVision Solutions
  • Located in Romania
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