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Fergus is built for small to medium-sized trade businesses in plumbing, electrical, HVAC, building, etc. It helps improve success by providing clear control and visibility over all job management.
Commercial and Residential HVAC, Mechanical, Electrical and Plumbing (MEP), Construction, Kitchen Equipment
A good way to track work in progress and schedule Labour. Would love to see more customised features around the Favorites setup for invoicing and quotes.
Apprentice on entry level subscription cant search for jobs unless he is assigned to it which is a pain (has no search bar option at all).
It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also.
Setting up with suppliers in Australia was frustrating.
Fergus is a great system we are using to help with job scheduling and management of our workers and also great with invoicing jobs once completed, as it links with our xero account as well.
However I am restricted to just labour & materials.
Excited to see future improvements, and lastly, the team on the customer support help desk are awesome - you guys rock.
I have a limited function to use under my log in.
XOi Software is a powerful tool with great reporting and customers love the information that it provides them. Our technicians love the ease of use and the technical library.
That is simply a personal con. Everything is at your fingertips on-line and any problems that occur can be found by checking the on-line directions.
Project Management is outstanding. They understand that effective adoption drives ROI and support post implementation to ensure success.
The inability of the reader to read name plates properly. This is being worked on at this point.
It is the best at costumers get the documentations they need and want while the companies gets the same. Very easy to use and support is great.
Job search on mobile side is a little confusing.
XOI has been the best software company to work with to help improve our business. I have worked with multiple software companies and they have their pros and cons.
Another benefit is when there is an area of concern (such as property damage) tech can make video that can be stored permanently.
Fergus
Top FeaturesXOi
Fergus
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