# Compare ShipStation vs Dispatch 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ShipStation and Dispatch based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/155621-10019337/ShipStation-vs-Dispatch-Connect --- # ShipStation vs Dispatch Features and Cost Comparison Last updated June 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShipStationDispatch2/4 selected [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) [## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $14.99/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [959 reviews](#user-reviews) Positive 881 Neutral 28 Negative 50 [## Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.7 Ease of Use 4.9 Customer Service 4.5 Reviews Sentiment WS ah Based on [101 reviews](#user-reviews) Positive 96 Neutral 5 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Courier Software 21 / 50 Only ShipStation - Barcode Recognition - Barcode/Ticket Scanning - Customer Database Best performer 35 / 50 Only Dispatch - Activity Dashboard - Activity Tracking - Billing & Invoicing User satisfaction User satisfaction 4.6 User reviews[959](https://www.capterra.com/p/155621/ShipStation/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.6 User reviews[101](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $14.99Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs. Best for Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery. ## User reviews Pros & cons VR Verified Reviewer IT Administrator > "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595) David M. Director of Ecommerce > "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) Parker W. Teacher > "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get comfortable..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931) TZ Trevor Z. General Manager > "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449) Alex D. Co-Owner > "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your needs, and..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204) VR Verified Reviewer Founder > "I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too much time." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7154216) DB Dean B. Marketing manager > "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily create a custom..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283) David M. Director of Ecommerce > "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) MH Maria H. Owner > "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages, and manage..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) Joe R. IT Director > "It can sometimes be a little clunky when printing quick labels." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467) VR Verified Reviewer Warehouse Leader > "What i like most is the Tracking, Email Notifications, and Customer support." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677) Hillel G. Director of Implementation > "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to do." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174) AR Anthony R. Web Developer > "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920) NS Nicole S. Owner > "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't help me..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552) DV Desiree V. Owner and manager > "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to our..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930) CL Chris L. Owner > "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612) VR Verified Reviewer Head of Core experiences > "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606) TZ Trevor Z. General Manager > "I would have to pay an extra $480 per year just to have a packing slip that is scannable!" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449) David M. Director of Ecommerce > "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) JT Jordan T. COO > "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting..." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448) SO Shane O. operations > "We thought this product would help us and be easy to integrate with our current system." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7164863) KP Kristin P. Admin > "There are occasional errors on the website that can last a while and the customer service take a while to get through." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479) RA Rachel A. Director > "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975) JC Jazmin C. Customer Engagement Specialist > "I did not like how they started to have a minimum shipment quote for certain pricing." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419) LM Laz M. Fulfillment Operations Manager > "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471) LB Lucas B. Owner > "I used it with PayPal and honestly miss the interface." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) MA Mike A. Owner > "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362) EH Eddy H. IT Support Engineer > "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on this).now..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979) RM Ryan M. Operations Manager > "It integrates with almost all of our shopping carts very easily." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204) RC Ryan C. President > "The big issue is the MASSIVE price increase they are forcing on their smaller customers." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) MD Mitch D. Lead Co-ordinator > "I liked the ability to track progress across multiple time frames easily" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605) RC Ryan C. President > "For them not to accommodate their existing customers is awful and just shows how little they care about us." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) AR Anthony R. Web Developer > "That reliability has made day‑to‑day fulfillment much more efficient." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920) KL Kathy L. CEO > "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first language...." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537) MH Maria H. Owner > "ShipStation makes it simple to manage shipping for your online store." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) CL Chris L. Owner > "Annoying as all hell, would be faster to just go to the individual apps and order the shipments." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612) BM Brandy M. Ceo > "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when quoted to u,..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197) LK Lydia K. Shipping and QC Supervisor > "The cost recently increased by a lot but there was no additional benefits to the price increase." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052) LM Laz M. Fulfillment Operations Manager > "It has grown to be able to assist us in shipping thousands of shipments per day." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471) AL Alice L. Operations coordinator > "Cannot split orders automatically." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367) MK MATTHEW K. Partner > "It got me excellent rates and it let me ship from every marketplace." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090) CP Christie P. Director of Operations > "Sometimes it takes forever for a label to process." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813) MH Maria H. Owner > "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) LH Lucas H. owner > "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443) AR Amelia R. Wholesale Director > "ShipStation allows us to process orders in batches, saving time and improving efficiency." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524) AJ Abby J. Admin > "They offer great prices but customer service is hard to get a hold of" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036) LB Lucas B. Owner > "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) EP Emily P. Solutions Analyst > "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639) JL Jade L. Customer Relations > "Printing is straight forward and platform sorts into couriers nicely" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431) RW Robin W. Shipping Manager > "The additional insurance cost to a FedEx label does not properly translate over to our operating system." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981) CZ Christie Z. GM > "As soon as I can find a better shipping option, I will switch." [See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239) RD Robert D. Owner > "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534) MP Marco P. Owner > "This product saved us money and gave us a great way to manage and integrate all our shipping and orders." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293) RC Ryan C. President > "Think hard before you spend countless time and money getting set up with them." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) JL Jade L. Customer Relations > "Platform is easy to use and amendments can be made easily to orders." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431) AJ Abby J. Admin > "I had trouble changing my account settings" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036) MA Mohsin A. CEO > "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When you upload..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352) MH Margaret H. IT Administrator > "Instead, I have to click on each shipment individually to view delivery information." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519) LB Lucas B. Owner > "Everything seemed secure and easy!" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) RA Rachel A. Director > "I cannot think of a feature I didn't like about Shipstation." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975) ZL Zach L. Warehouse Manager > "ShipStation is fast and easy to learn and set up." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321) MA Mohsin A. CEO > "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not blame..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352) KN Kyle N. Operator > "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346) KL Kathy L. CEO > "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't invest in..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537) VR Verified Reviewer Chief Marketing Officer > "Totally necessary for our small business to ship our cosmetic products with ShipStation." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966) JT Jordan T. COO > "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448) DV Desiree V. Owner and manager > "I recommend to anyone selling on amazon or eBay." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930) Matthew B. President > "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they completely fail." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431) KG Krista G. Shipping Specialist > "Easy to use and navigate making for a quick shipping process" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762) BS Brie S. Logistics Manager > "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be too heavy..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675) AR Amelia R. Wholesale Director > "ShipStation integrates seamlessly with our e-commerce platform." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524) VR Verified Reviewer Systems Administrator > "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely ignored by..." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924) MT Mckenna T. Owner > "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type them in..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752) KC Kristen C. Account Representative Manager > "We often have trouble with scales not working properly. " [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156) AS Alexis S. CSR > "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems from a..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778) DK Daryl K. Owner > "Some of the functionality is just kind of weird compared to other tools we've used." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6169860) MH Margaret H. IT Administrator > "I love that ShipStation is fully integrated with PayPal, no extra steps required." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519) VR Verified Reviewer Managing Director > "We even called their corporate number and did not get a human just a message to call back during business hours which was when we are..." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3801757) RMF Rutchie Mae F. Quality Assurance Analyst > "With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4565028) LM Lenecca M. Owner > "Sometimes I may have trouble logging into my account." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810) [View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/) WS William S. Inside Sales Associate > "The service is unmatched. When i need something to get to a jobsite in a hurry, I log in, place my order, and..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7098615) NP Nicholas P. Warehouse Supervisor > "I find our needs are frequently ignored until they become major issues and by that point we have lost..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067) AH Alexander H. DIRECTOR > "Dispatch has become a valuable partner in helping us serve our customers efficiently, and we would highly..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159924) KR Kyle R. delivery manager > "sometimes the times to pick up are very long and also they cancel on you when you hired the service to do a job" [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7132878) AP Alan P. WAREHOUSE MANAGER > "easy tracking, easy payment methods, decent prices, good coverage all over the US, drivers follow instructions." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090824) NP Nicholas P. Warehouse Supervisor > "Dashboard - poorly constructed, cannot filter by any criteria to drill down" [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067) JR Jim R. BDM > "It has helped me improve my territory / route management performance." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7172703) AW Atticus W. Commercial sales > "The cost is more than competitors like Curri, however the cost difference of Dispatch makes up for your..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605880) AG Austin G. Assistant Branch Manager > "Having access to delivery options all around my area and the speediness of the delivery." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7006342) LW Lynn W. Manager > "The driver was late and went to several stops in between." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934) MS Maycon S. COORDINATOR > "They have proven to be a reliable vendor, delivering quality service and maintaining strong communication." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7160059) RM Rachel M. coordinator > "issues with drivers not contacting the pick up and delivery contacts when making the deliveries." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425592) AP Alan P. WAREHOUSE MANAGER > "overall reliable source for semi rush courier jobs, friendly drivers, drivers always answer the phones" [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090824) LW Lynn W. Manager > "He lied and caused many problems for the client." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934) TJ Tory J. SR Specialist > "the ease of access, the ability to navigate cleanly while still maintaining previous entries." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7089536) MY Marshall Y. Appliance Repair City Desk > "Drivers don't always get the delivery right, or they don't move on an order and will wait till 3-4 am to cancel" [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6607512) JR Jim R. BDM > "What I like most about Dispatch is the ease of use on both my laptop and my cell phone. " [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7172703) SC Sophia C. Purchasing Coordinator > "Some drivers aren't the best and orders do not arrive when they say they will." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6870175) LG Luis G. Warehouse Lead and Purchasing > "The ordering process is fast and the ability to track orders live have to be what we most like about Dispatch." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6426873) AC Arik C. Branch Manager > "There are some occasions when a truck is unavailable and the order gets cancelled." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6440903) NP Nicholas P. Warehouse Supervisor > "The webhook geatures are interesting and potentially useful." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067) AB Abraham B. electrical foreman > "the drivers sometimes are late on pick up or drivers dot take all material on order" [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425666) VR Verified Reviewer finance > "its very awsome app makes me have esier use when i started to post a comment or feedback with high defnation ." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6828855) JS James S. Assistant Manager > "If there was a con, is the cancellation process, little more difficult than expected." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6565288) MS Maycon S. COORDINATOR > "Their team is professional, helpful, and always willing to work with us to resolve issues efficiently." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7160059) LW Lynn W. Manager > "The last driver I had was absolutely terrible." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934) BG Bryson G. CRNA > "our hospital uses Dispatch to deliver supplies for printers and I couldn't be more pleased with our outcomes." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6691537) VR Verified Reviewer Owner > "They can sometimes lack in the communication towards the contractors." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6661370) AN Andy N. Warehouse Specalist > "retain them and keep the best of the best." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090293) MF Maria F. In-side Salesperson > "At times the dispatch cancels it and does not let me know." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6430910) JK Jakob K. Project Manager > "Dispatch makes it very easy to schedule and track deliveries." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7127861) AO Addison O. Sales associate > "The estimated times are not accurate all the time." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6685800) DT David T. Managerial role > "Your business concept is brilliant, providing immense value to major companies in multiple ways especially by..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6814042) SR Samantha R. Service writer > "You cant get the same driver to deliver orders . If you submit an order after 2pm you are likely it will not..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6258208) JP JAMES P. OUTBOUND WAREHOUSE LEAD > "Website is tailored to what I need on a daily basis. And great customer service when need at specific times." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6413262) SM Sidi M. Freelancer > "Delays in order deliveries." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6786630) NR Neeraj R. Admin assistant > "The customer service of dispatch is so good that when I had an issue, they found a solution for me within..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6829641) TM Terry M. HVAC and Refrigeration Support > "Sometimes getting in touch with a liver person is not easy." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605053) NF Nelson F. Office Manager Dispatcher > "It helps stay consistent & route things correctly which helps me dispatch accurately." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6820495) JmM J'moris M. Independent Courier > "Then you will have some trouble getting any gigs." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6533582) XR Xavier R. Warehouse Assitant > "Easy booking, real-time tracking, and fair pricing." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6870158) TB Tara B. Operations Manager > "I cannot even get a response to my emails sent to Customer Service." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704) OS Oliver S. Operations manager > "All of our orders were delivered on time and with picture documentation." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6431020) MC Mark C. warehouse manager > "sometimes drivers pick up my order and then they throw it back." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6267058) NF Nelson F. Office Manager Dispatcher > "It helps keep track of my technician." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6820495) TB Tara B. Operations Manager > "I would not at all recommend if you have multiple stops you want to put on the order." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704) NP Nicholas P. Warehouse Supervisor > "Was impressed with the OAuth framework." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067) AM Andrew M. HVAC Installation manager > "It is not an easy task to speak to someone regarding concerns with my order." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6249284) [View Reviews](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) ## User interface 4.57 (959) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/) 4.63 (101) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ShipStation 21/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Billing Rate Management - Customer Database - Data Import/Export - Delivery Tracking - Digital Signature - Dispatch Management - Drag & Drop - Electronic Signature - Employee Management - For Courier Services - Generative AI - Geographic Maps - GPS - Invoice Management - Labeling - Label Printing - Location Tracking - Mobile Access - Mobile Alerts - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Price/Margin Management - Proof of Delivery - QuickBooks Integration - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Reporting & Statistics - Route Management - Route Optimization - Routing - Scheduling - Self Service Portal - Shipping Labels - Shipping Management - SMS Messaging - Status Tracking - Territory Management [See all features](https://www.capterra.com/p/155621/ShipStation/#features) Dispatch Top features 35/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Billing Rate Management - Customer Database - Data Import/Export - Delivery Tracking - Digital Signature - Dispatch Management - Drag & Drop - Electronic Signature - Employee Management - For Courier Services - Generative AI - Geographic Maps - GPS - Invoice Management - Labeling - Label Printing - Location Tracking - Mobile Access - Mobile Alerts - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Price/Margin Management - Proof of Delivery - QuickBooks Integration - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Reporting & Statistics - Route Management - Route Optimization - Routing - Scheduling - Self Service Portal - Shipping Labels - Shipping Management - SMS Messaging - Status Tracking - Territory Management [See all features](https://www.capterra.com/p/10019337/Dispatch-Connect/#features) ### Recognition No recognitions have been awarded to ShipStation No recognitions have been awarded to Dispatch ### Deployment & support ShipStation Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dispatch Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ShipStation - By Shipstation - Located in United States - Founded in Dispatch - By Dispatch - Located in United States - Founded in ## Popular Comparisons [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) $14.99/month Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/155621-172133/ShipStation-vs-Pirate-Ship) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.63 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Contact vendor for pricing Price $24/month 4.7 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131389-10019337/Elite-EXTRA-vs-Dispatch-Connect) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/) $14.99/month Price Contact vendor for pricing 4.4 Features 4.1 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/155621-170399/ShipStation-vs-Easyship) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.63 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [Track-POD](https://www.capterra.com/p/178880/Track-POD/)[4.65 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/) Contact vendor for pricing Price $49/month 4.7 Features 4.4 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178880-10019337/Track-POD-vs-Dispatch-Connect) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) $14.99/month Price $0 4.4 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.63 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [eShip](https://www.capterra.com/p/253338/eShip/)[4.75 (95)](https://www.capterra.com/p/253338/eShip/reviews/) Contact vendor for pricing Price $14.99/month 4.7 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/253338-10019337/eShip-vs-Dispatch-Connect) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) $14.99/month Price $149/month 4.4 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136895-155621/Freightview-vs-ShipStation) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.63 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [Driv.in](https://www.capterra.com/p/147906/Driv-in/)[4.69 (143)](https://www.capterra.com/p/147906/Driv-in/reviews/) Contact vendor for pricing Price $40/month 4.7 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147906-10019337/Driv-in-vs-Dispatch-Connect) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/) $14.99/month Price $19.99/month 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-155621/Stamps-com-vs-ShipStation) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.63 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.78 (188)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Contact vendor for pricing Price $67/month 4.7 Features 4.7 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/190220-10019337/Parcel-Tracker-vs-Dispatch-Connect) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [ShippyPro](https://www.capterra.com/p/164065/ShippyPro/)[4.67 (155)](https://www.capterra.com/p/164065/ShippyPro/reviews/) $14.99/month Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/155621-164065/ShipStation-vs-ShippyPro) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.63 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.64 (264)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) Contact vendor for pricing Price $35.1/month 4.7 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161579-10019337/OptimoRoute-vs-Dispatch-Connect)