---
title: "Compare ShipStation vs ShipBob 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ShipStation and ShipBob based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/155621-166529/ShipStation-vs-ShipBob"
page_type: "comparison"
language: "en"
---

# ShipStation vs ShipBob Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShipStationShipBob2/4 selected

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.6 (107)](https://www.capterra.com/p/166529/ShipBob/reviews/)

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [961 reviews](#user-reviews)

Positive

884

Neutral

27

Negative

50

[## ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.6 (107)](https://www.capterra.com/p/166529/ShipBob/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.4

Functionality

3.7

Ease of Use

3.9

Customer Service

3.6

Reviews Sentiment

Based on [107 reviews](#user-reviews)

Positive

72

Neutral

3

Negative

32

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,232 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Parcel Shipping

4.3

Label Printing

4.4

Package Tracking

4.2

Quotes/Estimates

4.5

Delivery Tracking

4.3

\--%Fit

Not enough reviews

Feature ratings

Parcel Shipping

2.0

Label Printing

3.0

Package Tracking

\--

Quotes/Estimates

\--

Delivery Tracking

\--

User satisfaction

User satisfaction

4.6

User reviews[961](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

3.6

User reviews[107](https://www.capterra.com/p/166529/ShipBob/reviews/)

Ease of use

3.9

Functionality

3.7

Value for money

3.4

Customer support

3.6

Price starts from

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

Best for

Direct-to-consumer (DTC) and business-to-business (B2B) ecommerce businesses

## User reviews

Pros & cons

VR

Verified Reviewer

IT Administrator

> "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595)

David M.

Director of Ecommerce

> "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

VR

Verified Reviewer

Founder

> "I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7154216)

Alex D.

Co-Owner

> "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204)

David M.

Director of Ecommerce

> "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

HG

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

SO

Shane O.

operations

> "We thought this product would help us and be easy to integrate with our current system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7164863)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

VR

Verified Reviewer

Systems Administrator

> "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

KC

Kristen C.

Account Representative Manager

> "We often have trouble with scales not working properly. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

DK

Daryl K.

Owner

> "Some of the functionality is just kind of weird compared to other tools we've used."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6169860)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

LM

Lenecca M.

Owner

> "Sometimes I may have trouble logging into my account."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

RS

Richard S.

Shipping Manager

> "It's been working, but so many features are not implemented well. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6229658)

RMF

Rutchie Mae F.

Quality Assurance Analyst

> "With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4565028)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

JK

Jawad K.

Owner

> "The very best thing is the price is based on the number of packages being shipped."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6048463)

AE

Alexandra E.

Copywriter

> "Selecting the correct option for shipping is not as clear as with other systems and this can cause additional postage..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3853671)

GA

George A.

Self-Employed

> "I enjoy the order management system with ShipStation because it enables me to keep my business shipping organized."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4147040)

SC

Samantha C.

Owner

> "The price keeps going up but the service gets worse."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6085150)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

Jamie R.

Managing Director

> "The user interface, the dashboard and ease of the settings."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6013570)

MT

Michael T.

Teaching Assistant

> "I also find the UI harder to navigate than some other shipping managers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4577893)

JM

Jane M.

Customer Service Representative

> "Apart from the easier navigation of the tool itself, i am also a fan of the labelling of the items in a more comprehensive..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4570684)

AH

Ashley H.

Personal Trainer

> "Sometimes orders do not load and you have to keep refreshing, user interface is not aesthetic, it has small text and small..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3102565)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

VR

Verified Reviewer

Founder

> "I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7154216)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

DW

Diana W.

Creative Director

> "The assigned sales rep is useless and the help refers you only to videos or article to read and provide little or not help."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4417586)

SO

Shane O.

operations

> "We thought this product would help us and be easy to integrate with our current system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7164863)

VR

Verified Reviewer

Systems Administrator

> "Integrations are broken and the team doesn't work on them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

CH

Chris H.

Software Engineer

> "Integration with a new tool, especially when it needs to "play nice" with a third tool, is always a tedious and sometimes..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3672267)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

RC

Ryan C.

President

> "Decent user interface"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

CS

Catrina S.

Attorney

> "It's not the most user friendly or self explanatory."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4389628)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

CS

Catrina S.

Attorney

> "It is hard to get used to when you first use the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4389628)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

CW

Camron W.

Owen

> "Easy to set up, great customer service and support!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6016415)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

VR

Verified Reviewer

Chief Marketing Officer

> "Customer service was always quite helpful and easy to access."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

AH

Andy H.

Director

> "Customer service was helpful and did their best to help with every issue we had."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4121645)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

BK

Bridgette K.

owner

> "I began using this software to increase speed in order shipping and improve my inventory management."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___7030391)

VR

Verified Reviewer

GM

> "ShipBob has a good technology platform and fulfilment network, but our experience has been undermined by..."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___7186833)

VR

Verified Reviewer

GM

> "The system is relatively easy to learn, and the dashboard makes it convenient to manage orders, inventory,..."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___7186833)

VR

Verified Reviewer

GM

> "Considering the overall cost of the service, the level of accountability and support has not consistently..."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___7186833)

AJ

Abby J.

Admin

> "ShipBob has the best deals and is able to help you accurately keep track of your inventory."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6591905)

VR

Valerio R.

CEO

> "HORRIBLE, i am taking the time to alert any other potential customers that this company is to avoid at all..."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6828077)

GB

Gideon B.

Customer Manager

> "Effectiveness of the software in inventory planning and brilliant integration with other platforms."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6762846)

AB

Angela B.

CEO

> "Just a broken shell of a company that will be chewed up and spit out with the times."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6608359)

BK

Bridgette K.

owner

> "I found this software was perfect for those issues."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___7030391)

SC

Sam C.

Owner

> "We were often first pushed to overseas support to resolve the issue, seemingly in India, where there was a..."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6008324)

AM

Andrea M.

OM

> "Easy to use"

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6048782)

JL

Jayce L.

Director

> "There was no effort made to make up for inflated fulfilment costs for our first batch of orders."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6177460)

KH

Khalid H.

Founder

> "User friendly interface is the only pro I would give ShipBob credit for."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___2511745)

SC

Sam C.

Owner

> "Fatiguing, expensive and a complete drain from focusing on growing our business."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6008324)

GK

Greory K.

Partner

> "The user interface - it's clean and simple."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___2512902)

JL

Jayce L.

Director

> "The pricing is completely off for our products."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6177460)

KH

Khalid H.

Founder

> "User friendly interface is the only pro I would give ShipBob credit for."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___2511745)

VR

Verified Reviewer

Owner

> "Non transparent pricing."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6384392)

GK

Greory K.

Partner

> "The user interface - it's clean and simple."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___2512902)

RD

Rom D.

Director

> "Overall service has clearly declined over time."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6340359)

AM

Andrea M.

OM

> "Easy to use"

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___6048782)

KM

Karin M.

Founder

> "What you might save in storage costs will cost you your reputation in fulfilling orders on time, it will..."

[See full review](https://www.capterra.com/p/166529/ShipBob/#Capterra___3187559)

[View Reviews](https://www.capterra.com/p/166529/ShipBob/reviews/)

## User interface

4.57 (961)

[ShipBob](https://www.capterra.com/p/166529/ShipBob/)

3.64 (107)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ShipStation

21/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Assign suppliers
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Automated inventory orders
-   Bar codes
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Carrier Invoice Auditing
-   Claims Management
-   Container Shipping
-   Cost Recovery
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Exceptions Management
-   Flat rate services
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Inventory reports
-   Invoice Management
-   Label Printing
-   Low stock alerts
-   Manage orders
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Status
-   Order Tracking
-   Package Analytics
-   Package Tracking
-   Parcel Shipping
-   Predictive Analytics
-   Purchase Order Management
-   Quick rate comparison
-   Quotes/Estimates
-   Real-Time Updates

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

ShipBob

Top features

30/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Assign suppliers
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Automated inventory orders
-   Bar codes
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Carrier Invoice Auditing
-   Claims Management
-   Container Shipping
-   Cost Recovery
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Exceptions Management
-   Flat rate services
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Inventory reports
-   Invoice Management
-   Label Printing
-   Low stock alerts
-   Manage orders
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Status
-   Order Tracking
-   Package Analytics
-   Package Tracking
-   Parcel Shipping
-   Predictive Analytics
-   Purchase Order Management
-   Quick rate comparison
-   Quotes/Estimates
-   Real-Time Updates

[See all features](https://www.capterra.com/p/166529/ShipBob/#features)

### Recognition

ShipStation is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to ShipBob

### Deployment & support

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipBob

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

ShipBob

-   By ShipBob
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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vs

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[ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (107)](https://www.capterra.com/p/166529/ShipBob/reviews/)

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3.7

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4.2

3.9

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[View full comparison](https://www.capterra.com/compare/166529-170399/ShipBob-vs-Easyship)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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Features

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4.7

[View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation)

[ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (107)](https://www.capterra.com/p/166529/ShipBob/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.2

3.9

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-166529/NetSuite-vs-ShipBob)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$14.99/month

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$149/month

4.5

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136895-155621/Freightview-vs-ShipStation)

[ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (107)](https://www.capterra.com/p/166529/ShipBob/reviews/)

vs

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Contact vendor for pricing

Price

$19.99/month

3.7

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-166529/Stamps-com-vs-ShipBob)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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[ShipBob](https://www.capterra.com/p/166529/ShipBob/)[3.64 (107)](https://www.capterra.com/p/166529/ShipBob/reviews/)

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Contact vendor for pricing

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4.5

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Contact vendor for pricing

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3.7

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3.9

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