# Compare ShipStation vs AfterShip 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ShipStation and AfterShip based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155621-178663/ShipStation-vs-AfterShip

---

# ShipStation vs AfterShip Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShipStationAfterShip2/4 selected

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.9 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [956 reviews](#user-reviews)

Positive

879

Neutral

28

Negative

49

[## AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.9 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

Starting Price

$11.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [466 reviews](#user-reviews)

Positive

455

Neutral

6

Negative

5

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Shipment Tracking Software

25 / 50

Only ShipStation

-   Access Controls/Permissions
-   Audit Management
-   Labeling

Best performer

33 / 50

Only AfterShip

-   Activity Dashboard
-   Delivery Estimate
-   Delivery Record

User satisfaction

User satisfaction

4.6

User reviews[956](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.3

User satisfaction

4.9

User reviews[466](https://www.capterra.com/p/178663/AfterShip/reviews/)

Ease of use

4.7

Functionality

4.8

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$11Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

Best for

Scalable shipment tracking solution for online retailers to keep the customers informed of the progress and whereabouts of their orders.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Administrator

> "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595)

David M.

Director of Ecommerce

> "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

Alex D.

Co-Owner

> "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your needs, and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204)

David M.

Director of Ecommerce

> "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily create a custom..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages, and manage..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to do."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't help me..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to our..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't invest in..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on this).now..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when quoted to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

VR

Verified Reviewer

CEO

> "I like that it’s a trusted name and that they offer competitive shopping rates."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350003)

KL

Kathy L.

CEO

> "I couldn't say and live chat was not helpful at all. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MA

Mohsin A.

CEO

> "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When you upload..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

JH

Jonathan H.

Production

> "It's an all in one setup I can price a shipment, print a label and get it out the door all with one easy to use service."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4855970)

MA

Mohsin A.

CEO

> "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not blame..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

JH

Jeff H.

Owner

> "They recently are demanding more money unless you use their carriers, which ShipperHQ doesn't support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___4817348)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

JT

Jordan T.

COO

> "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

Matthew B.

President

> "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they completely fail."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type them in..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems from a..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

VR

Verified Reviewer

Systems Administrator

> "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely ignored by..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

KC

Kristen C.

Account Representative Manager

> "We often have trouble with scales not working properly. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

VR

Verified Reviewer

Head of Events and TikTok Specialist

> "sensitive content hidden\] from the customer service team went above and beyond to fix a syncing issue,..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7015105)

AB

Angelo B.

E-commerce manager

> "I also have a few other concerns, but unfortunately they can’t be addressed – for example, customizing..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6832975)

HH

Hieu H.

Shopify Expert

> "AfterShip help my Canada Shopify store solve our problem with accurate Shipment Tracking."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6835039)

DM

Dara M.

Project Manager

> "That said, the platform itself is not very intuitive when it comes to explaining why orders fail to..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6871600)

HH

Hieu H.

Shopify Expert

> "The Customer Support team is super fast and knowlegable, I usually got an answer after 15m and they..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6835039)

DM

Dara M.

Project Manager

> "The platform itself is not very intuitive when it comes to explaining why orders fail to sync."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6871600)

Kevin V.

President

> "It is an excellent app for keeping my customers updated about the shipping. Once it is set up, it runs..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6868975)

AB

Angelo B.

E-commerce manager

> "I haven’t been using AfterShip for very long, but I’ve already noticed a few bugs, which I’ve reported..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6832975)

MH

Mighael H.

Customer Solutions and Lead

> "They respond in a timely fashion, are constantly improving their systems, and offer the most value for..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7115490)

AR

Ashish R.

SOFTWARE DEVELOPER

> "New Flow notification is not suitable need to do work for the HTML"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6358192)

CM

Campbell M.

director

> "We are an Amazon seller and being able to sync all of our listings to Tik tok shop was great"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6848621)

DS

Dan S.

COO

> "Mobile app doesn't sync."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6409613)

AP

Andika P.

Software Developer

> "The service works reliably, and the support agents are helpful when issues arise."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7107423)

KS

Katie S.

Owner

> "The SKUs don't re-synch when I change the data that is incorrect."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6192296)

MH

Mighael H.

Customer Solutions and Lead

> "sensitive content hidden\] did an awesome job answering my questions about the new return process we are..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7115490)

SC

Sharly C.

Founder

> "I can't think of any area that needs improvement. "

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6796871)

BV

Brianna V.

Ecommerce Manager

> "The AfterShip team is incredibly helpful whenever support is needed, and the platform makes integration..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7023567)

CJ

Chris J.

Director

> "I have a broken link with Shopify and there was no notifications to me"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4813926)

ND

Nick D.

Manager

> "It's great to see detailed tracking for each of our shipments, which really helps with our customer..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6479303)

XH

Ximena H.

Owner

> "It's taken a while to get a refund and it was hard to remove my company from the system."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4834966)

Evan C.

CEO

> "Setup is not always intuitive, but good support helped me get through the tough spots."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7097430)

KS

Katie S.

Owner

> "Knowing how to re-issue items for synch - this isn't clear to me and I ask but still am not sure."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6192296)

CS

Chandra S.

Wordpress Developer

> "Helped me to resolve my issue. And the plugin connection is also simple."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6842566)

MR

Mercedes R.

employee

> "Integration was tricky- it took a few tries to get it to work with TikTok"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4950651)

VR

Verified Reviewer

E-commerce Director

> "We were in the need of a real time tracking system, delivery estimation etc. for our business to make..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___5081103)

DS

Danish S.

Developer

> "It's too expensive as compared to other apps on the shopify store"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4966831)

LG

Luisa G.

Project Manager

> "Excellent Support and great sensitivity in understanding the client's need."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7096873)

IJA

Ivy Jane A.

Owner

> "My orders were cancelling because of those issues and I was getting really frustrated."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___5026132)

PM

Promise M.

FOUNDER

> "The experience is so great that it always work out on my behalf to be served by a winning team and..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6669583)

CR

Carlos R.

Systems Admin

> "I have missed a bit more detailed help section."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6295003)

SE

Samuel E.

CIO

> "Pretty good, support was quick to respond and their tracking features were great for use with our..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6838394)

MJMB

Muhammad Jihadul Mustaqiim B.

Founder

> "The Shopify app seems very complicated for those not tech savvy"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6124451)

SS

Samyuktha S.

Enablement Engineer

> "The platform has a user-friendly interface, which makes it simple to set up."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7007019)

RL

Roland L.

Managing Director

> "Our suppliers had to fill out the tracking codes manually which caused additional workload to them."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4698963)

MH

Mighael H.

Customer Solutions and Lead

> "He thoroughly explained the process in detail."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7115490)

SW

Sherese W.

Owner

> "I didnt like how hard it was to integrate my products."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4824426)

PM

Promise M.

FOUNDER

> "Hoping you get a higher position with aftership as a manager and many more to come for the year of 2025."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6669583)

NI

Nayade I.

CEO

> "it could be a little hard to understand at times"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4828501)

DK

Daniel K.

Brand Manager

> "It does what I need it to, and customer support is very responsive and helpful."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6851886)

PV

Phuc V.

Businessman

> "price, little bit expensive than expected"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___5084612)

DG

Debbie G.

Owner

> "Not only has AfterShip made it easier to manage my TikTok shop, but it has also helped me provide a..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4997525)

GF

Gonzalo F.

Manager

> "It is not easy top use and become part of the premium plan is expensive"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4948978)

AO

Aisha O.

Owner

> "Easy, affordable, overall pleasant experience."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7084334)

EM

Erinn M.

Dir of Marketing

> "confusing navigation is hard to get used to"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___5086519)

LG

Luisa G.

Project Manager

> "Excellent support and they're always ready to help."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___7096873)

JL

Johannes L.

MR

> "That it was difficult to understand in the begining"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4839439)

DG

Debbie G.

Owner

> "I can easily track shipments, update product listings, and manage orders all in one place."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4997525)

WW

Wilfred W.

Product Quality Manager

> "So faced issues in such shipment tracking process for our customers."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3620132)

JH

Jeron H.

Operations Manager

> "Customer support is very helpful with issues!"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6839093)

EF

Eric F.

President

> "I have not found any features or things about AfterShip that I do not like"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6001404)

AK

Ataurrahman K.

Executive

> "Returns Page is good and also technical support is Excellent"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6824783)

WW

Wilfred W.

Product Quality Manager

> "Yes, I could not find proper tracking details for Cainiao carrier."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3620132)

DM

Dara M.

Project Manager

> "The team was responsive, patient, and committed to resolving the problem, which I truly appreciated."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6871600)

KS

Katie S.

Owner

> "Excellent - I have no IT knowledge and find things like this really hard."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6192296)

KT

Kazuko T.

General Manager

> "Easy to manage return progresses for our customers!!"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6825740)

KL

Karin L.

Owner

> "Well as soon as that 7 day trial ended all the integrations I had set up became useless as they..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3512205)

SM

Spyro M.

Owner

> "sensitive content hidden\] was extremely helpful and hopped on a zoom call to walk me through how to..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6495724)

KL

Kent L.

VP Consumer Products

> "Frequent errors causing a need to reach out to AfterShip."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4773062)

AL

Albie L.

Owner

> "They are very efficient and friendly, and they solved my problem."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6827305)

DE

Dustin E.

VP of Operations

> "The help article page did not work correctly."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4751229)

ND

Nick D.

Manager

> "The service is very robust, and an effective solution for our business."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6479303)

CJ

Connor J.

Owner

> "This was frustrating because I was grandfathered in, however, I needed to scale back my plan with them."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3829462)

AR

Ashish R.

SOFTWARE DEVELOPER

> "easy integration with email notification and All API is good to go"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6358192)

DD

Devyani D.

Founder

> "A little hard to understand without the customer support."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4762397)

GL

Genevieve L.

Director

> "Tracking number send to customer is so easy"

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6510412)

Rajkishore M.

Founder & CEO

> "Customer support needs to be improved."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3670894)

TC

Ted C.

digital

> "Many of the features are greatly appreciated; it is very practical and allows customization of one's..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___4893742)

VR

Verified Reviewer

Accounting

> "Most the time it only provide the tracking numbers and unable to provide reliable source of the package..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___2818344)

PM

Punit M.

General Manager

> "We loved the status updates and the ability to track multiple providers in real time."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6210230)

KL

Karin L.

Owner

> "Not a great first impression and I'm now hesitant to pay for an app that I can't rely on support for."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___3512205)

SK

Sanny K.

MANAGER

> "the tracking function is very helpful."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6796009)

VR

Verified Reviewer

Accounting

> "The tracking information is unclear and I am certain this would create issues and disputes from the..."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___2818344)

SM

Spyro M.

Owner

> "The app has a ton of functionality and I'm just scratching the surface."

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___6495724)

SL

Samson L.

Sr. IT Analyst

> "I don't know the sending and I have NO clue where the parcel shipped form.. is it in USA? or Europe? "

[See full review](https://www.capterra.com/p/178663/AfterShip/#Capterra___2197880)

[View Reviews](https://www.capterra.com/p/178663/AfterShip/reviews/)

## User interface

4.57 (956)

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)

4.86 (466)

### Features

ShipStation

25/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Cost Analysis
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Delivery Estimate
-   Delivery Record
-   Delivery Tracking
-   Document Management
-   eCommerce Management
-   Email Templates
-   For eCommerce
-   For Freight Operations
-   Generative AI
-   Historical Reporting
-   Invoice Management
-   Labeling
-   Label Printing
-   Location Tracking
-   Mobile Alerts
-   Monitoring
-   Order Management
-   Order Tracking
-   Package Tracking
-   Performance Management
-   Predictive Analytics
-   Quotes/Estimates
-   Real-Time Analytics
-   Real Time Comparisons
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting & Statistics
-   Role-Based Permissions
-   Route Optimization
-   Scheduling
-   Self Service Portal
-   Shipping Labels
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Supply Chain Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

AfterShip

Top features

33/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Cost Analysis
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Delivery Estimate
-   Delivery Record
-   Delivery Tracking
-   Document Management
-   eCommerce Management
-   Email Templates
-   For eCommerce
-   For Freight Operations
-   Generative AI
-   Historical Reporting
-   Invoice Management
-   Labeling
-   Label Printing
-   Location Tracking
-   Mobile Alerts
-   Monitoring
-   Order Management
-   Order Tracking
-   Package Tracking
-   Performance Management
-   Predictive Analytics
-   Quotes/Estimates
-   Real-Time Analytics
-   Real Time Comparisons
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Reporting & Statistics
-   Role-Based Permissions
-   Route Optimization
-   Scheduling
-   Self Service Portal
-   Shipping Labels
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Supply Chain Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/178663/AfterShip/#features)

### Recognition

ShipStation is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to AfterShip

### Deployment & support

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AfterShip

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

AfterShip

-   By AfterShip
-   Located in Hong Kong SAR China
-   Founded in

## Popular Comparisons

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

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[AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.86 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

vs

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$11/month

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4.7

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[View full comparison](https://www.capterra.com/compare/136895-178663/Freightview-vs-AfterShip)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$149/month

4.4

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4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/136895-155621/Freightview-vs-ShipStation)

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.86 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

vs

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$11/month

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$11/month

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Features

4.9

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/178663-10009789/AfterShip-vs-Parcel-Panel)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation)

[AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.86 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

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$11/month

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Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164065-178663/ShippyPro-vs-AfterShip)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

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4.5

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[AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.86 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

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4.5

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[AfterShip](https://www.capterra.com/p/178663/AfterShip/)[4.86 (466)](https://www.capterra.com/p/178663/AfterShip/reviews/)

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