# Compare ShipStation vs Genius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ShipStation and Genius based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155621-195074/ShipStation-vs-Genius

---

# ShipStation vs Genius Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShipStationGenius2/4 selected

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [951 reviews](#user-reviews)

Positive

875

Neutral

28

Negative

48

[## Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

Starting Price

$89.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [185 reviews](#user-reviews)

Positive

171

Neutral

5

Negative

9

## Summary

* * *

Key features rated by users

Features selected based on 2,782 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Not enough reviews

Feature ratings

Order Fulfillment

4.3

Inventory Management

4.1

Workflow Management

\--

Billing & Invoicing

NA

Purchase Order Management

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Order Fulfillment

\--

Inventory Management

NA

Workflow Management

NA

Billing & Invoicing

4.7

Purchase Order Management

4.6

User satisfaction

User satisfaction

4.6

User reviews[951](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

4.5

User reviews[185](https://www.capterra.com/p/195074/Genius/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$89Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

Best for

Genius helps retail, restaurant and enterprise businesses of all sizes boost revenue with improved operations and happier customers.

## User reviews

Pros & cons

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages,..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

LM

Lenecca M.

Owner

> "Ship Station is a convenient and cheaper way to ship your products to your customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

LM

Lenecca M.

Owner

> "Sometimes I may have trouble logging into my account."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

VR

Verified Reviewer

CEO

> "I like that it’s a trusted name and that they offer competitive shopping rates."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350003)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MA

Mohsin A.

CEO

> "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

RC

Ryan C.

President

> "Decent user interface"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

KL

Kathy L.

CEO

> "I couldn't say and live chat was not helpful at all. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

JH

Jonathan H.

Production

> "It's an all in one setup I can price a shipment, print a label and get it out the door all with one easy to use service."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4855970)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

SK

Steve K.

CMO

> "We had a card expire and it automatically disconnects from our Shopify store. Once I correct and update my card I did not..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3490241)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

MA

Mohsin A.

CEO

> "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

SB

Shira B.

CEO

> "It wasn't available in Israel, and doesn't work with Israeli shipping companies."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4778503)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

JH

Jeff H.

Owner

> "They recently are demanding more money unless you use their carriers, which ShipperHQ doesn't support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___4817348)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

JT

Jordan T.

COO

> "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

RMF

Rutchie Mae F.

Quality Assurance Analyst

> "With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4565028)

MP

Marc P.

General Manager

> "It ends up being $0 for shipping that gets charged to our customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4739373)

JK

Jawad K.

Owner

> "The very best thing is the price is based on the number of packages being shipped."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6048463)

Matthew B.

President

> "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431)

VR

Verified Reviewer

Owner

> "Filters, tags, notes, automations help streamline our shipping and order processing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3489841)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

OC

Olivia C.

Digital creator

> "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

AB

Altay B.

Athlete

> "There were also some limitations in customization, and relying heavily on the platform meant less direct engagement with..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

EI

Emem I.

Filmmaker

> "I appreciate the way Genius restaurant tool diverse Ordering Options from Supports countertop POS, mobile POS, self-service..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6820482)

TM

Tom M.

NBC director

> "I dislike genius restaurants reporting features it do hang and sometimes I can click it countless times before it will start..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7060251)

FI

Favour I.

CEO

> "I like the effectivenss of heartland restaurant in order management and payment processing its very fast and we don't have any..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6582323)

AB

Altay B.

Athlete

> "One drawback was the commission/fees, which could be challenging for profit margins."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

AM

Adam M.

Yield Manager

> "Heartland Retail help me to manage all type of card payment and processing the payment quickly in less than 10 second in most..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

EC

Emie C.

Supplier

> "Genius for restaurant is very a little bit expensive compared to their alternatives tools is not suitable for small businesses"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7005921)

CI

Chyng I.

Public figure

> "The system is user-friendly, which makes daily operations smoother and helps staff adapt quickly."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

AM

Adam M.

Yield Manager

> "Real issues with this software is the lags that it cause when I fire up the POS hardware."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

CI

Chyng I.

Public figure

> "In my experience, Genius is a very effective all-in-one solution for managing restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

KP

Kaden P.

Owner

> "Sometimes I wish they would come out a little more quickly, especially since it seems that their equipment only ever breaks..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6259214)

GE

Guilherme E.

Manager

> "It help to run restaurant operation easier and ensure we able to cater more customer on peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6794091)

BA

Badariah A.

Operations Manager

> "We encounter issues in connecting the platform with our in-house printer."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6413005)

CA

Christoper A.

Sales Associate

> "Helpful customer service, very responsive with our request with help to integrate POS system with our current CMS software."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

CW

Courtney W.

Owner

> "He came on a Tuesday installed the new Eno Heartland Retail system with in hours the system didn’t work. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

Abhishikta B.

Software Developer

> "It is well-regarded for making restaurant management easier with features like easy payments and ordering, though it works best..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6377381)

CW

Courtney W.

Owner

> "I am texting and calling - I had a good customer come thru to check out and the machine just stopped working. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

AB

Altay B.

Athlete

> "Genius – Restaurants was simple and efficient to use, making reservation management much easier, especially during peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

VP

Varnika P.

Talent acquisition specialist

> "initially setup cost is high for a small scale business."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6388086)

VR

Verified Reviewer

Customer Service Specialist

> "User-friendly restaurant management system that lets us track cash flow, inventory, and employee management like a champ."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6664661)

CW

Courtney W.

Owner

> "The local sales rep has been no help and only frustrating me more."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

Louise H.

Front Office Manager

> "There are very robust sales reporting tools which assist in monitoring and analyzing our sales operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6419063)

CA

Christoper A.

Sales Associate

> "I have no dislike for this platform."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

CS

Christina S.

Area Director of Sales

> "It allows us to process order payments from all major payment methods."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6483510)

LB

Lisa B.

owner

> "The software is slow as molasses, and has more glitches than you can imagine."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___4647042)

JB

Jaime B.

Assistant Director

> "An easy to use restaurant management system which allows us to track cash flow, monitor inventory,and manage our employees like..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6552961)

AH

Annabella H.

Cashier and barista

> "I don’t think the search engine for finding an item is great, but that could also be the manager at my job entering odd names..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3258557)

TO

Tania O.

Executive director

> "The restaurant make use of quality ingredients."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7058696)

SR

Shannon R.

Owner

> "It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

ZL

Ziga L.

Sales Manager

> "A unique and powerful tool which helps you run your restaurants like a pro."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6763839)

JM

Jennifer M.

Account Manager

> "no support from customer service. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___4443246)

PC

Pasquale C.

Operations Manager

> "Further, Heartland Retail has created a substantial communication channel, where we get accurate customer help."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6394724)

SR

Shannon R.

Owner

> "Clearly the designers never worked in the operations or accounts payable parts of retail."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

OC

Olivia C.

Digital creator

> "The platform is easy to use and well-suited for restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

LS

Leanne S.

Media & Technology

> "Integration to quickbooks doesn't work"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3315364)

[View Reviews](https://www.capterra.com/p/195074/Genius/reviews/)

## User interface

4.57 (951)

[Genius](https://www.capterra.com/p/195074/Genius/)

4.52 (185)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ShipStation

Top features

27/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

Genius

10/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/195074/Genius/#features)

### Recognition

No recognitions have been awarded to ShipStation

No recognitions have been awarded to Genius

### Deployment & support

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Genius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

Genius

-   By Global Payments
-   Located in United States
-   Founded in 1983

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[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

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[Genius](https://www.capterra.com/p/195074/Genius/)[4.52 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

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4.4

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4.5

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4.4

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4.2

4.6

Ease of Use

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4.5

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