# Compare ShipStation vs Genius 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ShipStation and Genius based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/155621-195074/ShipStation-vs-Genius --- # ShipStation vs Genius Features and Cost Comparison Last updated March 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShipStationGenius2/4 selected [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/) [Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (186)](https://www.capterra.com/p/195074/Genius/reviews/) [## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $14.99/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [957 reviews](#user-reviews) Positive 879 Neutral 28 Negative 50 [## Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (186)](https://www.capterra.com/p/195074/Genius/reviews/) Starting Price $89.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [186 reviews](#user-reviews) Positive 172 Neutral 5 Negative 9 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,721 reviews from order management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Order Fulfillment 4.3 Inventory Management 4.1 Shipping Labels 4.5 Billing & Invoicing NA Real-Time Data 4.7 \--%Fit Missing features Not enough reviews Feature ratings Order Fulfillment \-- Inventory Management NA Shipping Labels NA Billing & Invoicing 4.7 Real-Time Data 4.7 User satisfaction User satisfaction 4.6 User reviews[957](https://www.capterra.com/p/155621/ShipStation/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.5 User reviews[186](https://www.capterra.com/p/195074/Genius/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $14.99Flat Rate, Per Month - Free version - Free trial Price starts from $89Other, Per Month - Free version - Free trial Best for Best for Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs. Best for Genius helps retail, restaurant and enterprise businesses of all sizes boost revenue with improved operations and happier customers. ## User reviews Pros & cons VR Verified Reviewer IT Administrator > "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595) David M. Director of Ecommerce > "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) Parker W. Teacher > "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931) TZ Trevor Z. General Manager > "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449) Alex D. Co-Owner > "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your needs, and..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204) David M. Director of Ecommerce > "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) DB Dean B. Marketing manager > "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily create a custom..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283) CL Chris L. Owner > "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612) MH Maria H. Owner > "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages, and manage..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) Joe R. IT Director > "It can sometimes be a little clunky when printing quick labels." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467) VR Verified Reviewer Warehouse Leader > "What i like most is the Tracking, Email Notifications, and Customer support." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677) KL Kathy L. CEO > "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537) AR Anthony R. Web Developer > "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920) Hillel G. Director of Implementation > "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to do." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174) AR Anthony R. Web Developer > "That reliability has made day‑to‑day fulfillment much more efficient." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920) NS Nicole S. Owner > "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't help me..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552) DV Desiree V. Owner and manager > "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to our..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930) LH Lucas H. owner > "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443) VR Verified Reviewer Head of Core experiences > "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606) LB Lucas B. Owner > "I used it with PayPal and honestly miss the interface." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) David M. Director of Ecommerce > "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) TZ Trevor Z. General Manager > "I would have to pay an extra $480 per year just to have a packing slip that is scannable!" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449) RA Rachel A. Director > "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975) CL Chris L. Owner > "Annoying as all hell, would be faster to just go to the individual apps and order the shipments." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612) LM Laz M. Fulfillment Operations Manager > "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471) JT Jordan T. COO > "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting..." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448) MA Mike A. Owner > "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362) KP Kristin P. Admin > "There are occasional errors on the website that can last a while and the customer service take a while to get through." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479) KN Kyle N. Operator > "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346) JC Jazmin C. Customer Engagement Specialist > "I did not like how they started to have a minimum shipment quote for certain pricing." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419) RM Ryan M. Operations Manager > "It integrates with almost all of our shopping carts very easily." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204) KL Kathy L. CEO > "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't invest in..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537) MD Mitch D. Lead Co-ordinator > "I liked the ability to track progress across multiple time frames easily" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605) EH Eddy H. IT Support Engineer > "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on this).now..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979) LB Lucas B. Owner > "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) RC Ryan C. President > "The big issue is the MASSIVE price increase they are forcing on their smaller customers." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) MH Maria H. Owner > "ShipStation makes it simple to manage shipping for your online store." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) RC Ryan C. President > "For them not to accommodate their existing customers is awful and just shows how little they care about us." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) BM Brandy M. Ceo > "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when quoted to..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197) LK Lydia K. Shipping and QC Supervisor > "The cost recently increased by a lot but there was no additional benefits to the price increase." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052) LM Laz M. Fulfillment Operations Manager > "It has grown to be able to assist us in shipping thousands of shipments per day." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471) AL Alice L. Operations coordinator > "Cannot split orders automatically." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367) MK MATTHEW K. Partner > "It got me excellent rates and it let me ship from every marketplace." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090) CP Christie P. Director of Operations > "Sometimes it takes forever for a label to process." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813) LB Lucas B. Owner > "Everything seemed secure and easy!" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) KN Kyle N. Operator > "I would have to frequently disconnect and reconnect the software." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346) MH Maria H. Owner > "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) AJ Abby J. Admin > "They offer great prices but customer service is hard to get a hold of" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036) AR Amelia R. Wholesale Director > "ShipStation allows us to process orders in batches, saving time and improving efficiency." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524) EP Emily P. Solutions Analyst > "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639) JL Jade L. Customer Relations > "Printing is straight forward and platform sorts into couriers nicely" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431) KL Kathy L. CEO > "Is it just something I don't understand because the explanations on the page weren't clear?" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537) VR Verified Reviewer CEO > "I like that it’s a trusted name and that they offer competitive shopping rates." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350003) RW Robin W. Shipping Manager > "The additional insurance cost to a FedEx label does not properly translate over to our operating system." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981) CZ Christie Z. GM > "As soon as I can find a better shipping option, I will switch." [See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239) KL Kathy L. CEO > "I couldn't say and live chat was not helpful at all. " [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537) MP Marco P. Owner > "This product saved us money and gave us a great way to manage and integrate all our shipping and orders." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293) RD Robert D. Owner > "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534) JL Jade L. Customer Relations > "Platform is easy to use and amendments can be made easily to orders." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431) RC Ryan C. President > "Think hard before you spend countless time and money getting set up with them." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) MA Mohsin A. CEO > "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When you upload..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352) AJ Abby J. Admin > "I had trouble changing my account settings" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036) ZL Zach L. Warehouse Manager > "ShipStation is fast and easy to learn and set up." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321) MH Margaret H. IT Administrator > "Instead, I have to click on each shipment individually to view delivery information." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519) VR Verified Reviewer Chief Marketing Officer > "Totally necessary for our small business to ship our cosmetic products with ShipStation." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966) RA Rachel A. Director > "I cannot think of a feature I didn't like about Shipstation." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975) JH Jonathan H. Production > "It's an all in one setup I can price a shipment, print a label and get it out the door all with one easy to use service." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4855970) MA Mohsin A. CEO > "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not blame..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352) DV Desiree V. Owner and manager > "I recommend to anyone selling on amazon or eBay." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930) JH Jeff H. Owner > "They recently are demanding more money unless you use their carriers, which ShipperHQ doesn't support." [See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___4817348) KG Krista G. Shipping Specialist > "Easy to use and navigate making for a quick shipping process" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762) JT Jordan T. COO > "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448) AR Amelia R. Wholesale Director > "ShipStation integrates seamlessly with our e-commerce platform." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524) Matthew B. President > "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they completely fail." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431) MT Mckenna T. Owner > "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type them in..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752) BS Brie S. Logistics Manager > "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be too..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675) AS Alexis S. CSR > "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems from a..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778) VR Verified Reviewer Systems Administrator > "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely ignored by..." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924) MH Margaret H. IT Administrator > "I love that ShipStation is fully integrated with PayPal, no extra steps required." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519) KC Kristen C. Account Representative Manager > "We often have trouble with scales not working properly. " [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156) [View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/) OC Olivia C. Digital creator > "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901) AB Altay B. Athlete > "There were also some limitations in customization, and relying heavily on the platform meant less direct engagement with..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819) EI Emem I. Filmmaker > "I appreciate the way Genius restaurant tool diverse Ordering Options from Supports countertop POS, mobile POS, self-service..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6820482) TM Tom M. NBC director > "I dislike genius restaurants reporting features it do hang and sometimes I can click it countless times before it will start..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7060251) FI Favour I. CEO > "I like the effectivenss of heartland restaurant in order management and payment processing its very fast and we don't have any..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6582323) AB Altay B. Athlete > "One drawback was the commission/fees, which could be challenging for profit margins." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819) AM Adam M. Yield Manager > "Heartland Retail help me to manage all type of card payment and processing the payment quickly in less than 10 second in most..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506) EC Emie C. Supplier > "Genius for restaurant is very a little bit expensive compared to their alternatives tools is not suitable for small businesses" [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7005921) CI Chyng I. Public figure > "The system is user-friendly, which makes daily operations smoother and helps staff adapt quickly." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117) AM Adam M. Yield Manager > "Real issues with this software is the lags that it cause when I fire up the POS hardware." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506) CI Chyng I. Public figure > "In my experience, Genius is a very effective all-in-one solution for managing restaurant operations." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117) BA Badariah A. Operations Manager > "We encounter issues in connecting the platform with our in-house printer." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6413005) CA Christoper A. Sales Associate > "Helpful customer service, very responsive with our request with help to integrate POS system with our current CMS software." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985) CW Courtney W. Owner > "He came on a Tuesday installed the new Eno Heartland Retail system with in hours the system didn’t work. " [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849) Abhishikta B. Software Developer > "It is well-regarded for making restaurant management easier with features like easy payments and ordering, though it works best..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6377381) CW Courtney W. Owner > "I am texting and calling - I had a good customer come thru to check out and the machine just stopped working. " [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849) AB Altay B. Athlete > "Genius – Restaurants was simple and efficient to use, making reservation management much easier, especially during peak hours." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819) VP Varnika P. Talent acquisition specialist > "initially setup cost is high for a small scale business." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6388086) VR Verified Reviewer Customer Service Specialist > "User-friendly restaurant management system that lets us track cash flow, inventory, and employee management like a champ." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6664661) CW Courtney W. Owner > "The local sales rep has been no help and only frustrating me more." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849) Louise H. Front Office Manager > "There are very robust sales reporting tools which assist in monitoring and analyzing our sales operations." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6419063) CA Christoper A. Sales Associate > "I have no dislike for this platform." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985) CS Christina S. Area Director of Sales > "It allows us to process order payments from all major payment methods." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6483510) KP Kaden P. Owner > "Sometimes I wish they would come out a little more quickly, especially since it seems that their equipment only ever breaks..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6259214) JB Jaime B. Assistant Director > "An easy to use restaurant management system which allows us to track cash flow, monitor inventory,and manage our employees like..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6552961) LB Lisa B. owner > "The software is slow as molasses, and has more glitches than you can imagine." [See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___4647042) TO Tania O. Executive director > "The restaurant make use of quality ingredients." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7058696) AH Annabella H. Cashier and barista > "I don’t think the search engine for finding an item is great, but that could also be the manager at my job entering odd names..." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3258557) GE Guilherme E. Manager > "It help to run restaurant operation easier and ensure we able to cater more customer on peak hours." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6794091) SR Shannon R. Owner > "It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues." [See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629) PC Pasquale C. Operations Manager > "Further, Heartland Retail has created a substantial communication channel, where we get accurate customer help." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6394724) JM Jennifer M. Account Manager > "no support from customer service. " [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___4443246) OC Olivia C. Digital creator > "The platform is easy to use and well-suited for restaurant operations." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901) SR Shannon R. Owner > "Clearly the designers never worked in the operations or accounts payable parts of retail." [See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629) Alfred O. Pastry Chef > "Our business has really flourished in terms of the online orders we get to delivery to our customers." [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6451188) LS Leanne S. Media & Technology > "Integration to quickbooks doesn't work" [See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3315364) [View Reviews](https://www.capterra.com/p/195074/Genius/reviews/) ## User interface 4.57 (957) [Genius](https://www.capterra.com/p/195074/Genius/) 4.52 (186) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ShipStation Top features 27/39 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backorder Management - Batch Processing - Billing & Invoicing - Contact Database - Customer Management - Customizable Branding - Discount Management - eCommerce Management - Exchange Management - Forecasting - Generative AI - Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Fulfillment - Order Processing - Order Routing - Order Tracking - Promotion Optimization - Purchase Order Management - Quotes/Estimates - Real-Time Data - Recurring Orders - Reporting/Analytics - Returns Management - Search/Filter - Shipping Labels - Shipping Management - Special Order Management - Third-Party Integrations - Vendor Management - Warehouse Management - Workflow Management [See all features](https://www.capterra.com/p/155621/ShipStation/#features) Genius 10/39 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Backorder Management - Batch Processing - Billing & Invoicing - Contact Database - Customer Management - Customizable Branding - Discount Management - eCommerce Management - Exchange Management - Forecasting - Generative AI - Inventory Management - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Location - Order Fulfillment - Order Processing - Order Routing - Order Tracking - Promotion Optimization - Purchase Order Management - Quotes/Estimates - Real-Time Data - Recurring Orders - Reporting/Analytics - Returns Management - Search/Filter - Shipping Labels - Shipping Management - Special Order Management - Third-Party Integrations - Vendor Management - Warehouse Management - Workflow Management [See all features](https://www.capterra.com/p/195074/Genius/#features) ### Recognition ShipStation is recognized as a top-rated tool in 2 Capterra Shortlist reports Genius is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Restaurant POSSoftware (2026)  ### Deployment & support ShipStation Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Genius Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ShipStation - By Shipstation - Located in United States - Founded in Genius - By Global Payments - Located in United States - Founded in 1983 ## 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