Capterra Logo
Helping businesses choose better software since 1999

ShipStation vs Cristal: Which is a better fit?

Updated on January 26th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 1,208 reviews from Logistics users.
% Fit
Missing features
Not enough reviews
Feature ratings
Billing & Invoicing
NA
Dispatch Management
NA
Order Management
4.7
Transportation Management
4.0
Delivery Tracking
4.3
% Fit
Not enough reviews
Feature ratings
Billing & Invoicing
4.0
Dispatch Management
4.0
Order Management
4.0
Transportation Management
5.0
Delivery Tracking
5.0
User satisfaction
4.6
User reviews926
Ease of use
4.5
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.4
User reviews18
Ease of use
4.5
Functionality
4.4
Value for money
4.3
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

ShipStation is a web-based shipping software that was designed for multichannel businesses. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.

Designed for maritime, freight, and other transportation businesses as well as logistics, warehouses, airlines, and distribution companies, it helps manage transport and fleet maintenance.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Camron W
CEO
5.0

Speaker 1: Hi, my name is Cameron. I'm an independent operator of my own business, and I have used ShipStation for I think about five years now, and I give it five stars. Previous to ShipStation, I was just running through the U.S Post Office app and printing my postage and I would deliver it by hand, and so to be able to just drop it in the post out in the mailbox is a huge time saver and saves a lot of money. So definitely appreciate the automation. I chose ShipStation because they were affordable, I think it was like five to 10 bucks to start. And immediately they had good customer service, so it wasn't difficult to set up. It's twenty-four seven customer service. It's a big deal if you're an entrepreneur. Sometimes you're working through the night. It's great to be able to reach somebody and solve a problem. It only took about, I think 20 minutes, 15, 20 minutes, and the first time I was using, I had an aide and they took me through the whole process. So that was... As far as I remember, it's been a while, but yeah, it was fairly easy. So less than 30 minutes. Definitely recommend it. Saves a ton of time, is affordable. 10 bucks a month, and has probably saved me a lot of money and a lot of time for sure, compared to what I used to do, which was just go by hand and manually drop all these off at the post office. So definitely recommend it.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
155621 video thumbnail}
1 Video
No videos provided by vendor
155621
4 screenshots
198627
4 screenshots

ShipStation

20/41
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cross Docking
  • Demand Forecasting
  • Dispatch Management
  • Document Management
  • EDI
  • Fleet Management
  • Geographic Maps
  • Quotes/Estimates
  • Real-Time Updates
  • Reporting & Statistics
  • Route Optimization
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Work Order Management
  • 3PL Management
  • Accounting
  • Alerts/Notifications
  • API
  • Customer Database
  • Delivery Tracking
  • Inventory Management
  • Label Printing
  • Mobile Access
  • Multi-Location
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Real-Time Data
  • Returns Management
  • Shipping Labels
  • Shipping Management
  • Third-Party Integrations
  • Transportation Management
  • Warehouse Management
See All features
Hide Logistics Software Features -

Cristal

Top Features
39/41
Show Logistics Software Features +
ShipStation
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Cristal
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ShipStation
  • By Shipstation
  • Located in United States
Cristal
  • By digital express
  • Located in Argentina
  • Founded in 2014
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: