# Compare ShipStation vs ShipTime 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ShipStation and ShipTime based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155621-198849/ShipStation-vs-ShipTime

---

# ShipStation vs ShipTime Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShipStationShipTime2/4 selected

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [951 reviews](#user-reviews)

Positive

875

Neutral

28

Negative

48

[## ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [500 reviews](#user-reviews)

Positive

475

Neutral

17

Negative

8

## Summary

* * *

Key features rated by users

Features selected based on 4,159 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

Feature ratings

Shipping Labels

4.5

Parcel Shipping

4.3

Label Printing

4.4

Shipment Price Calculation

4.3

Package Tracking

4.2

79%Fit

Missing features

Feature ratings

Shipping Labels

4.6

Parcel Shipping

NA

Label Printing

4.4

Shipment Price Calculation

4.7

Package Tracking

4.6

User satisfaction

User satisfaction

4.6

User reviews[951](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

4.6

User reviews[500](https://www.capterra.com/p/198849/ShipTime/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

Best for

ShipTime's full-service shipping solution provides easy to use tools allowing small to medium-sized businesses to ship & track their shipments. We find you the courier offering the best price.

## User reviews

Pros & cons

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages,..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

LM

Lenecca M.

Owner

> "Ship Station is a convenient and cheaper way to ship your products to your customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

LM

Lenecca M.

Owner

> "Sometimes I may have trouble logging into my account."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

VR

Verified Reviewer

CEO

> "I like that it’s a trusted name and that they offer competitive shopping rates."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350003)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MA

Mohsin A.

CEO

> "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

RC

Ryan C.

President

> "Decent user interface"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

KL

Kathy L.

CEO

> "I couldn't say and live chat was not helpful at all. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

JH

Jonathan H.

Production

> "It's an all in one setup I can price a shipment, print a label and get it out the door all with one easy to use service."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4855970)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

SK

Steve K.

CMO

> "We had a card expire and it automatically disconnects from our Shopify store. Once I correct and update my card I did not..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3490241)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

MA

Mohsin A.

CEO

> "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

SB

Shira B.

CEO

> "It wasn't available in Israel, and doesn't work with Israeli shipping companies."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4778503)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

JH

Jeff H.

Owner

> "They recently are demanding more money unless you use their carriers, which ShipperHQ doesn't support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___4817348)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

JT

Jordan T.

COO

> "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

RMF

Rutchie Mae F.

Quality Assurance Analyst

> "With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4565028)

MP

Marc P.

General Manager

> "It ends up being $0 for shipping that gets charged to our customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4739373)

JK

Jawad K.

Owner

> "The very best thing is the price is based on the number of packages being shipped."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6048463)

Matthew B.

President

> "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431)

VR

Verified Reviewer

Owner

> "Filters, tags, notes, automations help streamline our shipping and order processing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3489841)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

SJ

Shaista J.

Manager

> "The ease of getting a shipping quote, having the courier pickup packages directly from the location, and tracking the shipment all on a single platform are all..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3845273)

AB

Amanda B.

Physician

> "They delivered to my door which was nice, but the guys threw my boxes on the floor in front of me. Despite insurance and excellent packing, my $1500 TV and $500 of..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___6465894)

JM

Joel M.

VP

> "Shiptime offers an easy way to view shipping costs for multiple carriers all at once and allows you to ship via the method that you prefer depending on your..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286504)

NS

Nita S.

Admin assist

> "Beware of hidden charges and useless customer service."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___7060324)

CH

Catherine H.

Store Manager

> "I like that I can compare shipping prices from various carriers, select the one I need at a reduced rate often, create the label and set it for a pick-up, never..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264934)

Connie S.

President

> "Another difficulty was reaching the courier, CanPar, again despite Ship Time's efforts."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___6667815)

BM

Bill M.

Admin.

> "It allowed us to keep shipping costs reasonable for ourselves and our customers. When customers ask, we can honestly tell them we search for the most effective..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3274750)

AB

Amanda B.

Physician

> "Please do not go through this service for shipping anything of value."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___6465894)

PM

Paulette M.

Instructor

> "Having options of carriers and knowing which ones were available in my area sure simplified the selection process along with the option to drop off packages or..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264178)

SJ

Shams J.

Product Developer

> "I find when entering customs document information it is not as detailed as other shipping companies, so this always worries me in case the information is not..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3829039)

Josh L.

Purchaser

> "Since being introduced to Shiptime through CFIB we have consolidated all of our shipping through the Shiptime portal which has significantly reduced costs and..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3265307)

HW

Hailey W.

Owner

> "The new Canada Post integration doesn't align with my discounted rates as a CP Small Business Customer; Shiptime rates are higher than what I'd get through CP even..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3287847)

LL

Lyla L.

owner

> "By putting in all my information and finding me several shipping options, then printing the label and scheduling everything for me, i LOVE this software."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286231)

LR

Line R.

General Manager

> "Even if I provide the right information including a bit more for the weight, I often get additional fees «Adjustments» for no reason, without explanation and..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3273435)

BM

Bill M.

Admin.

> "The ability to quickly compare delivery times and costs with different couriers was the main feature we wanted to use."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3274750)

SB

Steve B.

Partner

> "This information is on the manage tab, but it would be nice to receive an alert if a scheduled pickup for a client returning an order to us has not been picked up..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286503)

AJ

Andrew J.

Chief Technology Officer

> "Another very useful feature is the ability to create the international shipping documentation, which saves a lot of work for us."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255538)

JH

John H.

technical support

> "when shipping cross border and selecting previously used products you have click and say do not store. if not it gets added back into the list and then you end up..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255560)

SG

Shaun G.

Owner/Designer

> "The best part of ShipTime, is the ability to see multiple couriers rates and delivery times."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3283268)

DD

Darren D.

Owner

> "The only issue that comes to mind is when scheduling a pickup, I select a time and then after I submit and pay I find out that time is not good and I must..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3259595)

CB

Corin B.

COO & Creative Director

> "I've been able to train my whole team on how to use it to generate shipping quotes and send off our high-value/time-sensitive products to our clients."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3256601)

VS

Victoria S.

Store Manager

> "I would recommend removing NationEx, although they are more cost effective upfront their service is horrendous and after using them for two weeks every package we..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286344)

FJ

Faye J.

Office Manager

> "It allows us to view so many different options for our shipping needs every time we send a package. "

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3355143)

KY

Ketty Y.

accounting

> "I got the invoice notification but when I log in to my account , there is no outstanding invoice , hope they can stop sending duplicated notification."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3406645)

RM

Robyn M.

Co-founder

> "As a charitable service sending donated gifts throughout Ontario and across the country, we like the ease of selecting the most reasonable rate from the list shown..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3256451)

DB

Darren B.

VP

> "Lack of communication in regards to issues with shipments. If a package is damaged and the package is not deliverable, I normally have to find out from my customer..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255100)

JP

Jennifer P.

Case manager

> "Ship Time has easy to use features and was quick to learn."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___6051357)

EH

Emmanuel H.

manager

> "sometime the website is not updated so I need to call to verify"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___4371734)

CC

Cindy C.

Owner

> "As an ecommerce business, we work with warehouses across Canada. While they provide shipping, we often find Shiptime offers us much better pricing."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3289329)

CR

Christina R.

Team Coordinator

> "Currently the only two available options (Credit card at time of purchase or ST automatically billing your CC once per week) are not our ideal choices."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255962)

SK

Sadie K.

Promo Consultant

> "I love this as it offers many different shipping methods and is great for prices."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3634108)

CS

Crystal S.

shipping manager

> "I wish the total price including tax and any extra fees for shipments would be displayed without having to go to to the i as it is not fair to compare the..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255216)

AJ

Alex J.

Warehouse Admin

> "It is my go-to program for all my shipping needs with great features from address book to repeat shipment."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286268)

AV

Anna V.

Promo Consultant & previous CSR

> "I don't like the fact that when you click the shipping link it doesn't take you directly to the shippers tracking (where there is more info)"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3347998)

TL

Trevor L.

Project Leader

> "Shiptime lets us quickly find the best price, save addresses for future shipment and track packages easily"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286234)

SS

Shawn S.

Controller

> "Only issue is when the carriers cannot deliver because of a error in address; they do not seem to contact us, and we never know until we go searching. "

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255115)

JC

Jen C.

PARTS

> "Not only do we save time checking rates with individual carriers as ShipTime gives us all the rates with one click."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255217)

BR

Brett R.

Owner

> "I don't like how if we revise an order by adding a product - the order is duplicated in ship time."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3261290)

CD

Cathy D.

Import/Export Manager

> "Beating able to quickly reach a human that happily helps when I’ve run into problems keeps ShipTime at the top of my shipping platforms."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3266690)

BW

Botros W.

controller

> "it didn't give me the option to go freight item sometimes i need to ship a big / large items but it didn't give me this option"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255223)

ID

Isaak D.

Owner

> "I love the fact that I can input my specifications and I receive multiple prices. And it is quick to be able to get a package scheduled for shipment"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3273818)

JB

Julie B.

Owner

> "Recently, last 2-3 shipments have left me redoing each shipment because the packing label was not produced after purchase. "

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3287630)

AJ

Andrew J.

Chief Technology Officer

> "Having a product that can offer us good shipping prices on multiple carriers is the primary reason we use ShipTime. "

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255538)

LE

Lindsay E.

Owner

> "It wasnt a bad experience as far as the software or the company is concerned I was just frustrated when the shipping company itself sent a message saying that they..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264350)

BR

Brett R.

Owner

> "We love the integration and that all tracking is imported to the selected order number once it's shipped."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3261290)

SN

Shawn N.

Warehouse Manager

> "I wish it integrated with ship station to quote on shipments that I don't have good rates with from my own carriers."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264675)

VR

Verified Reviewer

Realtor

> "Prices are better, can compare carriers and services, print everything you need in one spot."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286225)

KP

Karen P.

Owner

> "I am unaware of an option to have notifications sent to my email for parcel tracking and delivery."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255212)

NF

Nancy F.

Office Manager

> "I really appreciate the ability to see multiple shipping options all in one place to better compare rates. "

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3274844)

JL

Jeanette L.

Sales Coordinator

> "We have decided to not select Canpar as the carrier on a package when ever possible as we feel their delivery service is substandard."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3267172)

AA

Ashton A.

Manager

> "The tracking process is excellent and I like that we are able to brand the tracking with our logo."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264613)

TA

Tracy A.

Admin Assistant

> "We had a package go missing and Shiptime fought us on our claim as I did not put a value to the parts when we shipped it"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255271)

SG

Shaun G.

Owner/Designer

> "Contacts couriers for me to make sure my packages are going to make their destinations on time, and he's always quick to respond."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3283268)

SL

Sabrina L.

Business Owner

> "Prices have increased, it’s not what it use to be in terms of making sure you have the best price and with other softwares out there doing the same thing you need..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3273119)

RS

Randy S.

Bookkeeper

> "Easy to use website that lets you enter the shipping details once and compare multiple shipping couriers rates and time lines in minutes."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264367)

BT

Brian T.

President

> "However the competitors website is highly inferior to Shiptime’s. If Shiptime could bring their cost inline with their competitor I would always use Shiptime."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3256454)

DB

Daren B.

Warehouse Manager

> "It gives me the flexibility to choose between carriers and pricing to satisfy our customers."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255128)

PB

Paul B.

General Manager

> "The interface for locating the outbound shipping address is a little cumbersome."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3287730)

HM

Hayley M.

PARTS MANAGER

> "The ability to get the best price for shipping keeping costs down for both customer and supplier"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286279)

KK

Karissa K.

Office Manager

> "Sometime the shippers miss a package or don't get the pickup done for a few days, but that isn't a software issue."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264033)

EP

Elena P.

Manager of Planning, Purchasing & Logistics Department

> "It quickly shows the best options available and it's super fast to create a quote and shipment."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3287649)

FB

Francis B.

CEO

> "The automatic fields are sometimes a pain as they require very specific data which is not always consistent"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286216)

RS

Randy S.

Bookkeeper

> "For us overnight shipping is important and ship time offers this to us cheaper than a 4 day delivery with another company."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264367)

MEC

Marc Etienne C.

Manager

> "Our tracking history is frequently not updated to real status of the delivery"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255194)

MD

Melissa D.

Operations Manager

> "I also find having unique login information for those on our team who process shipments. "

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255170)

DO

Drew O.

owner

> "Loomis offers great rates, but the software is not compatible with picks ups and they are often missed."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255168)

NR

Nalini R.

Owner

> "I like that in a few steps I can click and have someone come to my door and pick up my packages for delivery."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3256858)

RM

Russ M.

Owner

> "the software seems to get the rates wrong in quite a few instances -- canpar and Loomis are bad for over charges from the original quote"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3265103)

EH

Emmanuel H.

manager

> "very useful to find the cheapest way to send something"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___4371734)

TC

Tammy C.

Buyer and E-commerce manager

> "I’ve stopped using this because compared to other services the prices are way too high and that’s with discounts for being a CGTA or CFIB member."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3256663)

GT

George T.

owner

> "very happy, shortage of carriers for larger shipments which forces us to use out old company still for large heavy shipments."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3256362)

SB

Steven B.

Shipper

> "Unable to import our own mailing list for large orders on our own."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3264164)

GT

George T.

owner

> "took a little while to get it broken down into categories for ease of entering to accounting and expense breakdowns but works well"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3256362)

RS

Randy S.

President

> "I can't tee up the shipping details to hand over to my customer and have them pay the shipping charge."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3265371)

KC

Kristina C.

Logistics manager

> "We could get better rates in season direct with carriers but during our off season we get better rates so it averages out"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3286421)

DD

Darren D.

Owner

> "The exception would be perhaps a lack of ownership on the part of shiptime when there is a problem with an order."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3259595)

AB

Adrienne B.

owner

> "I love the admin team, i recently had to put a claim in for insurance and the peace of mind I had through the whole process was great, and every time I reach out..."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255232)

TF

Tim F.

Vice President

> "Ltl freight is way too costly yet and membership fees through Canadian independent businesses is costly"

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3273398)

SA

Samantha A.

Owner

> "This service is a great value, I like that the labels print correctly of my label maker without having to resize."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3255283)

PV

Paul V.

Operations Manager

> "We have been frustrated when couriers go to pick up something and do not have any paperwork and/or do not even know what they are picking up."

[See full review](https://www.capterra.com/p/198849/ShipTime/#Capterra___3290754)

[View Reviews](https://www.capterra.com/p/198849/ShipTime/reviews/)

## User interface

4.57 (951)

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

4.59 (500)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ShipStation

Top features

32/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

ShipTime

22/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Claims Management
-   Container Shipping
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Invoice Management
-   Label Printing
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Tracking
-   Package Tracking
-   Parcel Shipping
-   Process/Workflow Automation
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipment Price Calculation
-   Shipment Tracking
-   Shipping Labels
-   Shipping Management
-   Shipping Services Integration
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   Transportation Management
-   Warehouse Management

[See all features](https://www.capterra.com/p/198849/ShipTime/#features)

### Recognition

No recognitions have been awarded to ShipStation

No recognitions have been awarded to ShipTime

### Deployment & support

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShipTime

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

ShipTime

-   By ShipTime
-   Located in United States
-   Founded in 1999

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Contact vendor for pricing

Price

$0/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/198849-251583/ShipTime-vs-PitneyShip)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

[PitneyShip](https://www.capterra.com/p/251583/PitneyShip/)[4.59 (133)](https://www.capterra.com/p/251583/PitneyShip/reviews/)

$14.99/month

Price

$0/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155621-251583/ShipStation-vs-PitneyShip)

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.59 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

vs

[ShippyPro](https://www.capterra.com/p/164065/ShippyPro/)[4.66 (150)](https://www.capterra.com/p/164065/ShippyPro/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164065-198849/ShippyPro-vs-ShipTime)