---
title: "Compare ShipStation vs PayPal 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ShipStation and PayPal based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/155621-207944/ShipStation-vs-PayPal"
page_type: "comparison"
language: "en"
---

# ShipStation vs PayPal Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShipStationPayPal2/4 selected

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [961 reviews](#user-reviews)

Positive

884

Neutral

27

Negative

50

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,663 reviews](#user-reviews)

Positive

25,055

Neutral

1,076

Negative

532

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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of reviewers  
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## Summary

* * *

Key features rated by users

Features selected based on 3,233 reviews from shipping software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Parcel Shipping

4.3

Label Printing

4.4

Package Tracking

4.2

Quotes/Estimates

4.5

Delivery Tracking

4.3

\--%Fit

Missing features

Feature ratings

Parcel Shipping

NA

Label Printing

NA

Package Tracking

NA

Quotes/Estimates

NA

Delivery Tracking

NA

User satisfaction

User satisfaction

4.6

User reviews[961](https://www.capterra.com/p/155621/ShipStation/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.3

User satisfaction

4.6

User reviews[26,663](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$14.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs.

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

VR

Verified Reviewer

IT Administrator

> "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595)

David M.

Director of Ecommerce

> "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

VR

Verified Reviewer

Founder

> "I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7154216)

Alex D.

Co-Owner

> "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204)

David M.

Director of Ecommerce

> "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

TZ

Trevor Z.

General Manager

> "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MH

Maria H.

Owner

> "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

NS

Nicole S.

Owner

> "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

CL

Chris L.

Owner

> "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

DV

Desiree V.

Owner and manager

> "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

HG

Hillel G.

Director of Implementation

> "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

JC

Jazmin C.

Customer Engagement Specialist

> "I did not like how they started to have a minimum shipment quote for certain pricing."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419)

SO

Shane O.

operations

> "We thought this product would help us and be easy to integrate with our current system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7164863)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RA

Rachel A.

Director

> "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

EH

Eddy H.

IT Support Engineer

> "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979)

MA

Mike A.

Owner

> "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362)

RC

Ryan C.

President

> "The big issue is the MASSIVE price increase they are forcing on their smaller customers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

TZ

Trevor Z.

General Manager

> "I would have to pay an extra $480 per year just to have a packing slip that is scannable!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449)

MD

Mitch D.

Lead Co-ordinator

> "I liked the ability to track progress across multiple time frames easily"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

AR

Anthony R.

Web Developer

> "That reliability has made day‑to‑day fulfillment much more efficient."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

KL

Kathy L.

CEO

> "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

MH

Maria H.

Owner

> "ShipStation makes it simple to manage shipping for your online store."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

CL

Chris L.

Owner

> "Annoying as all hell, would be faster to just go to the individual apps and order the shipments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612)

BM

Brandy M.

Ceo

> "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197)

LK

Lydia K.

Shipping and QC Supervisor

> "The cost recently increased by a lot but there was no additional benefits to the price increase."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

CP

Christie P.

Director of Operations

> "Sometimes it takes forever for a label to process."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813)

MK

MATTHEW K.

Partner

> "It got me excellent rates and it let me ship from every marketplace."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090)

LH

Lucas H.

owner

> "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443)

MH

Maria H.

Owner

> "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

AR

Amelia R.

Wholesale Director

> "ShipStation allows us to process orders in batches, saving time and improving efficiency."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

EP

Emily P.

Solutions Analyst

> "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639)

LB

Lucas B.

Owner

> "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

RW

Robin W.

Shipping Manager

> "The additional insurance cost to a FedEx label does not properly translate over to our operating system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981)

JL

Jade L.

Customer Relations

> "Printing is straight forward and platform sorts into couriers nicely"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

JT

Jordan T.

COO

> "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448)

CZ

Christie Z.

GM

> "As soon as I can find a better shipping option, I will switch."

[See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239)

RD

Robert D.

Owner

> "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534)

MP

Marco P.

Owner

> "This product saved us money and gave us a great way to manage and integrate all our shipping and orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293)

RC

Ryan C.

President

> "Think hard before you spend countless time and money getting set up with them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

LM

Laz M.

Fulfillment Operations Manager

> "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

JL

Jade L.

Customer Relations

> "Platform is easy to use and amendments can be made easily to orders."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431)

AJ

Abby J.

Admin

> "I had trouble changing my account settings"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

MH

Margaret H.

IT Administrator

> "Instead, I have to click on each shipment individually to view delivery information."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

KN

Kyle N.

Operator

> "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

RA

Rachel A.

Director

> "I cannot think of a feature I didn't like about Shipstation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975)

VR

Verified Reviewer

Chief Marketing Officer

> "Totally necessary for our small business to ship our cosmetic products with ShipStation."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

DV

Desiree V.

Owner and manager

> "I recommend to anyone selling on amazon or eBay."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930)

BS

Brie S.

Logistics Manager

> "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675)

LM

Laz M.

Fulfillment Operations Manager

> "It has grown to be able to assist us in shipping thousands of shipments per day."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471)

VR

Verified Reviewer

Systems Administrator

> "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

KG

Krista G.

Shipping Specialist

> "Easy to use and navigate making for a quick shipping process"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762)

AL

Alice L.

Operations coordinator

> "Cannot split orders automatically."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367)

AR

Amelia R.

Wholesale Director

> "ShipStation integrates seamlessly with our e-commerce platform."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524)

KC

Kristen C.

Account Representative Manager

> "We often have trouble with scales not working properly. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156)

MT

Mckenna T.

Owner

> "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752)

DK

Daryl K.

Owner

> "Some of the functionality is just kind of weird compared to other tools we've used."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6169860)

AS

Alexis S.

CSR

> "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778)

LM

Lenecca M.

Owner

> "Sometimes I may have trouble logging into my account."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810)

MH

Margaret H.

IT Administrator

> "I love that ShipStation is fully integrated with PayPal, no extra steps required."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519)

RS

Richard S.

Shipping Manager

> "It's been working, but so many features are not implemented well. "

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6229658)

RMF

Rutchie Mae F.

Quality Assurance Analyst

> "With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4565028)

KN

Kyle N.

Operator

> "I would have to frequently disconnect and reconnect the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346)

JK

Jawad K.

Owner

> "The very best thing is the price is based on the number of packages being shipped."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6048463)

AE

Alexandra E.

Copywriter

> "Selecting the correct option for shipping is not as clear as with other systems and this can cause additional postage..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3853671)

GA

George A.

Self-Employed

> "I enjoy the order management system with ShipStation because it enables me to keep my business shipping organized."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4147040)

SC

Samantha C.

Owner

> "The price keeps going up but the service gets worse."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6085150)

Parker W.

Teacher

> "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931)

Joe R.

IT Director

> "It can sometimes be a little clunky when printing quick labels."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467)

VR

Verified Reviewer

Head of Core experiences

> "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

Jamie R.

Managing Director

> "The user interface, the dashboard and ease of the settings."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6013570)

MT

Michael T.

Teaching Assistant

> "I also find the UI harder to navigate than some other shipping managers."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4577893)

JM

Jane M.

Customer Service Representative

> "Apart from the easier navigation of the tool itself, i am also a fan of the labelling of the items in a more comprehensive..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4570684)

AH

Ashley H.

Personal Trainer

> "Sometimes orders do not load and you have to keep refreshing, user interface is not aesthetic, it has small text and small..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3102565)

DB

Dean B.

Marketing manager

> "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283)

VR

Verified Reviewer

Founder

> "I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7154216)

AR

Anthony R.

Web Developer

> "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920)

DW

Diana W.

Creative Director

> "The assigned sales rep is useless and the help refers you only to videos or article to read and provide little or not help."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4417586)

SO

Shane O.

operations

> "We thought this product would help us and be easy to integrate with our current system."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7164863)

VR

Verified Reviewer

Systems Administrator

> "Integrations are broken and the team doesn't work on them."

[See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924)

RM

Ryan M.

Operations Manager

> "It integrates with almost all of our shopping carts very easily."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204)

CH

Chris H.

Software Engineer

> "Integration with a new tool, especially when it needs to "play nice" with a third tool, is always a tedious and sometimes..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3672267)

David M.

Director of Ecommerce

> "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028)

LB

Lucas B.

Owner

> "I used it with PayPal and honestly miss the interface."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

LB

Lucas B.

Owner

> "Everything seemed secure and easy!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302)

KL

Kathy L.

CEO

> "Is it just something I don't understand because the explanations on the page weren't clear?"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

RC

Ryan C.

President

> "Decent user interface"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

CS

Catrina S.

Attorney

> "It's not the most user friendly or self explanatory."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4389628)

ZL

Zach L.

Warehouse Manager

> "ShipStation is fast and easy to learn and set up."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321)

CS

Catrina S.

Attorney

> "It is hard to get used to when you first use the software."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4389628)

VR

Verified Reviewer

Warehouse Leader

> "What i like most is the Tracking, Email Notifications, and Customer support."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677)

RC

Ryan C.

President

> "For them not to accommodate their existing customers is awful and just shows how little they care about us."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627)

CW

Camron W.

Owen

> "Easy to set up, great customer service and support!"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6016415)

AJ

Abby J.

Admin

> "They offer great prices but customer service is hard to get a hold of"

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036)

VR

Verified Reviewer

Chief Marketing Officer

> "Customer service was always quite helpful and easy to access."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966)

KP

Kristin P.

Admin

> "There are occasional errors on the website that can last a while and the customer service take a while to get through."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479)

AH

Andy H.

Director

> "Customer service was helpful and did their best to help with every issue we had."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4121645)

KL

Kathy L.

CEO

> "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they..."

[See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537)

[View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

CD

Cody D.

Performance Head

> "Paypal easily adds my bank account and make secure payment using the email and the otp , even after i do my payment i got the invoice receipt over the email which is so useful for me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181696)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

NW

Nathaniel W.

Chef and Bartender

> "PayPal used to provide a lot of efficient money moves as far as quicker payments and efficient execution through apps that allow you to buy things such as plane tickets, hotels concerts,..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199294)

Bruno M.

Sales Executive

> "Another disadvantage of PayPal is that it might limit the account in case of high sales volume, large transactions, or several failed attempts in a short period of time."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

VR

Verified Reviewer

Administrative

> "I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Deepak G.

Administrative executive

> "My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

Bruno M.

Sales Executive

> "What is more, PayPal has such advantages as High Security since all the financial data of the user is encrypted, availability in more than 200 international markets and numerous..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

VR

Verified Reviewer

Software Engineer

> "It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

VR

Verified Reviewer

Software Engineer

> "I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

VR

Verified Reviewer

Administrative

> "The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Kabeer Q.

public relations

> "The Fee Tax: Watching $10 to $50 vanish from every major invoice feels painful, especially when competitors offer cheaper bank-to-bank transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

NS

Naveed S.

computer typist

> "Sometimes payments get held or delayed unexpectedly for security reviews, which can slow down cash flow when dealing with tight deadlines."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189422)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

Wills S.

Brand Designer

> "PayPal made international commerce feel local. If you've ever tried to buy something from an independent creator halfway across the world, standard banking can be a nightmare of wire fees..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182039)

DR

Dave R.

Manager

> "The platform has consistently provided a secure and convenient way to manage payments, with quick transaction processing and dependable buyer protection."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

DW

Dylan W.

Operations Manager

> "Creating invoices are an absolute breeze because it automatically generates the entire form based on just the payment information you used and submitted."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184946)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Deepak G.

Administrative executive

> "they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

Tanya D.

President

> "There were sometimes some glitches when trying to use it since one account was logged it, would not allow that to log out and change to make a payment."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183841)

NN

Nyasia N.

Assistant Residence Manager

> "PayPal also provides strong security features that help protect personal and financial information, making users feel safe when sending or receiving money."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7191333)

DR

Dave R.

Manager

> "Transaction fees can be higher than some alternative payment platforms, particularly for business transactions or receiving certain types of payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

Sibahle N.

Customer service advisor

> "I love that I can use paypal to receive money from international banks with ease, I can then send that money to my local within minutes"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199011)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Shivajatkumar G.

Assistant IT OFFICER

> "I also appreciate its global reach, user-friendly platform, fast transactions, and commitment to protecting both customers and businesses from fraud.""

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7187922)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VR

Verified Reviewer

Software Engineer

> "PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

VR

Verified Reviewer

Software Engineer

> "The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Systems Administrator

> "Some buyers struggled with paying the ‘extra’ goods and services fee for their ‘insurance’ that they had PayPal’s protection if something went awry but it was only a few."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189235)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

RS

Radha S.

Legal Assistant

> "Additionally, the interface can feel cluttered, and navigating to specific settings or resolving problems isn’t always intuitive."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

MK

Michael K.

President

> "Some features and account options can also be difficult to navigate at first."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7207987)

VINAY P.

Engineer

> "Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177541)

NAGESH B.

Sr Transaction Processing Officer

> "For most, this makes PayPal the "default" for any site they don't 100% trust."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

DD

Denise D.

Web Consultant

> "The ease of use and the ability to integrate PayPal buttons directly on my website are perhaps the best qualities of this product."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

LR

Lola R.

Creative Founder

> "Often, the download time on my MacBook Air is really slow, and even refreshing the URL is to no avail."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6657801)

SL

Sai L.

Assistantship

> "The platform is incredibly reliable, and the checkout process is seamless across most websites."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7170052)

SB

Sydney B.

Paralegal

> "The only thing I dislike is when I try and generate a label the website freezes on me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6689832)

Konstantin P.

seo

> "It also allows to use integrated mendy other CRM systems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144577)

GI

Gabriel I.

Founder

> "Also, Paypal business doesn't have many options to integrate easily."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6761274)

DM

Darnell M.

Mentor

> "What I loved most about the PayPal app is the ease of use along with its detailed instructions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161692)

VR

Verified Reviewer

Director of Public Relations

> "I wish more people used PayPal, as it sometimes feels like it’s becoming less popular with younger users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078455)

YF

Yvon F.

Sales Development Representative

> "What I like most about Paypal is that is very easy to access with and its less hassle too."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7158523)

FL

Faith L.

Therapist

> "It can be difficult to navigate sometimes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181864)

MW

Mekailah W.

Owner

> "I mean it is beneficial, rewarding and i can use it for business or personal"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116337)

Dan M.

president

> "sometimes hard to get in to ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184309)

ÁLvaro C.

Deploy Manager

> "It's very easy to use, with a clean interface that isn't cluttered with too much information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182139)

Jaquelyn L.

Tech

> "This company has really gone downhill and extremely unhelpful that will waste lots of your personal time"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116363)

DD

Denise D.

Web Consultant

> "I have been using PayPal since I started my online business and anytime there may be a customer service issue, they easily resolve it."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VB

Violet B.

Artist Representative

> "Other than not having the ability to speak directly with a human customer service rep now I still enjoy the program a lot."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7137391)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Anya C.

Stay at home mom

> "The customer service is great at helping when you have a problem and there is no minimum to how much you have in your account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078426)

AE

Andrea E.

Illustrator and Designer

> "It was also hard to get in touch with a customer support agent that wasn't AI, which made communication a lot harder than it needed to be."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144646)

Cristin H.

Office manager

> "It's a solid essential service with some clear areas that need improvement"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179372)

MK

MO K.

MD

> "The transaction fees are a bit high, and the customer support can be slow to respond."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

4.57 (961)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,663)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ShipStation

Top features

21/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Assign suppliers
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Automated inventory orders
-   Bar codes
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Carrier Invoice Auditing
-   Claims Management
-   Container Shipping
-   Cost Recovery
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Exceptions Management
-   Flat rate services
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Inventory reports
-   Invoice Management
-   Label Printing
-   Low stock alerts
-   Manage orders
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Status
-   Order Tracking
-   Package Analytics
-   Package Tracking
-   Parcel Shipping
-   Predictive Analytics
-   Purchase Order Management
-   Quick rate comparison
-   Quotes/Estimates
-   Real-Time Updates

[See all features](https://www.capterra.com/p/155621/ShipStation/#features)

PayPal

12/50

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Air Shipping
-   Alerts/Notifications
-   API
-   Assign suppliers
-   Auditing & Claim Filing Services
-   Audit Management
-   Automated Claim Filing
-   Automated inventory orders
-   Bar codes
-   Barcode/Ticket Scanning
-   Bills of Lading
-   Carrier Invoice Auditing
-   Claims Management
-   Container Shipping
-   Cost Recovery
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Delivery Tracking
-   Discount Management
-   eCommerce Management
-   EDI
-   Exceptions Management
-   Flat rate services
-   Freight Shipping
-   Generative AI
-   Ground Shipping
-   Import/Export Management
-   Inventory Management
-   Inventory reports
-   Invoice Management
-   Label Printing
-   Low stock alerts
-   Manage orders
-   Multi-Location
-   Ocean Shipping
-   Order Management
-   Order Status
-   Order Tracking
-   Package Analytics
-   Package Tracking
-   Parcel Shipping
-   Predictive Analytics
-   Purchase Order Management
-   Quick rate comparison
-   Quotes/Estimates
-   Real-Time Updates

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

No recognitions have been awarded to ShipStation

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

ShipStation

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShipStation

-   By Shipstation
-   Located in United States
-   Founded in

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

## Popular Comparisons

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

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[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$14.99/month

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Contact vendor for pricing

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[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

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$0.29

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$0/month

4.6

Features

4.5

4.6

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4.7

[View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$14.99/month

Price

$0

4.5

Features

4.7

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$0.29

Price

$38/month

4.6

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$14.99/month

Price

$149/month

4.5

Features

4.5

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/136895-155621/Freightview-vs-ShipStation)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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4.5

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/90069-155621/Stamps-com-vs-ShipStation)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

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[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/)

vs

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$14.99/month

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$0/month

4.5

Features

4.6

4.5

Ease of Use

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[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

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4.6

Features

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4.6

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