# Compare ShipStation vs PayPal 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ShipStation and PayPal based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/155621-207944/ShipStation-vs-PayPal --- # ShipStation vs PayPal Features and Cost Comparison Last updated March 19th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShipStationPayPal2/4 selected [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) [## ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $14.99/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [959 reviews](#user-reviews) Positive 881 Neutral 28 Negative 50 [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,504 reviews](#user-reviews) Positive 24,908 Neutral 1,069 Negative 527 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,266 reviews from shipping software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Shipping Labels 4.5 Parcel Shipping 4.3 Label Printing 4.4 Shipment Price Calculation 4.3 Package Tracking 4.2 \--%Fit Missing features Not enough reviews Feature ratings Shipping Labels \-- Parcel Shipping NA Label Printing NA Shipment Price Calculation NA Package Tracking NA User satisfaction User satisfaction 4.6 User reviews[959](https://www.capterra.com/p/155621/ShipStation/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.6 User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $14.99Flat Rate, Per Month - Free version - Free trial Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Best for Best for Manage, fulfill, and ship smarter with ShipStation, the intelligent platform for all your shipping and logistics needs. Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## User reviews Pros & cons VR Verified Reviewer IT Administrator > "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7124595) David M. Director of Ecommerce > "Poor customer service (we reported the bug to them 9 months ago with no resolution despite it being a major issue that is corrupting..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) Parker W. Teacher > "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get comfortable..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7141931) TZ Trevor Z. General Manager > "My branded tracking page is non-existent, and my shipping services were no longer displayed on my website checkout pages." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449) Alex D. Co-Owner > "Transitioning from a small startup to a high-volume e-commerce brand requires a platform that evolves alongside your needs, and..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7133204) VR Verified Reviewer Founder > "I used ShipStation for my ecommerce business and eventually moved away from it because the problems started costing too much time." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7154216) DB Dean B. Marketing manager > "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily create a custom..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7123283) David M. Director of Ecommerce > "ShipStation used to be a fantastic platform, but the changes they've made recently to cut costs by downsizing and offshoring their..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) MH Maria H. Owner > "It connects to many e-commerce platforms like eBay, Shopify, and Amazon, letting you print shipping labels, track packages, and manage..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) Joe R. IT Director > "It can sometimes be a little clunky when printing quick labels." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7075467) VR Verified Reviewer Warehouse Leader > "What i like most is the Tracking, Email Notifications, and Customer support." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7096677) Hillel G. Director of Implementation > "Some features are a little confusing. Since there are alot of different moving parts it can be challenging for what i need to do." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7008174) AR Anthony R. Web Developer > "It's seamless integration with ecommerce platforms, one in particular I use frequently is WooCommerce." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920) NS Nicole S. Owner > "I used ShipStation for a couple years until they added postage fees to my account that were not for my shipments and wouldn't help me..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6504552) DV Desiree V. Owner and manager > "Shipstation helped my team and I to be organized and not only on time but ahead of time when it came to shipping products to our..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930) CL Chris L. Owner > "It's harder to login to my shipstation account than it is my bank, me credit cards, my 401k and more combined." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612) VR Verified Reviewer Head of Core experiences > "It's easy and intuitive to use, with great support and tools for everyday workflows, with good value for money." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7105606) TZ Trevor Z. General Manager > "I would have to pay an extra $480 per year just to have a packing slip that is scannable!" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6862449) David M. Director of Ecommerce > "It is fairly easy to use for both regular users using the UI, and advanced users utilizing the API." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7138028) JT Jordan T. COO > "Their software is not updated in a timely manner, so when Shopify makes an update , ShipStation no longer works and you are sitting..." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448) SO Shane O. operations > "We thought this product would help us and be easy to integrate with our current system." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7164863) KP Kristin P. Admin > "There are occasional errors on the website that can last a while and the customer service take a while to get through." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6475479) RA Rachel A. Director > "It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975) JC Jazmin C. Customer Engagement Specialist > "I did not like how they started to have a minimum shipment quote for certain pricing." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6712419) LM Laz M. Fulfillment Operations Manager > "Shipstation offers everything one needs to operate a compact, medium or large fulfillment business." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471) LB Lucas B. Owner > "I used it with PayPal and honestly miss the interface." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) MA Mike A. Owner > "Great value keep track of inventory with ease defiantly a go to for anyone in the business sector.." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7009362) EH Eddy H. IT Support Engineer > "Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on this).now..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5051979) RM Ryan M. Operations Manager > "It integrates with almost all of our shopping carts very easily." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7029204) RC Ryan C. President > "The big issue is the MASSIVE price increase they are forcing on their smaller customers." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) MD Mitch D. Lead Co-ordinator > "I liked the ability to track progress across multiple time frames easily" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6749605) RC Ryan C. President > "For them not to accommodate their existing customers is awful and just shows how little they care about us." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) AR Anthony R. Web Developer > "That reliability has made day‑to‑day fulfillment much more efficient." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7064920) KL Kathy L. CEO > "Even though his vocabulary was large, it's pretty clear, because of his lack of comprehension, that English was not his first language...." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537) MH Maria H. Owner > "ShipStation makes it simple to manage shipping for your online store." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) CL Chris L. Owner > "Annoying as all hell, would be faster to just go to the individual apps and order the shipments." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6821612) BM Brandy M. Ceo > "it had lots of great features easy made labels, tracking, inventory management , choice of couriers, prices were good when quoted to u,..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6045197) LK Lydia K. Shipping and QC Supervisor > "The cost recently increased by a lot but there was no additional benefits to the price increase." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6590052) LM Laz M. Fulfillment Operations Manager > "It has grown to be able to assist us in shipping thousands of shipments per day." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6433471) AL Alice L. Operations coordinator > "Cannot split orders automatically." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6394367) MK MATTHEW K. Partner > "It got me excellent rates and it let me ship from every marketplace." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6764090) CP Christie P. Director of Operations > "Sometimes it takes forever for a label to process." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6765813) MH Maria H. Owner > "Overall, ShipStation is a solid choice for businesses looking for an easy way to manage their shipping." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6647837) LH Lucas H. owner > "You can't open a claim on UPS because you used shipstation and shipstation won't open claims on your behalf." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6363443) AR Amelia R. Wholesale Director > "ShipStation allows us to process orders in batches, saving time and improving efficiency." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524) AJ Abby J. Admin > "They offer great prices but customer service is hard to get a hold of" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036) LB Lucas B. Owner > "I never had any issues. When I made a mistake in ordering, it was easy to make adjustments." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) EP Emily P. Solutions Analyst > "Splitting shipment can be difficult to manage and often fail to fulfil correctly in our connected ERP system." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5048639) JL Jade L. Customer Relations > "Printing is straight forward and platform sorts into couriers nicely" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431) RW Robin W. Shipping Manager > "The additional insurance cost to a FedEx label does not properly translate over to our operating system." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___6051981) CZ Christie Z. GM > "As soon as I can find a better shipping option, I will switch." [See full review](https://www.capterra.com/p/155621/ShipStation/#SoftwareAdvice___6811239) RD Robert D. Owner > "Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5090534) MP Marco P. Owner > "This product saved us money and gave us a great way to manage and integrate all our shipping and orders." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6083293) RC Ryan C. President > "Think hard before you spend countless time and money getting set up with them." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6797627) JL Jade L. Customer Relations > "Platform is easy to use and amendments can be made easily to orders." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6723431) AJ Abby J. Admin > "I had trouble changing my account settings" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6564036) MA Mohsin A. CEO > "The product integrates with almost every third-party platform, we have BigCommerce and it works perfectly fine for us. When you upload..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352) MH Margaret H. IT Administrator > "Instead, I have to click on each shipment individually to view delivery information." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519) LB Lucas B. Owner > "Everything seemed secure and easy!" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___7073302) RA Rachel A. Director > "I cannot think of a feature I didn't like about Shipstation." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6595975) ZL Zach L. Warehouse Manager > "ShipStation is fast and easy to learn and set up." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6854321) MA Mohsin A. CEO > "On and off you do get issues with tracking the deliveries and getting the up-to-date real-time tracking but again would not blame..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___3658352) KN Kyle N. Operator > "It integrated well with Shopify, Walmart.com, Etsy, eBay and Amazon." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6350346) KL Kathy L. CEO > "Will it be down a week because support is non-existent? Or can I trust a company to build a quality product when they won't invest in..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6312537) VR Verified Reviewer Chief Marketing Officer > "Totally necessary for our small business to ship our cosmetic products with ShipStation." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5067966) JT Jordan T. COO > "I would stay away from them completely unless they hire new staff and rebuild their software and their customer support team." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___4912448) DV Desiree V. Owner and manager > "I recommend to anyone selling on amazon or eBay." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6660930) Matthew B. President > "I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they completely fail." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___5011431) KG Krista G. Shipping Specialist > "Easy to use and navigate making for a quick shipping process" [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6588762) BS Brie S. Logistics Manager > "There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be too heavy..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4699675) AR Amelia R. Wholesale Director > "ShipStation integrates seamlessly with our e-commerce platform." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6047524) VR Verified Reviewer Systems Administrator > "Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely ignored by..." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3931924) MT Mckenna T. Owner > "ShipStation is extremely easy to use, I like that you can assign weights to products to where you don't have to manually type them in..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6114752) KC Kristen C. Account Representative Manager > "We often have trouble with scales not working properly. " [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6175156) AS Alexis S. CSR > "The business may easily connect with a variety of marketplaces, shopping carts, order management systems, and other systems from a..." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4593778) DK Daryl K. Owner > "Some of the functionality is just kind of weird compared to other tools we've used." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6169860) MH Margaret H. IT Administrator > "I love that ShipStation is fully integrated with PayPal, no extra steps required." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6012519) VR Verified Reviewer Managing Director > "We even called their corporate number and did not get a human just a message to call back during business hours which was when we are..." [See full review](https://www.capterra.com/p/155621/ShipStation/#GetApp___3801757) RMF Rutchie Mae F. Quality Assurance Analyst > "With ShipStation, it helps the company to coordinate with multiple carriers and order sources in one place." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___4565028) LM Lenecca M. Owner > "Sometimes I may have trouble logging into my account." [See full review](https://www.capterra.com/p/155621/ShipStation/#Capterra___6265810) [View Reviews](https://www.capterra.com/p/155621/ShipStation/reviews/) Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) AP Ashley P. Founder, Princial Consultant > "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) BZ Briana Z. Art Instructor > "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) Michelle C. CEO > "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) SP Susan P. CEO-Owner > "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) PP Piyusha P. Customer service > "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) AE Amrin E. Marketing Director > "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766) NM Nicole M. Breeder > "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) Mai M. Managing Director > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) SP Susan P. CEO-Owner > "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) EA Estrella A. Software Engineer > "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) AA Abdalmeged A. It engineer > "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507) Valery C. Digital Philanthropy Officer > "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) VR Verified Reviewer Teacher > "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) ET Elena T. CMO ecommerce > "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) VR Verified Reviewer Founder > "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Alex M. CEO > "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) SM Steve M. Instructor > "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) JP John P. Transport Broker > "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) VR Verified Reviewer Sales Lead > "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) VR Verified Reviewer Accessories Designer > "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## User interface 4.57 (959) [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,504) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ShipStation Top features 32/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management - Workflow Automation [See all features](https://www.capterra.com/p/155621/ShipStation/#features) PayPal 18/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management - Workflow Automation [See all features](https://www.capterra.com/p/207944/PayPal/#features) ### Recognition No recognitions have been awarded to ShipStation PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ShipStation Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ShipStation - By Shipstation - Located in United States - Founded in PayPal - By PayPal - Located in United States - Founded in 1998 ## Popular Comparisons [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) $14.99/month Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/155621-172133/ShipStation-vs-Pirate-Ship) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.36 (284)](https://www.capterra.com/p/170399/Easyship/reviews/) $14.99/month Price Contact vendor for pricing 4.4 Features 4.1 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/155621-170399/ShipStation-vs-Easyship) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0.29 Price $0/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) $14.99/month Price $0 4.4 Features 4.7 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $0.29 Price $38/month 4.6 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) $14.99/month Price $149/month 4.4 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136895-155621/Freightview-vs-ShipStation) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (920)](https://www.capterra.com/p/90069/Stamps-com/reviews/) $14.99/month Price $19.99/month 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-155621/Stamps-com-vs-ShipStation) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $0.29 Price $349one time 4.6 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal) [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) vs [ShippyPro](https://www.capterra.com/p/164065/ShippyPro/)[4.67 (155)](https://www.capterra.com/p/164065/ShippyPro/reviews/) $14.99/month Price Contact vendor for pricing 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/155621-164065/ShipStation-vs-ShippyPro) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) $0.29 Price $99/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)