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ShipStation is a web-based shipping software that was designed for multichannel businesses. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.
Not provided by vendor
Very easy to use, integration with third party software is superb and great customer service.
Been using their system for over 3 years, and one day they just disabled my account and I lost all the the shipping cost and order data, they do not respond to customer service requests at all.
This is the best shipping automation software I have found so far I've been late to automate all your orders Integrations they have with almost every platform is amazing.
In my book a scam and useless waste of money Stay away.
Another of our favorite features is the branded tracking page that your customers will see with the tracking code. It looks great and helps give your site a more polished and professional look.
One of the worst experiences ever in 40 years in business.
It gave me the confidence to successfully run my side business and have all the paper trails and reports saved in one location.
Very poor customer support. I have contacted them on Friday and was not even replied to by end of day.
I like that is very user friendly, easy to use and the information displayed is accurate, and the integration with my shopify store works perfectly.
Their lack of professionalism, combined with the inability to easily report dishonest behavior, makes dealing with the service extremely frustrating.
The integration with our e-commerce platform was really easy, it is also user friendly and easy to learn. You can manage all the orders and see the status in real time, The customer service is good.
The couriers are consistently unfriendly and unprofessional. They often make excuses to avoid completing deliveries and reschedule them instead.
My overall experience has been great, they have solved efficiently the delivery logistics for my business. Thanks to Cubbo we are delivering our product in record time.
Some of the troubleshooting errors form orders are still a little manual.
They have a great team of experienced professionals who help us in our day to day and who have made our implementation in the country very agile and simple.
A lot of glitches, I am having a lot of data synching issues, Marking items out of stock is repetitive.
Speaker 1: Hi, my name is Cameron. I'm an independent operator of my own business, and I have used ShipStation for I think about five years now, and I give it five stars. Previous to ShipStation, I was just running through the U.S Post Office app and printing my postage and I would deliver it by hand, and so to be able to just drop it in the post out in the mailbox is a huge time saver and saves a lot of money. So definitely appreciate the automation. I chose ShipStation because they were affordable, I think it was like five to 10 bucks to start. And immediately they had good customer service, so it wasn't difficult to set up. It's twenty-four seven customer service. It's a big deal if you're an entrepreneur. Sometimes you're working through the night. It's great to be able to reach somebody and solve a problem. It only took about, I think 20 minutes, 15, 20 minutes, and the first time I was using, I had an aide and they took me through the whole process. So that was... As far as I remember, it's been a while, but yeah, it was fairly easy. So less than 30 minutes. Definitely recommend it. Saves a ton of time, is affordable. 10 bucks a month, and has probably saved me a lot of money and a lot of time for sure, compared to what I used to do, which was just go by hand and manually drop all these off at the post office. So definitely recommend it.
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ShipStation
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ShipStation
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