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PitneyShip offers subscriptions for small office, medium to large, and enterprises, making it easy for businesses of all sizes to ship smarter.
ShipStation is a web-based shipping software that was designed for multichannel businesses. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.
The ease of use of this platform is remarkable. We love using the presets for our more consistent shipment types.
The date search feature is cumbersome. Lost international shipments means USPS denies all claims for lost/misdirected USPS shipments.
Loved the ease of use, ability to save contacts for quick shipments, line of credit options and prompt shipping notifications.
Billing is also a pain as we have to auto deduct periodically from our bank account and can't pay with a cc.
SendPro's customer service is great. Every time I have an issue they are able to help me resolve it quickly and pleasantly.
The product used to work; Now is failing my company.
Very clean interface, easy to use, easy to educate users. Tracking has high visibility, good capabilities to create presets for frequently shipped items.
Since changing to SendPro, I can no longer print stamps on the roll.
Very easy to use, integration with third party software is superb and great customer service.
Been using their system for over 3 years, and one day they just disabled my account and I lost all the the shipping cost and order data, they do not respond to customer service requests at all.
This is the best shipping automation software I have found so far I've been late to automate all your orders Integrations they have with almost every platform is amazing.
In my book a scam and useless waste of money Stay away.
Another of our favorite features is the branded tracking page that your customers will see with the tracking code. It looks great and helps give your site a more polished and professional look.
One of the worst experiences ever in 40 years in business.
It gave me the confidence to successfully run my side business and have all the paper trails and reports saved in one location.
Very poor customer support. I have contacted them on Friday and was not even replied to by end of day.
Edward W.: Hi. My name is Ed. I work at Chatham University. I've been the copy center and post office manager for 17 years. We have roughly 2,000 students and 400 staff, and I give Pitney a four out of five stars. We use PitneyShip for all of our day-to-day shipping needs at the university level and to the public. We also use PitneyShip to compare rates, and we use it for all of our inbound shipments and everything involving our students. I like that PitneyShip has a integrated user interface so we can use it for everything. Everything connects as far as returns, as far as shipping, as far as me being able to track everything. And also, I love the fact that we can do notifications to everybody on campus. I would love for it to have a more robust interface as far as using outside vendors. It struggles a little bit with that. And I also would like to see it increase its efficiency as far as loading time.
Speaker 1: Hi, my name is Cameron. I'm an independent operator of my own business, and I have used ShipStation for I think about five years now, and I give it five stars. Previous to ShipStation, I was just running through the U.S Post Office app and printing my postage and I would deliver it by hand, and so to be able to just drop it in the post out in the mailbox is a huge time saver and saves a lot of money. So definitely appreciate the automation. I chose ShipStation because they were affordable, I think it was like five to 10 bucks to start. And immediately they had good customer service, so it wasn't difficult to set up. It's twenty-four seven customer service. It's a big deal if you're an entrepreneur. Sometimes you're working through the night. It's great to be able to reach somebody and solve a problem. It only took about, I think 20 minutes, 15, 20 minutes, and the first time I was using, I had an aide and they took me through the whole process. So that was... As far as I remember, it's been a while, but yeah, it was fairly easy. So less than 30 minutes. Definitely recommend it. Saves a ton of time, is affordable. 10 bucks a month, and has probably saved me a lot of money and a lot of time for sure, compared to what I used to do, which was just go by hand and manually drop all these off at the post office. So definitely recommend it.
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