# Compare Freightos vs Flexport 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Freightos and Flexport based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/155657-159808/Freightos-vs-Flexport --- # Freightos vs Flexport Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreightosFlexport2/4 selected [Freightos](https://www.capterra.com/p/155657/Freightos/)[4.3 (54)](https://www.capterra.com/p/155657/Freightos/reviews/) [Flexport](https://www.capterra.com/p/159808/Flexport/)[3.4 (21)](https://www.capterra.com/p/159808/Flexport/reviews/) [## Freightos](https://www.capterra.com/p/155657/Freightos/)[4.3 (54)](https://www.capterra.com/p/155657/Freightos/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment JD SC ZL Based on [54 reviews](#user-reviews) Positive 45 Neutral 0 Negative 9 [## Flexport](https://www.capterra.com/p/159808/Flexport/)[3.4 (21)](https://www.capterra.com/p/159808/Flexport/reviews/) Starting Price Contact vendor Value-for-Money 3 Functionality 3.4 Ease of Use 3.7 Customer Service 3.3 Reviews Sentiment SB Based on [21 reviews](#user-reviews) Positive 13 Neutral 1 Negative 7 ## Not a match? 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Best for Cloud-based freight management platform that provides businesses with tools to manage freight operations, add tags to shipments, create customizable reports, generate invoices and more. ## User reviews Pros & cons JD John D. Office Manager > "Customs is now done by one company so we don't have to do power of attorneys every shipment, and uploading documents..." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4175791) DD Debra D. Owner > "It is easy to use Freightos but then it isn't when they don't back what they sell and don't hold the forwarders..." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___6464573) SC Sara C. Owner > "I like that it made it feel simple to have a shipment picked up from overseas and shipped straight to my door, with..." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4241042) EB Elis B. International Logistics Manager > "I miss receiving a notification once the invoice is ready to make the payment - once the goods are delivered." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4176989) ZL Zac L. Owner > "They get a percent of the shipment, but honestly it's very reasonable and I'd pay it for the convenience any day!" [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___5037963) MB Marcel B. President > "Sometimes selected items like insurance coverage can be accidentally omitted" [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4239857) GL Glenn L. Ceo/President > "Everything I need for a successful importation is in one platform." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___5055773) SC Sara C. Owner > "It was difficult to see the entire customer portal on a mobile device." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4241042) JS James S. owner > "On the first shipment it was a learning curve, but the second shipment went a long nice and smooth," [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4882399) MC Mike C. Manager > "It wasn't fun getting hit with an add'l 7.5% on top of the regular duty." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4176502) RP Richard P. Owner > "Easy to use and compare quotes, easy when you start out to have everything in one place" [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4908831) AW Andrew W. Director > "Does not provide quick updates, the actual carrier is better for tracking." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___3398370) DB Dan B. MD > "Also easy to communicate with the freight company for updates." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___6226810) AW Andrew W. Director > "No real customer service just automated messages and email communications." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___3398370) AJ Abdul J. Director > "We really like the facility to estimate your shipping costs, which is decisive in decision making." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4617239) AW Andrew W. Director > "The customer service is horrible and you will be happier to just avoid them." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___3398370) DM Danielle M. Owner > "I was leary at first but once I tried Freightos I was super impressed." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___6236496) JS Jordan S. Owner > "I was forced to pay 500% more than what I was quoted (and had already paid for) because they claimed I didn't submit..." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___2823948) AL Andrew L. Director > "Freightos is an awesome solution for businesses of all sizes and solves so many issues at source." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___4177023) RR Russell R. CEO > "They are unresponsive and could care less about doing the right thing." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___3104417) DM Danielle M. Owner > "It's great for a first time or 100th time importer." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___6236496) JS Jordan S. Owner > "Now they've sent a letter from legal claiming I'm ignoring them and I need to pay immediately." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___2823948) DM Danielle M. Owner > "They were very responsive." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___6236496) JS Jordan S. Owner > "Each email came from a different person, they always said they were looking into things and then I wouldn't hear back..." [See full review](https://www.capterra.com/p/155657/Freightos/#Capterra___2823948) [View Reviews](https://www.capterra.com/p/155657/Freightos/reviews/) Not enough reviews ## User interface [Freightos](https://www.capterra.com/p/155657/Freightos/) 4.31 (54) [Flexport](https://www.capterra.com/p/159808/Flexport/) 3.43 (21) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Freightos Top features 13/35 - 3PL Management - Accounting - Activity Dashboard - AI Copilot - API - Customer Management - Customer Portal - Delivery Tracking - Dispatch Management - Document Management - EDI - Fleet Management - For Freight Operations - Generative AI - Import/Export Management - International Forwarders - Inventory Management - Invoice Management - Local Forwarders - LTL/Shared Truckload - Order Management - Quotes/Estimates - Rate Management - Real-Time Notifications - Reporting & Statistics - Route Optimization - Scheduling - Shipment Tracking - Shipping Labels - Shipping Management - Third-Party Integrations - Transportation Management - Truckload Management - Warehouse Management - Waybills [See all features](https://www.capterra.com/p/155657/Freightos/#features) Flexport 10/35 - 3PL Management - Accounting - Activity Dashboard - AI Copilot - API - Customer Management - Customer Portal - Delivery Tracking - Dispatch Management - Document Management - EDI - Fleet Management - For Freight Operations - Generative AI - Import/Export Management - International Forwarders - Inventory Management - Invoice Management - Local Forwarders - LTL/Shared Truckload - Order Management - Quotes/Estimates - Rate Management - Real-Time Notifications - Reporting & Statistics - Route Optimization - Scheduling - Shipment Tracking - Shipping Labels - Shipping Management - Third-Party Integrations - Transportation Management - Truckload Management - Warehouse Management - Waybills [See all features](https://www.capterra.com/p/159808/Flexport/#features) ### Recognition Freightos Best Value FreightSoftware (2023)  No recognitions have been awarded to Flexport ### Deployment & support Freightos Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Flexport Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Freightos - By Freightos - Located in Hong Kong SAR China - Founded in 2011 Flexport - By Flexport - Located in United States - Founded in 2013