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Not provided by vendor
Deltek has a very good customer support, they are excellent in providing for defense organizations needs. Their consultants are very knowledgeable and well trained.
If HR has not uploaded the correct project code - you can't put any hours in at all. If you need to make changes of the hours worked, it is a hassle, because it's throwing error messages all over.
I used this at my previous company and was great for the payroll management and cloud platform. It talks to other applications and gives great analytics.
A simple concept is complicated and user time is wasted with Deltek.
It is definitely easy to understand how the systems work and the flexibility to report and export financial information is even better. We are so happy we are not using Oracle anymore.
Lack of direct integration of Time & Expense. Very expensive Deltek consulting, with a one-day (8-hour minimum charge).
I like how easy the program is to use and how customizable each window is. I am able to move text boxes around to fit my needs and can save queries and window setup per my requirements.
A lot of routine things are not intuitive and many errors aren’t explained well. Saving, adding a line item, etc. should be easier and more intuitive.
Amazing to see cut down in back and forth communication with our vendors on things such as price or date updates. User friendly and has a good UI experience, i.e. it's easy to navigate.
We are still trying to figure out how to use PO Exceptions and has turned into more of a headache than anything else but SD is working on it.
Easy to use system and customer service is great. I do receive a lot of really good feedback from vendors as well so I know the majority of them like it as well.
Netsuite vendor integration. Inability to split shipments by location.
My experience had been excellent, the implimnetation was flawless, the training and support has been excellent and we have seen excellent functional improvements in our Supply Chain as a result.
If there was something to point out it would be the delay between screens sometimes.
Timely support on issues & a strong consistently in following up with outstanding issues.
Several years ago, other sections of our network were compromised and several of our vendors kept asking when SourceDay would be available again. Sorry, can't find any cons.
Deltek Costpoint
Top FeaturesSourceDay
Deltek Costpoint
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