PerformYard vs Prosper EX: Which is a better fit?

Our CSM has been amazing - accessible, helpful and very attentive. Having our performance reviews managed through the platform has been a huge benefit and needed for the engagement and growth.

We were not able to determine if it was user error, or an error with the program itself.

From the ease of implementation, ability to personalize the set up of the performance process to fit our needs and culture, and the ease of use by managers and employees - All were exceptional.

Some of the features are a little complicated. Turning a document into a signature, fillable document is tedious and frustrating at times.

It works great with the community of employees so they can write down their successes, and barriers to acheievement, and ultimately it drives each employee to continue to do their best.

I think this is perhaps just the peril of using a web-based tool. You have to get used to navigating deliberately -- and, of course, regularly saving your work.

Kudos to the great customer services and the excellent guidance from. They were kind and no matter how much I asked the same questions they always help me with the process.

While I don't see many cons, some managers have complained that the reporting function isn't as intutiive as the rest of the system.

Having all our engagement survey reports and performance management 1-1s in one place has been fantastic. Our structured onboarding and exit processes are now automated, which we love.

NA-Haven't had any negative experiences to date.

Camden C

Sales and Operations

Prosper EX's customer service has also been outstanding. The support team is knowledgeable, responsive, and genuinely committed to helping users get the most out of the software.

Inability to upload files to employee accounts. This however is coming online as a platform update soon.

I loved leaning on their org psychologist's expertise by using the prosper EX engagement survey. It's great that ongoing surveys also add to the happiness metrics.

As noted above, nothing is too much trouble. The ProsperEX team always find a solution to anything that pops up, and usually within the day.

Camden C

Sales and Operations

Prosper EX is more than just a tool; it has been a catalyst for growth, and I highly recommend it to businesses looking to enhance their operational efficiency and drive growth.