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TrueCoach vs Kilo: Which is a better fit?

Updated on November 10th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,158 reviews from Gym Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Payment Processing
4.2
Membership Management
4.7
Online Booking
NA
Billing & Invoicing
5.0
Mobile Access
NA
% Fit
Not enough reviews
Feature ratings
Payment Processing
4.9
Membership Management
4.9
Online Booking
4.8
Billing & Invoicing
4.8
Mobile Access
4.6
User satisfaction
4.8
User reviews844
Ease of use
4.8
Functionality
4.7
Value for money
4.6
Customer support
4.8
4.9
User reviews36
Ease of use
4.8
Functionality
4.8
Value for money
4.8
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Leading online coaching platform for driven fitness pros. Trusted by 20,000 coaches, trainers & fitness professionals globally. Get TrueCoach FREE for 14 days. No credit card required.

Boutique Fitness Studios, Semi-Private Training Gyms, CrossFit Gyms

User reviews
pros & cons
1 / 4
View Reviews
1 / 3
View Reviews
Video reviews
LeeAnn W
Personal Trainer & Nutrition Coach
5.0

Lee-Ann: My name is Lee-Ann, I'm a personal trainer, and I give TrueCoach a five out of five rating. Before using TrueCoach, I did all of my client programming and tracking manually in a spreadsheet that I did on my laptop. And after a couple of years of managing everything and inputting all the data entry required manually, I just got burnt out and my client caseload started to increase and I just didn't have time. So when I was in search of an easier platform, I thought of first Trainerize, another product, and what made me decide to go with TrueCoach was because pretty much they offer two weeks free. And after the two weeks of using TrueCoach, I was sold. What made me decide to go with TrueCoach is because of the many options that I was able to do on the platform, on the software for my clients. For instance, I could upload all of my own personal video demos that I'd made for each individual client. I could also upload personal client greetings, video introductions that I kind of have for each client. I also liked the ability to chat with each of my clients while we're using TrueCoach software, so my clients have instant access to me whenever they're doing their workout, or if they have questions, concerns, we use the instant chat feature a lot. I also really enjoyed the fact that I could load my own metrics for my clients, because everybody is so different that for each client in TrueCoach, I'm able to have a set of variables or metrics that's unique to that client. For instance, could be the common weight measurements like hips, waist, arm, thigh, et cetera. But I also have athletic-based performance clients whose metrics are completely different. We're talking about one rep max, we're talking about how much weight they're pushing in the gym each week, and that was very helpful. Getting started with TrueCoach and bringing TrueCoach into my existing personal training business was easy. The first concern I had was, would it be an easy transition for my particular clients to get on board? And that was the game changer because it was super easy. A few of my clients are sometimes afraid of technology or afraid of doing anything online, especially my older clientele. And I was able to get them on board because it was as easy as just getting a link from each individual client, then logging in and getting started right away. If you are considering using TrueCoach, from my own personal experience, I wish I had started using TrueCoach years and years ago because I have realized and found out all of the time that I've saved by using TrueCoach versus doing my own stuff manually has just made my business efficient and freed up a lot of my time so that I could do other things while I work on my business. Also, the fact that with technology, sometimes you have ups and downs and every time I've reached out to TrueCoach customer service, they have an instant chat option for help. Or if you have questions or something funky has happened, I've always had immediate response. We've always come up with an immediate solution. So customer service was key because the folks at TrueCoach always reached out to me within a reasonable amount of time and were always able to help me through any kind of issues or questions that I had with using the software.

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TrueCoach

8/40
  • Access Controls/Permissions
  • Activity Dashboard
  • Attendance Management
  • Booking Management
  • Class Registration
  • Class Scheduling
  • Client Portal
  • Community Management
  • CRM
  • Customer Engagement
  • Email Campaign Management
  • Facility Scheduling
  • Fitness Performance Tracking
  • Group Scheduling
  • Instructor Management
  • Lead Management
  • Marketing Automation
  • Member Portal
  • Mobile Access
  • Mobile Booking
  • Online Booking
  • Online Registration
  • Point of Sale (POS)
  • Push Notifications
  • Registration Management
  • Reporting/Analytics
  • Self Service Portal
  • SMS Messaging
  • Staff Management
  • Third-Party Integrations
  • Visitor Management
  • Waiver Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Customer Database
  • Fitness Plan
  • For Gyms
  • Membership Management
  • Payment Processing
See All features
Hide Gym Management Software Features -

Kilo

Top Features
34/40
Show Gym Management Software Features +

Kilo

TrueCoach
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Kilo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TrueCoach
  • By Xplor Technologies
  • Located in UNITED STATES OF AMERICA
  • Founded in 2009
Kilo
  • By Kilo
  • Located in UNITED STATES OF AMERICA
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