NeoCertified vs Mailock: Which is a better fit?

We have had a very positive experience with NeoCertified. The customer service has been very user friendly and helpful.

Another negative is that in Outlook when you want to send a reply securely, the "Send NeoCertified" button is missing unless you "Pop Out" the email, which is not initially intuitive.

Our clients find it easy to use as well when sending their documentation. For a small company this is a great solution for secure emails at a good cost.

A bit awkward to use; particularly when I am attaching documents in it (which has often been why I needed to use it).

The software has many great features for a very affordable price. I have confidence that the communications are secure.

Occasionally, my emails to others will end up in their Spam folder, but honestly I don't think that's NeoCertified's fault at all.

NeoCertified is an easy to use, affordable product for a small business like mine. It allows me to send secure emails to our clients and vendors to protect confidential information.

I think once I started using this, there was just no way for me to go back to anything else.

The easy email encryption is easy to use and reliable. I like that it alerts me when an email has been opened.

I have not had any customers say they are having trouble using the system.

Really good and the assistance from the mailock team has been good too.

Some customers can have issues getting access - more user error than anything.

Ease to use, user friendly, clients like the security and look at us as broker as being very professional and carying.

Nothing to really complain about but slightly annoying that you have to install the add-in on every device we use.

It’s been a breeze, good account manager, simply pricing, great product.

Quite frustrating as it is a service that was promoted to us via our compliance consultants but does not meet our requirements.