Natterbox vs Ringover: Which is a better fit?

The concept of the Salesforce plugin is great and the support team are really lovely. When it works, it's great.

The transfer feature is difficult to use. Recently the "answer" button completely disappeared, only to be informed eventually that our CTI was too old.

Good integration with SF. Ambitious roadmap with voice recognition, transcripts etc.

Phone numbers used marked as spam on clients calls when they are using Andriod.

They both had a strong background in telephony and also really understood the salesforce product and best practices within it.

No webapp to make calls from, we need a physical handset because we don't use Salesforce.

The phone tree is better for customers and reduces hold times. It is really nice that the phone numbers are automatically recorded in Salesforce.

I really cannot think of anything negative to report.

I can proudly say that my user experience is very successful. I keep a good opinion of this solution.

Absolutely awful, disgusted in the service in which they provided.

Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

When there is a bad wifi it's a bit complicated to hear the other party.

The system is very easy to use. The quality of the connections has been great.

Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though.

Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.

Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later.