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Natterbox vs Callture: Which is a better fit?

Updated on March 12th, 2023
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Summary
Key features rated by users
Features selected based on 3,335 reviews from Telephony users.
% Fit
Not enough reviews
Feature ratings
VoIP Connection
3.5
VoIP
--
Call Routing
5.0
Call Center Management
--
Call Recording
4.8
% Fit
Not enough reviews
Feature ratings
VoIP Connection
--
VoIP
5.0
Call Routing
5.0
Call Center Management
4.9
Call Recording
4.6
User satisfaction
4.1
User reviews22
Ease of use
4.4
Functionality
4.0
Value for money
4.1
Customer support
4.0
4.9
User reviews31
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Our target market is customer-centric companies looking to provide highly personalized customer experiences and better workplace technology to empower their employees.

Designed for small to midsize businesses in insurance, real estate, healthcare, and other industries with phone services using call blocking, call recording, and more

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
155887
5 screenshots
No screenshots provided by vendor

Natterbox

Top Features
32/35
  • Chat/Messaging
  • Conferencing
  • Live Chat
  • Activity Dashboard
  • Auto-Dialer
  • Automatic Call Distribution
  • Callback Scheduling
  • Call Center Management
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • CRM
  • Customizable Reports
  • Interaction Tracking
  • IVR
  • Monitoring
  • Multi-Channel Communication
  • Predictive Dialer
  • Real-Time Monitoring
  • Reporting/Analytics
  • SMS Messaging
  • Text to Speech
  • Third-Party Integrations
  • Video Conferencing
  • Voice Mail
  • VoIP
  • VoIP Connection
See All features
Hide Telephony Software Features -

Callture

9/35
Show Telephony Software Features +

Callture

  • Best Value Telephony
    Software (2022)
Natterbox
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Callture
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Natterbox
  • By Natterbox
  • Located in United States
  • Founded in 2009
Callture
  • By Callture
  • Located in Canada
  • Founded in 1997
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