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ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics and more.
Cafes, restaurants, retailers, health care, security, hospitality, education facilities and any other business with hourly employees.
I use ADP on a daily basis to help administer payroll for thousands of employees. There’s a reason it’s so popular; it’s very user friendly and has a pleasant and logically put together interface.
The interface to request days off is very confusing. I ended up requesting the wrong days off or using vacation days instead of my free personal days, etc. and so that was frustrating.
The Payroll, HR and Benefits management modules are most useful and critical for our needs. Our dedicated support person is top tier and very helpful.
Being 100% unable to rely on their product support to fix our issues can be a huge problem when the error involves payroll which is under a deadline.
It is easy to use and follow, the help along the way makes it very user friendly. When I am following thru it is helpful the help button.
I am not able to find anything I dislike using this software. If there was the least dislike about this software but when the internet goes down I am unable to acess my information.
The benefits tool is also very beneficial as it is an excellent tracker for all of the benefits and benefit options given to the employees.
The application itself was not easy to understand and was also difficult to simply set up. This may have been a user error but I am fairly tech savvy - so I was disappointed overall.
Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.
It is ridiculously glitchy. I don't know how many schedules have been messed up because it will incorrectly mark blocked out days after refreshing which causes confusion and more work later on.
The ease of setting up different schedules is great and all my employees were able to quickly set up their profiles and were able to use the app with ease.
You can't use OpenSimSim on your phone, which is really too bad.
Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program.
The thing that I struggle with the most with the app is adjusting my schedule for multiple days.
The transition over to Opensimsim was seamless. The best part has been watching the platform evolve and improve.
Inputting availabilities are a pain has you can only select day by day and I would prefer having a my availability weekly spread to check I have inputted the information correctly.
Donald: Yes, I'm Donald. I work with Gardner-Webb University as a standardized patient, and I would rate the ADP software with the five stars out of five stars. The previous software that was being used, it wasn't as quick and easy as the ADP. It was outdated, and so people were having trouble getting everything submitted for hours, and so there was an issue with just the software not really being updated frequently that we had. So, ADP was something that was being updated frequently and was easier to use than the old software. We chose ADP Workforce software because it was something that had great reviews, it was being used by other companies, and we did some research on it to figure out that the ADP was being reviewed very well, and that it seemed to be a decent program that could provide everything we needed as far as being able to submit the times, being able to keep track of the different people that were working and that. So, it seemed to me more convenient, have great reviews, and was being used by a lot of other companies based on searches done on the ADP software. It's very easy for it to be integrated. Once it was set up, then we were able to access it very quick and easy. The information provided and the app itself was easy to fall along with and didn't take very long for everybody to get adjusted and acclimated to it. I highly recommend ADP Workforce. I think it would be great for others to use because of easy access, navigation is great. It's something that doesn't have a lot of issues like troubleshooting problems. It seems to function very well, and I've not had any issues with it. So, I definitely recommend that. I'd say the others should use it for the ease of access and the functioning of it.
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