# Compare ADP Workforce Now vs Branch 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ADP Workforce Now and Branch based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155895-162029/WorkforceNow-vs-Branch

---

# ADP Workforce Now vs Branch Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ADP Workforce NowBranch2/4 selected

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.6 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

[## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,165 reviews](#user-reviews)

Positive

6,307

Neutral

657

Negative

201

[## Branch](https://www.capterra.com/p/162029/Branch/)[4.6 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

Starting Price

$0.01/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [700 reviews](#user-reviews)

Positive

657

Neutral

37

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 4,111 reviews from benefits administration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Missing features

Feature ratings

Payroll Management

4.6

Online Benefits Enrollment

4.6

Health Insurance Administration

NA

Employee Database

4.5

Employee Benefits Administration

NA

\--%Fit

Missing features

Feature ratings

Payroll Management

NA

Online Benefits Enrollment

NA

Health Insurance Administration

NA

Employee Database

NA

Employee Benefits Administration

3.5

User satisfaction

User satisfaction

4.4

User reviews[7,165](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

User satisfaction

4.6

User reviews[700](https://www.capterra.com/p/162029/Branch/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.01Per Month

-   Free version
-   Free trial

Best for

Best for

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more.

Best for

Branch is free to download and roll out to enterprises of all sizes who are looking to offer financial wellness benefits to their workers.

## User reviews

Pros & cons

HD

Haley D.

Accounting Admin

> "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573)

NdM

N'dea M.

Human Resources Technician

> "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

DY

Diana Y.

Former HR Specialist. No longer with Summit.

> "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

Victoria H.

HR Director

> "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

Heather C.

Flight Ops Coordinator

> "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475)

DH

Denise H.

Paralegal

> "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622)

NK

Navpreet K.

Team Leader

> "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

Hallye N.

Operations Manager

> "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383)

Sera A.

Realtor

> "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116)

RG

Ruby G.

Patient Advocate

> "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564)

Osvaldo C.

Sales Manager

> "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151)

Yatra P.

Omni Associate

> "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834)

SB

Sydney B.

AGM

> "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times,..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

SQ

Samantha Q.

HR Manager

> "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

VR

Verified Reviewer

HR Assisttant

> "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085)

LI

Lucas I.

Affiliate Manager

> "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368)

KR

Kari R.

HR and Administration Manager

> "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963)

Sandrine L.

Team Leader

> "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659)

NK

Navpreet K.

Team Leader

> "ADP works well for handling payroll, tracking hours, and managing employee info."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

NV

Nina V.

Director

> "Some of the menus are buried and require too many clicks to get to the information you need."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625)

VR

Verified Reviewer

Accountant

> "All the information is on one page You can get a whole picture of all data, payroll information / benefits all in one glance"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388)

LM

Laura M.

Sales Specialist

> "At times, it can be difficult to navigate through the benefits section for employees to compare different plans."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993)

ML

Martin L.

sdr

> "The mobile app is surprisingly reliable for checking my remaining PTO or clocking in/out without needing a desktop"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168)

SB

Sydney B.

AGM

> "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

TP

Toma P.

Supervisor

> "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257)

AM

Anita M.

Finance Director

> "When working with ADP we never get to work with the same individual, resulting in a long discussion of us trying to explain our problem over and over again. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825)

JT

Jen T.

Marketing

> "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909)

KD

Kerri D.

Implementation Consultant

> "Reporting used to be an absolute bear and while efforts were commendable it could take forever to get what you need setup custom."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7038358)

JM

Jade M.

Owner

> "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725)

SB

Shayla B.

Learning Leader

> "Sometimes the system can be a little slow to load, and certain sections take a few extra steps to get to."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7054170)

Greg R.

Customer Success Manager

> "ADP does have a lot of functionality to accomplish all of your primary HR management and payroll functions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7035516)

ML

Martin L.

sdr

> "Navigating through the different modules can sometimes be confusing because there are so many layers of menus"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168)

AL

Andrea L.

Recruiting Specialist

> "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system...."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635)

Collette K.

Practice Manager

> "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243)

BS

Brett S.

Technical Writer

> "Our employees can access all of their statements as PDF's and also do open enrollment."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7061635)

FC

Fannie C.

Estimator

> "I think that ADP software is too expensive for small businesses, and many of its features may not even be used."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053217)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

Trinidad F.

Remote Assistance Operator

> "For some reason I cannot access the same features through the website on my desktop computer."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7063104)

RM

ROSHANBI M.

Software Engy

> "I have been using it as an employee who fills out attendance on a daily basis, completes mandate training modules, applies for leaves, tracking leaves, checking holiday..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#SoftwareAdvice___6445711)

AM

Anita M.

Finance Director

> "You cannot call the same person, and no one takes any responsibility for accountability for advice given or action taken."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825)

AB

Arina B.

Assistant controller

> "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

VR

Verified Reviewer

Finance Associate

> "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081)

Jordan M.

HR Generalist

> "I also really like the customization of the home page and the ability to push news and notifications to the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316)

JH

Jetta H.

Intake Specialist

> "Some processes require multiple steps, which can slow things down."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613)

PW

Pixiang W.

scientist

> "I can easily access pay stubs, tax forms, and update personal information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053775)

JH

Jetta H.

Intake Specialist

> "Some processes require multiple steps, which can slow things down."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613)

LM

Laura M.

Sales Specialist

> "Overall, ADP Workforce Now is a great tool for employees to navigate benefits, payroll, time off and taxes."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993)

NdM

N'dea M.

Human Resources Technician

> "Some cons to this system were the timing of receiving critical information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

MO

Maxwell O.

Program Manager

> "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174)

PP

Private P.

Digital Marketing

> "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205)

VR

Verified Reviewer

Manager

> "Great if you are only tracking time, doing talent management, or doing payroll activities."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7061731)

DS

DEBORAH S.

Controller

> "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805)

NM

Noah M.

HR Assistant

> "Information updates in the system very quickly, so any changes that I made, employees were able to act on right away."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7033506)

PW

Pixiang W.

scientist

> "Sometimes its response times can be slow especially during peak periods."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053775)

EC

Eli C.

Dev. Specialist

> "Many visual assets help you understand your pay, benefits, and tax breakdown."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7025264)

SS

Serena S.

Executive Assistant

> "Only seem to be able to access it from work - cannot log on to the App from home computer - assume it may be blocked by our company"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6835308)

VR

Verified Reviewer

Owner

> "ADP is a good tool to incorporate into your company to help manage and maintain payroll needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7059184)

RB

Robreana B.

Beauty

> "The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6882548)

EF

Ethan F.

Logistics Coordinator

> "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031)

Victoria H.

HR Director

> "The HRIS system was good, the customer support was awful. If I worked for a large company I would recommend this otherwise I would not."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

JM

Jennifer M.

Direct of Finance

> "I love being about to login and create my own COI for a client immediately without waiting for an insurance provider."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7110448)

Karishma T.

Software Development Engineer II

> "Well, in my 2 years of experience there is nothing as such that I don't like about ADP but I guess the page load metrics works little slow perhaps as whenever I open the..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6466654)

AL

Anthony L.

Regulatory Coordinator

> "The organization of the web site makes it easy to navigate, easy to put in my hours, request time off, and find my pay stubs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087489)

VR

Verified Reviewer

Accountant

> "Every time we try to run payroll we run into system errors."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388)

TB

Tamiko B.

Assistant Manager

> "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856)

AT

Aniruddha T.

Program Manager

> "Initially, the mobile app back in 2021 had huge glitches which were forcing me to log out and log back in multiple times to get to the main dashboard."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478662)

MH

Mark H.

Operations Manager

> "ADP Workforce Now has useful functions for company payroll and we have utilized it at times during different periods of the calendar year."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6835761)

MK

Mary K.

Analyst

> "I still have trouble locating the time off section and just recently attempted to request time off that didn't go through, and had to resubmit my request again."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6807851)

AB

Arina B.

Assistant controller

> "The platform is scalable, which means it can grow with your business, accommodating increasing numbers of employees and more complex HR needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

VR

Verified Reviewer

Group Fitness Instructor

> "Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6666216)

KA

Karla A.

Manager

> "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833)

MK

Mary K.

Analyst

> "For example, when I first started using it, I had trouble finding my pay stubs and W-2 forms."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6807851)

CS

Cassandra S.

Clinical Services Manager

> "What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6531560)

LV

Laura V.

pCC

> "At the time of use they didnt have a live chat option and it was hard to stop what I was doing to call."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6819573)

CS

Christina S.

Engineer

> "Overall, using ADP Workforce has been a positive experience, freeing up HR and management and empowering team members to find what they need in their own."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7025276)

Gabriel S.

Senior Digital Strategist

> "Sometimes felt a little impersonal and super corporate or left it harder to find crucial information than it felt it should have been"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6872185)

RO

Ryan O.

Wholesale Account Director

> "Value for Money Customer Support Ease of Use Reporting Communication and end of year W2 makes it easier to get things organized at TAX time!"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105595)

MN

Muna N.

Online home operator

> "The system can sometimes be slow, especially during peak usage, and certain customization options feel limited without advanced technical knowledge."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6595693)

[View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

VR

Verified Reviewer

CEO/Founder

> "You can request a debit card sent to you for your account in the app and another great feature after doing so, you can get rewards..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

CG

Chad G.

Nunya

> "Allows fraud and charges from places that you can clearly see on a map that are not a business. Or even a bogus address."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___6268149)

VR

Verified Reviewer

CEO/Founder

> "Also a handy app to find neaby ATMs that are fee free, which there are plenty and likely you will find an eligible ATM at a local..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

VR

Verified Reviewer

CEO/Founder

> "I feel if it added a feature to easily transfer money to others like Venmo & CashApp, to be honest I wouldn't need either of those..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

TG

Tiffany G.

Shift manager

> "This app is great I use it as my personal bank and have my payroll check deposited into this account and I have had no issues..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3474810)

SR

Swati R.

Digital Marketing Manager

> "When employees are working in remote areas, and there are network issues then there are glitches in receiving messages as they..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3565308)

VR

Verified Reviewer

CEO/Founder

> "Branch is easy to use, allows you to get your check 2 days early with eligible direct deposit."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4908264)

Shanice P.

Customer Service Agent

> "I dont like the fact that you can only use the service if its offered through your employer of I could use this with any job it..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3508175)

MS

Michael S.

Inside Sales Coordinator

> "I liked how easy it was to access my pay their their mobile app and how quickly the transfer is from their account to my personal..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4522039)

DS

Derek S.

Landscape Designer

> "Not worth a paid membership."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___5096101)

KB

Katrina B.

GrubHub driver

> "I like how I can use my card at a atm or transfer to my other accounts"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3649338)

HY

Heather Y.

Office manager

> "The customer service and their limitations on what they do could use some improvement."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3448843)

AJ

Alexis J.

Receptionist

> "I love how it walked me through the steps and helped guide me to choose the correct products that my company needs."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3449660)

Misty F.

Recruiter

> "Customer service doesnt look out for thier customers"

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3085688)

SD

Stephanie D.

Driver

> "Easy, secure, insightful and helpful troubleshooting staff."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___4862477)

JK

Josheoni K.

User

> "now if I'm sitting there and I want to go over my finances and I see something wrong in my account I don't want to have to wait..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

CK

Cody K.

Driver

> "The product is easy to use with built in notifications about waiting for payments and other important news."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3856338)

US

Udelvina S.

Owner

> "Lots of bugs."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2948254)

SR

Swati R.

Digital Marketing Manager

> "I found Branch to be very useful while managing field staff. and their requirements."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3565308)

JK

Josheoni K.

User

> "I feel if the customer service is not there then you're never going to be serviced the way you should as a customer."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

SW

Sara W.

Freelance Delivery Driver

> "Great app to use for direct deposits and banking app."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3494180)

JK

Josheoni K.

User

> "My last concern is that there is no online chat for customer service."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

DG

Diane G.

Escrow Officer

> "The product is easy to use and makes accessing direct payment activity a breeze."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3884575)

JK

Josheoni K.

User

> "No there are a couple of things that I don't like about it is that I know it's simple and easy to use but sometimes it's a little..."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

JB

Jessica B.

Founder

> "They are life-saving if you are marketing an app."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___3503576)

JK

Josheoni K.

User

> "I mean without customers there's no business."

[See full review](https://www.capterra.com/p/162029/Branch/#Capterra___2522044)

[View Reviews](https://www.capterra.com/p/162029/Branch/reviews/)

## User interface

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

4.42 (7,165)

[Branch](https://www.capterra.com/p/162029/Branch/)

4.57 (700)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ADP Workforce Now

Top features

34/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/155895/WorkforceNow/#features)

Branch

11/50

-   ACA Reporting
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Attendance Management
-   Attendance Tracking
-   Benefits Administration Outsourcing
-   Benefits Dashboard
-   Benefits Management
-   COBRA Administration
-   Compensation Management
-   Compliance Management
-   Configurable Workflow
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Disability Insurance Administration
-   Document Management
-   Document Storage
-   Employee Benefits Administration
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Portal
-   Employee Self Service
-   FMLA Administration
-   Generative AI
-   Health Insurance Administration
-   HIPAA Compliant
-   HR Management
-   HSA/FSA Administration
-   Leave Tracking
-   Life Insurance Administration
-   Online Benefits Enrollment
-   Payroll Management
-   Performance Management
-   Provider Management
-   Real-Time Reporting
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Retirement Plan Management
-   Self Service Portal
-   Sick Leave Tracking
-   Third-Party Integrations
-   Time Off Requests
-   Timesheet Management
-   Training Management

[See all features](https://www.capterra.com/p/162029/Branch/#features)

### Recognition

No recognitions have been awarded to ADP Workforce Now

No recognitions have been awarded to Branch

### Deployment & support

ADP Workforce Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Branch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ADP Workforce Now

-   By ADP
-   Located in United States
-   Founded in 1942

Branch

-   By Branch
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

$0.01/month

Price

$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/162029-172127/Branch-vs-Rippling)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-162029/WebPay-vs-Branch)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (456)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113109-162029/ADP-TotalSource-vs-Branch)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.56 (1,313)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-162029/Paycom-vs-Branch)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[4.81 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Contact vendor for pricing

Price

$17/month

4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Payroll-vs-WorkforceNow)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.62 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

$0.01/month

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-162029/Gusto-vs-Branch)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-155895/Paycor-Perform-vs-WorkforceNow)

[Branch](https://www.capterra.com/p/162029/Branch/)[4.57 (700)](https://www.capterra.com/p/162029/Branch/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$0.01/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-162029/Paycor-Perform-vs-Branch)