# ADP Workforce Now vs isolved: Features and Cost Comparison 2026 | Capterra > ADP Workforce Now vs isolved: Which payroll tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved --- # ADP Workforce Now vs isolved Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP Workforce Nowisolved2/4 selected [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) [## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/) Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.7 Reviews Sentiment Based on [7,197 reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Positive 6,337 Neutral 659 Negative 201 Positive 6,337 Neutral 659 Negative 201 Reviews Sentiment Based on [646 reviews](https://www.capterra.com/p/164417/iSolved/reviews/) Positive 487 Neutral 68 Negative 91 Positive 487 Neutral 68 Negative 91 Best for (according to reviews) - **Business size**: Small businesses account for 3,681 reviews (52%), demonstrating broad uptake among this segment, with midsize and enterprise users contributing 24% and 18% of reviews respectively. - **Industry**: Hospital & health care, computer software, and non-profit management together represent 15% of reviews, indicating usage across diverse sectors without a single dominant industry. - **Use cases**: Payroll (61%), human resources (20%), and employee vacation & PTO tracking (18%) are primary functions, reflecting a focus on core HR and payroll management needs. Best for (according to reviews) - **Business size**: Small businesses account for 436 reviews (70%), suggesting strong market traction in this segment compared to midsize and enterprise organizations. - **Industry**: Hospital & health care, accounting, and human resources collectively represent 18% of reviews, indicating a diverse but not industry-concentrated user base. - **Use cases**: Payroll (73%), human resources (42%), and time clock (32%) are the primary use cases, reflecting a focus on workforce and payroll management. ## Not a match? Find software alternatives tailored to your priorities. 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Users value its detailed payroll management, reliable direct deposit, and mobile access, though they mention the setup can be complex and reporting navigation challenging. They say the platform offers good value for money when extensive features and add-ons are needed, despite higher costs for smaller businesses. isolved isolved users consider it ideal for small businesses prioritizing user-friendly payroll processing, affordable pricing, and efficient onboarding and training features. They highlight the system’s ease of use, paperless direct deposit, and variety of preformatted reports, appreciating the automation in tax compliance. However, reviewers note occasional payroll inaccuracies, confusing pricing, and inconsistent customer support, but still find it cost-effective for organizations with straightforward payroll needs. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison Beyond cost, assessing the specific features and benefits of ADP Workforce Now and isolved within the payroll space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 66,613 reviews from Payroll users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. ADP Workforce Now 87%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.8 Payroll Reporting 4.6 Tax Compliance 4.6 isolved 81%Fit Feature ratings Payroll Management 4.4 Direct Deposit 4.6 Payroll Reporting 4.4 Tax Compliance 4.4 Payroll Management 4.6 (1139) 4.4 (206) ADP Workforce Now users appreciate the intuitive interface and comprehensive tools for managing payroll, which they say include features for tracking paychecks, accessing pay stubs, and ensuring timely payments. They find it easy to manage payroll records, make adjustments, and view historical data. However, some users mention that the setup can be complex due to the numerous options available. isolved users, on the other hand, value the ease of use and efficiency in payroll processing. They highlight the simplicity of adding or terminating employees, making pay adjustments, and the support provided by customer service. Some users report occasional glitches, but overall, they find the system reliable. In general, users find ADP Workforce Now comprehensive and detailed, while they value isolved for its user-friendly and efficient payroll management. Direct Deposit 4.8 (829) 4.6 (172) ADP Workforce Now users appreciate the ease of setting up and managing direct deposits, noting that it allows for multiple accounts and provides timely notifications. They value the accuracy and convenience of the feature, which they say helps ensure employees are paid on time. Some users mention the verification process can be slow. isolved users also find direct deposit easy to set up and manage, with the ability to make changes at any time. They appreciate the paperless process and the accuracy of payments. However, some users report issues with early deposit banks and occasional confusion due to the multiple options available. Overall, users find ADP Workforce Now reliable and detailed, while they value isolved for its simplicity and accuracy in direct deposit management. Payroll Reporting 4.6 (782) 4.4 (164) ADP Workforce Now users find the payroll reporting feature essential for tracking pay, managing deductions, and generating various reports. They appreciate the clear visuals and the ability to customize reports, although some find it time-consuming to determine the best report for their needs. isolved users value the variety of preformatted reports and the ability to customize them. They mention that the system updates can sometimes change report pulling processes without warning, making it challenging for them to get the required reports. They note that customer support for reporting is lacking. In summary, users find ADP Workforce Now comprehensive and customizable, while they value isolved for its variety of reports and customization options, despite some challenges with updates and support. Tax Compliance 4.6 (627) 4.4 (134) ADP Workforce Now users appreciate the comprehensive tax compliance features, including automatic calculations, easy access to tax documents, and the ability to manage tax information. They find it helpful for ensuring compliance with tax laws and appreciate the resources provided. Some users mention limitations with handling both W-2 and 1099 employees. isolved users value the automated tax compliance, which they say saves time and ensures accuracy. They appreciate the system's ability to keep up with changing laws and the minimal follow-up required. However, some users report slow response times from the tax department. Overall, users find ADP Workforce Now detailed and resourceful for tax compliance, while they value isolved for its automation and time-saving features. ## Pricing comparison ### Starting prices ADP Workforce Now Contact vendor for pricing isolved Contact vendor for pricing ### Value-for-money analysis 4.2 (7197) 3.9 (646) A comparison of how reviewers evaluate the value for money provided by both ADP Workforce Now and isolved indicates that ADP Workforce Now reviewers find it offers a range of features and add-ons that can be cost-effective for larger companies, while isolved reviewers appreciate its affordability and the comprehensive services it provides to small businesses. Reviewers find that ADP Workforce Now offers good value for money, especially for larger companies, due to its extensive features and the ability to add modules as needed. They mention that while the initial cost may be high, the system's efficiency and reliability can lead to significant time and resource savings. However, some users note that the pricing can be steep, especially for smaller businesses, and that additional costs for modules and services can add up. When it comes to isolved, reviewers appreciate its affordability and the wide range of features included in the base price, which they say is beneficial for small businesses. They also value the cost savings and efficiency it brings to payroll processing. However, some users mention that the pricing structure can be confusing, and there are hidden fees and annual price increases that can make it more expensive than initially expected. ## How does the user experience compare on ADP Workforce Now vs isolved? ### Overall rating 4.4 (7197) 3.9 (646) ### User interface ADP Workforce Now isolved ### Customer service and support ADP Workforce Now Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat isolved Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of ADP Workforce Now vs isolved ADP Workforce Now and isolved are two options for payroll software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about ADP Workforce Now vs isolved to find the best fit for you. Users appreciate ADP Workforce Now for its robust payroll management, noting its ease of use in calculations, time tracking, and tax deductions. They also value its comprehensive employee management features, highlighting the convenience of mobile access and centralized data. Additionally, reviewers find the self-service portal for pay stubs beneficial. Meanwhile, isolved users praise its learning and training capabilities, citing user-friendly training videos and effective onboarding. They also commend its HR management for streamlining processes and team management tools for enhancing collaboration and organization. When it comes to cons, ADP Workforce Now users mention difficulties with reporting, navigation, and frequent updates. At the same time, isolved users criticize its payroll management for inaccuracies, as well as poor customer service and support. \[[2](#source-item-2)\] Pros ADP Workforce Now HD Haley D Accounting AdminMedical Practice, 501 - 1,000 employeesUsed the software for: Less than 6 months. “ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in one centralized platform.“ March 2, 2026 SQ Samantha Q HR ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and employee data integrated in one system.“ November 12, 2025 isolved JP Jennifer P Product ManagerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this platform could elevate my experience even more.“ January 12, 2026 LC Lisa C HR Admin AsstHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their own information. “ January 13, 2026 Cons ADP Workforce Now DY Diana Y Former HR Specialist. No longer with Summit.Marketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a call-back. And sometimes, the call-backs would tell you that You needed to be re-directed to a different area for resolution so that only increased frustration and delay.“ January 8, 2026 DH Denise H ParalegalLegal Services, 201 - 500 employeesUsed the software for: More than 2 years. “The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with my type of mobile device“ January 8, 2026 isolved SB Sara B Payroll and Benefits AdminLaw Practice, 51 - 200 employeesUsed the software for: More than 2 years. “There are delayed responses or sometimes inconsistencies in responses from customer service.“ January 13, 2026 AF Ally F Office ManagerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months — we were given the runaround, bounced from one department to another, and told “that’s not my responsibility” more times than I can count.“ June 12, 2025 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from payroll software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between ADP Workforce Now and isolved? Talk to a Capterra advisor for free and get results within 15 minutes. 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