# Compare ADP Workforce Now vs OnPay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ADP Workforce Now and OnPay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155895-167109/WorkforceNow-vs-OnPay

---

# ADP Workforce Now vs OnPay Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ADP Workforce NowOnPay2/4 selected

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

[## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,228 reviews](#user-reviews)

Positive

6,368

Neutral

659

Negative

201

[## OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

BB

BB

Based on [468 reviews](#user-reviews)

Positive

453

Neutral

4

Negative

11

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

Feature ratings

Payroll Management

4.6

Direct Deposit

4.8

Tax Compliance

4.6

W-2 Preparation

4.7

Payroll Reporting

4.6

83%Fit

High performer

Feature ratings

Payroll Management

4.8

Direct Deposit

4.8

Tax Compliance

4.7

W-2 Preparation

4.8

Payroll Reporting

4.8

User satisfaction

User satisfaction

4.4

User reviews[7,228](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

User satisfaction

4.8

User reviews[468](https://www.capterra.com/p/167109/OnPay/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more.

Best for

OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support.

## User reviews

Pros & cons

ER

Ernesto R.

Quality Assurance

> "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is effective,..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

GS

Gift S.

Human Resources Clerk

> "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and finding..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

HD

Haley D.

Accounting Admin

> "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in one..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573)

DY

Diana Y.

Former HR Specialist. No longer with Summit.

> "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a call-back. And..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697)

HM

Hailey M.

Hr Generalist

> "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a learning curve..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374)

DH

Denise H.

Paralegal

> "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with my type of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and employee data..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

Hallye N.

Operations Manager

> "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383)

Heather C.

Flight Ops Coordinator

> "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of tickets and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

VR

Verified Reviewer

Customer Service Expert

> "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453)

RG

Ruby G.

Patient Advocate

> "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564)

BM

Bernice M.

HR

> "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803)

MW

Melinda W.

Owner

> "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

RA

Rochel A.

Delivery Station Associate

> "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your payroll..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256)

Yatra P.

Omni Associate

> "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834)

Sera A.

Realtor

> "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116)

GS

Gift S.

Human Resources Clerk

> "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

Osvaldo C.

Sales Manager

> "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can feel..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151)

NdM

N'dea M.

Human Resources Technician

> "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual entry after..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

RR

Rebecca R.

Production Office Manager

> "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290)

SB

Sydney B.

AGM

> "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times, etc)"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

LI

Lucas I.

Affiliate Manager

> "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368)

VR

Verified Reviewer

HR Assisttant

> "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085)

VR

Verified Reviewer

Customer Service

> "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

Katie T.

Team Gymnastics Coach

> "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

Sandrine L.

Team Leader

> "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659)

VR

Verified Reviewer

Accountant

> "All the information is on one page You can get a whole picture of all data, payroll information / benefits all in one glance"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

Dana P.

Staffing Coordinator

> "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446)

Victoria H.

HR Director

> "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

ML

Martin L.

sdr

> "The mobile app is surprisingly reliable for checking my remaining PTO or clocking in/out without needing a desktop"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168)

JG

Jesus G.

Case Worker

> "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180)

VR

Verified Reviewer

Commercial Advisor

> "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719)

VR

Verified Reviewer

CHIEF ACCOUNTING OFFICER

> "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595)

STE

Sai Teja E.

Construction Project Manager

> "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232)

RI

Ricardo I.

Customer Service Representative

> "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827)

NK

Navpreet K.

Team Leader

> "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

SB

Sydney B.

AGM

> "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

BP

BRITTANI P.

Phlebotomist, CMA

> "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to navigate the..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178)

JT

Jarvis T.

Operations Manager

> "It can be buried in menus and require too many clicks to perform simple tasks."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

TP

Toma P.

Supervisor

> "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

JT

Jen T.

Marketing

> "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very complicated..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909)

ML

Martin L.

sdr

> "Navigating through the different modules can sometimes be confusing because there are so many layers of menus"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168)

JM

Jade M.

Owner

> "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725)

Cynthia R.

Clinician

> "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310)

AL

Andrea L.

Recruiting Specialist

> "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system. While it..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635)

Collette K.

Practice Manager

> "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee Benefits,..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

SQ

Samantha Q.

HR Manager

> "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

ER

Ernesto R.

Quality Assurance

> "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

Shawn M.

VP HR

> "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

RM

ROSHANBI M.

Software Engy

> "I have been using it as an employee who fills out attendance on a daily basis, completes mandate training modules, applies for leaves, tracking leaves, checking holiday calendar and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#SoftwareAdvice___6445711)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

AB

Arina B.

Assistant controller

> "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

VR

Verified Reviewer

Finance Associate

> "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been using but..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081)

Jordan M.

HR Generalist

> "I also really like the customization of the home page and the ability to push news and notifications to the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316)

JH

Jetta H.

Intake Specialist

> "Some processes require multiple steps, which can slow things down."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613)

Shawn M.

VP HR

> "I also appreciate the self-service features for employees, which empower them to manage their own information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

JH

Jetta H.

Intake Specialist

> "Some processes require multiple steps, which can slow things down."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613)

AG

Anthony G.

Wholesale parts sales mgr

> "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331)

PP

Private P.

Digital Marketing

> "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205)

MO

Maxwell O.

Program Manager

> "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174)

MF

Mike F.

Manager

> "What I like least about ADP workforce is that it has some features that are quite inconvenient for me."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041)

JT

Jarvis T.

Operations Manager

> "The login process was consistent and provided seamless access to my financial documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

DS

DEBORAH S.

Controller

> "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805)

EF

Ethan F.

Logistics Coordinator

> "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031)

Katie T.

Team Gymnastics Coach

> "Sometimes, the app struggles to stay connected to the wifi."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JM

Jennifer M.

Direct of Finance

> "I love being about to login and create my own COI for a client immediately without waiting for an insurance provider."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7110448)

RB

Robreana B.

Beauty

> "The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6882548)

AL

Anthony L.

Regulatory Coordinator

> "The organization of the web site makes it easy to navigate, easy to put in my hours, request time off, and find my pay stubs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087489)

Karishma T.

Software Development Engineer II

> "Well, in my 2 years of experience there is nothing as such that I don't like about ADP but I guess the page load metrics works little slow perhaps as whenever I open the ADP for..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6466654)

TB

Tamiko B.

Assistant Manager

> "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856)

VR

Verified Reviewer

Accountant

> "Every time we try to run payroll we run into system errors."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388)

KR

Kari R.

HR and Administration Manager

> "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963)

AT

Aniruddha T.

Program Manager

> "Initially, the mobile app back in 2021 had huge glitches which were forcing me to log out and log back in multiple times to get to the main dashboard."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478662)

AB

Arina B.

Assistant controller

> "The platform is scalable, which means it can grow with your business, accommodating increasing numbers of employees and more complex HR needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

Katie T.

Team Gymnastics Coach

> "I don't know whether the fault is our wifi connectivity or the app itself."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

[View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

BB

Brenda B.

Executive Director

> "The inclusion of payroll processing, tax filing, employee self-service tools, onboarding capabilities, and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

CR

Cory R.

outside sales

> "The software does not have built-in time tracking or scheduling tools, requiring users to rely on external..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7055392)

BB

Brenda B.

Executive Director

> "Its combination of strong performance, excellent customer service, valuable HR tools, and affordable pricing..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

OD

Olga D.

Pharmacist

> "Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7070755)

MS

Marcus S.

Owner

> "It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state payroll,..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

MI

Marylenny I.

Owner

> "I dislike that there is not an option to suspend the account for the months that i will not need it."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082)

BB

Brenda B.

Executive Director

> "Payroll information is organized clearly and can be easily accessed for budgeting, financial reporting, and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

MS

Marcus S.

Owner

> "Also, there isn’t a strong native mobile app for employers."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

BB

Brenda B.

Executive Director

> "The system simplifies administrative workflows and supports accurate financial management across the..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

VR

Verified Reviewer

Manager

> "Mobile app isn’t as functional as the main application"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6554771)

BB

Brenda B.

Executive Director

> "We highly recommend OnPay to other small businesses, healthcare organizations, and nonprofit agencies looking..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

KK

Kassaundra K.

HR Manager

> "Unable to make updates when you are the admin."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061)

BB

Brenda B.

Executive Director

> "Customer support has consistently been responsive, professional, and knowledgeable. Whenever questions arise,..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

JB

Jamie B.

CEO and Doctor of Chinese Medicine

> "I work with a piece rate system and that has been a bit difficult to set up through OnPay since it is not a..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5046400)

BB

Brenda B.

Executive Director

> "Overall, OnPay has proven to be a reliable, secure, and highly effective solution for payroll and workforce..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

DM

Dave M.

president

> "The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus more..."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

JD

Jennifer D.

Director of Development

> "I love that employees are able to create their own login and download their own paystubs, W-2, etc. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933)

JC

Jackie C.

Clinic manager

> "The reports aren’t as user friendly as I would like."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6805860)

NF

Nancy F.

Director of Operations

> "OnPay has been proactive, responsive, and clear at every stage."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762)

KJ

Kerri J.

Accountant

> "Having multiple clients enrolled but not all of them having the same interface is cumbersome."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780)

AD

Angie D.

Accountant

> "Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line to..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7000414)

RC

Rod C.

Financial Controller

> "OnPay refused to reset the security to allow me to pay the employees on time, even though I had all the..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4685766)

NF

Nancy F.

Director of Operations

> "This was my first time running payroll, and I really appreciated how approachable and supportive they were..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762)

CH

Cheryl H.

Financial Secretary

> "The only issue with use is understanding how to add Clergy housing."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4994657)

RS

Rachel S.

Managing Member

> "The interface is easy to use and running payroll takes only a few clicks."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7127342)

DM

Dave M.

president

> "Also, OnPay did not honor the first month free that they advertise."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

MS

Marcus S.

Owner

> "Overall, it worked for us with the transparent pricing and predictable costs."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

DM

Dave M.

president

> "Either way, it cost fees, interest, and time to resolve the issue."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

Tari M.

Administrator

> "OnPay is a great solution for any size business. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198)

DM

Dave M.

president

> "Sometimes they made calculation errors."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

JK

Jean K.

Attorney

> "Has all the necessary payroll features for employers and employees. And no ridiculous nonstop solicitations..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5002875)

KT

Kerry T.

President

> "Some functions are not easy to figure out."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4993837)

Tari M.

Administrator

> "It's easy to setup and even easier to do a payroll run. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198)

JS

James S.

HR Rep

> "General usability is not great and feature set is limited."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4847843)

TM

Tara M.

APN

> "Since the beginning, the customer support with OnPay has been phenomenal."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080)

AP

Amy P.

Account Manager

> "Not as easy to set up if you are paying one employee multiple workers comp codes and on salary. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391)

AB

Ashlee B.

Operations Manager

> "I appreciate that their team made it easy to transition over and the price is amazing for its value."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7027818)

MB

Merrell B.

Treasurer

> "Removing a no-longer needed payroll run setup is a pain point. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3216913)

SG

Stephen G.

Treasurer

> "The customer support is extremely helpful and the website is very easy to navigate."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7014724)

LH

Lowell H.

President/CEO

> "I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688)

SH

Sarah H.

CEO

> "I am very happy with OnPay and so glad I switched to them from my previous payroll software."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7011587)

TP

Timothy P.

Reverend

> "It is all user friendly. If there is something negative about the software it's that I don't need to use a..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3109346)

MS

Marcus S.

Owner

> "Great fit for small businesses."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

SK

Spencer K.

CEO

> "Not sure how to set up a commission based employee payroll."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3028568)

MI

Marylenny I.

Owner

> "I am still navigating tools but it is pretty intuitive."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082)

SH

Steve H.

Owner

> "This was not what we wanted and never requested to have that, so it seemed like a bit of a sketchy effort..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3029083)

DE

Dale E.

CEO

> "Website easy to use."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008)

CC

Cc C.

Owner

> "I can't imagine switching any of my clients to other platforms."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3205307)

DE

Dale E.

CEO

> "Onboarding was easy."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008)

GC

Gayle C.

Manager

> "The new employee set up is a bit tedious."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3217059)

DD

David D.

Lead Pastor

> "OnPay is very simple and straightforward to set up."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7171969)

HR

Hannah R.

Owner

> "This has caused us issues in the past."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3428513)

TM

Tara M.

APN

> "Ease of use, the portal is very clean and not overwhelming."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080)

MM

Marsha M.

Executive Director

> "The dashboard was not user-friendly or eye-ease."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3438570)

MF

Michelle F.

CAS Manager

> "The full service payroll software saves us so much time with tax remittance and payroll compliance reports."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5094772)

GC

Gary C.

Owner

> "When using a tablet instead of a computer, you may not be able to access everything."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2893613)

DN

Danielle N.

Recovery division specialist

> "They make payroll more approachable and takes out a lot of the guess work out that first time users may have..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817)

MH

Martha H.

Owner

> "On boarding could be better, wasnt clear how to get I9s and w4s in the system."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2312109)

JS

Jon S.

Sales

> "They are there when I need help and have a mostly intuitive interface that allows me to take care of tasks on..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128)

JC

James C.

Owner/Driver

> "As of right now I have yet to find a feature that my company needs that on pay dues not have."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2811354)

AM

Alison M.

Field Agent

> "Overall Onpay is a good software for small businesses keep track of payroll, business expenses, and taxes."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4913586)

VR

Verified Reviewer

Marketing Coordinator

> "After that, the website would no longer let me log in with my password."

[See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510)

KK

Kassaundra K.

HR Manager

> "Very user friendly, allows self service for employees."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061)

VR

Verified Reviewer

Marketing Coordinator

> "I could only login with just my email, which felt a little sketchy."

[See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510)

LS

Laura S.

Financial Administrator

> "OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4288018)

RT

Ron T.

President

> "Getting folks set up as contractors vs. employees has been the one struggle/frustration. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2291439)

FA

Fassil A.

Marketing Manager

> "With OnPay, we have best payroll features and has best HR and onboarding capabilities"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6224627)

AA

Austin A.

Owner

> "The failure on tax reporting alone is reason to go elsewhere"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268)

JD

Jennifer D.

Director of Development

> "The interface is very intuitive. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933)

TAF

Terry Ann F.

Office Manager

> "Payroll reporting monthly was always a real pain for me. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2361063)

JR

Jessica R.

Director of Operations

> "The pros of OnPay are it's ease of use and affordability."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072)

AA

Austin A.

Owner

> "They keep messing up taxes."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268)

DN

Danielle N.

Recovery division specialist

> "Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little easier."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817)

LH

Lowell H.

President/CEO

> "The customer support is awful."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688)

JS

Jon S.

Sales

> "I like the ease of use with OnPay. And when there are issues or concerns, their team is quick to..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128)

PP

Patty P.

Accounts Payable

> "Can't believe the poor customer service. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2563760)

JR

Jessica R.

Director of Operations

> "As a small nonprofit, we have had a great experience and overall would highly recommend for small companies."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072)

PD

Priti D.

Manager

> "Taxes late"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509)

TN

Thang N.

Owner / Operator

> "OnPay is exactly the kind of payroll solution I needed to manage my business and keep my payroll organized and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4540902)

PD

Priti D.

Manager

> "Many employees were not happy."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509)

[View Reviews](https://www.capterra.com/p/167109/OnPay/reviews/)

## User interface

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

4.43 (7,228)

[OnPay](https://www.capterra.com/p/167109/OnPay/)

4.82 (468)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

ADP Workforce Now

30/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/155895/WorkforceNow/#features)

OnPay

Top features

34/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/167109/OnPay/#features)

### Recognition

ADP Workforce Now is recognized as a top-rated tool in 1 Capterra Shortlist reports

OnPay is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value PayrollSoftware (2026) 

Best Value PayrollSoftware (2022) 

### Deployment & support

ADP Workforce Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OnPay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ADP Workforce Now

-   By ADP
-   Located in United States
-   Founded in 1942

OnPay

-   By OnPay
-   Located in United States
-   Founded in 2007

## Popular Comparisons

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/)

$49/month

Price

$5/month

4.7

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/167109-205015/OnPay-vs-Deel)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

$49/month

Price

$8/month

4.7

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/167109-172127/OnPay-vs-Rippling)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/)

$49/month

Price

Contact vendor for pricing

4.7

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167109-185859/OnPay-vs-RUN)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

$49/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-167109/WebPay-vs-OnPay)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.3

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-155895/Patriot-Software-vs-WorkforceNow)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$49/month

Price

$17/month

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-167109/Patriot-Software-vs-OnPay)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-155895/Paycor-Perform-vs-WorkforceNow)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/)

$49/month

Price

$49/month

4.7

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-167109/Gusto-vs-OnPay)