# ADP Workforce Now Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of ADP Workforce Now Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of ADP Workforce Now Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/compare/155895-168243/WorkforceNow-vs-ADP-Vantage --- # ADP Workforce Now Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 17, 2025 Written byBarkha Bali Barkha Bali Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra so... [See bio & all articles](https://www.capterra.com/resources/author/bbali/) Content Writer Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Content Writer Barkha Bali is a writer at Capterra. She provides insights to help small and midsize businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ADP Workforce Now ADP Workforce Now Overview: ### Key takeaways Insights from verified Capterra reviews ADP Workforce Now helps small businesses manage payroll, time tracking, and HR tasks with features like direct deposit and employee self-service. It’s most used by admin teams in healthcare and service sectors. While login and support issues are common drawbacks, payroll reporting and clock-in/out simplify operations. Recent updates include AI-powered sourcing and anomaly detection for smarter hiring and payroll oversight. ### Our verdict It’s a practical choice for small and midsize businesses (SMBs) that need reliable payroll and HR tools with daily-use functionality. While it offers strong reporting and employee-facing features, expect occasional login friction and limited integration awareness. The platform is worth considering if your team values structured workflows and is prepared to navigate occasional support delays. Top alternative Featured Overall rating Based on 7,165 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Comprehensive employee time tracking Detailed paycheck breakdowns Challenging access and permissions Frequent slowdowns and lag Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ADP Workforce Now?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adp.com/&name=ADP Workforce Now) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ADP Workforce Now 4.4 (7,165) VS. [4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7,126) Ease Of Use 4.8 (4,263) Value For Money 4.2 (4,833) Value For Money 4.7 (3,915) Customer Service 4.2 (5,139) Customer Service 4.7 (4,017) ## ADP Workforce Now alternatives While ADP Workforce Now suits many SMBs, you might explore other options if your team prefers a simpler interface, needs more flexible integrations, or is looking for a solution that aligns better with your budget or regional payroll requirements. Highest Rated [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155895/WorkforceNow/alternatives/) ## Who uses ADP Workforce Now? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive employee time tracking 92% positive reviews out of 305 Most reviewers find time tracking straightforward, enabling easy management of hours, PTO, and benefits. Rickie F Operations Manager, 11 - 50 employees. "Very easy interface with easy to use tools for hourly tracking, auditing and corrections." Challenging access and permissions 70% negative reviews out of 372 Most users comment that strict security, frequent lockouts, and complex permissions make access and management difficult. Sydney B AGM, 51 - 200 employees. "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login." Detailed paycheck breakdowns 91% positive reviews out of 285 Most reviewers describe paycheck information as clear, with breakdowns of earnings, deductions, and payment history. R. N Marketing, 5,001 - 10,000 employees. "I like the way it presents your paycheck and the breakdown of what will be deducted." Frequent slowdowns and lag 80% negative reviews out of 304 Most users report slow loading times, laggy navigation, and occasional unresponsiveness, especially during peak usage. Chris J Territory Sales Manager, 501 - 1,000 employees. "It worked the way I needed it to but the interface of the app was annoyingly slow and choppy." Accessible diGital pay stubs 92% positive reviews out of 200 Most reviewers appreciate immediate, organized access to current and past pay stubs for financial needs. Cindy B Registered Behavior Technician, 51 - 200 employees. "The interface was simple to navigate for the first part and I find myself often accessing the website to review my payment stubs." Cumbersome password requirements 88% negative reviews out of 269 Most reviewers indicate frequent password changes, complex requirements, and difficult resets disrupt regular account access. Kristi B Comms, 1,001 - 5,000 employees. "constantly have to reset my password-- it never recognizes my username (it's correct) and password (also correct) and I end up locking out and having to reset everything again." ## ADP Workforce Now's interface The interface is structured to support frequent payroll and HR tasks, with users praising its mobile accessibility and layout for viewing pay stubs and benefits. However, reviews consistently flag login friction, slow performance, and occasional bugs that disrupt workflows. 2+ Barkha Bali Content Writer You’ll find the interface practical for daily payroll and time tracking, but expect occasional login delays and navigation quirks. Reviewers often mention needing to clear cookies or reset passwords, which can slow down routine tasks like checking pay or submitting time off requests. Ease of Use 4.3 (7,126) 4.3 Based on 7,126 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer ADP Workforce Now’s top-rated features help you streamline payroll and HR tasks with clarity and control. From managing direct deposits to tracking hours and benefits, the platform supports everyday workflows with reliable access and employee autonomy. Features 4.3 (7,122) 4.3 Based on 7,122 reviews Reviewers rated the ADP Workforce Now features below the highest. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Employee self-service 4.5 (39) 39 reviewers rated this feature Enables employees to manage payroll, benefits, and personal data independently. Teams highlight time savings, easy access to pay statements, and the ability to submit paperwork without involving HR. Direct deposit 4.5 (767) 767 reviewers rated this feature Allows employees to split deposits across multiple accounts and receive timely, secure payments. You’ll get note real-time updates, clear breakdowns of pay, and reduced reliance on paper checks. Candidate tracking 4.5 (51) 51 reviewers rated this feature Supports applicant progress monitoring, onboarding paperwork, and internal referrals. Reviewers find it useful for managing multiple roles and maintaining hiring workflows in high-turnover environments. Benefits dashboard 4.4 (56) 56 reviewers rated this feature Offers a clear interface for viewing benefit plans, tracking vacation and sick hours, and managing enrollment. Users appreciate the simplicity and autonomy it provides, though some note partial integration gaps. Clock in/out 4.3 (129) 129 reviewers rated this feature Tracks work hours and attendance with mobile and desktop access. Teams mention biometric readers, location restrictions, and the ability to correct missed punches, which supports payroll accuracy. Payroll reporting 4.3 (721) 721 reviewers rated this feature Generates detailed reports on earnings, deductions, and tax data. Your team will value its role in audits and budgeting, with easy access to historical data and visual comparisons. Compensation benchmarking 0 reviewers rated this feature Helps HR teams compare internal pay structures against market data. You can analyze compensation trends, identify gaps, and make informed decisions about salary adjustments and equity across roles and departments. AI-powered anomaly detection 0 reviewers rated this feature Monitors payroll and HR data to flag inconsistencies or unusual patterns. This feature helps prevent errors, detect fraud, and ensure compliance by automatically surfacing outliers in employee records or payment cycles. Advanced workflow automation 0 reviewers rated this feature Enables teams to build custom workflows for HR tasks like onboarding, approvals, and document routing. You can set triggers, conditions, and actions to streamline multi-step processes without manual intervention. Global payroll integration 0 reviewers rated this feature Supports payroll processing across multiple countries with localized compliance tools. You can manage international employees and contractors while aligning with regional tax laws and labor regulations. AI-powered sourcing tools 0 reviewers rated this feature These tools help recruiters surface qualified candidates faster using intelligent scoring algorithms. You can automate resume screening and prioritize applicants based on fit and experience. Generative AI-enabled job descriptions 0 reviewers rated this feature HR teams can create tailored, engaging job postings using natural language prompts. This helps attract top talent by aligning descriptions with role-specific needs. Embedded anomaly detection 0 reviewers rated this feature Payroll now includes continuous calculations and AI-driven alerts for unusual patterns. This aids teams in catching errors early and resolving issues before payroll runs. Configurable workflow automation 0 reviewers rated this feature ADP has expanded its workflow builder to support more HR processes, including onboarding, performance reviews, and document routing. You can set triggers and actions to reduce manual effort. All key features (114) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 36.03% of 297 reviewers that rated this feature as important or highly important Track 401(k) participant contributions and employer match 42.99% of 107 reviewers that rated this feature as important or highly important Collect data and compile reports to stay in compliance with Affordable Care Act requirements 0% of 0 reviewers... Define levels of authorization for access to specific files or systems 53.27% of 107 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 76.67% of 90 reviewers that rated this feature as important or highly important Enables teams to build custom workflows for HR tasks like onboarding, approvals, and document routing. You can set triggers, conditions, and actions to streamline multi-step processes without manual intervention. 0 reviewers rated this feature Monitors payroll and HR data to flag inconsistencies or unusual patterns. This feature helps prevent errors, detect fraud, and ensure compliance by automatically surfacing outliers in employee records or payment cycles. 0 reviewers rated this feature These tools help recruiters surface qualified candidates faster using intelligent scoring algorithms. You can automate resume screening and prioritize applicants based on fit and experience. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 48.65% of 37 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 40.00% of 20 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 39.86% of 296 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates 63.64% of 11 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 25.64% of 39 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events 45.83% of 48 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups 76.23% of 122 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications 36.36% of 11 reviewers that rated this feature as important or highly important Researching and validating a person's criminal, educational, job or financial records 61.11% of 18 reviewers that rated this feature as important or highly important Offers a clear interface for viewing benefit plans, tracking vacation and sick hours, and managing enrollment. Users appreciate the simplicity and autonomy it provides, though some note partial integration gaps. 56 reviewers rated this feature Record employee's benefit plans and selections throughout career progression 53.54% of 325 reviewers that rated this feature as important or highly important Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 0% of 0 reviewers... Record candidates' information such as role, professional qualifications, experiences, skills or attributes 38.10% of 42 reviewers that rated this feature as important or highly important Proactive search for potential hires to fill current and future job openings and build talent pipelines 0% of 0 reviewers... Supports applicant progress monitoring, onboarding paperwork, and internal referrals. Reviewers find it useful for managing multiple roles and maintaining hiring workflows in high-turnover environments. 51 reviewers rated this feature Process of enhancing skills & experiences for continuous professional growth & advancement 0% of 0 reviewers... Print paychecks issued to confirm payment of wages or salary 39.36% of 94 reviewers that rated this feature as important or highly important Tracks work hours and attendance with mobile and desktop access. Teams mention biometric readers, location restrictions, and the ability to correct missed punches, which supports payroll accuracy. 129 reviewers rated this feature Helps HR teams compare internal pay structures against market data. You can analyze compensation trends, identify gaps, and make informed decisions about salary adjustments and equity across roles and departments. 0 reviewers rated this feature Manages compensation such as salary, bonus, and benefits processes, aligning with policies 55.98% of 259 reviewers that rated this feature as important or highly important Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels 0% of 0 reviewers... Catalog, manage, and develop employee skill sets 33.33% of 6 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 33.33% of 12 reviewers that rated this feature as important or highly important ADP has expanded its workflow builder to support more HR processes, including onboarding, performance reviews, and document routing. You can set triggers and actions to reduce manual effort. 0 reviewers rated this feature Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) 40.00% of 5 reviewers that rated this feature as important or highly important Alter the layout and content of reports 50.85% of 59 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 36.36% of 22 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 50.00% of 8 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy 100.00% of 3 reviewers that rated this feature as important or highly important Allows employees to split deposits across multiple accounts and receive timely, secure payments. You’ll get note real-time updates, clear breakdowns of pay, and reduced reliance on paper checks. 767 reviewers rated this feature Store, manage, and track all electronic documents in a centralized location 50.00% of 40 reviewers that rated this feature as important or highly important Digital forms that are shared and accessed online 90.00% of 20 reviewers that rated this feature as important or highly important Payroll now includes continuous calculations and AI-driven alerts for unusual patterns. This aids teams in catching errors early and resolving issues before payroll runs. 0 reviewers rated this feature Electronic storage of staff/employee contact information and job status in a centralized repository 57.74% of 769 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 61.69% of 154 reviewers that rated this feature as important or highly important Process of familiarizing new employees with the company, their position, and responsibilities 46.67% of 30 reviewers that rated this feature as important or highly important Online portal where employees can access and track their own information 72.94% of 170 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics 50.76% of 459 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability 46.58% of 161 reviewers that rated this feature as important or highly important Gateway through which employees can access the system 48.72% of 39 reviewers that rated this feature as important or highly important Enables employees to manage payroll, benefits, and personal data independently. Teams highlight time savings, easy access to pay statements, and the ability to submit paperwork without involving HR. 39 reviewers rated this feature Track and measure time worked for employees 81.01% of 79 reviewers that rated this feature as important or highly important Software specialized for accountants and accounting firms 0% of 0 reviewers... Designed for small businesses 0% of 0 reviewers... HR teams can create tailored, engaging job postings using natural language prompts. This helps attract top talent by aligning descriptions with role-specific needs. 0 reviewers rated this feature Supports payroll processing across multiple countries with localized compliance tools. You can manage international employees and contractors while aligning with regional tax laws and labor regulations. 0 reviewers rated this feature Establish measurable goals and objectives and track their progress over a specific period of time 54.17% of 24 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection 50.00% of 26 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management 43.28% of 67 reviewers that rated this feature as important or highly important Document completed by employee to assist with career and personal development to reach short term and long term goals 66.67% of 15 reviewers that rated this feature as important or highly important Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences 0% of 0 reviewers... Manage and track all job information and associated tasks 0% of 0 reviewers... Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) 43.90% of 41 reviewers that rated this feature as important or highly important Predict labor requirements based on past and present data/trends 45.45% of 11 reviewers that rated this feature as important or highly important Facilitate training materials that help employees grow and progress in their positions 29.33% of 75 reviewers that rated this feature as important or highly important Manage and track employee attendance 50.00% of 70 reviewers that rated this feature as important or highly important Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies 0% of 0 reviewers... Access the system via a mobile application 70.59% of 17 reviewers that rated this feature as important or highly important Pay employees in multiple countries using correct currencies and correct tax deduction amounts 19.72% of 71 reviewers that rated this feature as important or highly important Pay employees in multiple states with correct tax deduction amounts in each 28.40% of 81 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 49.57% of 234 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal 82.76% of 29 reviewers that rated this feature as important or highly important Diagram that shows the structure of an organization and the relationships between parts 0% of 0 reviewers... Create orientation programs for new employees or students 0% of 0 reviewers... You get comprehensive payroll management, including paystub access, automated tax deductions, and schedule tracking. Reviewers appreciate the organized interface, easy retrieval of pay records, and seamless processing, but some mention outdated visuals and hidden split-pay options for regular users. 67.35% of 1121 reviewers that rated this feature as important or highly important Generates detailed reports on earnings, deductions, and tax data. Your team will value its role in audits and budgeting, with easy access to historical data and visual comparisons. 721 reviewers rated this feature Peer/teammate feedback and review on individual's performance 40.00% of 10 reviewers that rated this feature as important or highly important Evaluation process that provides feedback on an employee's job performance 0% of 0 reviewers... Organize and manage the accomplishments and development of employees or performance of applications or systems 40.40% of 99 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 44.44% of 9 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees 59.46% of 37 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Active reporting of data and metrics 45.00% of 20 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization 36.36% of 99 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 46.75% of 77 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 20.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 47.94% of 436 reviewers that rated this feature as important or highly important Follow the progression of a task associated with performance reviews 50.00% of 4 reviewers that rated this feature as important or highly important An individual's evaluation of his or her own strengths, weaknesses, and skills 57.14% of 14 reviewers that rated this feature as important or highly important The self-service portal empowers you to manage payroll, benefits, and personal info independently, with 24/7 access. Reviewers appreciate reduced HR workload and intuitive controls, though some report navigation issues, outdated UI, and occasional login or security challenges. 62.13% of 742 reviewers that rated this feature as important or highly important Track and manage sick leave time 69.39% of 49 reviewers that rated this feature as important or highly important Track employee skills, competencies, training & qualifications 50.00% of 8 reviewers that rated this feature as important or highly important Planning, tracking and developing internal talent for future key position filling 26.98% of 63 reviewers that rated this feature as important or highly important Integrate with Talent Managment software to better track learners progress and training sessions 0% of 0 reviewers... Create, manage and track all task activities and progression 65.38% of 26 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors 60.00% of 615 reviewers that rated this feature as important or highly important The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return 50.00% of 2 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance 0% of 0 reviewers... Organizing a group of people to accomplish a task 100.00% of 3 reviewers that rated this feature as important or highly important Addition of necessary external data, applications, tools, or features 0.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 22.86% of 35 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 64.03% of 481 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 63.26% of 215 reviewers that rated this feature as important or highly important Tools that allow employees to request/schedule time off 75.00% of 12 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 60.63% of 442 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 71.15% of 208 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs 32.35% of 68 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time 63.83% of 564 reviewers that rated this feature as important or highly important Utilize third party services to cover unforeseen labor needs 18.18% of 11 reviewers that rated this feature as important or highly important With this capability, you can access, download, and print W-2 forms digitally and early each year. Reviewers appreciate the convenience, timely notifications, and error reduction, noting it streamlines tax filing and lets employees retrieve forms without waiting for mailed copies. 62.63% of 677 reviewers that rated this feature as important or highly important Automatically subtract garnishments from wages 34.02% of 97 reviewers that rated this feature as important or highly important SaaS, web-based, online deployment 0% of 0 reviewers... Assess skills, outcomes and results using preset metrics and averages 57.14% of 7 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 65.96% of 47 reviewers that rated this feature as important or highly important A set of processes to optimize the productivity of its employees 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Barkha Bali Content Writer ADP Workforce Now’s top-rated features help you streamline payroll and HR tasks with clarity and control. From managing direct deposits to tracking hours and benefits, the platform supports everyday workflows with reliable access and employee autonomy. Features 4.3 (7,122) 4.3 Based on 7,122 reviews ## Pricing ADP Workforce Now does not publish pricing on its website; buyers must contact the vendor for a quote based on team size and selected modules. However, SMBs report paying around $14 per employee, per month, which aligns with typical HR software budgets. ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/155895/WorkforceNow/pricing/) Barkha Bali Content Writer Costs will vary by module and headcount, but ADP Workforce Now’s pricing structure meets SMB expectations, especially for firms prioritizing payroll accuracy and HR automation. Value for money 4.2 (4,833) 4.2 Based on 4,833 reviews ## Integrations It supports native and third-party integrations with productivity, payroll, and ERP systems. These include Microsoft Excel, Microsoft Outlook, and Paycor. Additionally, ADP SmartConnect and API Central provide broader support for Oracle and SAP links. Popular integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ ClockShark](https://www.capterra.com/p/155467/ClockShark/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/) Barkha Bali Content Writer Connecting ADP Workforce Now with tools like Excel, Outlook, and ERP platforms helps your HR lead automate payroll reporting, sync calendars for HR events, and reduce manual entry, especially when managing compensation, scheduling, and compliance. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5139) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5,139) 4.2 Based on 5,139 reviews ## User reviews Overall rating 4.4 Based on 7,165 reviews Filter by rating 5(4162) 4(2142) 3(660) 2(135) 1(66) Mentioned topic Sorted by most recent Collette K. Practice Manager Health, Wellness and Fitness ### "ADP Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 27, 2026 Overall I would have to rate my experience as ok definately not great due to errors that have occured with ADPIA interfacing platform and incorrect information being put in which caused deduction errors and reversals with mistakes made. Pros Platform easy to use once you know how to navigate it. Reporting is easy within the platform and reports are easy to find. Pricing is competative. Cons You do not have a dedicated support person to call and speak to. No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. Unlike paychexs the customer service is lacking Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Mainly pricing and a error with deductions and the delay to fix the error Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mayted B. Medical collector Hospital & Health Care ### "Great system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Overall experience was great, quick and easy to use, really useful for people who are not texting savvy Pros What I like the most about ADP no matter what company you worked for as long as they have ADP you would be able to see all your tax forms from all job jobs Cons What I like least about ADP was that there was a times where it would glitch and would lock me out of my account to the point. I had to call IT. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hallye N. Operations Manager Mechanical or Industrial Engineering ### "Great for Payroll" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 26, 2026 Reliable and feature-rich for mid-to-large teams, but complex setup and inconsistent support make it frustrating without dedicated HR staff. Pros ADP excels at automated payroll, tax compliance, benefits administration, employee self-service, and centralized HR and time tracking in one platform. Cons Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sebastian C. Guest Services Expert Food & Beverages ### "Great overall workplace compensation management application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Overall very good with no real issues and great functionality for what I needed to use it for. User friendly and easy to find information on. Pros Good and useful platform for checking a couple work related things such as pay compensation, hours and availability, paychecks, tax documents, and legal information. Good value for money and easy to use and setup. Good communication from customer support team and helped me fix issues if they arose. Cons No real issues. A few lags or performance slowdowns and occasional issues with logging in and being logged out but nothing too bad. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amy S. Intake Coordinator Medical Practice ### "Great for HR and employees!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 23, 2026 My overall experience with ADP is good. I like the app for the payroll management. The customization is limited but still can be managed. It is a good app for long term use for HR. Pros ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and employee data integrated in one system.“ Cons It is hard to get customer support when you need it right away. This is frustrating for HR and the employees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Data Analyst Medical Devices ### "ADP is excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 My overall experience has been great. I had a small problem with something and our HR manager helped me get it fixed easily! Pros I like ADP as an employee, it's an easy way to see my pay, manage time off, and manage benefits. Being new to any service like this, ADP was a good one to start with. Cons There is nothing I have found that I dislike about ADP. There are many features that I have used and they have all worked well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KA Karla A. Manager E-Learning ### "Still recommend, look for add'l features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 21, 2026 Still really pleased with it and glad that everything i need for personal or personnel is in one place. Pros I've been using the ability to direct deposit using multiple accounts and easily shift from one to another. Cons The interface on the organization charts is not intuitive. I've got it, but it took a minute to figure it out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Toma P. Supervisor Construction ### "Pay Stub review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 20, 2026 Overall, the experience was satisfactory. It provided the basic needs required to keep track of pay stubs and hours. Pros What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions. Cons What I did not like about ADP was that it had a lot of glitches. There were days where the login did not work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Noelia M. HR Business Partner Food Production ### "Known platform, but needs better usability and support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 19, 2026 Overall, ADP Workforce Now is a robust system with strong capabilities, but the user experience and support do not always match the expectations. It works well for core HR functions, but improvements in usability and customer support would significantly enhance the experience. Pros ADP has strong brand recognition and a well-established presence in the market, which builds trust. The platform also offers a wide range of HR and payroll features in one system. Cons Customer service can be inconsistent and slow to respond. The platform is not very intuitive, and navigation can feel outdated, requiring additional training for basic tasks. Switched from [Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/) We transitioned from a PEO to ADP Workforce Now (HRS) to gain more control, flexibility, and visibility over our HR operations. While the PEO model offered bundled services, it often limited customization and created barriers when managing internal processes, especially as our company scaled. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rachel L. CXA Consumer Services ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 19, 2026 Great system, it doesn't seem to crash or lag too much. Easy log in and finding my documents, appreciate the ease of use Pros It seems pretty simple to use and log in isn't as complicated as some other systems I am using so this is nice Cons There's not a whole lot I can think of that is negative, I get logged in easy, get my documents and on my way Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) ## FAQs Yes. ADP Workforce Now is a cloud-based platform that centralizes payroll, HR, benefits, and time tracking. It offers secure access from desktop and mobile devices, with data hosted and managed by ADP. Yes. ADP Mobile Solutions is available for iOS and Android devices. It allows employees to view pay stubs, manage benefits, and access HR data. The app supports devices running iOS 15+ or Android 8+. ADP does not publish pricing online. However, SMBs report paying around $14 per employee, per month for such software. Final pricing depends on selected modules and team size. ADP Workforce Now integrates with tools like Microsoft Excel, Outlook, Paycor, and major enterprise resource planning (ERP) tools via SmartConnect and API Central. These links support payroll, scheduling, and reporting workflows. Yes, but only in higher-tier plans. ADP Workforce Now offers global payroll integration and compliance tools for companies operating across multiple countries. Yes. ADP includes compliance support for payroll, benefits, and HR regulations. It also offers SmartCompliance tools to manage ongoing requirements and reduce risk. Support is available via phone, online help centers, and administrator guides. Employees must contact their company’s HR or payroll department for account-specific issues. Yes. ADP Workforce Now includes compensation benchmarking tools that compare internal pay structures against market data from over 42 million employee records. Yes. Administrators can customize workflows, dashboards, and access controls. The platform also supports configurable automation for HR tasks like onboarding and performance reviews. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from ADP Workforce Now’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [Capterra’s 2025 HR Software Trends: How Leading Organizations Transform Talent With Technology](https://www.capterra.com/resources/hr-software-trends-ai-talent-transformation/) Published July 24, 2025 by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) and [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [Capterra’s 2025 Tech Trends Report: Where Regretful HR Software Purchases 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by [Stephan Miller](https://www.capterra.com/resources/author/smiller/) ### [6 Accounting Tasks That Can Be Fully Automated](https://www.capterra.com/resources/accounting-automation/) Published February 28, 2024 by [Leaman Crews](https://www.capterra.com/resources/author/leaman-crews-guest-contributor/) ### [3 Benefits and Challenges of Modern Accounting Solutions Over Manual Methods](https://www.capterra.com/resources/benefits-of-accounting-software/) Published August 23, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) Popular comparisons [Deel vs ADP Workforce Now](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel)[Rippling vs ADP Workforce Now](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling)[Paylocity vs ADP Workforce Now](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)[RUN Powered by ADP vs ADP Workforce 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methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)