# ADP Workforce Now vs QuickBooks Payroll: Features and Cost Comparison 2026 | Capterra > ADP Workforce Now vs QuickBooks Payroll: Which payroll tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/155895-174981/WorkforceNow-vs-QuickBooks --- # ADP Workforce Now vs QuickBooks Payroll Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP Workforce NowQuickBooks Payroll2/4 selected [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (989)](https://www.capterra.com/p/174981/QuickBooks/reviews/) [## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [## QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (989)](https://www.capterra.com/p/174981/QuickBooks/reviews/) Starting Price Contact vendor Starting Price Contact vendor for pricing Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Starting Price $3.50/month Starting Price $3.50/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [7,228 reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Positive 6,368 Neutral 659 Negative 201 Positive 6,368 Neutral 659 Negative 201 Reviews Sentiment Based on [989 reviews](https://www.capterra.com/p/174981/QuickBooks/reviews/) Positive 869 Neutral 58 Negative 62 Positive 869 Neutral 58 Negative 62 Best for (according to reviews) - **Business size**: Small businesses account for 3,681 reviews (52%), demonstrating broad uptake among this segment, with midsize and enterprise users contributing 24% and 18% of reviews respectively. - **Industry**: Hospital & health care, computer software, and non-profit management together represent 15% of reviews, indicating usage across diverse sectors without a single dominant industry. - **Use cases**: Payroll (61%), human resources (20%), and employee vacation & PTO tracking (18%) are primary functions, reflecting a focus on core HR and payroll management needs. Best for (according to reviews) - **Business size**: Small businesses account for 90% of reviews (849), reflecting high usage rates among this segment. - **Industry**: Construction, accounting, and medical practice together represent 26% of reviews, indicating broad adoption across these sectors. - **Use cases**: Payroll (78%), tax management (25%), and time tracking (13%) are the main applications, highlighting a focus on core financial operations. ## Not a match? Find software alternatives tailored to your priorities. 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Users value its flexibility in direct deposits, extensive payroll tracking, and reliable tax compliance features, though they mention the setup and navigation can be complex. They appreciate the platform’s modular approach, which they say can lead to time and resource savings, but note that costs may be higher for smaller organizations. QuickBooks Payroll QuickBooks Payroll users consider it ideal for small businesses seeking straightforward payroll processing, automated tax compliance, and strong integration with QuickBooks accounting software. They highlight its easy setup, customizable reporting, and efficient direct deposit options, appreciating its affordability and manageable learning curve. However, some reviewers mention integration challenges and customer service issues, especially when updating employee information or resolving errors. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison When comparing ADP Workforce Now and QuickBooks Payroll in the payroll space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 69,139 reviews from Payroll users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. ADP Workforce Now 88%Fit High performer Feature ratings Payroll Management 4.6 Direct Deposit 4.8 Payroll Reporting 4.6 Tax Compliance 4.6 QuickBooks Payroll 82%Fit Feature ratings Payroll Management 4.6 Direct Deposit 4.7 Payroll Reporting 4.5 Tax Compliance 4.5 Payroll Management 4.6 (1154) 4.6 (228) Users of ADP Workforce Now appreciate its intuitive interface and comprehensive payroll management features, which they say include easy access to pay stubs, tax statements, and historical payroll data. They value the ability to track paychecks, manage deductions, and ensure timely payments. However, some users mention that the setup can be complex due to the numerous options available. QuickBooks Payroll users, on the other hand, highlight the seamless integration with QuickBooks Online for accounting, which they say makes payroll management straightforward and efficient. They find it easy to set up, manage various pay arrangements, and handle payroll taxes. In general, users find ADP Workforce Now reliable for detailed payroll tracking, while they praise QuickBooks Payroll for its integration and ease of use. Direct Deposit 4.8 (841) 4.7 (182) ADP Workforce Now users appreciate the convenience and reliability of its direct deposit feature, noting that it allows for easy setup, verification, and the ability to split deposits into multiple accounts. They also value the timely notifications and the ability to make instant changes. QuickBooks Payroll users similarly find the direct deposit feature convenient and time-saving, saying that it offers straightforward setup and management. They particularly appreciate the same-day and next-day deposit options. However, some users mention occasional issues with deposit limits and fees. Overall, users value ADP Workforce Now for its flexibility and reliability in direct deposits, while they note QuickBooks Payroll for its efficiency and quick deposit options. Payroll Reporting 4.6 (791) 4.5 (185) Reviewers of ADP Workforce Now find its payroll reporting feature comprehensive and user-friendly, appreciating the clear visuals and customizable options. They value the ability to track hours, manage deductions, and generate detailed reports for audits and compliance. Some users mention that finding the right report can be time-consuming. QuickBooks Payroll users also value the robust and customizable reporting capabilities, which they say help in financial analysis and tax compliance. They find it easy to generate and export various reports, though some users find the interface confusing. In summary, users think both tools offer valuable payroll reporting features, noting that ADP Workforce Now provides detailed tracking and QuickBooks Payroll offers customizable and integrated reporting. Tax Compliance 4.6 (629) 4.5 (197) ADP Workforce Now users appreciate its tax compliance feature for ensuring accurate tax calculations, timely submissions, and easy access to tax documents. They find it helpful for managing tax deductions and staying compliant with regulations. However, some users mention limitations with handling both W-2 and 1099 employees. QuickBooks Payroll users value the automated tax calculation, filing, and payment features, which they say simplify tax compliance. They appreciate the reminders and ease of tracking tax liabilities, though some users report issues with migration and specific filings. Overall, users value ADP Workforce Now for its comprehensive tax management, while they praise QuickBooks Payroll for its automation and ease of use in tax compliance. ## Pricing comparison ### Starting prices ADP Workforce Now Contact vendor for pricing QuickBooks Payroll $3.50 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/174981/QuickBooks/pricing/) ### Value-for-money analysis 4.2 (7228) 4.3 (989) When it comes to the value for money of both ADP Workforce Now and QuickBooks Payroll, ADP Workforce Now's user reviews tend to focus on its comprehensive features and potential cost savings, and QuickBooks Payroll reviews call out its affordability and ease of use. Reviewers find that ADP Workforce Now offers good value for money, especially for larger companies. They appreciate the platform's extensive features and the ability to add modules as needed, which they say can lead to significant time and resource savings. However, users also mention that the pricing can be high, particularly for smaller businesses, and that additional costs for modules and features can add up. With regard to QuickBooks Payroll, reviewers appreciate its affordability and ease of use, noting that it is cost-effective for small businesses. They highlight the convenience of integrating it with QuickBooks accounting software and the overall value it provides. At the same time, some users feel that the pricing can be high, especially with annual increases and additional fees for certain features, which they indicate may not be ideal for very small businesses. ## How does the user experience compare on ADP Workforce Now vs QuickBooks Payroll? ### Overall rating 4.4 (7228) 4.5 (989) ### User interface ADP Workforce Now QuickBooks Payroll ### Customer service and support ADP Workforce Now Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat QuickBooks Payroll Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of ADP Workforce Now vs QuickBooks Payroll ADP Workforce Now and QuickBooks Payroll are two options for payroll software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about ADP Workforce Now vs QuickBooks Payroll to find the best fit for you. Users appreciate ADP Workforce Now for its robust payroll management, noting its ease of use, comprehensive features, and time-saving capabilities. They also value its employee management tools, highlighting the convenience of tracking employee activities and accessing important information. Additionally, reviewers find the pay stubs feature beneficial, citing the self-service portal for easy access to payroll details. When it comes to QuickBooks Payroll, users commend its payroll services for simplifying payroll management and ensuring compliance. They also appreciate the manageable learning curve and find it particularly suitable for small businesses, noting its integration with other QuickBooks products. As for the cons, ADP Workforce Now users mention difficulties with reporting, citing complex navigation and lack of customization. They also find the navigation cumbersome and updates challenging to keep up with. Meanwhile, QuickBooks Payroll users report issues with employee payroll management, noting integration problems and difficulties in updating information. They also criticize the customer service for being unresponsive and find issue resolution to be problematic, citing frequent errors and slow responses. \[[2](#source-item-2)\] Pros ADP Workforce Now ER Ernesto R Quality AssuranceFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is effective, organized, and valuable for managing day-to-day HR processes.“ June 22, 2026 HD Haley D Accounting AdminMedical Practice, 501 - 1,000 employeesUsed the software for: Less than 6 months. “ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in one centralized platform.“ March 2, 2026 QuickBooks Payroll SA Suman A Owner,Bookkeeper,TaxPreparerAccounting, Self-employedUsed the software for: Less than 6 months. “I like it's streamlined Financial integration and this eliminates manual data entry and ensures our general ledger is always up to date.“ June 4, 2026 Brendan R Workshop ManagerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “It’s intuitive once you have it set up, and it really simplifies the administrative burden of running a small business. While there’s a learning curve and support could be more responsive, the time I save on manual payroll tasks makes it well worth the investment.“ June 26, 2026 Cons ADP Workforce Now GS Gift S Human Resources ClerkConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and finding consistent, prompt customer support often feels like navigating an endless maze of tickets.“ May 29, 2026 DY Diana Y Former HR Specialist. No longer with Summit.Marketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a call-back. And sometimes, the call-backs would tell you that You needed to be re-directed to a different area for resolution so that only increased frustration and delay.“ January 8, 2026 QuickBooks Payroll fc fannie c EstimatorElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: More than 2 years. “I also cannot increase the font size when I need to read descriptions, which can be frustrating.“ June 20, 2026 Alvin W OwnerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “My client has had to turn of automatic payroll features because he can't afford to give Intuit his money for 6 weeks at a time.“ January 24, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from payroll software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between ADP Workforce Now and QuickBooks Payroll? Talk to a Capterra advisor for free and get results within 15 minutes. 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