Capterra Logo
Helping businesses choose better software since 1999

ADP Workforce Now vs ADP Comprehensive Services: Which is a better fit?

Updated on January 26th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 18,568 reviews from Payroll users.
% Fit
Missing features
Feature ratings
Tax Calculation
NA
Payroll Management
4.6
Direct Deposit
4.8
Tax Compliance
4.6
W-2 Preparation
4.7
% Fit
Missing features
Feature ratings
Tax Calculation
NA
Payroll Management
4.3
Direct Deposit
4.9
Tax Compliance
4.4
W-2 Preparation
4.7
User satisfaction
4.4
User reviews6,933
Ease of use
4.3
Functionality
4.3
Value for money
4.2
Customer support
4.2
4.2
User reviews237
Ease of use
4.2
Functionality
4.2
Value for money
3.9
Customer support
4.0
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics and more.

Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-7b22ba5f-1bf0-47cc-fbb2-08dbdfa7202f
Donald N
Photographer
5.0

Donald: Yes, I'm Donald. I work with Gardner-Webb University as a standardized patient, and I would rate the ADP software with the five stars out of five stars. The previous software that was being used, it wasn't as quick and easy as the ADP. It was outdated, and so people were having trouble getting everything submitted for hours, and so there was an issue with just the software not really being updated frequently that we had. So, ADP was something that was being updated frequently and was easier to use than the old software. We chose ADP Workforce software because it was something that had great reviews, it was being used by other companies, and we did some research on it to figure out that the ADP was being reviewed very well, and that it seemed to be a decent program that could provide everything we needed as far as being able to submit the times, being able to keep track of the different people that were working and that. So, it seemed to me more convenient, have great reviews, and was being used by a lot of other companies based on searches done on the ADP software. It's very easy for it to be integrated. Once it was set up, then we were able to access it very quick and easy. The information provided and the app itself was easy to fall along with and didn't take very long for everybody to get adjusted and acclimated to it. I highly recommend ADP Workforce. I think it would be great for others to use because of easy access, navigation is great. It's something that doesn't have a lot of issues like troubleshooting problems. It seems to function very well, and I've not had any issues with it. So, I definitely recommend that. I'd say the others should use it for the ease of access and the functioning of it.

How Capterra sources reviews
View all video reviews
Chris B
Hr compliance coordinator
4.0

Chris: Hello, my name's Chris. I'm an HR generalist. I work at a home company that has about 100 people, and ADP Comprehensive Services, I give a four out of five. We use ADP for hiring processes and we also use it for weekly payroll and monthly payroll. Things I like about ADP is how everything is right there where you need it. There's very few things that aren't, but everything else is right there where you need it. Things I don't like about ADP is how difficult it makes it to figure out time cards, because I had to do a math calculation in order figure there out, and there are a few other things that I wish they could do some improving on, as far as when it comes to the hiring process as well.

How Capterra sources reviews
View all video reviews
User interface
155895 video thumbnail}
1 Video
175840 video thumbnail}
1 Video
155895
5 screenshots
175840
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
1099 Preparation
207
Important
401(k) Tracking
388
Important

ADP Workforce Now

30/39
  • 1099 Preparation
  • Accounting Integration
  • Audit Management
  • Auto Update
  • Calendar Management
  • Data Import/Export
  • Mobile Access
  • Reimbursement Management
  • Tax Calculation
  • 401(k) Tracking
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Direct Deposit
  • Document Management
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Multi-Country
  • Multi-State
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Tax Compliance
  • Third-Party Integrations
  • Time & Attendance
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
See All features
Hide Payroll Software Features -

ADP Comprehensive Services

Top Features
32/39
Show Payroll Software Features +

ADP Comprehensive Services

--

ADP Workforce Now
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP Comprehensive Services
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP Workforce Now
  • By ADP
  • Located in Canada
  • Founded in 1942
ADP Comprehensive Services
  • By ADP
  • Located in Canada
  • Founded in 1942
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: