--- title: "Compare ADP Workforce Now vs ADP Comprehensive Services 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ADP Workforce Now and ADP Comprehensive Services based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services" page_type: "comparison" language: "en" --- # ADP Workforce Now vs ADP Comprehensive Services Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP Workforce NowADP Comprehensive Services2/4 selected [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,260)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (268)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) [## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,260)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,260 reviews](#user-reviews) Positive 6,398 Neutral 660 Negative 202 [## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (268)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [268 reviews](#user-reviews) Positive 226 Neutral 29 Negative 13 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings Direct Deposit 4.8 Employee Database 4.5 Data Import/Export NA Mobile Access 4.4 Multi-Country 4.0 62%Fit Missing features Not enough reviews Feature ratings Direct Deposit 4.8 Employee Database 4.3 Data Import/Export 4.3 Mobile Access NA Multi-Country \-- User satisfaction User satisfaction 4.4 User reviews[7,260](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 User satisfaction 4.3 User reviews[268](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 3.9 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more. Best for Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution. ## User reviews Pros & cons ER Ernesto R. Quality Assurance > "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414) GS Gift S. Human Resources Clerk > "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016) HD Haley D. Accounting Admin > "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations in..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573) Hallye N. Operations Manager > "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383) HM Hailey M. Hr Generalist > "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a learning..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374) DE Dave E. Maintenance Tech > "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292) AS Amy S. Intake Coordinator > "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351) MW Melinda W. Owner > "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) BW Bradford W. Guarding > "I like having payroll, benefits, tax forms, and time off requests all in one place, and being able to access everything from my phone or computer." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577) GS Gift S. Human Resources Clerk > "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016) BW Bradford W. Guarding > "I found the self-service features convenient and appreciated being able to use the system from both my computer and mobile device. While the interface can occasionally be a..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577) NdM N'dea M. Human Resources Technician > "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341) VR Verified Reviewer Customer Service Expert > "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453) RR Rebecca R. Production Office Manager > "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290) BM Bernice M. HR > "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803) DY Diana Y. Former HR Specialist. No longer with Summit. > "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697) RA Rochel A. Delivery Station Associate > "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256) LI Lucas I. Affiliate Manager > "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368) Osvaldo C. Sales Manager > "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151) VR Verified Reviewer Customer Service > "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878) SQ Samantha Q. HR Manager > "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) BS Brian S. Operations Manager > "However, occasional technical issues and limited customization options prevent me from giving it a perfect score." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172) Heather C. Flight Ops Coordinator > "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475) VR Verified Reviewer FA > "Customization options are kind of insufficient for specific business needs from an admin perspective." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764) Katie T. Team Gymnastics Coach > "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) Victoria H. HR Director > "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975) Dana P. Staffing Coordinator > "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446) DH Denise H. Paralegal > "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with my..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622) ML Martin L. sdr > "The mobile app is surprisingly reliable for checking my remaining PTO or clocking in/out without needing a desktop" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168) JG Jesus G. Case Worker > "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180) QC Quan C. Director > "Our staff quickly learned how to clock in and out, check their schedules, and access their pay information with very little training." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924) VR Verified Reviewer CHIEF ACCOUNTING OFFICER > "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595) VR Verified Reviewer Commercial Advisor > "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719) RI Ricardo I. Customer Service Representative > "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827) STE Sai Teja E. Construction Project Manager > "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232) RG Ruby G. Patient Advocate > "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564) NK Navpreet K. Team Leader > "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557) JT Jarvis T. Operations Manager > "It can be buried in menus and require too many clicks to perform simple tasks." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) QC Quan C. Director > "The transition was much smoother than we expected, and the platform has helped us streamline our payroll and employee time tracking." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924) MW Melinda W. Owner > "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) BP BRITTANI P. Phlebotomist, CMA > "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178) Yatra P. Omni Associate > "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834) BW Bradford W. Guarding > "The platform makes it easy to access pay stubs tax documents, benefits information, and time-off requests in one place." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577) ML Martin L. sdr > "Navigating through the different modules can sometimes be confusing because there are so many layers of menus" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168) Sera A. Realtor > "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116) Cynthia R. Clinician > "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310) TP Toma P. Supervisor > "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257) Collette K. Practice Manager > "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243) JM Jade M. Owner > "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725) SQ Samantha Q. HR Manager > "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) AL Andrea L. Recruiting Specialist > "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system...." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635) Shawn M. VP HR > "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) AM Ami M. General Manager > "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480) TW Tabatha W. Nurse Supervisor > "The biggest downside was that the interface could sometimes feel outdated and not always intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698) ER Ernesto R. Quality Assurance > "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414) VR Verified Reviewer Finance Associate > "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been using..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081) SB Sydney B. AGM > "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times, etc)" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905) Sandrine L. Team Leader > "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659) Shawn M. VP HR > "I also appreciate the self-service features for employees, which empower them to manage their own information." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805) PP Private P. Digital Marketing > "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205) AG Anthony G. Wholesale parts sales mgr > "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331) MF Mike F. Manager > "What I like least about ADP workforce is that it has some features that are quite inconvenient for me." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041) MO Maxwell O. Program Manager > "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174) DS DEBORAH S. Controller > "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805) VR Verified Reviewer HR Assisttant > "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085) Katie T. Team Gymnastics Coach > "Sometimes, the app struggles to stay connected to the wifi." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) JT Jarvis T. Operations Manager > "The login process was consistent and provided seamless access to my financial documents." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307) RB Robreana B. Beauty > "The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6882548) EF Ethan F. Logistics Coordinator > "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031) Karishma T. Software Development Engineer II > "Well, in my 2 years of experience there is nothing as such that I don't like about ADP but I guess the page load metrics works little slow perhaps as whenever I open the ADP..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6466654) JM Jennifer M. Direct of Finance > "I love being about to login and create my own COI for a client immediately without waiting for an insurance provider." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7110448) AT Aniruddha T. Program Manager > "Initially, the mobile app back in 2021 had huge glitches which were forcing me to log out and log back in multiple times to get to the main dashboard." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478662) TB Tamiko B. Assistant Manager > "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856) Katie T. Team Gymnastics Coach > "I don't know whether the fault is our wifi connectivity or the app itself." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) KR Kari R. HR and Administration Manager > "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. " [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963) NV Nina V. Director > "Some of the menus are buried and require too many clicks to get to the information you need." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625) NE Nicholas E. Framer > "ADP produces all of our year end reports quickly and on time, reducing any stress on us." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675) LM Laura M. Sales Specialist > "At times, it can be difficult to navigate through the benefits section for employees to compare different plans." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993) KA Karla A. Manager > "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833) VR Verified Reviewer Group Fitness Instructor > "Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6666216) AM Ami M. General Manager > "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480) VR Verified Reviewer FA > "Customization options are kind of insufficient for specific business needs from an admin perspective." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764) JT Jen T. Marketing > "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909) MW Melinda W. Owner > "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128) Jordan M. HR Generalist > "I also really like the customization of the home page and the ability to push news and notifications to the app." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316) TW Tabatha W. Nurse Supervisor > "The biggest downside was that the interface could sometimes feel outdated and not always intuitive." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698) BS Brian S. Operations Manager > "The user interface is intuitive, and the system's ease of use has streamlined our processes." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172) Karishma T. Software Development Engineer II > "Well, in my 2 years of experience there is nothing as such that I don't like about ADP but I guess the page load metrics works little slow perhaps as whenever I open the ADP..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6466654) AS Amy S. Intake Coordinator > "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351) JC Jennifer C. Director Customer Service > "ADP does not offer a way to integrate payroll with other parts of our business" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478470) SQ Samantha Q. HR Manager > "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930) DM Danielle M. Revenue cycle manager > "I am having trouble getting ADP to integrate with Quickbooks but i am not sure if it is an issue with quickbooks or ADP as I have not had much help with either company trying..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3993428) AB Arina B. Assistant controller > "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187) JH Jamille H. Human Resources Manager > "Overall, I believe there are many functions needed that are not found in ADP WFN; the workflows are limited or non-existent and integration with other programs isn't that easy." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3231276) MT Mike T. Director of Product Training > "The app works seamlessly and fully integrated with iOS/Android security systems." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6617494) AD Alisha D. HR > "Scheduling is tedious and needs to offer better calendars that are easily integrated" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3684944) GT Grace T. Sales Rep > "They made it easy to know which documents I needed to provide and a easy step by step guide for the new hire paper work" [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7012390) VR Verified Reviewer People Operations Coordinator > "I did not always have the easiest time getting these things done." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817) Katie T. Team Gymnastics Coach > "ADP Workforce Now has been an easy-to-use product for our gymnastics facility." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229) JM Janet M. HR Manager > "Not user friendly." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182) VR Verified Reviewer Customer Service > "It's easy enough for me to use, and it holds onto all of the old reviews and things." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878) JM Janet M. HR Manager > "Not user friendly." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182) FC Fannie C. estimator > "It is simple, intuitive, and high-quality software." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7173035) HR Henry R. Portfolio Manager > "Honestly though it's hard to finds cons with this software." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7077694) NW Nolan W. Strategic Growth Manager > "The product is great, and they operate more in a partnership with account managers, and support staff to assist HR, Payroll, and Operations teams within an organization." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6710668) DE Dave E. Maintenance Tech > "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292) QC Quan C. Director > "The customer support team has also been responsive and helpful whenever we have had questions or needed assistance." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924) LJ Latrease J. Lab Tech > "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839) MEM Mary Ellen M. Owner > "My issues are always resolved when I contact customer service." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136331) VR Verified Reviewer People Operations Coordinator > "Not great overall, I think the customer service could have been more helpful when it came to resolving issues." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817) VR Verified Reviewer QA Specialist > "My overall experience with APT was very positive. As the only negative was customer experience and that is a function I have only ever needed once, it hardly tarnished my..." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7079213) AV Alexandra V. People Business Partner > "The payroll experience was the dealbreaker, as our customer support team often gave us faulty advice and made the process cumbersome." [See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6712542) [View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/) TH Tracy H. HR Manager > "While there are areas of the platform that could be improved, having a single system to manage core HR and payroll functions has reduced..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "There is no effective way to track employee interactions or maintain a comprehensive employee relations history within the system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "ADP Comprehensive Services has helped us centralize payroll, employee records, benefits administration, and timekeeping into a single system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "The learning management options are limited and feel outdated compared to other platforms, and the chat support has not been particularly helpful in..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) Mallory W. Human Resources Manager > "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541) LW Laura W. People Coordinator > "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) RK Ron K. HCM Consultant > "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) CE Courtney E. Director > "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848) RK Ron K. HCM Consultant > "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) TA Thomas A. CHRO > "Some of the custom reports are difficult to set up. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) TH Tracy H. HR Manager > "The biggest benefit has been payroll processing—it's accurate, reliable, and gives us confidence that employees are paid correctly and on time." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) AR Amelia R. HR Director > "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470) DG Denise G. HR and Payroll Manager > "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring regulatory..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860) ES Erin S. HR Generalist > "Performance area is least favorite- doesn't offer the level of customization I would prefer" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) LW Laura W. People Coordinator > "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) PH Patricia H. HR Manager > "sometime the accents are a little difficult to understand, and wait time on the calls are long." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496) MH Mary H. HR Manager > "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) VR Verified Reviewer People Operations Generalist > "Unfortunately, the issue with contacting them is a huge issue." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558) MF Meaghan F. Payroll Manager > "I like that you get a dedicated service rep who walks with you through all payroll, benefits and other issues." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7187208) CP Cherie P. Director of People Ops > "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need to..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068) RK Ron K. HCM Consultant > "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) ES Erin S. HR Generalist > "Sometimes hard to get responsiveness on service tickets-" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) RK Ron K. HCM Consultant > "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) KW Kristie W. Payroll Manager > "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) NQ Nadia Q. Admin and Finance manager > "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) NQ Nadia Q. Admin and Finance manager > "The agent are not good response, there its not personal service, multiple contacts" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) EW Emily W. HR Generalist > "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) JD Julie D. Payroll Specialist > "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) BM Bridget M. Benefits Manager > "All of the core services are bundled together and this makes it more value for the money." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) BB Britta B. Director of Finance > "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues that..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) RH Rebekah H. Compensation and Benefits Manager > "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242) LB Lisa B. Payroll Manager > "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) MH Mary H. HR Manager > "Expert support, streamlined payroll, employee self-service, benefits administration." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) MW Meredith W. Director, Human Resources > "In many instances, I feel that the staff on my account are soldiers not partners." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) RT Randy T. CFO > "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283) IM Ilona M. Managing Director > "Organization of reports is a bit confusing." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879) MW Meredith W. Director, Human Resources > "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) VR Verified Reviewer HR Generalist > "Custom Reporting is difficult and you must create a ticket in order to receive customer service" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566) JR Josette R. Sr. Payroll Specialist > "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) CC Cory C. Sr Director of HR and Professional Development > "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401) JB Jacqueline B. Payroll Technician > "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653) KC Kelsey C. Office Manager > "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319) DM Denisse M. HR Manager > "File feeds also take way too long to set up and fix if any issues arise." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488) RK Ron K. HCM Consultant > "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) KJ Katie J. Human Resources Manager > "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701) KW Kristie W. Payroll Manager > "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) EW Emily W. HR Generalist > "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) BB Britta B. Director of Finance > "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) BJH Bobbi Jo H. Director of People and Culture > "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much less..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) EC Erika C. CFO > "Scheduling module is not up to my expectations, does not have the functionalities we need" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509) LW Laura W. People Coordinator > "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) JA Joseph A. Operations Accountant > "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734) BM Bridget M. Benefits Manager > "The employee management is better as well." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) LB Lisa B. Payroll Manager > "The customer service in the aspect of not being able to reach your team directly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) NQ Nadia Q. Admin and Finance manager > "I like the friendly platoform but need more tutorials videos for users" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) WK William K. Senior Payroll Manager > "Too many silos, especially when dealing with tax issues" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824) CC Cheena C. Director, Compensation and Benefits > "Having a dedicated team makes a difference to me versus calling an 800 number." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301) PN Phuong N. Payroll Manager > "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936) SC Susan C. Chief People Officer > "You clearly focus on the quality of your hire, to ensure that our support is top notch." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748688) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting, etc.)..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) KT Kelly T. HR Generalist > "Having a dedicated team that I can rely on and knowing their names adds a personal touch to the experience. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749463) HC Haydee C. HR Shared Service Center > "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821) IM Ilona M. Managing Director > "I have been fortunate to always have very helpful representatives assigned to my account so answers to questions are usually quick and accurate." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879) SL Shoua L. HR Assistant > "I did not like that this software could not allow multiple tabs, which meant if you were in the middle of doing something but had to check on..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4563347) MK Marshall K. Controller and HR Director > "The platform has been great and I love that it puts more on the employees to take on, such as updating addresses, emails, and direct deposit..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6058109) ST Shannon T. Sr. HR Generalist > "That fact that it is not very customizable to some of our needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6007011) UN Uday N. CHRO > "They really look into how you are using the services and help to level up the experience." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461856) LH Lauren H. Membership coordinator > "A lot of bug problems and refreshing needed to use the app" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135) MC Michelle C. Human Resource Manager > "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) EW Emily W. HR Generalist > "I would not have been able to stay with the company I am currently at had they not made this switch." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) KG Kayla G. Payroll and HR Admin > "New features are always being added." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7010622) SB Stacey B. Payroll and Benefit Managers > "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix benefits..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574) YM Yaumara M. HR Specialist > "Since starting my role as an HR and Payroll Specialist, ADP Comprehensive Services has become an essential part of my day-to-day work." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062681) KS Katie S. Director of Human Resources and Administration > "I least liked the implementation team as they were very unreliable before they turned it over to our support staff." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085523) AR Amelia R. HR Director > "I am able to get most everything done under one platform." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470) AB Amy B. HR Manager > "Hard to reach customer support when needed" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096) Claudia M. Estimator > "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608) MW Mellany W. HR Generalist > "Not impressed with the cost it should work a lot more smoothly." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087266) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much less..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) LW Laura W. People Coordinator > "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) FW Frank W. Recruiting manager > "user friendly interface is helpful for users to navigate." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085213) ES Erin S. HR Generalist > "Performance area is least favorite- doesn't offer the level of customization I would prefer" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) SH Shannon H. Team lead > "Easy navigation of the app and I get notifications about my paystub" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___3804004) JD Julie D. Payroll Specialist > "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) CR Crystal R. HR assistant > "easy accessibility and my company can easily use" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4746452) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much less..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) NQ Nadia Q. Admin and Finance manager > "I like the friendly platoform but need more tutorials videos for users" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) EB Eric B. Accountant > "ADP is not quite as user friendly as some other similar products." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038) MS Marie S. Director of Operations > "working with ADP Comprehensive Services is the easiest part of my job!" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748646) CE Courtney E. Director > "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848) SW Samantha W. HR Manager > "My overall experience with ADP is good. While it does have its challenges every system does." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461921) ES Erin S. HR Generalist > "Sometimes hard to get responsiveness on service tickets-" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) NQ Nadia Q. Admin and Finance manager > "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) LB Lisa B. Payroll Manager > "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) EW Emily W. HR Generalist > "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) VR Verified Reviewer HR Generalist > "Custom Reporting is difficult and you must create a ticket in order to receive customer service" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566) [View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) ## User interface [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) 4.43 (7,260) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) 4.29 (268) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important ADP Workforce Now Top features 24/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/155895/WorkforceNow/#features) ADP Comprehensive Services 22/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features) ### Recognition ADP Workforce Now is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to ADP Comprehensive Services ### Deployment & support ADP Workforce Now Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Comprehensive Services Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ADP Workforce Now - By ADP - Located in United States - Founded in 1942 ADP Comprehensive Services - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,260)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,308)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (268)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,308)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,260)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,868)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (268)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,868)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,260)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.59 (1,542)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (268)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.59 (1,542)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,260)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (268)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,260)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-155895/Paycor-Perform-vs-WorkforceNow) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (268)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-175840/Paycor-Perform-vs-ADP-Comprehensive-Services) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,260)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) vs [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,816)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (268)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,392)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-175840/Paycom-vs-ADP-Comprehensive-Services)