---
title: "Compare ADP Workforce Now vs RUN Powered by ADP 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare ADP Workforce Now and RUN Powered by ADP based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/155895-185859/WorkforceNow-vs-RUN"
page_type: "comparison"
language: "en"
---

# ADP Workforce Now vs RUN Powered by ADP Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ADP Workforce NowRUN Powered by ADP2/4 selected

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

[## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,274 reviews](#user-reviews)

Positive

6,412

Neutral

660

Negative

202

[## RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.6 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [1,557 reviews](#user-reviews)

Positive

1,427

Neutral

79

Negative

51

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,759 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Direct Deposit

4.8

Employee Database

4.5

Data Import/Export

NA

Mobile Access

4.4

Multi-Country

4.0

65%Fit

Missing features

Feature ratings

Direct Deposit

4.9

Employee Database

4.7

Data Import/Export

NA

Mobile Access

4.7

Multi-Country

NA

User satisfaction

User satisfaction

4.4

User reviews[7,274](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

User satisfaction

4.6

User reviews[1,557](https://www.capterra.com/p/185859/RUN/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more.

Best for

As a small business owner, you’re managing more than ever, and with less time to get it all done. The RUN payroll & HR platform can help free you up to focus on driving your business forward.

## User reviews

Pros & cons

ER

Ernesto R.

Quality Assurance

> "It is a reliable platform that helps simplify payroll, HR tasks, and employee management. While there is a learning curve due to the many features available, the system is..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

GS

Gift S.

Human Resources Clerk

> "However, the system administrator experience can be deeply frustrating; the legacy interface is notoriously rigid, generating custom reports is an overly complex chore, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

HM

Hailey M.

Hr Generalist

> "I found it to be a reliable and comprehensive platform for managing payroll, HR tasks, benefits, and employee information all in one place. While there was a bit of a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7151374)

Hallye N.

Operations Manager

> "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

BW

Bradford W.

Guarding

> "I like having payroll, benefits, tax forms, and time off requests all in one place, and being able to access everything from my phone or computer."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

MW

Melinda W.

Owner

> "Tasks like reporting or navigating between features can take extra time to learn, and customer support can sometimes be slow or inconsistent, which adds to the frustration."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

BW

Bradford W.

Guarding

> "I found the self-service features convenient and appreciated being able to use the system from both my computer and mobile device. While the interface can occasionally be a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

GS

Gift S.

Human Resources Clerk

> "both the desktop and mobile interfaces can feel sluggish, dated, and unintuitive compared to modern standalone software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7159016)

VR

Verified Reviewer

Customer Service Expert

> "It delivers highly accurate time tracking for payroll and robust reporting tools that provide clear, instant insights."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179453)

NdM

N'dea M.

Human Resources Technician

> "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

BM

Bernice M.

HR

> "It helps streamline HR and payroll processes, reduces administrative workload, and provides employees with easy access to important information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7163803)

RR

Rebecca R.

Production Office Manager

> "Now is that some features can feel a bit complex or not as intuitive as they could be, especially when navigating more detailed reports or advanced settings."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7139290)

RA

Rochel A.

Delivery Station Associate

> "As a person who has applied companies who uses ADP Workforce Now it gives a security and makes my application easier to where you have the same software runs only for your..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7167256)

DY

Diana Y.

Former HR Specialist. No longer with Summit.

> "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697)

HD

Haley D.

Accounting Admin

> "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573)

VR

Verified Reviewer

Customer Service

> "ADP Workforce Now is kind of annoying to navigate some things. When I'm writing reviews, I want to reference previous reviews and there is not an easy way to do that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

BS

Brian S.

Operations Manager

> "However, occasional technical issues and limited customization options prevent me from giving it a perfect score."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172)

Heather C.

Flight Ops Coordinator

> "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

Katie T.

Team Gymnastics Coach

> "Overall, we have liked the front end that most employees use, and the backend to do payroll. Whenever I need to check paystubs and whatnot, my login works seamlessly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

Victoria H.

HR Director

> "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

Dana P.

Staffing Coordinator

> "It was amazing to track hours, view PTO banks, as well as clock in and our directly on the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7138446)

DH

Denise H.

Paralegal

> "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622)

QC

QUAN C.

Director

> "Our staff quickly learned how to clock in and out, check their schedules, and access their pay information with very little training."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

JG

Jesus G.

Case Worker

> "It can be slow at times, I had some issues with it not loading right away, and missing a clock in due to that."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7143180)

VR

Verified Reviewer

Commercial Advisor

> "Reliable and simple way to manage and view payroll for both companies and employees, accessible via web login"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128719)

VR

Verified Reviewer

CHIEF ACCOUNTING OFFICER

> "Set up was a lot of work, time consuming onboarding and configuration across modules, platforms and features"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153595)

STE

Sai Teja E.

Construction Project Manager

> "I also like that reports can be generated when needed, which makes it easier to review payroll and employee records."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7153232)

RI

Ricardo I.

Customer Service Representative

> "What I least like about ADP Workforce Now is how tedious it can be to log in, specially if more than one workplace uses ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152827)

NK

Navpreet K.

Team Leader

> "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

RG

Ruby G.

Patient Advocate

> "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564)

QC

QUAN C.

Director

> "The transition was much smoother than we expected, and the platform has helped us streamline our payroll and employee time tracking."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

JT

Jarvis T.

Operations Manager

> "It can be buried in menus and require too many clicks to perform simple tasks."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

BP

BRITTANI P.

Phlebotomist, CMA

> "I have been using ADP with a handful of companies now and while some of the companies use it differently and add-ons the ease of knowing what you are getting and how to..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7149178)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

BW

Bradford W.

Guarding

> "The platform makes it easy to access pay stubs tax documents, benefits information, and time-off requests in one place."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7187577)

Yatra P.

Omni Associate

> "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834)

Sera A.

Realtor

> "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116)

Cynthia R.

Clinician

> "The only time I had an issue with ADP when when I was trying to learn how to navigate my different jobs using ADP."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142310)

TP

Toma P.

Supervisor

> "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257)

Collette K.

Practice Manager

> "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243)

Osvaldo C.

Sales Manager

> "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151)

SQ

Samantha Q.

HR Manager

> "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

JM

Jade M.

Owner

> "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725)

Shawn M.

VP HR

> "Additionally, system updates or changes aren’t always clearly communicated, which can create confusion."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

AL

Andrea L.

Recruiting Specialist

> "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system...."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

LI

Lucas I.

Affiliate Manager

> "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368)

ER

Ernesto R.

Quality Assurance

> "liked how ADP Workforce Now brings payroll, HR, benefits, and employee information into one easy-to-use platform."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7172414)

VR

Verified Reviewer

Finance Associate

> "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081)

SB

Sydney B.

AGM

> "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times,..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

Sandrine L.

Team Leader

> "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659)

Shawn M.

VP HR

> "I also appreciate the self-service features for employees, which empower them to manage their own information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7125805)

PP

Private P.

Digital Marketing

> "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205)

AG

Anthony G.

Wholesale parts sales mgr

> "Use it every day in many aspects of my role at work and for other employees to show it’s value to the team"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7175331)

MF

Mike F.

Manager

> "What I like least about ADP workforce is that it has some features that are quite inconvenient for me."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124041)

MO

Maxwell O.

Program Manager

> "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174)

DS

DEBORAH S.

Controller

> "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805)

VR

Verified Reviewer

HR Assisttant

> "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085)

Katie T.

Team Gymnastics Coach

> "Sometimes, the app struggles to stay connected to the wifi."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JT

Jarvis T.

Operations Manager

> "The login process was consistent and provided seamless access to my financial documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136307)

Katie T.

Team Gymnastics Coach

> "I don't know whether the fault is our wifi connectivity or the app itself."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

EF

Ethan F.

Logistics Coordinator

> "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031)

NV

Nina V.

Director

> "Some of the menus are buried and require too many clicks to get to the information you need."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625)

TB

Tamiko B.

Assistant Manager

> "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856)

LM

Laura M.

Sales Specialist

> "At times, it can be difficult to navigate through the benefits section for employees to compare different plans."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993)

KR

Kari R.

HR and Administration Manager

> "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963)

VR

Verified Reviewer

Group Fitness Instructor

> "Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6666216)

NE

Nicholas E.

Framer

> "ADP produces all of our year end reports quickly and on time, reducing any stress on us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675)

SB

Sydney B.

AGM

> "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

KA

Karla A.

Manager

> "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833)

LJ

Latrease J.

Lab Tech

> "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839)

NK

Navpreet K.

Team Leader

> "ADP works well for handling payroll, tracking hours, and managing employee info."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

AM

Anita M.

Finance Director

> "When working with ADP we never get to work with the same individual, resulting in a long discussion of us trying to explain our problem over and over again. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825)

CS

Cassandra S.

Clinical Services Manager

> "What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6531560)

NE

Nicholas E.

Framer

> "Getting in contact with a person to help for any issues is not very easy and takes quite a while to hear back."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7128675)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

VR

Verified Reviewer

FA

> "Customization options are kind of insufficient for specific business needs from an admin perspective."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7152764)

JT

Jen T.

Marketing

> "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909)

MW

Melinda W.

Owner

> "The biggest downside is the complexity and user interface—it can feel outdated and not very intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7142128)

Jordan M.

HR Generalist

> "I also really like the customization of the home page and the ability to push news and notifications to the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316)

TW

Tabatha W.

Nurse Supervisor

> "The biggest downside was that the interface could sometimes feel outdated and not always intuitive."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7146698)

BS

Brian S.

Operations Manager

> "The user interface is intuitive, and the system's ease of use has streamlined our processes."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7183172)

CW

Colter W.

Developer

> "The home/dashboard page can seem cluttered or void of useful links."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6667820)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

JC

Jennifer C.

Director Customer Service

> "ADP does not offer a way to integrate payroll with other parts of our business"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478470)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

DM

Danielle M.

Revenue cycle manager

> "I am having trouble getting ADP to integrate with Quickbooks but i am not sure if it is an issue with quickbooks or ADP as I have not had much help with either company..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3993428)

AB

Arina B.

Assistant controller

> "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

JH

Jamille H.

Human Resources Manager

> "Overall, I believe there are many functions needed that are not found in ADP WFN; the workflows are limited or non-existent and integration with other programs isn't that..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3231276)

MT

Mike T.

Director of Product Training

> "The app works seamlessly and fully integrated with iOS/Android security systems."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6617494)

AD

Alisha D.

HR

> "Scheduling is tedious and needs to offer better calendars that are easily integrated"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___3684944)

GT

Grace T.

Sales Rep

> "They made it easy to know which documents I needed to provide and a easy step by step guide for the new hire paper work"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7012390)

VR

Verified Reviewer

People Operations Coordinator

> "I did not always have the easiest time getting these things done."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817)

Katie T.

Team Gymnastics Coach

> "ADP Workforce Now has been an easy-to-use product for our gymnastics facility."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7177229)

JM

Janet M.

HR Manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182)

VR

Verified Reviewer

Customer Service

> "It's easy enough for me to use, and it holds onto all of the old reviews and things."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7157878)

JM

Janet M.

HR Manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7124182)

FC

Fannie C.

estimator

> "It is simple, intuitive, and high-quality software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7173035)

HR

Henry R.

Portfolio Manager

> "Honestly though it's hard to finds cons with this software."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7077694)

NW

Nolan W.

Strategic Growth Manager

> "The product is great, and they operate more in a partnership with account managers, and support staff to assist HR, Payroll, and Operations teams within an organization."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6710668)

DE

Dave E.

Maintenance Tech

> "The biggest headache is the lack of consistent customer support; once you're past the implementation phase, getting a straight answer from a human can feel like a maze of..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7130292)

QC

Quan C.

Director

> "The customer support team has also been responsive and helpful whenever we have had questions or needed assistance."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7179924)

LJ

Latrease J.

Lab Tech

> "Overall It was an easy process, but when I did have questions the customer service was not as responsive as I thought they should be."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7129839)

MEM

Mary Ellen M.

Owner

> "My issues are always resolved when I contact customer service."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136331)

VR

Verified Reviewer

People Operations Coordinator

> "Not great overall, I think the customer service could have been more helpful when it came to resolving issues."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7136817)

VR

Verified Reviewer

QA Specialist

> "My overall experience with APT was very positive. As the only negative was customer experience and that is a function I have only ever needed once, it hardly tarnished my..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7079213)

AV

Alexandra V.

People Business Partner

> "The payroll experience was the dealbreaker, as our customer support team often gave us faulty advice and made the process cumbersome."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6712542)

[View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

KO

Kelvin O.

Chief Operating Officer

> "It helps automate payroll, handle tax filings, and keep employee records organized, which reduces a lot of administrative work. While there are a few areas where the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113468)

Derek Z.

Owner

> "For a platform backed by an HR giant, its built-in reporting features can feel surprisingly restrictive. While it handles basic payroll summaries perfectly fine, users..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7179422)

MH

Michelle H.

Office Manager

> "The platform provides all the tools I need to manage payroll, policy, taxes, reporting new hires and employees."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118094)

DT

Deborah T.

Controller

> "It cannot handle multiple local jurisdictions so it's not compatible for a small construction business that has multiple job sites, employees living in one state and..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7091709)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform is intuitive and helps simplify payroll processing, tax filing, and employee management in one system."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

BT

Brianna T.

Consultant

> "It is a clunky system--the payroll side doesn't communicate with the time management side, making it difficult to perform multiple functions from one interface."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178932)

MA

Marc A.

Owner

> "Overall we considered using Gusto, Rippling, and Square but ADP provided by far the best value and solution to just running payroll, getting workers comp at a very..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7186281)

BC

Bradley C.

fCFO

> "Cannot easily move someone from a 1099 to a W2 profile set up. When we decide to hire a contractor we cannot set up an employee under the same SSN and email."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130111)

QC

QUAN C.

Director

> "Payroll processing is efficient, taxes are handled accurately, and the automated features have simplified many tasks that previously required manual work."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

SC

Syerra C.

Safety Manager

> "One downside of RUN Powered by ADP is that some features can feel limited unless you upgrade to higher-tier plans, and certain add-ons increase the overall cost quickly."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

FO

Fernanda O.

Executive Director

> "Employee management is a standout feature; onboarding new hires, tracking hours, and managing records all happen in one centralized place, which saves us significant..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

Alex D.

Manager

> "The pricing can feel a bit steep for very small teams, and some of the automated email notifications can be a bit more frequent than necessary."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

JS

Jared S.

Owner VP

> "ADP has made payroll and HR processes feel far less overwhelming, allowing us to focus more on running the business instead of managing paperwork."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

JL

Julie L.

office Manager

> "I can't customize meal break times, which causes daily alerts that are unneeded."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113670)

Maxwell P.

General Manager

> "My employees can clock in and out easily, and that data flows directly into the payroll system without me having to manually enter hours, which eliminates so many human..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7059279)

JM

Jeannine M.

Accountant and Human Resources

> "My particular system has a search engine that ADP does not prefer which causes me to refresh my page in order to print out the information I seek."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100646)

HV

Hali V.

Director of Client Services

> "It made key tasks—such as updating our employee handbook and distributing it for review and signatures—much easier and more streamlined. Although there was a slight..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7050240)

JM

Jenny M.

Business Manager

> "I don't like that I can't enter payroll earlier in the week and specify what day I would like the paychecks delivered. Whenever I enter and approve payroll, checks..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065042)

BR

Brandon R.

Owner

> "The app has made updating my timecards incredibly convenient, and I really appreciate how seamlessly it handles all of my tax payments for the State of Missouri"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7145401)

DR

Debra R.

Controller - Human Resources

> "We experienced payroll funding timing issues despite submitting everything accurately and on time, along with inconsistent guidance from different departments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

MM

Maria M.

Human Resources Manager

> "Overall, RUN Powered by ADP is a solid, dependable payroll solution that balances usability, compliance, and support, making it a strong option for organizations..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7090891)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

PF

Patrick F.

Sales and Marketing Director

> "The mobile app allows for me to be away and still make sure that payroll is run and problems are solved right then and there."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7187029)

KH

Kathleen H.

Attorney

> "I can’t get and record the payroll processing invoice at the same time as I process payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7154284)

DF

David F.

Manager

> "I like how it automates tax filings, direct deposits, and compliance updates, reducing the risk of errors and saving time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7064948)

DM

David M.

Owner

> "Manual data entry just because the integration between my POS (Square) and ADP is too expensive for my size of business."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7121447)

HJ

Hailey J.

Office Manager

> "Managing employees' hours and time off is much simpler, all we have to do is type in the hours and it automatically calculates pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7169829)

SA

Sadie A.

Administrator

> "I haven’t had it for long, so the only issue I’ve noticed so far is that when I try to view a paystub, it automatically downloads instead of opening for viewing."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125883)

AM

Ajay M.

CEO

> "The reporting tools are clear and helpful for tracking financials, and the compliance support provides peace of mind."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7138088)

MM

Marc M.

Director Owner

> "The UI for onboarding new staff does not have enough customization to personalize it."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136400)

Alex D.

Manager

> "It handles the calculations and filings efficiently, which provides peace of mind that everything is being processed accurately and on time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119696)

RV

Richard V.

Attorney

> "I could not find any real negatives in using RUN powered by ADP except sometimes the processing speed at the end was a little slow."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123717)

DR

Debra R.

Controller - Human Resources

> "Using this chat feature, I was able to complete my second payroll with ADP without any assistance or guidance from the Implementation Team."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

RS

Ronnii S.

Managing Principal

> "My previous provider allowed users to activate or deactivate automatic payroll themselves, so ADP’s process feels like an unnecessary extra step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

EH

Erika H.

Vice President

> "I absolutely LOVE Run Powered by ADP - it does everything I need it to do - from payroll to timekeeping to HR assistance and searching for employees! "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132975)

MJ

Monte J.

Co Owner

> "integration with accounting software was little confusing when som options listed were not in my chart of accouns"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7144551)

JS

Jared S.

Owner VP

> "ADP offers a solid return on investment. While it may not be the cheapest option on the market, the breadth of features—payroll, HR tools, compliance support—makes it..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

LB

Laura B.

Corporate Director of People Operations

> "Cons: Advanced HR tools and integrations (e.g., time tracking, benefits management) often require paid add-ons, which can increase costs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6885977)

SG

Sushant G.

CFO

> "It simplifies payroll, compliance, and employee management, saving time and reducing administrative burden."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

EH

Eddie H.

Program Director

> "Sometimes the products are magnified too much, and I am unable to zoom in on the specifics I'm looking for."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7119378)

DH

Devan H.

ceo

> "On top of that, having everything in one place (payroll, HR tools, and employee management) makes it really convenient to stay organized and efficient."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

MS

Mayson S.

Manager

> "Well the only issue that I have had with RUN is that I can't access all the same features that I can access on the browser."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7132622)

SW

Suzanne W.

HR and Business Manager

> "I wish it was a little more robust to handle more pay categories, but it works just fine for an average payroll and they handle taxes, etc. which saves me that headache."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115570)

JP

Jaime P.

director owner

> "The lack of information about retirement procedures and how complex the tab for reductions is."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7115980)

JH

Juana H.

HR COORDINATOR

> "It streamlines payroll and HR processes, improves efficiency, and provides dependable support when needed."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129968)

CH

Chad H.

Owner

> "the tech lost his 1099 for 2025 and wanted me to send him another one so I tried to get his specifically but had difficulty figuring it out what I ended up doing was..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7108289)

MD

Militza D.

Ownet

> "User-friendly and payroll can be processed quickly once everything is Automatic tax calculations, filings, and reminders help reduce errors and stress."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065931)

MS

Mathew S.

Owner Dentist

> "So far, there hasn't been much to dislike about ADP. If I had to give one thing to dislike, it's the number of marketing e-mails I get about different products ADP has..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7122538)

DH

Devan H.

ceo

> "It’s a reliable platform that simplifies payroll and takes a lot of the stress out of managing taxes and employee payments."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139508)

DR

Debra R.

Controller - Human Resources

> "Communication was often reactive rather than proactive, which made managing employee expectations difficult when issues arose."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

JS

Jared S.

Owner VP

> "Their representatives are generally knowledgeable and responsive, helping resolve issues efficiently and providing guidance when navigating more complex payroll or HR..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7136810)

DA

Denise A.

Office Manager

> "The main drawback are too many unnecessary emails and solicitation calls. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7124492)

PS

Pratik S.

Director - Client Services and Project Management

> "The platform makes it easy to process payroll, manage employee information, and handle tax filings in one place."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7113089)

NH

Nicole H.

VIce President

> "The only thing that is difficult, is trying to figure out a report for job costing that totals with taxes to match what is debited from our account."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7102955)

YQ

Ye Q.

HR Manager

> "Overall, RUN Powered by ADP is a practical and dependable payroll solution for managing employee payments and related HR processes effectively."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7142506)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

DP

Dharmik P.

Owner

> "The platform is intuitive and makes it easy to handle payroll processing, tax filings, and employee management all in one place."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129527)

MF

Michael F.

Owner

> "Sometimes the app on the phone runs real slow and shows some different information than the computer app."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7159544)

ES

Elizabeth S.

Office Manager

> "The user friendly platform that allows us to run independently and not spend hours on the phone when we need reports or corrections."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7182298)

LA

Layla A.

owner

> "very hard to contact anyone real if you need something. if i wanted to talk to a robot id ask chat but i dont and thats why i called to speak to an actual person."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7125902)

AO

Angela O.

Owner

> "Like the fact that I'm able to get into my acct fast. When making changes I like that they send you a code to make sure that it's tou making the change."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123066)

RM

Raven M.

Veterinarian Owner

> "I do not like that you cannot adjust the meal periods to longer than 30 minutes."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118950)

FO

Fernanda O.

Executive Director

> "Logging in is seamless across devices, and the dashboard gives an instant, clear overview of everything payroll-related and outstanding tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7109409)

KG

KAREN G.

CFO and bookkeeper

> "It takes me longer to review our time cards than to process the payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7172969)

JR

Jen R.

Finance and Accounting Team Member

> "The automatic tax filing, time tracking, and direct deposit features save a lot of time and help keep everything accurate."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7032652)

WR

Wilberg R.

CEO

> "Constant reminders about certain regulations that don't apply to my business can be a hassle sometimes."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7185761)

JA

Jennifer A.

Founding Attorney

> "ADP takes care of all of the difficult payroll tasks so I can focus on providing great service to my clients."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118979)

JC

Jacqueline C.

Organization Manager

> "There are no applications that I can just print off I have to put it together. And I get a lot of emails for retirement plans but we are to small for a retirement plan"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096577)

QC

QUAN C.

Director

> "We would confidently recommend it to other childcare centers and small businesses looking for an easy-to-use payroll solution that improves efficiency while providing..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7178281)

Sean B.

Bookkeeper

> "Again, the only issue is transferring employees (which have to be manually reentered)."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118073)

SC

Syerra C.

Safety Manager

> "The system is generally easy to use and reliable for day-to-day business needs. While there are some limitations with customization and pricing for additional features,..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7158247)

MT

Marcus T.

General Manager

> "Some modules are not applicable to our business model, but that will be true of any software or SaaS service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088)

BN

Brennan N.

Sales Agent

> "Overall, RUN by ADP is a reliable, "set-it-and-forget-it" payroll solution that drastically reduces the time spent on administrative tasks."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7166838)

AS

Alex S.

COO

> "It lacks a little customization. And its actually fairly annoying that you need to verify available funds in your first few payrolls."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112610)

DR

Danielle R.

Owner

> "The employee management tools keep payroll records organized, and the implementation process helps guide businesses through the setup step by step."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111159)

JS

Jasmine S.

Office Manager

> "I thought I was getting features that I recently found out were not available to me because of the tier we purchased. Since I have less than 25 employees I can not..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7103360)

QB

Quinton B.

Owner

> "We enjoy the support we need when we run into issues, and we also enjoy that the employees can access their payroll and paystubs and monitor their own pay."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7112122)

JH

Johambert H.

PRESIDENT

> "The process implementation and initial setup can be somewhat confusing, especially for small business owners who are setting up payroll systems for the first time."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111739)

KK

Karambir K.

CEO

> "My small business had special needs that ADP was able to help me address and also reduce the cost of running payroll."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7117624)

MW

Marvin W.

Owner

> "Sometimes when the system is updated it can be a big pain if you are trying to get payroll done."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7130230)

SG

Sushant G.

CFO

> "The interface is clean, and once everything is set up, it becomes a pretty smooth, repeatable process."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7140564)

AC

Anisley C.

Administrator

> "Additionally, some features lack customization options, making it harder to tailor the system to specific business needs."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7065873)

SR

Sam R.

Practice Manager

> "I like how most everything is pretty intuitive. And if I find it is not, there are usually helpful video demos that are available when searching topics."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096846)

RS

Ronnii S.

Managing Principal

> "ADP’s interface is clean and functional, but less visually engaging."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7095573)

KM

Kim M.

President

> "Lots of information is accessible on the page. Because I am new to using RUN Powered by ADP, it will take a few months to understand all that it offers."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7096848)

KB

Kristen B.

Owner

> "The site is not very intuitive for finding information I need."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063912)

SL

Steven L.

Accountant

> "Everything is there at the Homepage, fast and easy to use, good guides among the search bars, important things are at the front, warning signals, and what to do is..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7110325)

KH

Kevin H.

President

> "Not intuitive, website is clunky and difficult to get to what is needed. "

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7100396)

Jordan B.

Secretary General

> "sensitive content hidden\] made the process easy and was involved with every step of our integration."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___4619664)

HR

Hannah R.

Director of Operations

> "Integration with the desktop version of Sage 50 was a little cumbersome."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___3689633)

AL

Ana L.

head of administrative affairs

> "The easy to understand system everything is clear and the search bar help you find anything you may not know where to find"

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118053)

TM

Taylor M.

Office Manager

> "Sometimes the website can be a little hard to navigate, this is due to having to select dates instead of things showing immediately."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___6781428)

DF

Dorothilyn F.

CEO

> "The way the website is set up...it is functional and the navigational tools are simple."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118718)

CT

Carolyn T.

Hospital Manager

> "The site is difficult to navigate, and not intuitive. Once I learned the site, it became easier, but I still have to call for help often."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7111379)

LS

Lola S.

Director of Finance and Administration

> "The product has a user-friendly interface, making it easy for new users to navigate."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7149876)

CB

Clay B.

Owner

> "It makes it hard to know which one you are supposed to use."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7139201)

MN

Manhvu N.

Owner

> "Would recommend for businesses that need a simple platform."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7173112)

KB

Kristen B.

Owner

> "The site is not very intuitive for finding information I need."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063912)

RC

Rebecca C.

HR Consultant

> "The help chat is reliable, and I really like the co browsing feature since it allows the reps to walk through things with me whenever I need support."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7086180)

DR

Debra R.

Controller - Human Resources

> "Customer support often involved long hold times, unreturned messages, and unclear ownership for time-sensitive issues."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7134491)

Jamie M.

Office Manager

> "We also appreciated ADP’s strong customer support and compliance expertise, which were particularly valuable in a regulated, multi-job environment such as construction."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7063959)

MT

Marcus T.

General Manager

> "Some modules are not applicable to our business model, but that will be true of any software or SaaS service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7118088)

ES

Evelyn S.

Nurse Anesthetist

> "Every time I have had any questions I have always been able to reach my representative. If you are looking for a good legitimate company to run your payroll- I do not..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7176504)

BM

Barb M.

CFO

> "I have had to contact our customer service person several times to get all the setting correct."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7123776)

SH

Shaina H.

Owner

> "It’s easy to use, but part of that is due to the amazing customer service provided by the team at ADP, available to assist with any issues and walk through all the..."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7129976)

BJ

Brandon J.

Outreach Pastor

> "The only thing that would be considered a con is the wait time for general customer service."

[See full review](https://www.capterra.com/p/185859/RUN/#Capterra___7081684)

[View Reviews](https://www.capterra.com/p/185859/RUN/reviews/)

## User interface

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

4.43 (7,274)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

4.60 (1,557)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

ADP Workforce Now

Top features

24/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/155895/WorkforceNow/#features)

RUN Powered by ADP

18/50

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Approvals
-   Attendance Management
-   Audit Management
-   Automatic Tax Payment
-   Auto Update
-   Batch Processing
-   Benefits Management
-   Benefits Manager
-   Calendar Management
-   Cash Flow Management
-   Chatbot
-   Check Printing
-   Check/W-2 Delivery
-   Compensation Management
-   Compliance Management
-   Core HR Integration
-   Corporate/Business
-   Customizable Reports
-   Data Import/Export
-   Deduction Management
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Management
-   Employee Onboarding
-   Employee Profiles
-   Employee Self Service
-   Expense Claims
-   Expense Management
-   Expense Reimbursement
-   Expense Tracking
-   For Accountants
-   For CPA Firms
-   For Small Businesses
-   Generative AI
-   Mobile
-   Mobile Access
-   Multi-Country
-   Multi-Currency

[See all features](https://www.capterra.com/p/185859/RUN/#features)

### Recognition

No recognitions have been awarded to ADP Workforce Now

RUN Powered by ADP is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

ADP Workforce Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RUN Powered by ADP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ADP Workforce Now

-   By ADP
-   Located in United States
-   Founded in 1942

RUN Powered by ADP

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.3

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/155895-205015/WorkforceNow-vs-Deel)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.8

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/185859-205015/RUN-vs-Deel)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.3

Features

4.8

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/155895-172127/WorkforceNow-vs-Rippling)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

CA$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-185859/Rippling-vs-RUN)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-185859/Patriot-Software-vs-RUN)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/119841-155895/Paychex-Flex-vs-WorkforceNow)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Contact vendor for pricing

Price

$49/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131882-185859/Gusto-vs-RUN)

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-155895/Paycor-Perform-vs-WorkforceNow)

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.60 (1,557)](https://www.capterra.com/p/185859/RUN/reviews/)

vs

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[4.16 (1,820)](https://www.capterra.com/p/119841/Paychex-Flex/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.1

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/119841-185859/Paychex-Flex-vs-RUN)