# Compare ADP Workforce Now vs Payworks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ADP Workforce Now and Payworks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155895-235453/WorkforceNow-vs-Payworks

---

# ADP Workforce Now vs Payworks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ADP Workforce NowPayworks2/4 selected

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

[Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

[## ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.4 (7,165)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,165 reviews](#user-reviews)

Positive

6,307

Neutral

657

Negative

201

[## Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

AH

Based on [142 reviews](#user-reviews)

Positive

136

Neutral

5

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 27,548 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Missing features

Feature ratings

Payroll Management

4.6

Direct Deposit

4.8

Tax Compliance

4.6

W-2 Preparation

4.7

Tax Calculation

NA

\--%Fit

Missing features

Feature ratings

Payroll Management

4.8

Direct Deposit

4.9

Tax Compliance

NA

W-2 Preparation

NA

Tax Calculation

NA

User satisfaction

User satisfaction

4.4

User reviews[7,165](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

User satisfaction

4.7

User reviews[142](https://www.capterra.com/p/235453/Payworks/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics, and more.

Best for

Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations

## User reviews

Pros & cons

HD

Haley D.

Accounting Admin

> "ADP Workforce Now offers a comprehensive all-in-one solution for payroll, HR, benefits, and time tracking which has been highly efficient for managing workforce operations..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105573)

NdM

N'dea M.

Human Resources Technician

> "There have been time where the system has gone down and employees were not able to put there hours in only in a timely manner which caused delays in payroll or for manual..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

SQ

Samantha Q.

HR Manager

> "ADP Workforce Now offers a comprehensive range of HR and payroll features in one platform. When everything works correctly, it’s convenient to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

DY

Diana Y.

Former HR Specialist. No longer with Summit.

> "Their customer service was good when you could get them on the phone! Since most issues required fast resolution, it was often times irritating to have to wait for a..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075697)

AS

Amy S.

Intake Coordinator

> "ADP Workforce Now offers a good range of HR and payroll features in one platform. When everything works as it is supposed to, it’s great to have payroll, benefits, and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7117351)

Victoria H.

HR Director

> "The customer service team of ADP and the limited support for smaller or mid-size businesses. When someone terminates, employee access to their previous file is limited."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

Heather C.

Flight Ops Coordinator

> "ADP Workforce Now allows me to access my pay statements, time card, and offers quick links to my benefits program."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087475)

DH

Denise H.

Paralegal

> "The only issue I have ever run into is when the phone app glitches and logs me completely out or doesn't work for a period of time but that is something that happens with..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7075622)

NK

Navpreet K.

Team Leader

> "Overall, ADP is a dependable HR and payroll software with strong features for managing payroll, time tracking, and employee information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

Hallye N.

Operations Manager

> "Poor customer support, steep learning curve, limited custom reporting, high cost, and lack of flexibility for complex workflows."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7119383)

Sera A.

Realtor

> "Our company uses ADP for payroll and overall its a simple system that synthesis the payments in a simple way for all to understand"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7095116)

RG

Ruby G.

Patient Advocate

> "Less mobile access, timecard is hard to edit sometimes, hard to find certain features sometimes, security is nice but a little annoying to work around at times"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7097564)

Osvaldo C.

Sales Manager

> "ADP Workforce Now has been a reliable all-in-one solution for payroll, HR, and time tracking, especially for handling compliance and reporting needs. While the platform can..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7000151)

Yatra P.

Omni Associate

> "The customization is quite limited thus making it difficult to tailor the reports and tasks as per the needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7076834)

SB

Sydney B.

AGM

> "I like that it’s an all in one stop for back of house (payroll, inputting tips, etc) as well as for employees to access their employee info (accrued PTO, clock in times,..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

SQ

Samantha Q.

HR Manager

> "Errors often took months and even years to correct, which has created frustration, extra work, and a lot of liability in late fees in penalties."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7043930)

VR

Verified Reviewer

HR Assisttant

> "Overall, ADP Workforce Now allowed me to be more efficient at the work I completed for payroll, tracking time and PTO, overall report of PTO balances, YTD hours taken, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6866085)

LI

Lucas I.

Affiliate Manager

> "Sometimes certain features bug out/glitch on the app. If you are trying to clock in and clock out, the buttons will get stuck...not allowing you to do so."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7112368)

KR

Kari R.

HR and Administration Manager

> "We use the biometric timeclock provided by them and it has saved us a lot of time and made payroll a much quicker process. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7069963)

Sandrine L.

Team Leader

> "It's been a couple time in a short time frame that all employee need to change their password because we hav an alert saying someone try to connect and it was spam to us."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7089659)

NK

Navpreet K.

Team Leader

> "ADP works well for handling payroll, tracking hours, and managing employee info."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7045557)

NV

Nina V.

Director

> "Some of the menus are buried and require too many clicks to get to the information you need."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046625)

VR

Verified Reviewer

Accountant

> "All the information is on one page You can get a whole picture of all data, payroll information / benefits all in one glance"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388)

LM

Laura M.

Sales Specialist

> "At times, it can be difficult to navigate through the benefits section for employees to compare different plans."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993)

ML

Martin L.

sdr

> "The mobile app is surprisingly reliable for checking my remaining PTO or clocking in/out without needing a desktop"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168)

SB

Sydney B.

AGM

> "It glitches A LOT on mobile, and the frequency it requires passwords to be changed makes it hard for employees to login."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6855905)

TP

Toma P.

Supervisor

> "What I liked about ADP was that it was simple enough to navigate to and access your pay stubs to check hours and deductions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7116257)

AM

Anita M.

Finance Director

> "When working with ADP we never get to work with the same individual, resulting in a long discussion of us trying to explain our problem over and over again. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825)

JT

Jen T.

Marketing

> "I have been a part of other companies that have used different platforms and I think ADP provides the most intuitive dashboard which breaks down something that’s very..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7093909)

KD

Kerri D.

Implementation Consultant

> "Reporting used to be an absolute bear and while efforts were commendable it could take forever to get what you need setup custom."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7038358)

JM

Jade M.

Owner

> "ADP is a very professional time management software that allows you to clock in, clock out, check your schedule, see your paystubs, etc."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6620725)

SB

Shayla B.

Learning Leader

> "Sometimes the system can be a little slow to load, and certain sections take a few extra steps to get to."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7054170)

Greg R.

Customer Success Manager

> "ADP does have a lot of functionality to accomplish all of your primary HR management and payroll functions."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7035516)

ML

Martin L.

sdr

> "Navigating through the different modules can sometimes be confusing because there are so many layers of menus"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105168)

AL

Andrea L.

Recruiting Specialist

> "Its strength lies in its comprehensive features and scalability, making it ideal for growing companies that need to manage payroll, benefits, and talent in a single system...."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554635)

Collette K.

Practice Manager

> "No one has a dedicated email to resolve your issue it just goes to a general mailbox which is sometime frustrating. "

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7120243)

BS

Brett S.

Technical Writer

> "Our employees can access all of their statements as PDF's and also do open enrollment."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7061635)

FC

Fannie C.

Estimator

> "I think that ADP software is too expensive for small businesses, and many of its features may not even be used."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053217)

AM

Ami M.

General Manager

> "I like that there is sych a wide variety of functionality and depth of resources available for managing nearly all aspects of business, for HR to Accounting, Employee..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6707480)

Trinidad F.

Remote Assistance Operator

> "For some reason I cannot access the same features through the website on my desktop computer."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7063104)

RM

ROSHANBI M.

Software Engy

> "I have been using it as an employee who fills out attendance on a daily basis, completes mandate training modules, applies for leaves, tracking leaves, checking holiday..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#SoftwareAdvice___6445711)

AM

Anita M.

Finance Director

> "You cannot call the same person, and no one takes any responsibility for accountability for advice given or action taken."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7046825)

AB

Arina B.

Assistant controller

> "ADP Workforce Now integrates multiple HR functions into a single platform, making it a one-stop solution for payroll, benefits, and workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

VR

Verified Reviewer

Finance Associate

> "Everytime i try to login with my user id and password it keeps on looping me to same page till i say forgot user name and then it gives me the same user name i have been..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6651081)

Jordan M.

HR Generalist

> "I also really like the customization of the home page and the ability to push news and notifications to the app."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6877316)

JH

Jetta H.

Intake Specialist

> "Some processes require multiple steps, which can slow things down."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613)

PW

Pixiang W.

scientist

> "I can easily access pay stubs, tax forms, and update personal information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053775)

JH

Jetta H.

Intake Specialist

> "Some processes require multiple steps, which can slow things down."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7100613)

LM

Laura M.

Sales Specialist

> "Overall, ADP Workforce Now is a great tool for employees to navigate benefits, payroll, time off and taxes."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7047993)

NdM

N'dea M.

Human Resources Technician

> "Some cons to this system were the timing of receiving critical information."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7037341)

MO

Maxwell O.

Program Manager

> "The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6606174)

PP

Private P.

Digital Marketing

> "Everything, myself and other people in my organization keep having log in issues that prevent us from accessing our payslips and other important documents."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6518205)

VR

Verified Reviewer

Manager

> "Great if you are only tracking time, doing talent management, or doing payroll activities."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7061731)

DS

DEBORAH S.

Controller

> "price and does not break out OT on paysheet so can't track as well as other payroll aps, doesn't breakdown cost center for employee on time sheet"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6554805)

NM

Noah M.

HR Assistant

> "Information updates in the system very quickly, so any changes that I made, employees were able to act on right away."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7033506)

PW

Pixiang W.

scientist

> "Sometimes its response times can be slow especially during peak periods."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7053775)

EC

Eli C.

Dev. Specialist

> "Many visual assets help you understand your pay, benefits, and tax breakdown."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7025264)

SS

Serena S.

Executive Assistant

> "Only seem to be able to access it from work - cannot log on to the App from home computer - assume it may be blocked by our company"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6835308)

VR

Verified Reviewer

Owner

> "ADP is a good tool to incorporate into your company to help manage and maintain payroll needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7059184)

RB

Robreana B.

Beauty

> "The only issue I have is when someone loses their number and it needs to be updated, but you’re unable to login with out it."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6882548)

EF

Ethan F.

Logistics Coordinator

> "Its made it so easy to track my pay statements and timecards, as well as made the process for tracking bank time/vacation time and submitting time off much easier"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6578031)

Victoria H.

HR Director

> "The HRIS system was good, the customer support was awful. If I worked for a large company I would recommend this otherwise I would not."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7036975)

JM

Jennifer M.

Direct of Finance

> "I love being about to login and create my own COI for a client immediately without waiting for an insurance provider."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7110448)

Karishma T.

Software Development Engineer II

> "Well, in my 2 years of experience there is nothing as such that I don't like about ADP but I guess the page load metrics works little slow perhaps as whenever I open the..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6466654)

AL

Anthony L.

Regulatory Coordinator

> "The organization of the web site makes it easy to navigate, easy to put in my hours, request time off, and find my pay stubs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7087489)

VR

Verified Reviewer

Accountant

> "Every time we try to run payroll we run into system errors."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7082388)

TB

Tamiko B.

Assistant Manager

> "I like the fact that you can use your email address to log in and retrieve check stubs, 401 k information as well as payroll and open enrollment information"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6502856)

AT

Aniruddha T.

Program Manager

> "Initially, the mobile app back in 2021 had huge glitches which were forcing me to log out and log back in multiple times to get to the main dashboard."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6478662)

MH

Mark H.

Operations Manager

> "ADP Workforce Now has useful functions for company payroll and we have utilized it at times during different periods of the calendar year."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6835761)

MK

Mary K.

Analyst

> "I still have trouble locating the time off section and just recently attempted to request time off that didn't go through, and had to resubmit my request again."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6807851)

AB

Arina B.

Assistant controller

> "The platform is scalable, which means it can grow with your business, accommodating increasing numbers of employees and more complex HR needs."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6449187)

VR

Verified Reviewer

Group Fitness Instructor

> "Given that I can only clock in and out when I'm at my employer's location where internet is subpar, that presents difficulties tracking time accurately."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6666216)

KA

Karla A.

Manager

> "I especially like seeing the organizations charts, all relevant info for my direct reports, like emergency contacts, and all of my data so quickly and easily."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6597833)

MK

Mary K.

Analyst

> "For example, when I first started using it, I had trouble finding my pay stubs and W-2 forms."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6807851)

CS

Cassandra S.

Clinical Services Manager

> "What I like most about ADP Workforce is that it is very user friendly, and also offers an array of features that help streamline payroll, benefits, time tracking and..."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6531560)

LV

Laura V.

pCC

> "At the time of use they didnt have a live chat option and it was hard to stop what I was doing to call."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6819573)

CS

Christina S.

Engineer

> "Overall, using ADP Workforce has been a positive experience, freeing up HR and management and empowering team members to find what they need in their own."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7025276)

Gabriel S.

Senior Digital Strategist

> "Sometimes felt a little impersonal and super corporate or left it harder to find crucial information than it felt it should have been"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6872185)

RO

Ryan O.

Wholesale Account Director

> "Value for Money Customer Support Ease of Use Reporting Communication and end of year W2 makes it easier to get things organized at TAX time!"

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___7105595)

MN

Muna N.

Online home operator

> "The system can sometimes be slow, especially during peak usage, and certain customization options feel limited without advanced technical knowledge."

[See full review](https://www.capterra.com/p/155895/WorkforceNow/#Capterra___6595693)

[View Reviews](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

AH

Alicia H.

Executive Director

> "I particularly like the time off request function, although I would like it to show on the timesheet that there is a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

TB

Travis B.

owner

> "We always a had a quick shortcut to start payroll but it disappeared and now we have to manually find it each time."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

MY

Max Y.

Accounting Manager

> "The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

JM

Jacqueline M.

HR and Office Manager

> "Sometime I can not find what I am looking for: it is not intuitive to where to find some items such as how to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063720)

AF

Auriole F.

Program Coordinator

> "I also like that the changes by Ontario/Canada's changes are reliable and automatically imbedded and one does not..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

LP

Lisa P.

President

> "The other 5% are due to incompatiblity with QBO workflows."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063797)

MY

Max Y.

Accounting Manager

> "Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

RM

ROBERT M.

CONTROLLER

> "LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

MD

Monica D.

Office Manager

> "Have relied on pay works for years and feel secure that this payroll program is always up to date and efficient with..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063721)

TS

Trish S.

Office Manager

> "The only thing that I have found is the guys have trouble getting into see there pay stubs I do wish that part was a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063638)

SC

Stephanie C.

HR Manager

> "When we first started using Payworks, I didn't know very many other companies that were using it but at a recent..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063653)

CW

Carla W.

VCFO

> "it has become difficult to speak with a human being even on the general help line."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

SV

Samantha V.

Paralegal

> "It's overall simplicity and the fact that I have a body I can connect to if I run into any issues (I think I had one..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063636)

JD

Janet D.

Treasurer

> "Sometimes trying to access previous ROEs can be tricky. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063680)

JR

Justin R.

Operating and Finance Officer

> "I also got a friends business set up with Payworks and he loves how easy it is to process payroll from what he was..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063858)

DG

Doreen G.

accounting, reception

> "Often I don't get the answers to my question or it may seem a little complicated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067891)

RM

ROBERT M.

CONTROLLER

> "EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

DW

Deseree W.

Finance and Human Resources Manager

> "I find that the interface is not super intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

SB

Sandra B.

Office Manager

> "With numerous options, payroll always runs smoothly, no matter how many "add-ons" you have or don't have."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063657)

BA

Brenda A.

owner

> "It is totally different from Moneris, some things are not as clear or easy."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7065814)

LS

Leath S.

Partner

> "The resource Center for questions and videos are helpful too!"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

EJ

Eric J.

CEO

> "It's often unclear to me where to find simple information, especially for employee information."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

JJ

Jennifer J.

Payroll Specialist

> "Payworks is the most user-friendly payroll system I've used in my decade-long career."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063961)

CW

Carla W.

VCFO

> "Now they call me for help not Payworks."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

PV

Pam V.

Payroll Benefits Administrator

> "As a payroll professional I really appreciate being able to contact 1 person for all my service needs and not having..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SF

Sarah F.

Office Manager

> "I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

HM

Heather M.

Bookkeeper

> "I love that I don't have to calculate stat and they made it easy to enter for everyone."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063628)

TB

Tammy B.

Accounting

> "I'm not able to import to my software with the various departments I have"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618500)

DW

Deseree W.

Finance and Human Resources Manager

> "I also like that the service representatives are knowledgeable about employment laws in my province."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

EJ

Eric J.

CEO

> "The user interface is dated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

MJ

MARSHA J.

HRIS

> "The platform is reliable and offers a wide range of features that streamline payroll and HR processes."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618215)

BC

Betty C.

Bookkeeper

> "Sometimes the report I want isn't available and I need to create it myself."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618894)

AF

Auriole F.

Program Coordinator

> "I find it so easy to use and learn quicker steps as I continue to use the platform making the tough issues easy to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VM

Viktoria M.

Accountant

> "Don't know if there is anything that i personally dislike but some employees say the program on their phones does..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618467)

MS

Misha S.

Controler

> "How easy to run payroll runs and customer service, as well as value for the money."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064204)

TD

Tammy D.

Founder

> "I can't think of anything except I always need help in the spring getting back into the program details but I don't..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618935)

Nick B.

Engineer III

> "The employee self-service portal is incredibly intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7075537)

MH

Maria H.

Caseload Manager

> "Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

ES

Elena S.

Head of Finance

> "From the time of proposal to onboarding you have a person that helps you automate and train you for absolutely..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618175)

LR

Leanne R.

Financial Administrator

> "Overall, setting up employees is more tedious than our previous payroll provider (Deluxe Payweb)."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618430)

DW

Donnelle W.

Director of Finance

> "Email and/or phone inquiries are always responded to promptly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063756)

PV

Pam V.

Payroll Benefits Administrator

> "No extra bells and whistles that cost a lot and weren't used."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SO

Sherry O.

Administrative Assistant

> "Ease of use, cost effective, I like that the government reporting is covered for the most part."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063888)

SF

Sarah F.

Office Manager

> "I found that my initial set up was lacking support."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

TB

Travis B.

owner

> "Much better than the old fashioned way of cheques we did beforehand. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

CH

Christine H.

Director of Payroll

> "To create a new review report can be a struggle."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618321)

JS

Julie S.

Owner

> "it's nice having control over the payroll directly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063671)

NS

Nate S.

creative director

> "the UX of the website is pretty confusing, hard to find things"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618410)

RM

Robyn M.

Office Manager

> "I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064010)

MH

Maria H.

Caseload Manager

> "We had a hard time getting the initial training."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

MS

Margaret S.

Accounting and Payroll

> "It makes entering payroll easy. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7068076)

MH

Maria H.

Caseload Manager

> "It's been very difficult to get help and training on it."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

AH

Alicia H.

Executive Director

> "Easy to enter data into the timesheet as an employee."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

VR

Verified Reviewer

HR Coordinator

> "Payworks is very finicky and does not offer a lot of features compared to other softwares out there."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4217532)

LS

Leath S.

Partner

> "I also like that we have a personal rep assigned to our account. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

TT

Tyler T.

Student

> "The user interface was a bit outdated and could use some improvement. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4403558)

AF

Auriole F.

Program Coordinator

> "Payworks staff too are always available and helpful to solve any issue."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VD

Veronica D.

Project manager

> "Employees have to log in to the clunky website to access their records, an app or simpler interface would be better."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___3208369)

[View Reviews](https://www.capterra.com/p/235453/Payworks/reviews/)

## User interface

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

4.42 (7,165)

[Payworks](https://www.capterra.com/p/235453/Payworks/)

4.72 (142)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

ADP Workforce Now

Top features

29/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/155895/WorkforceNow/#features)

Payworks

18/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/235453/Payworks/#features)

### Recognition

No recognitions have been awarded to ADP Workforce Now

No recognitions have been awarded to Payworks

### Deployment & support

ADP Workforce Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Payworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ADP Workforce Now

-   By ADP
-   Located in United States
-   Founded in 1942

Payworks

-   By Payworks
-   Located in Canada
-   Founded in

## Popular Comparisons

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