# Compare Zoho CRM vs B2B Rocket 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho CRM and B2B Rocket based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/155928-10012202/Zoho-CRM-vs-B2B-Rocket --- # Zoho CRM vs B2B Rocket Features and Cost Comparison Last updated May 6th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho CRMB2B Rocket2/4 selected [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/)[4.8 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) [## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $14.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [6,972 reviews](#user-reviews) Positive 5,937 Neutral 782 Negative 253 [## B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/)[4.8 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [307 reviews](#user-reviews) Positive 298 Neutral 2 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,377 reviews from customer experience software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Negative Feedback Management 4.2 Real-Time Reporting 4.3 Surveys & Feedback 4.4 Real-Time Notifications 4.9 Customizable Forms 4.3 \--%Fit Missing features Feature ratings Negative Feedback Management NA Real-Time Reporting NA Surveys & Feedback NA Real-Time Notifications NA Customizable Forms NA User satisfaction User satisfaction 4.3 User reviews[6,972](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.1 User satisfaction 4.8 User reviews[307](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $14Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM. Best for Sales teams ## User reviews Pros & cons VR Verified Reviewer Project Analyst > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) Joseph T. CEO > "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link were finally..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) RS Radha S. Legal Assistant > "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) Harshul S. Senior. Technical Support Specialist for Network Operations > "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) RS Radha S. Legal Assistant > "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things down for new..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) RS Radha S. Legal Assistant > "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much more efficient..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) VR Verified Reviewer Commercial manager > "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save a mail in crm" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808) VR Verified Reviewer Project Analyst > "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) AS AJ S. CIO - Chief Information Officer > "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are friendly to a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) VR Verified Reviewer Travel Consultant > "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological perspective." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) AS Alan S. IT Project Manager > "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282) DM David M. Technical Support Engineer > "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659) EW Evangeline W. Small Business Owner > "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596) AS AJ S. CIO - Chief Information Officer > "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) CC Connor C. Data Analyst > "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) KK Krishna K. Admin > "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719) RR Rasilkrishnan R. Data analyst > "It is very hard to create new developments inside zoho with is not default in Zoho" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) CC Connor C. Data Analyst > "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) VR Verified Reviewer Marketing Manager > "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119) MND Mamute Nicholas D. Sales and Marketing Specialist > "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on target..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) Joseph T. CEO > "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) AS Abhishek S. Ops Manager > "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a pattern on my..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) VR Verified Reviewer Travel Consultant > "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) MRUR MD RIAJ UDDIN R. Marketing Manager > "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669) AM Andrea M. Academic Director > "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to offer support,..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176) FH Firas H. Manager information systems > "The platform's customizability and integration capabilities make it a robust choice for businesses looking to streamline their customer relationship management. While there are areas that..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6381114) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) EJ Emily J. Sales Manager > "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) VR Verified Reviewer HR and Admin Manager > "According to me the only con is - Content management limitations - Data import and data export limitations only." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720) GC GODWILL C. Customer Care Representative > "The ability to tailor the platform to specific business needs, such as automating workflows and creating custom reports, made it very efficient." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304) PB Philip B. Operations Manager > "Impossible to get a timely or logical response to an obvious problem caused by Zoho." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331) Arpit P. IT Consultant > "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) VR Verified Reviewer Recruitment Specialist > "They keep re-inventing the wheel without making sure they have their products solid, this has resulted in a proverbial "dogs breakfast" of apps that don't relate properly rendering ZOHO..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6389890) MND Mamute Nicholas D. Sales and Marketing Specialist > "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) PS Peter S. Director > "Not keen on having to visit separate window for each module." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821) Hemant A. Data Analyst > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) DJL David J. L. Creative Production Manager > "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187) MS Mallory S. Clinical Operations Manager > "I like the various features within to help keep the team organized and easily locate our client's information." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) NP Narender P. Pre-sales consultant > "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes or seconds..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) SS Shenella S. Business Development Executive > "The system tends to lag at times." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7099824) VR Verified Reviewer Business Analyst > "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and the solution..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377) KO Katie O. Admin Assistant > "I could never get the appointment also known as "meetings" on the CRM to link to the Zoho Calendar." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6848682) VR Verified Reviewer Owner > "I particularly like the automation abilities in the entire the sales process, including sending emails, following up with leads, and updating fields." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6490581) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) GC GODWILL C. Customer Care Representative > "The platform offered a wide range of features that were essential for managing customer relationships, tracking sales, and improving workflow efficiency." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304) VR Verified Reviewer VP of Marketing > "Zoho CRM feels clunky and overly complex for daily email marketing use." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6846480) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead management and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot has and I’ve..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) Junko O. Business Consultant > "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales automation, we have seen..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) OA Okan A. Director > "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) AS AJ S. CIO - Chief Information Officer > "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If you are looking..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) EH Erin H. Office Manager > "There were frequent connectivity issues where employees we unable to access app." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6878372) VR Verified Reviewer Care Nvaigator > "TechRadar notes that it's “very easy to use,” with handy features like social media and LinkedIn contact capture, business card scanning, automated workflows, pipeline management, and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911) TW Toshia W. Owner > "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) DA Dana A. Managing Partner > "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity."" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) OP Orla P. Head of Sales > "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281) MW Mark W. Owner > "I like how I can sign and avoid paying for extra features on my other current platforms." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7076431) NP Nikita P. IT-Developer > "The mobile app also lacks some key desktop features." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200) Junko O. Business Consultant > "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) DG David G. Head of Commercial Growth and Partnerships > "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703) TW Toshia W. Owner > "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business owner!" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) AS Abhishek S. Ops Manager > "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) MT Morton T. CEO > "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318) FR Farheen R. Senior Manager- New Business > "The reminders that we set only appears as web-based push notifications and I often tends to lose it." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851) MT Morton T. CEO > "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) NP Nikita P. IT-Developer > "Workflow automation, email integration, and the intuitive Kanban view save us hours each week." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200) OA Okan A. Director > "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will probably move to..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) Harshul S. Senior. Technical Support Specialist for Network Operations > "What I like most about Zoho CRM is how easy it is to track contacts and deals in one place." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) Hemant A. Data Analyst > "Zoho CRM provides a comprehensive and flexible customer relationship management solution that has significantly streamlined my business process." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) DD Danielle D. Inside Sales > "At times emails won't go through and the space isn't large enough to send multiple files." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6427458) ST Samreen T. Director > "Without needing a significant investment, it has improved team productivity and streamlined our sales process." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7130572) VR Verified Reviewer Care Nvaigator > "There are major limitations in what you can do / access / change" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911) [View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) DN Delvin N. Founder > "I like the automated Meeting Booking: Once a prospect shows interest, the AI can analyze their response, answer common objections, and automatically..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7049991) CC Christina C. Manager > "High-volume data imports can slow performance, and certain reporting options are less flexible for complex workflows." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7078901) Muhammad G. Network technical > "The platform helps streamline B2B sales activities through automation and clear pipeline visibility, making it easier to manage leads and stay..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7071078) VR Verified Reviewer verificator > "We occasionally experience minor delays when loading large reports, which can slow down our workflow a bit during busy periods." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7051471) Hov G. Chief of marketing > "Having our contact database, enrichment, outreach, and analytics in a single, secure platform has simplified our tech stack and reduced our costs." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7063710) Andre Miguel G. Admin Assistant > "Advanced automation and reporting features may require extra time to master, and small teams might find certain plans expensive." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7081831) VR Verified Reviewer Virtual Assistant > "The AI agent takes care of the repetitive tasks, allowing my team to focus on high-value activities like closing deals and building relationships." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7064319) Jade C. CEO > "I was also charged many months upfront for mailboxes when we never launched and also never worked. Despite repeated requests, they have refused to..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7054151) IS Insha S. Marketing > "Warmup maintains sender reputation, A/B testing optimizes emails, and auto-replies keep prospects engaged automatically." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7091722) CL Catherine L. Sourcing Specialist > "If you're a startup trying to stay within a tight budget, adding more agents can get a bit costly, which might make it harder to scale right away." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7049993) RR Raman R. Sales > "The AI agents excelled at hyper-personalized outreach across email, LinkedIn, and even calls, turning cold prospects into booked meetings with..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7003746) Kryssnah Sammay Rosel V. Virtual Assistant > "Additionally, certain niche integrations are missing, and high-volume campaigns may occasionally slow down the system." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7078134) SK Sevil K. Founder and CEO > "B2B Rocket AI saves hours of manual outreach, automates follow-ups, and improves lead quality with smart AI agents that handle email and LinkedIn..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7023424) Jade C. CEO > "I purchased their $5,000 “lifetime access” deal, and it has become obvious that once they collect the money, the support essentially disappears." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7054151) JT Jacob T. Freelance Photographer > "The most thing i liked about B2B Rocket is that how it helped me in boosting my B2B sales automation and efficiency, with offering features like..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6831017) Peter O. Accountant > "In particular, the custom field limitation and other limitations such as issues with data merging and activity tracking are not aligned with my..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6399600) MS Marimar S. Freelancer > "The AI agent's autonomous actions, spanning from lead identification to conducting chat sessions and arranging meetings, have led to a noteworthy..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6831185) Ernesto T. Customer Specialist > "When handling large volumes of email, there can be slight delays in loading or organizing messages." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7083507) EM Erisha M. Admin > "Having smart computer features and helpful customer support together makes this tool really good for finding new customers and adding it to our..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6848254) VR Verified Reviewer Verifier > "Given my preference for managing tasks on the go, the lack of optimal mobile responsiveness became a notable inconvenience." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7004791) RR Raman R. Sales > "The integration with our CRM was seamless, and the real-time analytics dashboard provided actionable insights that helped us refine campaigns on the..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7003746) JB Jonathan B. Administrator > "Mailbox organization options are somewhat basic." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7051407) SK Sevil K. Founder and CEO > "A powerful AI-driven outreach tool that streamlines B2B sales, enhances productivity, and delivers solid results once properly configured and..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7023424) GM Gephrey M. csr > "I feel that focusing too much on automation may overlook the importance of human intuition in sales." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7048155) Mark Joedel D. Virtual Assistant > "It has helped us create a more cohesive and effective outreach strategy, allowing us to meet our contacts on their preferred platforms." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7093756) SD Summer D. software development > "B2BRocket currently lacks or has way too less data for retail outlet counts." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6841015) DR Daniel R. Creative Hybrid Developer > "allows me to develop an Ideal Customer Profile (ICP) and craft detailed customer personas, enabling laser-focused targeting. While occasionally..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6825366) ACT ARMIE CLARISSE T. Virtual assistant > "The only downside I noticed is that some AI-generated messages can sound a little too generic if not customized." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7041020) TA Tasya A. Operational Manager > "B2B Rocket gives everything I need in one place—AI agents, contact data, email campaigns, and CRM integration." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7068193) Jhorezel O. Virtual Assistant > "As a small business owner, the cost feels a bit steep, especially when you’re just starting out." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7074185) HO Hungkaka O. Project Manager > "The behavior-driven triggers in prospect follow-ups enable us to send messages based on specific prospect behaviors, enhancing the relevance of our..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7020241) FVT Frank V. T. Director of Biz Dev > "Followed all the guidance, even got suggestions with their team, worked with their B2B list which didn't work, purchased our own list - and now we..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6594657) Carlos D. HSE Officer > "B2B Rocket have an easy and user friendly interface, the ability to automate quality lead generation is remarkable, this provides 100% uptime in the..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6870544) VR Verified Reviewer Sales Representative > "It sometime too slow and not smart enough with my personal tasks which I don't like, if they can fix the problem I mentioned." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7013199) CC Christina C. Manager > "What I liked most about B2B Rocket is its strong focus on innovation and efficiency in helping businesses scale their outreach and sales processes." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7078901) VR Verified Reviewer Managing Director > "They sold me a lifetime license before I ever used it (my mistake for buying)." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7128660) MD Marcelo D. Marketing Specialist > "The automation actually works: it sends, follows up, organizes leads, and tracks replies without you babysitting the process." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7047539) VO Venus O. systems analyst > "The platform might be complex to navigate for new users or smaller businesses, there's also a steep learning curve that could hinder quick adoption..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6360819) VR Verified Reviewer Developer > "The AI agent takes care of the lead generation and engagement, which means I can focus on other aspects of growing my business." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7064284) RT Ridwan T. Certification engineer > "It can also be costly for small businesses, and some features don’t always perform as smoothly as expected." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7027626) AS Ali S. Tech Engineer > "The natural language processing (NLP) capabilities ensure that complex inquiries are understood accurately, providing in-depth insights into our..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6820801) VR Verified Reviewer Marketing > "The starting price ($2,450/month) is too steep for small startups or solo founders." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6831705) ARP Anisa Rahma P. Content writer > "The AI-powered writing assistant help me generate high-quality content quickly and efficiently, allowing me to focus on other important tasks" [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6855342) VR Verified Reviewer Founder > "The support team hardly helped and the platform was extremely buggy." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7129904) Anna Charissa A. Admin VA > "B2B Rocket helps a lot with automating outreach and follow-ups, which saves time especially when managing multiple tasks." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7086608) Sunee S. SEO content writer > "The main drawback is the learning curve, which can be a bit steep at first." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6872308) RH Ryan H. Developer > "It's focus on personalized communication, combined with effective A/B testing, made our email campaigns highly engaging and successful." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7047464) VR Verified Reviewer Founding Partner > "We were promised a much quicker start on our campaigns, but were given no assistance when they didn't meet our expectations." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6833027) MH Mira H. Virtual Assistant > "It keeps my outreach consistent, connects me with the right people, and lets me focus more on building real relationships and closing deals instead..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7011672) Jhorezel O. Virtual Assistant > "The only downside for me is the price." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7074185) EM Eya M. Executive > "I really like how B2B Rocket simplifies lead generation and automates outreach, helping businesses save time while connecting with high-quality..." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7031641) AM ANN M. Owner > "A lot of time is wasted when reworking the selection algorithm and messaging." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6405860) VR Verified Reviewer verificator > "The platform centralizes our Sales Management, turning a previously scattered process into one unified system." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7051471) SH Sopyan H. Email marketing > "Some user may find learning to costumize hard." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6855690) Rizel B. SDR > "Intent scoring and enrichment let the platform highlight prospects showing interest and fill missing contact details." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7069459) FVT Frank V. T. Director of Biz Dev > "Emailed the Account Executive, who disappears after you pay, she no longer works there." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6594657) Joshua James C. Data Executive > "Reporting gives clear insights into open, response, and conversion rates, making it easy to see which campaigns perform best." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7081992) JV James V. Supply Chain Consultant > "AI-driven features didn’t live up to the hype." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6510413) Natasha C. Enterpreneur > "Together these features make message iteration faster, so teams spend less time drafting and more time following up with engaged prospects." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7087356) AM ANN M. Owner > "It also has an unreliable data inventory." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6405860) Princess Lilibeth U. complaints manager > "The ability to visualize our entire sales pipeline on one simple Dashboard has been transformative." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7052022) Mitchell K. copywriter > "The setup process can be a bit tricky, especially for new users." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6780980) RH Ryan H. Developer > "Crafting resonant email campaigns with real-time interaction capabilities is a game-changer." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7047464) JV James V. Supply Chain Consultant > "We wouldn’t recommend it to businesses looking for reliable, effective B2B tools." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6510413) Nathalia Putri A. Content Writer > "The ability to act on trends quickly increased meetings and shortened feedback loops across teams month over month." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7058172) JV James V. Supply Chain Consultant > "Poor customer support" [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6510413) Rui C. BD > "The platform not only saves time with automation but also helps us cut costs, making our sales process much more efficient." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7075166) AS Attila S. Founder > "I'd rather not - I'm sure they're lovely people, but if you can't use yoru own software for outreach, that's not something people should be using." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#SoftwareAdvice___6214539) Baby Jane D. Virtual Assistant > "The platform fits well into our sales process and helps us maintain consistency across all outreach efforts" [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7093742) Deepak G. Social media marketer > "It doesn't provide a free trial." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6013487) CL Catherine L. Sourcing Specialist > "With 3 AI agents running, we were able to uncover a lot of new opportunities about 3,700+ leads each month." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___7049993) Deepak G. Social media marketer > "It just gives the demo which is not good." [See full review](https://www.capterra.com/p/10012202/B2B-Rocket/#Capterra___6013487) [View Reviews](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) ## User interface 4.31 (6,972) [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/) 4.82 (307) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Zoho CRM Top features 38/41 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - API - Collaboration Tools - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - Generative AI - Knowledge Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management - NPS Survey Structure - Predictive Analytics - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Survey/Poll Management - Surveys & Feedback - Tagging - Text Analysis - Third-Party Integrations - Trend Analysis - Visual Analytics - Workflow Management [See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features) B2B Rocket 1/41 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - API - Collaboration Tools - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - Generative AI - Knowledge Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management - NPS Survey Structure - Predictive Analytics - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Survey/Poll Management - Surveys & Feedback - Tagging - Text Analysis - Third-Party Integrations - Trend Analysis - Visual Analytics - Workflow Management [See all features](https://www.capterra.com/p/10012202/B2B-Rocket/#features) ### Recognition No recognitions have been awarded to Zoho CRM B2B Rocket is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos B2B Rocket Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho CRM - By Zoho - Located in United States - Founded in 1996 B2B Rocket - By B2B Rocket - Located in United States - Founded in ## Popular Comparisons [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14/month Price $25/month 4.3 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM) [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/)[4.82 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.7 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-10012202/Salesforce-vs-B2B-Rocket) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14/month Price $20/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/)[4.82 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-10012202/HubSpot-CRM-vs-B2B-Rocket) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14/month Price $7/year 4.3 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM) [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/)[4.82 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) vs [BeatRoute](https://www.capterra.com/p/181686/BeatRoute/) [4.26 (35)](https://www.capterra.com/p/181686/BeatRoute/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/181686-10012202/BeatRoute-vs-B2B-Rocket) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14/month Price $50/month 4.3 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/)[4.82 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) vs [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (422)](https://www.capterra.com/p/207290/Ploomes/reviews/) Contact vendor for pricing Price $22/month 4.7 Features 4.8 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/207290-10012202/Ploomes-vs-B2B-Rocket) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $14/month Price $19/month 4.3 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/)[4.82 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) vs [Corefactors](https://www.capterra.com/p/153366/Corefactors/)[4.41 (132)](https://www.capterra.com/p/153366/Corefactors/reviews/) Contact vendor for pricing Price $8.99/month 4.7 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153366-10012202/Corefactors-vs-B2B-Rocket) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) $14/month Price $14.99/month 4.3 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/)[4.82 (307)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Contact vendor for pricing Price $15/month 4.7 Features 4.5 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-10012202/ActiveCampaign-vs-B2B-Rocket)