--- title: "Compare Zoho CRM vs Thryv 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho CRM and Thryv based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/155928-156926/Zoho-CRM-vs-Thryv" page_type: "comparison" language: "en" --- # Zoho CRM vs Thryv Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho CRMThryv2/4 selected [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) [## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $14.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [6,999 reviews](#user-reviews) Positive 5,962 Neutral 781 Negative 256 [## Thryv](https://www.capterra.com/p/156926/Thryv/)[4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) Starting Price $99.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [538 reviews](#user-reviews) Positive 439 Neutral 29 Negative 70 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.4 Activity Dashboard 4.6 Contact Database 4.4 Data Import/Export 4.3 67%Fit Not enough reviews Feature ratings Data Security \-- Contact Management 4.4 Activity Dashboard 3.6 Contact Database 4.3 Data Import/Export 3.8 User satisfaction User satisfaction 4.3 User reviews[6,999](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.1 User satisfaction 4.2 User reviews[538](https://www.capterra.com/p/156926/Thryv/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.0 Customer support 4.2 Price starts from Price starts from $14Per User, Per Month - Free version - Free trial Price starts from $99Flat Rate, Per Month - Free version - Free trial Best for Best for Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM. Best for Growing and established businesses looking to replace disconnected tools with one AI-powered platform to attract customers, streamline operations, and accelerate growth. ## User reviews Pros & cons AD Alexandre D. Secretary General > "The best I can say is that it’s a stable and solid option for properly midsize businesses such as ours, where we need a blend of capabilities in contact administration, e-mail..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7169340) Joseph T. CEO > "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) RS Radha S. Legal Assistant > "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) RS Radha S. Legal Assistant > "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) Harshul S. Senior. Technical Support Specialist for Network Operations > "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) AS AJ S. CIO - Chief Information Officer > "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) KA Khyan A. Senior Business Development Representative > "It's a flexible platform that offers a wide range of business functionality and can support a variety of teams and processes without needing multiple disconnected systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) KA Khyan A. Senior Business Development Representative > "The biggest challenge is that the platform can sometimes feel like it's trying to do a lot of things at once. While the interface is generally good, certain areas can feel a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) RS Radha S. Legal Assistant > "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) SM Sourav M. Supervisor > "The Workflow Management tools are highly customizable—you can automate almost any repetitive task if you take the time to map it out." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) VR Verified Reviewer Travel Consultant > "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) AS AJ S. CIO - Chief Information Officer > "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) PRAGATI S. HR Manager > "It helps streamline customer management, track leads, and organize sales activities in an efficient way." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) SM Sourav M. Supervisor > "The platform's overall Design can feel a bit dated and cluttered compared to more modern CRMs. Because of its depth, Ease of Use takes a hit initially; there is a undeniably..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) VR Verified Reviewer Project Analyst > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) VR Verified Reviewer Commercial manager > "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808) YN Yasmine N. Customer Services Manager > "Use of the product has also enabled us to accurately forecast sales and visualise our sales pipelines." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178329) LG Laura G. Owner > "I spend hours trying to fix my bank uploads and figuring out when their service broke down. " [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902) EW Evangeline W. Small Business Owner > "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) CC Connor C. Data Analyst > "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) RR Rasilkrishnan R. Data analyst > "It is very hard to create new developments inside zoho with is not default in Zoho" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) KA Khyan A. Senior Business Development Representative > "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Marketing Manager > "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119) CC Connor C. Data Analyst > "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) VR Verified Reviewer Travel Consultant > "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) VR Verified Reviewer Project Analyst > "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) AM Andrea M. Academic Director > "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176) MND Mamute Nicholas D. Sales and Marketing Specialist > "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) DM David M. Technical Support Engineer > "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659) AS Abhishek S. Ops Manager > "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) MRUR MD RIAJ UDDIN R. Marketing Manager > "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669) LG Laura G. Owner > "On a quarterly basis the bank links do not work. " [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902) EJ Emily J. Sales Manager > "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) PB Philip B. Operations Manager > "Impossible to get a timely or logical response to an obvious problem caused by Zoho." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331) Arpit P. IT Consultant > "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) DJL David J. L. Creative Production Manager > "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187) MND Mamute Nicholas D. Sales and Marketing Specialist > "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) NP Narender P. Pre-sales consultant > "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893) AS Alan S. IT Project Manager > "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) MS Mallory S. Clinical Operations Manager > "I like the various features within to help keep the team organized and easily locate our client's information." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) JR John R. Social media marketer > "We rely on it in our work and in the reports we provide due to its clarity and ease of understanding for non-specialists." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7159243) OA Okan A. Director > "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) TW Toshia W. Owner > "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) VR Verified Reviewer Business Analyst > "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377) DA Dana A. Managing Partner > "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity."" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) SG Sauve G. Sales Representative > "I really like how Zoho CRM centralize customer data and potential leads in one organized place .An" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161378) Joseph T. CEO > "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) PRAGATI S. HR Manager > "It makes it easy to track leads, manage sales pipelines, and follow up with clients efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) OP Orla P. Head of Sales > "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) DG David G. Head of Commercial Growth and Partnerships > "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703) Junko O. Business Consultant > "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) AS Abhishek S. Ops Manager > "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) AS AJ S. CIO - Chief Information Officer > "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) FR Farheen R. Senior Manager- New Business > "The reminders that we set only appears as web-based push notifications and I often tends to lose it." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) KK Krishna K. Admin > "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719) OA Okan A. Director > "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) SM Sourav M. Supervisor > "Once properly configured, it’s an incredibly powerful engine for managing data and automating workflows." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) ICO Ilhan Can O. Senior Associate > "Sometimes we experience minor errors/glitches; e.g. search bar (does not directly go to the page when you click on the search result) and new customer profile is not saved..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6101344) Cristin H. Office manager > "The best part about Zoho CRM is it's incredible value for money and customization options." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143) VR Verified Reviewer HR and Admin Manager > "According to me the only con is - Content management limitations - Data import and data export limitations only." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720) Junko O. Business Consultant > "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) RR Rasilkrishnan R. Data analyst > "It is no good at customisation." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) TW Toshia W. Owner > "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) PB Prasad B. Web Developer > "Zoho's Customer support is limited while integrating third-party apps with CRM" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144) KA Khyan A. Senior Business Development Representative > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Director > "One aspect of ZOHO CRM that some users may find less favorable is its pricing structure. While it offers a free version and various pricing tiers, the cost can add up,..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5077735) Cristin H. Office manager > "The platform makes tracking sales leads simple and highly effective" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143) PS Peter S. Director > "Not keen on having to visit separate window for each module." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821) Max P. Sales Director of Channel > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6645121) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) VR Verified Reviewer Brand and Product Marketing lead > "Zoho dashboards with all the detailed information with some very good colours" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584486) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) Shelmith S. Admin Virtual Assistant > "The CRM has simplified my work and I have everything at a touch of a button." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6088264) AK Arif K. Executive Assitant > "The interface can feel a bit complex and overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567360) Cris N. Founder and Creative Director > "Zoho CRM has an intuitive interface which is well laid and straightforward making it very user friendly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5057180) EJ Emily J. Sales Manager > "As a CRM newbie, the interface can seem cluttered and overwhelming at first." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) KA Khyan A. Senior Business Development Representative > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) VR Verified Reviewer business development > "Zoho CRM impresses with integrated apps, seamless integration, scalability, mobile accessibility , collaborative features and extensive support." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6039026) AM Alfred M. Consultant > "Integration with some third-party apps can be tricky and may require extra setup time." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6563316) Hemant A. Data Analyst > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) RT Robert T. Marketing Director > "It can be difficult to integrate with with other applications you might already have within your organization." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6004488) Arpit P. IT Consultant > "The platform’s integration with other Zoho applications and third-party tools has helps a lot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) CW Christian W. CEO > "there is not integration testing between the different modules." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6169747) Akhtar S. Senior HR Executive > "Overall experience has been very good from transitioning from a traditional software to all-in-one tool." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178747) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) Mararia D. UIUX Designer > "What i like about Zoho CRM is software is versatile and can be used in a wide variety of ways." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567270) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) VR Verified Reviewer Designer > "An easy-to-use application that provides a good overview of open items and to-do." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6526470) RB Ryan B. Software Developer > "It is very busy, in the sense that there are alot of moving parts and is not as intuitive as it could be." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5091281) DA Dana A. Managing Partner > "It was simple, reliable, and helped me stay organized." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) JG Joshua G. VP > "Simply put, It was so complicated to use." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6865161) KA Khyan A. Senior Business Development Representative > "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) PB Prasad B. Web Developer > "Zoho's Customer support is limited while integrating third-party apps with CRM" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) Himaanshu L. Team Lead- Customer Success > "The customer support services need to be little improved and sometimes I notice slight lags." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6639432) [View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) LR Lara R. Director of Marketing > "Having social, reviews, listings, campaigns, and website widgets all in one platform makes it easier to stay organized and..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002) BK Blerta K. Language Instructor > "Sometimes the system gets slow when I'm trying to update multiple student profiles at once." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798) GD Gary D. President > "I have been working with the Thryv platform and \[sensitive content hidden\] for the last few years to improve my CRM..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750) TC Tammy C. Social Media Marketing Manager > "The option to post videos to all the platforms is below average and could be upgraded." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792) TC Tammy C. Social Media Marketing Manager > "Overall, this is a well-rounded solution that excels in task management while maintaining strong customer support, good..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792) IS Ilayda S. Marketing Director > "The UI isn’t as smooth as seen on some newer platforms, and some features (email campaign tools, for example) feel somewhat..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333) BK Blerta K. Language Instructor > "The appointment calendar really saves me time - students can book their own lessons and I get notifications." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798) GD Gary D. President > "Many of the general posts did not reflect the quality of work that we perform." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750) BK Blerta K. Language Instructor > "The price feels a bit high for just 8 employees, but the time it saves me from administrative tasks lets me focus more on..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7152798) GD Gary D. President > "The standard Social media post program was a little hit or miss." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137750) JS Joseph S. Owner > "They covered everything we needed in a website and SEO needs as well as a Business Google profile. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930) ZM Zaimah M. CEO > "My account manager haven’t reached out to me to set an appointment and I’m needing to talk to him." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227) MB Mary B. Admin Office Mgr > "sensitive content hidden\] is our performance success mgr and handles every question with care and really listens to what we..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170097) Leigha R. Marketing Director > "We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351) SB Steven B. Owner > "The appointment management of the Thryv team demonstrates a high level of consideration for the complexities of an in-home..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7165719) SM Sheri M. Ceo > "The price increases so often. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7166944) TC TJ C. Owner > "It does streamline the process of running a business and bringing back existing customers" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487) TD Tom D. Owner and Lead Photographer > "Thryv became too costly and quirky, and they outsourced their tech support overseas." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6724193) AH Alan H. Director of Operations and Accounts > "It performs all services it provides well, and at a competitive price point for our small business. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116) RT Ricki T. Owner > "It's not really worth it for me as a small business owner." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7079737) SM Steve M. Sales manager > "Being able to send customers quotes and invoices are easy." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161998) AL Andrew L. ownder > "Very little accountability on the side of upper management." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245) ET Eva T. EXECUTIVE ASSISTANT > "The invoicing is also good as it sends it to our clients phone" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7170666) Leigha R. Marketing Director > "It was difficult to get them to attend to our account." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351) ZM Zaimah M. CEO > "I like when they communicate with me and keep in touch with me not just take my money and I don’t hear anything" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7172227) BH Bridget H. Owner/Operator > "Lack of integration, timezone challenges from the start with scheduling, cannot load my logo or photos onto the Google My..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645) TC TJ C. Owner > "Email function is good and invoice sending is simple. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487) LS Lisa S. Directpr > "I can't pull reports that include all my customers due to line restrictions." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018) TB Terry B. Administrator > "The on boarding team were fantastic in helping us get it all set up and running smoothly and effectively." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424) CM Christopher M. CEO > "Poor at best." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6629877) IS Ilayda S. Marketing Director > "The automated reminders and review prompts brought in more feedback, which we’ve leveraged to refine our marketing." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333) JJ Jenny J. Manager > "Customer service was terrible and critical errors about our business including the wrong phone number, the WRONG type of..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___5004229) RA Rahman A. Marketing Specialist > "It has simplified our system for working with customers and tracking their responses." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6793855) VR Verified Reviewer V.P. > "they admittedly didn't provide proper services to us, we asked for one option to be credit back on our credit card while we..." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415) BB Brandon B. Owner > "Overall, switching to this hosting company has made my online experience seamless and enjoyable!" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403) BH Bridget H. Owner/Operator > "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645) BB Brandon B. Owner > "I love my new internet hosting company for several reasons." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137403) BF Benjamin F. Owner > "They took me money with no returns. when I tried to cancel they said I had to pay for more moths even though i didn't sign..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4649043) CS Chris S. Owner > "I'm sure over time and use I'll "learn" the platform better and make it work for my needs." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7187843) SB Susan B. Vice President > "Still being charged 5 months after cancellation letter was received." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610) TC Tammy C. Social Media Marketing Manager > "Users can expect helpful guidance and reliable customer support." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792) SB Susan B. Vice President > "Unable to cancel after several attempts." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___6109610) DR Deanna R. Sales Account Manager > "We appreciate customer support and the ease of invoicing. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7132231) JM Jonathan M. CPA > "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly,..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801) JS Joseph S. Owner > "Their pricing was very reasonable for what was and still is offered. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930) VR Verified Reviewer V.P. > "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that..." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415) IJ Idania J. President owner > "I have received good leads and enjoy the contacts i have made." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243) MA Melanie A. Office Manager > "Some areas refer to open invoices as payments which is not just inaccurate, but the opposite of what they are." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400) JH Jeanette H. Store Manager > "The price point is excellent as well. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164701) MA Melanie A. Office Manager > "I am not happy with the search function in the Billing & Invoicing section." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400) LR Lara R. Director of Marketing > "Thryv has been a really helpful tool in my day-to-day work." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002) TP Tyrone P. Franchise owner > "The mobile app doesn't go back to home that easy, you have to either close app or hit back a bunch of times." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907277) JR Justin R. General Manager > "My favorite part of Thryv was the single inbox for all of our channels. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6827868) TW Tony W. President > "I have to physically enter every appointment that does not come through the software." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3996912) IS Ilayda S. Marketing Director > "It saves time and standardizes the tone across our brand." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6788333) AB Adam B. Owner > "Provided zero leads and all I got was 10-15 robo spam calls" [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___4294252) Jeanne E. Designer > "The pleasant atmosphere of the entire team." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7188401) CL Cesar L. Construction > "Was using software for a while and was told if I add an seo it would put me on 1st spot in richland wa on Google search, ..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3594363) AH Alan H. Director of Operations and Accounts > "The customer support has been consistently very good." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162116) JH Jorge H. Painting > "Never recommend this company just waisted Time and money" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6005824) JS Joseph S. Owner > "Excellent, professional and enthusiastic. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7167930) HS Hannah S. Owner/Life Integration Consultant > "I don't think they are set up to work well with Neurodivergent folks, but that's systemic." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897244) TB Terry B. Administrator > "Excellent system, easy to set up and understand." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7178424) MA Melanie A. Office Manager > "I find the reporting to be clunky and cumbersome as well." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400) TC TJ C. Owner > "Great service from my team and the product suite is great. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7134487) AM Andrew M. President > "I canceled my account after about 1 year, and they continued billing me." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134) HS Heather S. Owner > "This program is very easy to use. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7161992) MK Michelle K. owner > "It's as if someone came up with a good concept and then hired I don't know who to develop lousy software, thinking that if..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3543603) LM Lynda M. Admin > "I worked with the same team and we really had fun. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164990) AM Andrew M. President > "Customer service confirmed the cancellation, but the bills kept on coming." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4333134) Jeanne E. Designer > "The team performed beyond my expectations." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7188401) MP Melanie P. VP of Operations > "Thryv support is not very organized and too many people reach out to attempt to fix things and not having nay information..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3351018) IJ Idania J. President owner > "Customer support is always available." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7138243) JL Jeff L. president > "Can't believe that you cancelled the "work as" function." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897153) Tyrell T. Owner > "Everyone that I have encountered in Thryv has been extremely professional, genuine, and knowledgeable." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137840) DA Dave A. Operations Manager > "The inability to send booking notifications and emails to multiple customers. " [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3549133) Charles T. COO and Franchise Development > "The team is great to work with." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7137821) RW Rafer W. Founder > "there's a reason they lock you into a 6-month contract--because the platform sucks and they know after two months people..." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___3668232) AL Andrew L. ownder > "My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6551245) KB Kelli B. Office Manager > "The reason for my low rating is that there is a lot more work involved on your end in order to make this product of any..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3156655) TC Tammy C. Social Media Marketing Manager > "Users can expect helpful guidance and reliable customer support." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7164792) MA Melanie A. Office Manager > "I find the reporting to be clunky and cumbersome as well." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897400) JL Jeromy L. Owner and Founder > "The customization you can develop and the ease to adapt to the ever changing business world is crucial and central to the..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4907442) DP Desiree P. Owner > "The mobile app shuts off randomly and is not easy to navigate." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___2722558) CW Cathy W. Bookkeeper > "I like the website design and social media help" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3357254) BH Bridget H. Owner/Operator > "Lack of integration with obvious things like Google My Business, lack of timezone integration for a month and just too many..." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4569645) WC Wanita C. Owner > "I like how everything i need to run my business is intergrated into the one easy to use app" [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6413634) MS Mikayla S. Owner > "The lack of an Afterpay-like integration the way Square has." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3481673) MC Matt C. GM > "It was very easy to set up and integrate with our business." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___4897460) Leigha R. Marketing Director > "It was difficult to get them to attend to our account." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6550351) SS Sheila S. Travel Advisor > "That it was to make integration with my sites easier for people to connect." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___3344010) LS Lisa S. Directpr > "I can't pull reports that include all my customers due to line restrictions." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___6223018) JM Jonathan M. CPA > "Many of the integration experts are good as well. But the software, as a CRM tool, needs work." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801) JM Jonathan M. CPA > "Fictitious customers created, duplicates, anything with a street address of "PO Box" in QuickBooks get deleted randomly,..." [See full review](https://www.capterra.com/p/156926/Thryv/#SoftwareAdvice___3316801) LR Lara R. Director of Marketing > "Thryv has been a really helpful tool in my day-to-day work." [See full review](https://www.capterra.com/p/156926/Thryv/#Capterra___7162002) VR Verified Reviewer V.P. > "Then the 2 representatives we were working with decided it was best to stop communicating back with us. If I/we did that..." [See full review](https://www.capterra.com/p/156926/Thryv/#GetApp___4857415) [View Reviews](https://www.capterra.com/p/156926/Thryv/reviews/) ## User interface 4.31 (6,999) [Thryv](https://www.capterra.com/p/156926/Thryv/) 4.21 (538) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Zoho CRM Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features) Thryv 26/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/156926/Thryv/#features) ### Recognition Zoho CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports Thryv is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Thryv Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho CRM - By Zoho - Located in United States - Founded in 1996 Thryv - By Thryv - Located in United States - Founded in 2011 ## 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