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Zoho CRM vs Quickbase: Which is a better fit?

Updated on December 1st, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 14,385 reviews from CRM users.
% Fit
High performer
Feature ratings
Contact Management
4.4
Sales Pipeline Management
4.4
Lead Management
4.4
Activity Dashboard
4.5
Customizable Fields
4.5
% Fit
Not enough reviews
Feature ratings
Contact Management
4.4
Sales Pipeline Management
4.4
Lead Management
4.4
Activity Dashboard
3.0
Customizable Fields
3.7
User satisfaction
4.3
User reviews6,878
Ease of use
4.1
Functionality
4.3
Value for money
4.3
Customer support
4.1
4.4
User reviews308
Ease of use
4.1
Functionality
4.3
Value for money
4.1
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Zoho CRM can be used by businesses of all sizes. You can even build your own version of Zoho CRM. Sell smarter and faster with Zoho CRM.

From business problem solvers and IT leaders to Heads of Real Estate. For those looking to unleash the problem-solving power of everyone in their business to innovate every day.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9567a6a9-a0cf-430c-a443-08dc6003b090
Nicole D
Owner
4.0

Nicole D.: My name's Nicole. I'm the owner and founder of Nicole Du Guay Coaching & Consulting, and I give Zoho CRM a four out of five. Prior to using Zoho CRM, I've tried a number of different CRM platforms, and Mindbody Online is an example and a couple of other ones. And I found that Zoho CRM, although the other platforms have ... Some are more specific for specific industries. Having tested a number of them, I just find that I like the integration and the versatility of Zoho CRM a lot better. The number one reason that I decided to try Zoho CRM was because I was already using Zoho Meetings and I liked the idea that I can integrate my calendar and my booking system and have it directly linked to my meetings platform that I was already using. Zoho CRM was a little bit challenging at first. It does take a little bit of time to find your way around the platform, but once I was familiar with it, it was actually really easy to get the hang of and get into using it. I would recommend that anybody wanting to use Zoho CRM take some time just to look at all the other integrations that you're already using and wanting to use and actually consider combining your accounts into the Zoho platform because I did find that if you had platforms like MailChimp, for example, that was separate, it actually ... Even though you can make it work, it actually is just easier if you keep everything in the Zoho family, which I would recommend.

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video-c21cb99b-acae-4bfc-089e-08db6d337e1b
Josh S
Senior Database Consultant
5.0

Joseph S.: Hi, my name's Josh. I'm a senior database consultant. I work for the Data Collaborative. I also have an offshoot, teachquickbase.com. And I've been doing Quickbase for 20-plus years. And I give it a five out of five. We're a consulting agency. We work with hundreds of clients. We solve everything from workflow management to quality control to operations, financial, CRM. It's just there's a lot of different things that we have to solve for customers. The fact that it can solve just about anything. And also that it's a lot easier to use than a full stack situation where you got to have an FTP client and you got to have database tools and you got to have an ID. This is all in a web browser, and it is something that people who are in the client company, not on the tech team, can actually learn to use. And because they're either into quality control team or they're in the finance team or admin, they can learn how to use it. And that's probably the biggest value, is actually having somebody who's in a role of the active running of the company, designing Quickbase, and working with me to help perfect the tools for their users. So the first thing I said about, it solves everything. You really can use Quickbase for anything. That is a hard thing for some people, when they open it up, they don't exactly know where to start because it's a blank slate. But for me, I mean, I've been doing this for 20 years and I just start a discussion with the client, "Okay, what are you trying to do?" And we just work on it and they eventually get the idea that they can do anything and that it's not that hard to start from ground zero and go up.

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User interface
155928 video thumbnail}
1 Video
157262 video thumbnail}
1 Video
155928
5 screenshots
157262
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoho CRM

Top Features
34/37
  • Customer Journey Mapping
  • Data Security
  • Lead Scoring
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Quickbase

27/37
Show CRM Software Features +
Zoho CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Quickbase
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM
  • By Zoho
  • Located in United States
  • Founded in 1996
Quickbase
  • By Quickbase
  • Located in United States
  • Founded in 1999
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