--- title: "Compare Zoho CRM vs Lofty 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho CRM and Lofty based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/155928-157457/Zoho-CRM-vs-Lofty" page_type: "comparison" language: "en" --- # Zoho CRM vs Lofty Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho CRMLofty2/4 selected [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.8 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) [## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $14.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [6,999 reviews](#user-reviews) Positive 5,962 Neutral 781 Negative 256 [## Lofty](https://www.capterra.com/p/157457/Lofty/)[3.8 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.4 Reviews Sentiment Based on [128 reviews](#user-reviews) Positive 89 Neutral 12 Negative 27 ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.4 Activity Dashboard 4.6 Contact Database 4.4 Data Import/Export 4.3 58%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 3.9 Activity Dashboard 4.1 Contact Database \-- Data Import/Export 3.6 User satisfaction User satisfaction 4.3 User reviews[6,999](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.1 User satisfaction 3.8 User reviews[128](https://www.capterra.com/p/157457/Lofty/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.9 Customer support 3.4 Price starts from Price starts from $14Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM. Best for Real estate agents, teams, brokerages, developers, and property professionals seeking AI-driven marketing, CRM, lead generation, and IDX website tools. ## User reviews Pros & cons AD Alexandre D. Secretary General > "The best I can say is that it’s a stable and solid option for properly midsize businesses such as ours, where we need a blend of capabilities in contact administration, e-mail..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7169340) Joseph T. CEO > "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) RS Radha S. Legal Assistant > "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) RS Radha S. Legal Assistant > "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) Harshul S. Senior. Technical Support Specialist for Network Operations > "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) AS AJ S. CIO - Chief Information Officer > "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) KA Khyan A. Senior Business Development Representative > "It's a flexible platform that offers a wide range of business functionality and can support a variety of teams and processes without needing multiple disconnected systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) KA Khyan A. Senior Business Development Representative > "The biggest challenge is that the platform can sometimes feel like it's trying to do a lot of things at once. While the interface is generally good, certain areas can feel a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) RS Radha S. Legal Assistant > "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) SM Sourav M. Supervisor > "The Workflow Management tools are highly customizable—you can automate almost any repetitive task if you take the time to map it out." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) VR Verified Reviewer Travel Consultant > "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) AS AJ S. CIO - Chief Information Officer > "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) PRAGATI S. HR Manager > "It helps streamline customer management, track leads, and organize sales activities in an efficient way." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) SM Sourav M. Supervisor > "The platform's overall Design can feel a bit dated and cluttered compared to more modern CRMs. Because of its depth, Ease of Use takes a hit initially; there is a undeniably..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) VR Verified Reviewer Project Analyst > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) VR Verified Reviewer Commercial manager > "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808) YN Yasmine N. Customer Services Manager > "Use of the product has also enabled us to accurately forecast sales and visualise our sales pipelines." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178329) LG Laura G. Owner > "I spend hours trying to fix my bank uploads and figuring out when their service broke down. " [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902) EW Evangeline W. Small Business Owner > "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) CC Connor C. Data Analyst > "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) RR Rasilkrishnan R. Data analyst > "It is very hard to create new developments inside zoho with is not default in Zoho" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) KA Khyan A. Senior Business Development Representative > "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Marketing Manager > "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119) CC Connor C. Data Analyst > "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) VR Verified Reviewer Travel Consultant > "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) VR Verified Reviewer Project Analyst > "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) AM Andrea M. Academic Director > "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176) MND Mamute Nicholas D. Sales and Marketing Specialist > "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) DM David M. Technical Support Engineer > "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659) AS Abhishek S. Ops Manager > "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) MRUR MD RIAJ UDDIN R. Marketing Manager > "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669) LG Laura G. Owner > "On a quarterly basis the bank links do not work. " [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902) EJ Emily J. Sales Manager > "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) PB Philip B. Operations Manager > "Impossible to get a timely or logical response to an obvious problem caused by Zoho." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331) Arpit P. IT Consultant > "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) DJL David J. L. Creative Production Manager > "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187) MND Mamute Nicholas D. Sales and Marketing Specialist > "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) NP Narender P. Pre-sales consultant > "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893) AS Alan S. IT Project Manager > "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) MS Mallory S. Clinical Operations Manager > "I like the various features within to help keep the team organized and easily locate our client's information." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) JR John R. Social media marketer > "We rely on it in our work and in the reports we provide due to its clarity and ease of understanding for non-specialists." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7159243) OA Okan A. Director > "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) TW Toshia W. Owner > "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) VR Verified Reviewer Business Analyst > "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377) DA Dana A. Managing Partner > "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity."" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) SG Sauve G. Sales Representative > "I really like how Zoho CRM centralize customer data and potential leads in one organized place .An" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161378) Joseph T. CEO > "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) PRAGATI S. HR Manager > "It makes it easy to track leads, manage sales pipelines, and follow up with clients efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) OP Orla P. Head of Sales > "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) DG David G. Head of Commercial Growth and Partnerships > "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703) Junko O. Business Consultant > "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) AS Abhishek S. Ops Manager > "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) AS AJ S. CIO - Chief Information Officer > "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) FR Farheen R. Senior Manager- New Business > "The reminders that we set only appears as web-based push notifications and I often tends to lose it." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) KK Krishna K. Admin > "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719) OA Okan A. Director > "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) SM Sourav M. Supervisor > "Once properly configured, it’s an incredibly powerful engine for managing data and automating workflows." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) ICO Ilhan Can O. Senior Associate > "Sometimes we experience minor errors/glitches; e.g. search bar (does not directly go to the page when you click on the search result) and new customer profile is not saved..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6101344) Cristin H. Office manager > "The best part about Zoho CRM is it's incredible value for money and customization options." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143) VR Verified Reviewer HR and Admin Manager > "According to me the only con is - Content management limitations - Data import and data export limitations only." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720) Junko O. Business Consultant > "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) RR Rasilkrishnan R. Data analyst > "It is no good at customisation." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) TW Toshia W. Owner > "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) PB Prasad B. Web Developer > "Zoho's Customer support is limited while integrating third-party apps with CRM" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144) KA Khyan A. Senior Business Development Representative > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Director > "One aspect of ZOHO CRM that some users may find less favorable is its pricing structure. While it offers a free version and various pricing tiers, the cost can add up,..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5077735) Cristin H. Office manager > "The platform makes tracking sales leads simple and highly effective" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143) PS Peter S. Director > "Not keen on having to visit separate window for each module." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821) Max P. Sales Director of Channel > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6645121) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) VR Verified Reviewer Brand and Product Marketing lead > "Zoho dashboards with all the detailed information with some very good colours" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584486) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) Shelmith S. Admin Virtual Assistant > "The CRM has simplified my work and I have everything at a touch of a button." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6088264) AK Arif K. Executive Assitant > "The interface can feel a bit complex and overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567360) Cris N. Founder and Creative Director > "Zoho CRM has an intuitive interface which is well laid and straightforward making it very user friendly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5057180) EJ Emily J. Sales Manager > "As a CRM newbie, the interface can seem cluttered and overwhelming at first." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) KA Khyan A. Senior Business Development Representative > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) VR Verified Reviewer business development > "Zoho CRM impresses with integrated apps, seamless integration, scalability, mobile accessibility , collaborative features and extensive support." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6039026) AM Alfred M. Consultant > "Integration with some third-party apps can be tricky and may require extra setup time." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6563316) Hemant A. Data Analyst > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) RT Robert T. Marketing Director > "It can be difficult to integrate with with other applications you might already have within your organization." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6004488) Arpit P. IT Consultant > "The platform’s integration with other Zoho applications and third-party tools has helps a lot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) CW Christian W. CEO > "there is not integration testing between the different modules." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6169747) Akhtar S. Senior HR Executive > "Overall experience has been very good from transitioning from a traditional software to all-in-one tool." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178747) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) Mararia D. UIUX Designer > "What i like about Zoho CRM is software is versatile and can be used in a wide variety of ways." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567270) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) VR Verified Reviewer Designer > "An easy-to-use application that provides a good overview of open items and to-do." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6526470) RB Ryan B. Software Developer > "It is very busy, in the sense that there are alot of moving parts and is not as intuitive as it could be." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5091281) DA Dana A. Managing Partner > "It was simple, reliable, and helped me stay organized." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) JG Joshua G. VP > "Simply put, It was so complicated to use." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6865161) KA Khyan A. Senior Business Development Representative > "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) PB Prasad B. Web Developer > "Zoho's Customer support is limited while integrating third-party apps with CRM" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) Himaanshu L. Team Lead- Customer Success > "The customer support services need to be little improved and sometimes I notice slight lags." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6639432) [View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) LA Luis A. Agent > "Integration and customization, there are some third party apps that can sync with it, giving you more control over things in..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086784) JE Jenn E. realtor > "Texting, group texting, my accounts don't sync well from computer to phone, which causes me to miss messages all the time, not..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7090523) RR Rolanda R. Agent > "It’s a powerful CRM that helps me stay organized, manage leads efficiently, and keep my real estate business running smoothly." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086882) BJ Bob J. Team Lead > "Lofty CRM had ongoing setup issues, texting never worked properly, and billing began before the service was fully functional,..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7123089) Robert C. Chief Executive Officer > "Lofty packs a lot into one platform: website, CRM, smart plans, and some social media management, which is convenient." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7075609) SC Shannon C. Listing Specialist > "Admins can feel restricted if they need highly customized pipelines. If your business relies on a specific third-party tool,..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086864) RR Rolanda R. Agent > "The lead capture and automation tools make it easy to respond quickly and consistently, which is critical for converting..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086882) TM Tavarus M. REALTOR® > "The SEO features of the agent website are also challenging and do not function the way they are advertised, requiring far more..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087583) AW Allie W. Agent Success Manager > "All-in-one simplicity: CRM, IDX site, lead routing, automations — fewer logins, less chaos." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086900) TP Tabatha P. REALTOR > "Not being able to scroll to the next lead/client, more technology than I am used to, and it doesn't send me reminders to my..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086783) TM Tavarus M. REALTOR® > "It is a powerful platform with strong potential, especially for agents who are experienced, tech-savvy, and willing to invest..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087583) ZO Zach O. Broker > "Not being able to have my mass emails go to all contacts that are merged together." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086791) RF Rachel F. Loan Officer > "I like that I can share the platform with my lending partners and it gives them the ability to follow up with their leads." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086780) MR Meghan R. Realtor > "There's not enough room here to cover the endless number of issues I've had with the it and there is never any quick..." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___7080468) TM Tavarus M. REALTOR® > "The AI tools are a nice addition and show promise, especially for content assistance and automation, even though they still..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087583) TM Tavarus M. REALTOR® > "The paid advertising features were not working as advertised, which Lofty acknowledged, but I was never provided with a clear..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087583) AK Anthony K. REALTOR > "Also allows for AI assistance and help to create content and ideas on how to reach clients." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086812) BT Billy T. owner > "I think what is missing is having programmers working with an agent and watch what they use and what they do not use and why." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087335) TM Tavarus M. REALTOR® > "Overall, Lofty works well for agents who want to consolidate their tech stack and build systems for long-term growth." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087583) VR Verified Reviewer Team Lead > "The few leads I did get in the 6 months I had them were terrible, even when I paid extra to have them do the ads for me I got..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7043066) TM Tavarus M. REALTOR® > "I also appreciate the control over branding, landing pages, and long-term nurture campaigns." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087583) Robert C. Chief Executive Officer > "I also run into bugs from time to time, and support, while helpful, can be slow to respond." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7075609) RC RIck C. Owner Broker > "great CRM and website - Love the new technology always being updated - super efficient smart plans and a great AI feature." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086782) APO Alfonso Paul O. Listing Agent > "when I was speaking with sales person her told me so many things I would be getting for the price to find out it was not true...." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086786) SP Shane P. Broker > "I'm able to integrate several system into one to make it an all in one system." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7062980) MR Meghan R. Realtor > "AI assistant is robotic, unable to be instructed and unreliable." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___7080468) AW Allie W. Agent Success Manager > "What really stands out is how it supports both daily agent activity and long-term growth without feeling overwhelming." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086900) RD Rebecca D. Realtor > "Lofty does not allow for a newsletter and the self made smart plan email doesn't go to where directed,nor can you hit Send..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6181274) AD Anita D. Agent > "My Clients are engaging with me more and I am securing more leads since the use of Lofty as my CRM." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086880) RD Rebecca D. Realtor > "Lofty does not allow for a newsletter and the self made smart plan email doesn't go to where directed,nor can you hit Send..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6181274) SF Suzanne F. Director of Operations > "I've had a good experience with Lofty, as a real estate admin who's in charge of the website for a team of seven high..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086777) RD Rebecca D. Realtor > "The app does not show you 90% of desktop functions either and the website looks like crap on the phone with elelements out of..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6181274) TP Tabatha P. REALTOR > "Marketing properties is great, easy to connect to other lead sources, web url pages, and price point is great." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086783) MR Meghan R. Realtor > "Sadly, this amount of time is not unusual. " [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___7080468) Joseph B. Inside Sales Agent > "I like the interface for listings." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7154104) LP Lori P. Owner and Team Leader > "I have used multiple CRMs and this is by far the worst customer service ever." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___6755892) AD Anita D. Agent > "What I like most about Lofty is the "Lead Management" and I have experienced great security and no cyber disruptions." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086880) LR Luis R. Realtor > "The search field is not intuitive. If you want to search for a lead's name you have to know the full name and exactly how it..." [See full review](https://www.capterra.com/p/157457/Lofty/#GetApp___4702959) DH Damian H. Broker Associate > "I like the posting and 3 line dialers." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086799) APO Alfonso Paul O. Listing Agent > "they are add on's I was not expecting. " [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086786) SF Suzanne F. Director of Operations > "It's more affordable than many other real estate CRMs, and gives a solid value for the price you pay!" [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086777) RD Rebecca D. Realtor > "They use too much AI for customer service and are probably OUTSOURCING as well overseas. " [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6181274) SC Shannon C. Listing Specialist > "Lofty has Automation that actually helps the agents leverage!" [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086864) LP Lori P. Owner and Team Leader > "I've never had so many problems with email." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___6755892) DH Damian H. Broker Associate > "The email and text functions are fantastic." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086799) RT Robert T. Team Owner > "The worse part about Chime/ now Lofty isn't the lack of "hiccups" in the system or the over selling. " [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6061527) PM Paula M. Marketing Manager > "I think the menu is clear to navigate and makes sense to a user of any skill level." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086778) LP Lori P. Owner and Team Leader > "Horrible, horrible, horrible." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___6755892) PM Paula M. Marketing Manager > "I have been able to solve all issues with their assistance." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086778) LP Lori P. Owner and Team Leader > "What a waste of time and money." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___6755892) AR Amanda R. Realtor > "I love that the AI intelligence writes texts and emails for you." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6811410) LP Lori P. Owner and Team Leader > "Horrible." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___6755892) SF Suzanne F. Director of Operations > "The agents like the lead management as well." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086777) IP Iva P. Broker- Associate > "When you sign, "it is all free and no contract etc" when you ask to cancel there us suddenly a One time Monthly Fee of $500..." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___4328801) LS Lynn S. REALTOR® > "The support is also top notch." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086824) KM Kevin M. Owner > "Very frustrating the time on hold is horrible and they still don't have answers" [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6341625) RT Robert T. Team Owner > "The interface seem much more friendly than my other CRM, I liked how it ranks and helps ID lead activity and it is pretty..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6061527) KM Kevin M. Owner > "The support team is very little help." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6341625) EF Eric F. Partner > "AI chatbox was helpful and affordable, however you get what you pay for." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___6645040) NB Nolan B. Broker Owner > "It is hard to use any of the feature if you can't get a response from tech support." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___4284168) KL Katy L. Realtor > "I loved the aesthetic, features and learning curve." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7089929) JP Joshua P. Realtor > "I've been with Chime for 2 years, Admittedly it started out well but quickly started to go down hill. When I was first..." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___4146627) SL Shawn L. Realtor > "Would highly recomend there service" [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087455) RD Rebecca D. Realtor > "Despise it." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6181274) SF Suzanne F. Director of Operations > "Support has been helpful." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086777) RR Ron R. Managing broker > "Complete waste of sunken cost money plus all the organic leads we lost." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___4513903) SK Susan K. Realtor > "They make everything easy for me" [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086931) JP Joshua P. Realtor > "Way too many tech issues for this system to be relaible" [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___4146627) PM Paula M. Marketing Manager > "I really appreciate the interface being user friendly." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086778) JP Joshua P. Realtor > "Its nearly impossible to talk to someone in the US besides someone in Sales." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___4146627) AD Anita D. Agent > "This feature I have high regard for and is value for the money. " [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086880) LR Luis R. Realtor > "I use it every day and can get frustrated that simple things don't always work as they should." [See full review](https://www.capterra.com/p/157457/Lofty/#GetApp___4702959) JT Jacob T. Consumer > "It’s very well integrated and offers a credit builder card which is very beneficial for people trying to work on there credit..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___3815295) RR Ron R. Managing broker > "Try calling support or sales after you sign up and they will not answer!!" [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___4513903) EO Erica O. Manager > "I like that it gives people a second chance and the ablility to earn credit ." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___4261880) LR Luis R. Realtor > "Texts will suddenly be invalidated." [See full review](https://www.capterra.com/p/157457/Lofty/#GetApp___4702959) VR Verified Reviewer CEO > "The credit builder account is the best feature about this software, I truly believe that this software can help build the..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___3389900) VR Verified Reviewer nyb > "I don't want my money in a GLICH. " [See full review](https://www.capterra.com/p/157457/Lofty/#GetApp___4915909) TS Thaine S. Managing Broker > "We love the integration of "Listing Discovery" which is basically an MLS interface that is very convenient for creating..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___2873287) MS Michael S. Agent > "I've had many, many problems and customer support is awful to deal with." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___4551505) LA Luis A. Agent > "Integration and customization, there are some third party apps that can sync with it, giving you more control over things in..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086784) LR Luis R. Realtor > "The search field is not intuitive. If you want to search for a lead's name you have to know the full name and exactly how it..." [See full review](https://www.capterra.com/p/157457/Lofty/#GetApp___4702959) AW Allie W. Agent Success Manager > "All-in-one simplicity: CRM, IDX site, lead routing, automations — fewer logins, less chaos." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086900) TS Thaine S. Managing Broker > "The Curaytor provided Website has poor navigation between listings (the "Prev" and "Next" are hidden unless you scroll down..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___2873287) TM Tavarus M. REALTOR® > "It is a powerful platform with strong potential, especially for agents who are experienced, tech-savvy, and willing to invest..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7087583) LR Luis R. Realtor > "I use it every day and can get frustrated that simple things don't always work as they should." [See full review](https://www.capterra.com/p/157457/Lofty/#GetApp___4702959) PM Paula M. Marketing Manager > "I think the menu is clear to navigate and makes sense to a user of any skill level." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086778) BJ Bob J. Team Lead > "Lofty CRM had ongoing setup issues, texting never worked properly, and billing began before the service was fully functional,..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7123089) LA Luis A. Agent > "Integration and customization, there are some third party apps that can sync with it, giving you more control over things in..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7086784) Robert C. Chief Executive Officer > "I also run into bugs from time to time, and support, while helpful, can be slow to respond." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7075609) SP Shane P. Broker > "I'm able to integrate several system into one to make it an all in one system." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___7062980) LP Lori P. Owner and Team Leader > "I have used multiple CRMs and this is by far the worst customer service ever." [See full review](https://www.capterra.com/p/157457/Lofty/#SoftwareAdvice___6755892) JT Jacob T. Consumer > "It’s very well integrated and offers a credit builder card which is very beneficial for people trying to work on there credit..." [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___3815295) RD Rebecca D. Realtor > "They use too much AI for customer service and are probably OUTSOURCING as well overseas. " [See full review](https://www.capterra.com/p/157457/Lofty/#Capterra___6181274) [View Reviews](https://www.capterra.com/p/157457/Lofty/reviews/) ## User interface 4.31 (6,999) [Lofty](https://www.capterra.com/p/157457/Lofty/) 3.84 (128) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Zoho CRM Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features) Lofty 16/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/157457/Lofty/#features) ### Recognition Zoho CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Lofty ### Deployment & support Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lofty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho CRM - By Zoho - Located in United States - Founded in 1996 Lofty - By Lofty - Located in China - Founded in 2016 ## Popular Comparisons [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14/month Price $25/month 4.3 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM) [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.84 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) vs [CINC](https://www.capterra.com/p/152829/CINC/)[4.14 (249)](https://www.capterra.com/p/152829/CINC/reviews/) Contact vendor for pricing Price $1000/month 3.9 Features 4.2 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/152829-157457/CINC-vs-Lofty) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14/month Price $20/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.84 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) vs [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.41 (564)](https://www.capterra.com/p/176447/BoldTrail/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157457-176447/Lofty-vs-BoldTrail) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14/month Price $7/year 4.3 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM) [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.84 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) vs [TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) Contact vendor for pricing Price $129/month 3.9 Features 3.9 3.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152143-157457/Top-Producer-CRM-vs-Lofty) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $14/month Price $250/month 4.3 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas) [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.84 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) vs [Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[4.69 (134)](https://www.capterra.com/p/151826/Sell-Do/reviews/) Contact vendor for pricing Price $34.99/month 3.9 Features 4.6 3.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/151826-157457/Sell-Do-vs-Lofty) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14/month Price $50/month 4.3 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.84 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) vs [BoomTown](https://www.capterra.com/p/151892/BoomTown/)[4.46 (239)](https://www.capterra.com/p/151892/BoomTown/reviews/) Contact vendor for pricing Price $1000/month 3.9 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/151892-157457/BoomTown-vs-Lofty) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $14/month Price $19/month 4.3 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [Lofty](https://www.capterra.com/p/157457/Lofty/)[3.84 (128)](https://www.capterra.com/p/157457/Lofty/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 3.9 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-157457/HubSpot-CRM-vs-Lofty)