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Zoho CRM vs RealOffice360: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 14,598 reviews from CRM users.
% Fit
High performer
Feature ratings
Contact Management
4.4
Sales Pipeline Management
4.4
Lead Management
4.4
Reminders
4.5
Customizable Fields
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Contact Management
24.0
Sales Pipeline Management
25.0
Lead Management
23.0
Reminders
25.0
Customizable Fields
NA
User satisfaction
4.3
User reviews6,912
Ease of use
4.1
Functionality
4.3
Value for money
4.3
Customer support
4.1
4.6
User reviews139
Ease of use
4.8
Functionality
4.5
Value for money
4.7
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Zoho CRM can be used by businesses of all sizes. You can even build your own version of Zoho CRM. Sell smarter and faster with Zoho CRM.

Real estate agents wanting their business made sexy, simple. Able to get running in minutes. And have their business, all in one place.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9567a6a9-a0cf-430c-a443-08dc6003b090
Nicole D
Owner
4.0

Nicole D.: My name's Nicole. I'm the owner and founder of Nicole Du Guay Coaching & Consulting, and I give Zoho CRM a four out of five. Prior to using Zoho CRM, I've tried a number of different CRM platforms, and Mindbody Online is an example and a couple of other ones. And I found that Zoho CRM, although the other platforms have ... Some are more specific for specific industries. Having tested a number of them, I just find that I like the integration and the versatility of Zoho CRM a lot better. The number one reason that I decided to try Zoho CRM was because I was already using Zoho Meetings and I liked the idea that I can integrate my calendar and my booking system and have it directly linked to my meetings platform that I was already using. Zoho CRM was a little bit challenging at first. It does take a little bit of time to find your way around the platform, but once I was familiar with it, it was actually really easy to get the hang of and get into using it. I would recommend that anybody wanting to use Zoho CRM take some time just to look at all the other integrations that you're already using and wanting to use and actually consider combining your accounts into the Zoho platform because I did find that if you had platforms like MailChimp, for example, that was separate, it actually ... Even though you can make it work, it actually is just easier if you keep everything in the Zoho family, which I would recommend.

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video-fcfa4cbf-0a61-4439-6f08-08daa72dcd44
Isaac S
Real Estate Agent
5.0

Isaac S.: I'm Isaac, I'm a residential real estate agent, and I give RealOffice360 a five out of five review. For more reviews, click below. While I was looking at different CRMs, a lot of the CRs out there did not allow me to do customized mailers to send out a lot of mail. I send out mail to my clients and friends, and so finding a mail system or CRM that allows me to send out and label mailers is fantastic. A lot of systems don't allow that, they are more based on email. Now, I did find that having a software that had MailChimp was important to me because it's easy to use as a real estate agent, and I also wanted to find a software that allowed me to create anniversaries for birthdays, home anniversaries, individual kid's anniversaries, dog anniversaries, and have a reminder three days in advance or however long I wanted in advance. But there's just not a lot of software out there that I could find that match those criteria. I chose RealOffice because the support is fantastic. They me messaged me every time I add a question within a few hours or less. They have a great premium support system that you can subscribe to. They have a direct to Avery label system that allows you to print off labels immediately, so if you just want to either call up a list of people and print it off, you can do that. You can easily organize your database into different groups. You can easily connect to and integrate with MailChimp and automatically import your emails, so for the less tech-savvy people, that's extremely useful. And also really love the anniversary birthday system that they have in place. I don't really use the part of the software that manages transactions, because I already use a different software for that. But I found it to be a great CRM with a great development crew behind them. It was a transition moving from one CRM to RealOffice. I felt like it was easy, but I had to still scrub a lot of my data to make sure that it was accurate and to use all the features, wonderful features that they have at RealOffice, like making sure you have the right addresses, emails, anniversaries. Making sure to comb through your old file systems as a real estate agent takes a while, but you really saw the value add immediately. As you write birthday cards to people, really easily are reminded of that. And home anniversaries, people are excited to hear that they've owned a house for a year, or if you just want to do real estate updates, you can set a reminder each year to make sure to talk to your client, just like a financial planner would. If you're looking for an inexpensive solution with a great staff that will answer your questions very quickly and make sure you're taken care of if you have any questions, then I would recommend RealOffice. If you're looking to run kind of a ninja selling type business, where you're really connected and trying to generate referrals from people and just have a better relationship with people, I'd say RealOffice is the number one pick that I've found.

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User interface
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1 Video
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1 Video
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5 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoho CRM

Top Features
34/37
  • Customer Journey Mapping
  • Data Security
  • Lead Scoring
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

RealOffice360

17/37
Show CRM Software Features +
Zoho CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RealOffice360
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM
  • By Zoho
  • Located in United States
  • Founded in 1996
RealOffice360
  • By Home Investment Advisors
  • Located in Canada
  • Founded in 2015
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