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Zoho CRM vs Jungo: Which is a better fit?

Updated on January 22nd, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 14,663 reviews from CRM users.
% Fit
High performer
Feature ratings
Contact Management
4.4
Lead Management
4.4
Sales Pipeline Management
4.4
Reminders
4.5
Customizable Fields
4.4
% Fit
Missing features
Not enough reviews
Feature ratings
Contact Management
4.7
Lead Management
3.8
Sales Pipeline Management
3.8
Reminders
--
Customizable Fields
NA
User satisfaction
4.3
User reviews6,913
Ease of use
4.1
Functionality
4.3
Value for money
4.3
Customer support
4.1
4.2
User reviews122
Ease of use
3.4
Functionality
4.0
Value for money
3.9
Customer support
3.8
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Zoho CRM can be used by businesses of all sizes. You can even build your own version of Zoho CRM. Sell smarter and faster with Zoho CRM.

Jungo is scaled for enterprise volume.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9567a6a9-a0cf-430c-a443-08dc6003b090
Nicole D
Owner
4.0

Nicole D.: My name's Nicole. I'm the owner and founder of Nicole Du Guay Coaching & Consulting, and I give Zoho CRM a four out of five. Prior to using Zoho CRM, I've tried a number of different CRM platforms, and Mindbody Online is an example and a couple of other ones. And I found that Zoho CRM, although the other platforms have ... Some are more specific for specific industries. Having tested a number of them, I just find that I like the integration and the versatility of Zoho CRM a lot better. The number one reason that I decided to try Zoho CRM was because I was already using Zoho Meetings and I liked the idea that I can integrate my calendar and my booking system and have it directly linked to my meetings platform that I was already using. Zoho CRM was a little bit challenging at first. It does take a little bit of time to find your way around the platform, but once I was familiar with it, it was actually really easy to get the hang of and get into using it. I would recommend that anybody wanting to use Zoho CRM take some time just to look at all the other integrations that you're already using and wanting to use and actually consider combining your accounts into the Zoho platform because I did find that if you had platforms like MailChimp, for example, that was separate, it actually ... Even though you can make it work, it actually is just easier if you keep everything in the Zoho family, which I would recommend.

How Capterra sources reviews
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video-0932249a-b8ff-4caf-d13e-08dbdfa5ba82
Brian G
Senior Loan Officer
4.0

Brian: My name is Brian. I'm a senior loan officer. Company I'm with is roughly 25 to 50 employees, and I would give Jungo, depending on what I'm using it for, four. I use it for lead management to keep track of my prospects as well as my real estate partners. It helps me keep notes and update if I've had a conversation with them, what their needs are, and it's pretty nice that I get to customize it from the ground up as well. Part of it, it has so many different options you can pick from. You basically build what it is that you want. It can be a little bit difficult to learn. They do have support, which is really nice, but it can take a little while for them to get back to you, and there are a lot of bells and whistles so you can kind of get lost in the sauce.

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User interface
155928 video thumbnail}
1 Video
182058 video thumbnail}
1 Video
155928
5 screenshots
182058
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoho CRM

Top Features
34/37
  • Customer Journey Mapping
  • Data Security
  • Lead Scoring
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Jungo

22/37
Show CRM Software Features +
Zoho CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Jungo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho CRM
  • By Zoho
  • Located in United States
  • Founded in 1996
Jungo
  • By Jungo
  • Located in United States
  • Founded in 2005
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