# Compare Zoho CRM vs Octopus CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoho CRM and Octopus CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/155928-204641/Zoho-CRM-vs-Octopus-CRM --- # Zoho CRM vs Octopus CRM Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho CRMOctopus CRM2/4 selected [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.6 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) [## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $14.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [6,977 reviews](#user-reviews) Positive 5,942 Neutral 781 Negative 254 [## Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.6 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) Starting Price $9.99/month Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [274 reviews](#user-reviews) Positive 256 Neutral 10 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,878 reviews from online crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Contact Management 4.4 Task Management 4.4 Lead Management 4.4 Lead Capture 4.4 Reporting/Analytics 4.3 76%Fit Not enough reviews Feature ratings Contact Management 5.0 Task Management 2.3 Lead Management 5.0 Lead Capture 4.1 Reporting/Analytics 4.0 User satisfaction User satisfaction 4.3 User reviews[6,977](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.1 User satisfaction 4.6 User reviews[274](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $14Per User, Per Month - Free version - Free trial Price starts from $9.99Flat Rate, Per Month - Free version - Free trial Best for Best for Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM. Best for Octopus CRM is used by business owners, marketers, and recruiters to automate repetitive tasks on LinkedIn, improve prospecting and save time. ## User reviews Pros & cons VR Verified Reviewer Project Analyst > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) Joseph T. CEO > "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link were finally..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) RS Radha S. Legal Assistant > "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) Harshul S. Senior. Technical Support Specialist for Network Operations > "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) RS Radha S. Legal Assistant > "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things down for new users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) RS Radha S. Legal Assistant > "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much more efficient..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) VR Verified Reviewer Commercial manager > "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save a mail in crm" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808) SM Sourav M. Supervisor > "The Workflow Management tools are highly customizable—you can automate almost any repetitive task if you take the time to map it out." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) AS AJ S. CIO - Chief Information Officer > "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are friendly to a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) VR Verified Reviewer Project Analyst > "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological perspective." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) VR Verified Reviewer Travel Consultant > "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) DM David M. Technical Support Engineer > "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659) AS Alan S. IT Project Manager > "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282) AS AJ S. CIO - Chief Information Officer > "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) PRAGATI S. HR Manager > "It helps streamline customer management, track leads, and organize sales activities in an efficient way." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) SM Sourav M. Supervisor > "The platform's overall Design can feel a bit dated and cluttered compared to more modern CRMs. Because of its depth, Ease of Use takes a hit initially; there is a undeniably steep learning..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) EW Evangeline W. Small Business Owner > "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) CC Connor C. Data Analyst > "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) RR Rasilkrishnan R. Data analyst > "It is very hard to create new developments inside zoho with is not default in Zoho" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) KK Krishna K. Admin > "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719) VR Verified Reviewer Marketing Manager > "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119) CC Connor C. Data Analyst > "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) Joseph T. CEO > "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) MND Mamute Nicholas D. Sales and Marketing Specialist > "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on target..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) VR Verified Reviewer Travel Consultant > "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) AS Abhishek S. Ops Manager > "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a pattern on my..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) AM Andrea M. Academic Director > "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to offer support,..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176) MRUR MD RIAJ UDDIN R. Marketing Manager > "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) FH Firas H. Manager information systems > "The platform's customizability and integration capabilities make it a robust choice for businesses looking to streamline their customer relationship management. While there are areas that..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6381114) VR Verified Reviewer HR and Admin Manager > "According to me the only con is - Content management limitations - Data import and data export limitations only." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720) EJ Emily J. Sales Manager > "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) PB Philip B. Operations Manager > "Impossible to get a timely or logical response to an obvious problem caused by Zoho." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331) GC GODWILL C. Customer Care Representative > "The ability to tailor the platform to specific business needs, such as automating workflows and creating custom reports, made it very efficient." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304) VR Verified Reviewer Recruitment Specialist > "They keep re-inventing the wheel without making sure they have their products solid, this has resulted in a proverbial "dogs breakfast" of apps that don't relate properly rendering ZOHO just..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6389890) Arpit P. IT Consultant > "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) PS Peter S. Director > "Not keen on having to visit separate window for each module." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821) MND Mamute Nicholas D. Sales and Marketing Specialist > "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) DJL David J. L. Creative Production Manager > "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187) Hemant A. Data Analyst > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) NP Narender P. Pre-sales consultant > "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes or seconds..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893) MS Mallory S. Clinical Operations Manager > "I like the various features within to help keep the team organized and easily locate our client's information." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) SS Shenella S. Business Development Executive > "The system tends to lag at times." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7099824) JR John R. Social media marketer > "We rely on it in our work and in the reports we provide due to its clarity and ease of understanding for non-specialists." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7159243) KO Katie O. Admin Assistant > "I could never get the appointment also known as "meetings" on the CRM to link to the Zoho Calendar." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6848682) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) VR Verified Reviewer Business Analyst > "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and the solution..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377) VR Verified Reviewer VP of Marketing > "Zoho CRM feels clunky and overly complex for daily email marketing use." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6846480) VR Verified Reviewer Owner > "I particularly like the automation abilities in the entire the sales process, including sending emails, following up with leads, and updating fields." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6490581) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot has and I’ve..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) GC GODWILL C. Customer Care Representative > "The platform offered a wide range of features that were essential for managing customer relationships, tracking sales, and improving workflow efficiency." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304) OA Okan A. Director > "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) SG Sauve G. Sales Representative > "I really like how Zoho CRM centralize customer data and potential leads in one organized place .An" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161378) EH Erin H. Office Manager > "There were frequent connectivity issues where employees we unable to access app." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6878372) PRAGATI S. HR Manager > "It makes it easy to track leads, manage sales pipelines, and follow up with clients efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) TW Toshia W. Owner > "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead management and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) DA Dana A. Managing Partner > "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity."" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) Junko O. Business Consultant > "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales automation, we have seen..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) OP Orla P. Head of Sales > "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281) AS AJ S. CIO - Chief Information Officer > "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If you are looking..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) NP Nikita P. IT-Developer > "The mobile app also lacks some key desktop features." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200) VR Verified Reviewer Care Nvaigator > "TechRadar notes that it's “very easy to use,” with handy features like social media and LinkedIn contact capture, business card scanning, automated workflows, pipeline management, and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911) DG David G. Head of Commercial Growth and Partnerships > "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) AS Abhishek S. Ops Manager > "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) SM Sourav M. Supervisor > "Once properly configured, it’s an incredibly powerful engine for managing data and automating workflows." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) FR Farheen R. Senior Manager- New Business > "The reminders that we set only appears as web-based push notifications and I often tends to lose it." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) MW Mark W. Owner > "I like how I can sign and avoid paying for extra features on my other current platforms." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7076431) OA Okan A. Director > "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will probably move to..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) Junko O. Business Consultant > "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) TW Toshia W. Owner > "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business owner!" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) DD Danielle D. Inside Sales > "At times emails won't go through and the space isn't large enough to send multiple files." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6427458) [View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Tatiana F. Director > "The interface is clear and intuitive." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#GetApp___6452360) Artur K. Sales > "Sequential messaging cannot be configured" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___5089264) Nela S. Sales > "The support service responds within a day." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___5089229) JD Joe D. IT Directot > "Resolving tickets stays for days in the pool that doesnt make any sense to keep them there." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3739758) Geoff C. President > "I like the CRM feature and my ability to pick the contacts that I want to interact with." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2959853) VR Verified Reviewer Freelancer > "Little bit problematic in managing contact while emailing and sending other communication" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2908230) BM Bayard M. Product specialist > "I have increased my network by more than 100% in a month (>5k connection) and can easily establish meaningful..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226671) TD Trevor D. Business Development > "There are a few bugs. When trying to select the number of imports via chrome exentision, it typically messes up..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2246061) Doug B. COO > "I wanted to be able to create scripts for how I would reach out, control who was being reached out to, and be..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226667) Jared C. Sales Manager > "I explained what happened to customer service and they refused to adjust despite still being in the first month..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3297421) NS Nykki S. Business Performance Advisor > "I can invite LinkedIn users to connect, message them to meet, endorse them to build rapport, and expand my..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217162) MB Monika B. Director of Partner Development > "Does not sync with Saleforce and I have no customer service that can assist with finding solutions with..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217233) CF Colin F. Account Executive > "For me, sending 50 connect requests with a message would take 45 minutes. With Octopus CRM it's maybe 5..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226583) JT James T. Operations Director > "There is a limit to the number of users you can pull into a single list, not sure if this is a software problem..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217282) Nathan I. Principal > "Funnel feature that automatically moves individuals from one interaction to another is key for my continued..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2237050) Geoff C. President > "Sometimes I forget the process to execute software." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2959853) HT Hannah T. Candidate Specialist > "Furthermore, it allows me to manage my responses on LinkedIn far more efficiently than I could via the native..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226584) PB Peter B. Ceo > "The most wierd this is the managing my letters of different campaigns in one inconvenient place - right up small..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226646) VR Verified Reviewer Director of Getting Things Done > "I love that I'm able to search for specific types of connections and create a customized message to send to all..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217574) CS Christoph S. Unknown > "Import restrictions: You are not able to import more than 1.000 contacts at once." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226737) JS Jacob S. Sales Executive > "The integration with LinkedIn is excellent to be able to have your targeted list and automate the process of..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226594) NB Nathan B. Publishing Guide > "When it imports names from LinkedIn, it doesn't seem to know to deal with prefix or suffix info." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2227125) PV Pablo V. CRO > "I was looking for an affordable and simple way to mass prospecting Linkedin." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3089922) Jared C. Sales Manager > "I'm not pleased with their customer service or the application. " [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3297421) LN Laura N. Deal Leader > "I think it is a very helpful tool for businesses from a sales or recruitment sector that need to target specific..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226732) KM Kristin M. Operations Director > "I often have to double check the CRM list as it does not always fully match my criteria." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217616) José O. Marketing Manager > "The help that the software provide for daily task , allowing me to increase my SSI with less effort." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226681) CM Corey M. Business Development > "The functionality of linking campaigns together is a bit clunky." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2236263) RT Ryan T. Recruiting Manager > "Comparatively, Octopus has a much more user-friendly interface and the ability to keep multiple campaigns..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2251139) Tom K. VP Sales > "However, my team has not been able to get this ongoing scheduled feature to work properly." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217342) DI Dietrich I. Financial Advisor > "It has a lot of features, mainly the ability to create different funnels or sequences." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217301) CS Christoph S. Unknown > "That is a huge problem because it really restricts the personalization you can do" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226737) Patrik S. Sales > "The fact that it can help me do tasks (sending personalized invitations) automatically so that I can do other..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2228124) JH Jonas H. Sales Director > "Limited options, can't auto-follow profiles." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217164) CM Craig M. Director > "I love how much more efficient it makes me with my LinkedIn use and how much volume of activity I can generate..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2237455) MS Mark S. Director > "The speed with which the messages are sent is a little slow." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2265786) CJ Chad J. Tower Crane Specialist > "This has help tremendously with LinkedIn and managing a growing outreach of customers. As I get my new areas..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2236102) GS Gustavo S. Founder & Managing Director > "Moving list from one action to another is multistep and not intuitive" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2220975) KM Keith M. Financial Advisor > "Octopus CRM has enabled me to quickly and efficiently expand and communicate with my LinkedIn connections." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217333) VR Verified Reviewer Head of R and D > "I also sometimes had a bit of difficulty because I'd reach out to people I didn't want to reach out to." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217431) DG Donna G. Recruiter > "I like the automation, that I only have to write one message and leave, it is doing my work while I am doing..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2237647) RG Rodolfo G. COO > "Due to currency change, it is bit expensive in my country,." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217171) VR Verified Reviewer Director of Getting Things Done > "Searching and sending individual messages on LinkedIn takes such a long time, so this helps us save so many..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217574) AK Alex K. Marketing Strategist > "I miss some more automating features included in competitor's softwares" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2222685) HV Hanne V. Digital Marketing Consultant > "It has allowed me to increase my number of contacts greatly and in an optimized way." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2229690) SL Stephanie L. Manager > "The CRM can be difficult to use and very sensitive with the data you upload." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217318) TE Tom E. SDR > "I really liked the ability to create campaigns and directly target groups out of sales navigator." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217123) VR Verified Reviewer Head of R and D > "I think the biggest con is that you really need LinkedIn premium to make it work really well." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217431) LP Lauren P. Owner > "I love how you can create targeted lists within Linkedin and send message requests." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217212) HV Hanne V. Digital Marketing Consultant > "Another detail is that suddenly I have not been able to link the process follow-up." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2229690) VR Verified Reviewer Head of R and D > "This software allowed me to connect with hundreds of people in the parking industry with a great deal of ease." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217431) Jaya K. Entrepeneur > "So it is harder to recognize your target audience with whom you allready had contact." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226975) RT Ryan T. Founder > "It has turned 20 hours of work marketing per week into 2, allowing me to focus on so many other things." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217187) VR Verified Reviewer Partner > "Lack of independent interface and app." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217325) RT Ryan T. Founder > "It pays for itself 100 times over every month, as I can save time and reach out to so many more people very..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217187) IT Idan T. Marketing Director > "The software in not very intuitive and automation is clearly lacking." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2227057) DM Davy M. entrepreneur > "This software allows me to be closer to my prospects and convert them more easily into customers." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2245679) SR Sarah R. Senior Sales Manager > "On November 25th I had a lot of connections & messages, but nothing shows." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2533154) VR Verified Reviewer Regional VP Sales > "It really automates the process of contacting and sending Linkedin connections requests." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2221462) IH Ian H. CEO > "funnels are a bit of a chore" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2237504) José O. Marketing Manager > "Octoplus easy me the way to interact en LinkedIn , expanding possibilities in expand my network and reach them..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226681) AV Ana V. Operations Manager > "The only thing which i dont like about this software is daily limits." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2234122) RR Robert R. Founder and CEO > "I really like how I can create a funnel for multiple touches with potentially new clients." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2246105) HQ Hanzllah Q. Digital Marketer > "I wish the following up feature was a bit better." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226598) JK Jennifer K. Managing Director > "Being able to send batch connection requests with personal messages has been a time saver and a great benefit." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2236388) MF Michelle F. Sales > "The set up can be somewhat confusing - the language can be" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2235802) Bert V. Head of Business Development > "This enables us to test fast and iterate our approach at a pace that wasn't possible before." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226608) NL Nicolas L. CEO > "I had a newbie problem in understanding the workflow." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2251994) FM Frank M. Business Development Rep > "I have realized that I can have a completely separate cadence with Octopus, and it has led to great lead..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226773) PB Peter B. Ceo > "The interface is complicated." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226646) GC Glen C. Founder > "I need to add that these are first time connection requests that are being successful - on my first time..." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2218145) CS Christoph S. Unknown > "An the LinkedIn inbox sucks." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226737) FB Frank B. Agency owner > "Also allows you to create a targeted sales funnel with in seconds" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2245716) MB Monika B. Director of Partner Development > "No customer service support." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217233) PV Pablo V. CRO > "It really simple, no training needed, in few minutes one can start prospecting." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3089922) CS Cristian S. Consultant > "The installation of the software was hard." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2227163) MB Miguel B. Business Owner > "I also love being able to create campaigns that you can set up to connect, message, and follow up with people!" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2218298) EA Elizabeth A. Senior business development executive > "Response if things went wrong was pretty slow" [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2235797) TD Trevor D. Business Development > "The ease of transporting the LinkedIn data list from LI to Octopus is seamless and doesn't take long at all." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2246061) VR Verified Reviewer Lifestyle & Career Consultant > "Tough to use at first." [See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2278943) [View Reviews](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) ## User interface 4.31 (6,977) [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/) 4.56 (274) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Zoho CRM Top features 48/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Calendar Sync - Campaign Management - Collaboration Tools - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Deal Management - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Gamification - Generative AI - Interaction Tracking - Internal Chat Integration - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Marketing Automation - Mobile Access - Opportunity Management - Performance Metrics - Pipeline Management - Prioritization - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Role-Based Permissions - Sales Reports - Sales Trend Analysis - Segmentation - Single Sign On - Social Media Integration - Softphone - Task Management - Territory Management - Third-Party Integrations [See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features) Octopus CRM 17/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Calendar Sync - Campaign Management - Collaboration Tools - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Deal Management - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Gamification - Generative AI - Interaction Tracking - Internal Chat Integration - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Marketing Automation - Mobile Access - Opportunity Management - Performance Metrics - Pipeline Management - Prioritization - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Role-Based Permissions - Sales Reports - Sales Trend Analysis - Segmentation - Single Sign On - Social Media Integration - Softphone - Task Management - Territory Management - Third-Party Integrations [See all features](https://www.capterra.com/p/204641/Octopus-CRM/#features) ### Recognition Zoho CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Octopus CRM ### Deployment & support Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Octopus CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho CRM - By Zoho - Located in United States - Founded in 1996 Octopus CRM - By Octopus CRM - Located in United States - Founded in 2018 ## Popular Comparisons [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14/month Price $25/month 4.3 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM) [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.56 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) vs [Seamless](https://www.capterra.com/p/207295/Seamless-AI/)[4.52 (547)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) $9.99/month Price Contact vendor for pricing 4.2 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/204641-207295/Octopus-CRM-vs-Seamless-AI) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,463)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14/month Price $20/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.56 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) vs [Dripify](https://www.capterra.com/p/215082/Dripify/)[4.70 (477)](https://www.capterra.com/p/215082/Dripify/reviews/) $9.99/month Price $39/month 4.2 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/204641-215082/Octopus-CRM-vs-Dripify) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14/month Price $7/year 4.3 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM) [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.56 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) vs [useArtemis](https://www.capterra.com/p/267486/useArtemis/)[4.73 (171)](https://www.capterra.com/p/267486/useArtemis/reviews/) $9.99/month Price $29/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204641-267486/Octopus-CRM-vs-useArtemis) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,825)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14/month Price $50/month 4.3 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.56 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $9.99/month Price $15/month 4.2 Features 4.5 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-204641/ActiveCampaign-vs-Octopus-CRM) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,055)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $14/month Price $19/month 4.3 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.56 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) vs [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,234)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) $9.99/month Price $15/month 4.2 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/171840-204641/HubSpot-Marketing-vs-Octopus-CRM) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (596)](https://www.capterra.com/p/210630/Kylas/reviews/) $14/month Price $250/month 4.3 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas) [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.56 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,925)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $9.99/month Price $12/month 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-204641/Constant-Contact-vs-Octopus-CRM)