Zoho CRM vs Dealer.com: Which is a better fit?

Nicole D.: My name's Nicole. I'm the owner and founder of Nicole Du Guay Coaching & Consulting, and I give Zoho CRM a four out of five. Prior to using Zoho CRM, I've tried a number of different CRM platforms, and Mindbody Online is an example and a couple of other ones. And I found that Zoho CRM, although the other platforms have ... Some are more specific for specific industries. Having tested a number of them, I just find that I like the integration and the versatility of Zoho CRM a lot better. The number one reason that I decided to try Zoho CRM was because I was already using Zoho Meetings and I liked the idea that I can integrate my calendar and my booking system and have it directly linked to my meetings platform that I was already using. Zoho CRM was a little bit challenging at first. It does take a little bit of time to find your way around the platform, but once I was familiar with it, it was actually really easy to get the hang of and get into using it. I would recommend that anybody wanting to use Zoho CRM take some time just to look at all the other integrations that you're already using and wanting to use and actually consider combining your accounts into the Zoho platform because I did find that if you had platforms like MailChimp, for example, that was separate, it actually ... Even though you can make it work, it actually is just easier if you keep everything in the Zoho family, which I would recommend.

Kyle W: Hello, my name is Kyle. I'm a videographer in the manufacturing industry, and I give dealer.com ControlCenter a four out of five. Before we went with dealer.com, we were previously using Carfax as well as a dealertire.com and just Facebook and other social media platforms. We were pretty new to this whole CRM online business and we were kind of shopping around for a while until we felt that dealer.com was the best option for us. We decided to go with dealer.com in the end because of price, convenience, and they gave us one of the best demos that we've seen with online software, such as this. It really sold us the whole package after we had that scheduled demo with them. The onboarding process was relatively easy for me and some of my coworkers for the most part, but when it came to onboarding our actual salespeople, who skew more towards the older crowd, it's a little hard. But then again, when it comes to any kind of computer program, they take a while for them to understand how to use it and why they need to be using it to get optimal sales. Once we got them through that process, they were able to easily use it, and it honestly increased their sales. My advice for anyone that's looking for something of this kind of software at dealer.com, as always, going in doing a live demo with people always helps that decision-making process. But I highly recommend going through their website because they have, what I feel like most people don't have on their website for stuff like this, is success stories. They show you the actual products they are making and helping other dealerships with. And in the end, I feel like that should be the stamp of approval. That's what we all want to see at the end of the day, is someone successfully using that product before we hit that buy button.