# Compare Zoho CRM vs 360Learning 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho CRM and 360Learning based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/155928-230567/Zoho-CRM-vs-360Learning

---

# Zoho CRM vs 360Learning Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho CRM360Learning2/4 selected

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

[360Learning](https://www.capterra.com/p/230567/360Learning/)[4.7 (482)](https://www.capterra.com/p/230567/360Learning/reviews/)

[## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

$14.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [6,964 reviews](#user-reviews)

Positive

5,930

Neutral

782

Negative

252

[## 360Learning](https://www.capterra.com/p/230567/360Learning/)[4.7 (482)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [482 reviews](#user-reviews)

Positive

471

Neutral

9

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 1,192 reviews from sales enablement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Mobile Access

4.2

Alerts/Notifications

4.4

Real-Time Data

4.5

Lead Capture

4.4

Content Management

4.2

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile Access

4.4

Alerts/Notifications

\--

Real-Time Data

\--

Lead Capture

NA

Content Management

4.6

User satisfaction

User satisfaction

4.3

User reviews[6,964](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.3

Customer support

4.1

User satisfaction

4.7

User reviews[482](https://www.capterra.com/p/230567/360Learning/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.7

Price starts from

Price starts from

$14Per User, Per Month

-   Free version
-   Free trial

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

Best for

Designed for businesses of all sizes in construction, farming, non-profit, professional services, and other sectors.

## User reviews

Pros & cons

VR

Verified Reviewer

Project Analyst

> "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263)

Joseph T.

CEO

> "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link were finally..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111)

VR

Verified Reviewer

Project Analyst

> "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263)

AS

AJ S.

CIO - Chief Information Officer

> "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are friendly to a..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on target audiences..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

AS

AJ S.

CIO - Chief Information Officer

> "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological perspective."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

VR

Verified Reviewer

Ceo

> "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569)

AS

Alan S.

IT Project Manager

> "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282)

AS

AJ S.

CIO - Chief Information Officer

> "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

EW

Evangeline W.

Small Business Owner

> "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596)

VR

Verified Reviewer

Commercial manager

> "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save a mail in crm"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808)

AS

AJ S.

CIO - Chief Information Officer

> "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If you are looking to..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

AM

Andrea M.

Academic Director

> "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to offer support, this..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176)

CC

Connor C.

Data Analyst

> "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584)

DM

David M.

Technical Support Engineer

> "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659)

SM

Sherry M.

Executive Manager

> "My overall experience with Zoho CRM has been so helpful to our company with the integration with our website forms and invoice system that our previous company before the pandemic used it and we..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012767)

DJL

David J. L.

Creative Production Manager

> "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187)

KK

Krishna K.

Admin

> "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719)

VR

Verified Reviewer

Marketing Manager

> "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119)

MND

Mamute Nicholas D.

Sales and Marketing Specialist

> "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466)

DA

Dana A.

Managing Partner

> "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity.""

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825)

CC

Connor C.

Data Analyst

> "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584)

Joseph T.

CEO

> "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111)

AS

Abhishek S.

Ops Manager

> "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a pattern on my member's..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933)

MS

Mallory S.

Clinical Operations Manager

> "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

MRUR

MD RIAJ UDDIN R.

Marketing Manager

> "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669)

VR

Verified Reviewer

HR and Admin Manager

> "According to me the only con is - Content management limitations - Data import and data export limitations only."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720)

FH

Firas H.

Manager information systems

> "The platform's customizability and integration capabilities make it a robust choice for businesses looking to streamline their customer relationship management. While there are areas that could..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6381114)

VR

Verified Reviewer

Recruitment Specialist

> "They keep re-inventing the wheel without making sure they have their products solid, this has resulted in a proverbial "dogs breakfast" of apps that don't relate properly rendering ZOHO just a..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6389890)

Ziva R.

Sales Services Manager

> "Zoho CRM allows us to engage with our customers effectively during sales operations and offer them personalized communications which has helped us make more sales."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6298689)

PS

Peter S.

Director

> "Not keen on having to visit separate window for each module."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821)

EJ

Emily J.

Sales Manager

> "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866)

GMG

Gina M G.

President, Exit Planning Advisor, Broker

> "offline functionality of Zoho CRM is limited, which may pose challenges for users who frequently work in environments with poor or no internet connectivity."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6290767)

GC

GODWILL C.

Customer Care Representative

> "The ability to tailor the platform to specific business needs, such as automating workflows and creating custom reports, made it very efficient."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304)

NP

Narender P.

Pre-sales consultant

> "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes or seconds until we..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893)

Arpit P.

IT Consultant

> "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299)

SS

Shenella S.

Business Development Executive

> "The system tends to lag at times."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7099824)

Hemant A.

Data Analyst

> "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716)

KO

Katie O.

Admin Assistant

> "I could never get the appointment also known as "meetings" on the CRM to link to the Zoho Calendar."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6848682)

MS

Mallory S.

Clinical Operations Manager

> "I like the various features within to help keep the team organized and easily locate our client's information."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287)

VR

Verified Reviewer

Executive Assistant

> "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626)

Christopher G.

Owner

> "You have TONS of different Zoho Apps and Services you can integrate into your Zoho Dashboard that cover almost anything you can think of business related across all different departments."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6245187)

VR

Verified Reviewer

VP of Marketing

> "Zoho CRM feels clunky and overly complex for daily email marketing use."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6846480)

Ziva R.

Sales Services Manager

> "It provides us with great tools which help us manage all our sales activities including customer communications and closing sales deals."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6298689)

MK

Megan K.

Senior Marketing Manager

> "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot has and I’ve felt..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858)

Jamie Morgan W.

Sales Associate

> "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

OA

Okan A.

Director

> "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315)

VR

Verified Reviewer

Business Analyst

> "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and the solution price is..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377)

EH

Erin H.

Office Manager

> "There were frequent connectivity issues where employees we unable to access app."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6878372)

VR

Verified Reviewer

Founder Owner

> "I like its templates and ability to contact people using email and DMS."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7042522)

TW

Toshia W.

Owner

> "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855)

VR

Verified Reviewer

Owner

> "I particularly like the automation abilities in the entire the sales process, including sending emails, following up with leads, and updating fields."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6490581)

SM

Sherry M.

Executive Manager

> "I also dislike the limits of certain fields used unless you pay more, but I know that's all CRMs."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012767)

LM

LUSAVA M.

ASSISTANT RESEARCHER

> "As a Zoho CRM user, it has been critical in our business for it involves a seamless workflow from onboarding to ongoing usage, supported by customization options,data management tools,sales and..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6242915)

OP

Orla P.

Head of Sales

> "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281)

GC

GODWILL C.

Customer Care Representative

> "The platform offered a wide range of features that were essential for managing customer relationships, tracking sales, and improving workflow efficiency."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6465304)

NP

Nikita P.

IT-Developer

> "The mobile app also lacks some key desktop features."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200)

AMM

Asan Mohammed M.

STRUCTURE DESIGN

> "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead management and..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394)

DG

David G.

Head of Commercial Growth and Partnerships

> "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703)

Junko O.

Business Consultant

> "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales automation, we have seen a..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301)

AS

Abhishek S.

Ops Manager

> "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933)

VR

Verified Reviewer

Care Nvaigator

> "TechRadar notes that it's “very easy to use,” with handy features like social media and LinkedIn contact capture, business card scanning, automated workflows, pipeline management, and seamless..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911)

AS

AJ S.

CIO - Chief Information Officer

> "Terrible AI - does absolutely nothing in terms of added business value,"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283)

VR

Verified Reviewer

Technical support engineer

> "One thing I like the most about Zoho CRM is its user friendly interface and its ability to shamelessly integrate with other Zoho application, making it a comprehensive solution for businesses of..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6292989)

FR

Farheen R.

Senior Manager- New Business

> "The reminders that we set only appears as web-based push notifications and I often tends to lose it."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851)

Jamie Morgan W.

Sales Associate

> "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697)

AMM

Asan Mohammed M.

STRUCTURE DESIGN

> "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394)

MW

Mark W.

Owner

> "I like how I can sign and avoid paying for extra features on my other current platforms."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7076431)

OA

Okan A.

Director

> "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will probably move to somewhere..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315)

Junko O.

Business Consultant

> "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301)

GMG

Gina M G.

President, Exit Planning Advisor, Broker

> "There is limited customer support with long response times and difficulty in getting timely assistance for technical issues or queries. "

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6290767)

TW

Toshia W.

Owner

> "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business owner!"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855)

PG

Praveen G.

Assistant manager

> "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098)

MT

Morton T.

CEO

> "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318)

DD

Danielle D.

Inside Sales

> "At times emails won't go through and the space isn't large enough to send multiple files."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6427458)

MT

Morton T.

CEO

> "Integration with other tools, like our email and marketing platforms, is seamless, ensuring a smooth flow of information across our systems."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6409318)

VR

Verified Reviewer

Care Nvaigator

> "There are major limitations in what you can do / access / change"

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6873911)

NP

Nikita P.

IT-Developer

> "Workflow automation, email integration, and the intuitive Kanban view save us hours each week."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6837200)

Hemant A.

Data Analyst

> "So far, I don't have any dislike about Zoho CRM but a thing i would like to add on is that some features are not easy to implement it requires some time and learning, which could be a challenge..."

[See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716)

[View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

BTQ

Bich Tram Q.

Learning and Systems Adoption Leader

> "What I like most is the ease of creating content and uploading existing files, as well as the platform's ability to..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7067506)

VR

Verified Reviewer

Senior Project Specialist

> "The quizzes are normally too simple and cannot replace a practical exercise for a newcomer."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7089198)

JMV

JEAN-MARC V.

HR expert

> "The content creation tool can be quickly mastered by employees who want to create training courses, and creating quizzes is..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7025993)

Laura H.

Human Resources Generalist

> "Additionally, like with any SaaS, there is always room for enhancement, and the scheduling can be annoying at times."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___5031408)

VR

Verified Reviewer

Senior Project Specialist

> "Trainings on 360Learning are very interactive and easy to learn, with little quizzes at the end of each session, which helps..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7089198)

IM

Isabelle M.

Project Manager HR development

> "This makes it difficult to set up holistic trainig and you have more to leern as you progress."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___4872339)

EB

Erinn B.

Client Service Specialist II

> "What I like about 360Learning is we are able to upload videos into a classroom and then anyone on our Team can go in and..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___6499060)

LF

Larisa F.

Nurse Practitioner

> "Some difficulty in grading users in an efficient way"

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___4954732)

MS

Mankomal S.

Product Manager

> "The built‑in AI course generation is a real plus, helping speed up content creation."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7113335)

JrmC

Jérôme C.

Project Manager

> "Very difficult to say something negative about that product."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___6563881)

Justin D.

Digital Learning Designer and Deployment Manager

> "One of the most interesting aspects has been designing the learner experience and UX within the platform."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7103512)

Joseph M.

Senior Engineer

> "These interruptions could be frustrating and occasionally disrupted my learning flow."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___4804218)

Justin D.

Digital Learning Designer and Deployment Manager

> "The development roadmap is another major advantage for organizations like ours that are not technology development companies."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7103512)

GV

Gaelle V.

digital project manager

> "Internally, we do not have an easy-to-use platform to easily share the knowledge of our staff."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___4751096)

Justin D.

Digital Learning Designer and Deployment Manager

> "From a learning design perspective, the platform is particularly strong in collaborative learning and knowledge sharing."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7103512)

VR

Verified Reviewer

PMO consultant

> "Scorm compatibility, training plan landing page design, (not well adjusted)"

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___3577307)

AP

Agathe P.

Instructional Designer

> "We also want to highlight the availability and dedication of our Customer Success Manager, who plays a key role in the..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7015955)

RS

Rory S.

Senior Learning & Development Partner

> "This is a major pain point for us if we have a video or exercise that is longer than 15 minutes."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___3550060)

JMV

JEAN-MARC V.

HR expert

> "I like to use the platform and feel confident using it to create and post content although I am far from being a geek!"

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7025993)

CmC

Clément C.

HR Digital Learning Manager

> "There is not enough gamification in the course authoring section."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___3456213)

EM

Elisa M.

HR Administrative Assistant

> "It offers a wide range of features that cover all our needs efficiently, making daily tasks much easier to manage."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7015790)

Océane V.

Learning Project Manager

> "The reporting and dashboard are terrible on 360L."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___3937212)

MS

Mankomal S.

Product Manager

> "Learning has strong e‑learning capabilities and makes it easy to create and manage courses."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7113335)

CC

Camille C.

training officer

> "In the creation of content, tools are offered but require a parallel license because it is not integrated into the platform."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___3419924)

AP

Agathe P.

Instructional Designer

> "A strong relationship of trust has naturally developed, which is a real asset in the context of digital transformation in..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7015955)

Helen M.

Training Manager

> "The social features make up a big part of the offering from 360 but were not particularly relevant for our audience or the..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2815502)

AP

Agathe P.

Instructional Designer

> "Their professional yet warm approach allows us to move forward with confidence in the implementation of our training projects."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7015955)

SB

Soline B.

Training specialist

> "To me, it still misses some fundamental functionalities : exporting course file, training follow up and alerts in Dashboard..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2744295)

CL

Camille L.

COO agence K

> "Very good commercial and CSM support to build our courses and optimize our processes."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7000729)

VR

Verified Reviewer

CDO

> "The design is not much customizable."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2899879)

RK

Rahul K.

Trauma Surgery

> "Learning offers numerous tools for its users to capitalize on delivery content and learner progress."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___6470190)

SnJ

Sebastián J.

Operations

> "The most frustrating thing is that it is never clear when or how something is 'saved.'"

[See full review](https://www.capterra.com/p/230567/360Learning/#GetApp___3210586)

AP

Agathe P.

Instructional Designer

> "Their personalized support and deep understanding of our challenges are major assets in the success of our partnership."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7015955)

VR

Verified Reviewer

Client Experience Coordinator

> "One big thing is that sometimes the site is down for maintenance, which I completely understand, but only receiving 24 hours..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2508058)

JN

Jaren N.

Technical Writer

> "Their learning management system has facilitated our efforts in training our employees and managers in vital areas such as..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___5016438)

SnJ

Sebastián J.

Operations

> "Clunky, long loading times."

[See full review](https://www.capterra.com/p/230567/360Learning/#GetApp___3210586)

MS

Mankomal S.

Product Manager

> "Our Client Success Partner,\[sensitive content hidden\] has also been very supportive and helpful throughout our collaboration."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7113335)

ER

Elise R.

Advisor Learning & Development

> "We acquired 360L in 2019, but as soon as the Covid pandemic hit us our new hires couldn't come train at our facilities..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2507275)

CJ

Cyan J.

Global Learning and Development Lead

> "We've been expanding what we use it for and now have a huge array of training materials available to the majority of our..."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___6167080)

AR

Avens R.

Organizational Developer

> "There are very few personnel dedicated to working on this project so it's extremely heavy lifting for us."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2492362)

AL

Anais L.

Responsable qualité et expérience clients

> "The tool is user-friendly, and learners can quickly and easily get to grips with it."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7110696)

SB

Soline B.

Training specialist

> "Adding users in a group is not really intuitive."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2744295)

VR

Verified Reviewer

Operations Associate

> "Scales well for growing teams"

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7087512)

AO

Alec O.

Sales & Operations Automation Executive

> "Third-party integrations are not always great"

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2678030)

PR

Philippe R.

Responsable formation

> "The ease of sharing training courses with learners."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7020044)

RC

Rayan C.

Business Developper

> "On first sight the interface might look difficult to apprehend."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2255032)

CL

Carla L.

Digital Marketing Manager

> "We are also well supported in content creation through training sessions."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___7014048)

TG

Teddy G.

Director

> "limited and quite expensive subscription solutions"

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2594367)

MG

Manuela G.

Head of studies

> "Thanks to 360Learning, we were able to create a unique program, totally tailored to our image and the needs of our learners."

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___5072337)

AO

Alec O.

Sales & Operations Automation Executive

> "As an admin, the UX is not great"

[See full review](https://www.capterra.com/p/230567/360Learning/#Capterra___2678030)

[View Reviews](https://www.capterra.com/p/230567/360Learning/reviews/)

## User interface

4.31 (6,964)

4.67 (482)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Zoho CRM

Top features

26/33

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Calendar Management
-   Collaboration Tools
-   Content Library
-   Content Management
-   Content Sharing
-   Conversation Intelligence
-   CRM Integration
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Lead Capture
-   Lead Scoring
-   Meeting Management
-   Microlearning
-   Mobile Access
-   Opportunity Management
-   Performance Management
-   Personalization
-   Pipeline Management
-   Prioritization
-   Process/Workflow Automation
-   Real-Time Data
-   Reporting/Analytics
-   Sales Onboarding & Training
-   Sales Planning
-   Task Management

[See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features)

360Learning

17/33

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Calendar Management
-   Collaboration Tools
-   Content Library
-   Content Management
-   Content Sharing
-   Conversation Intelligence
-   CRM Integration
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Gamification
-   Generative AI
-   Goal Management
-   Lead Capture
-   Lead Scoring
-   Meeting Management
-   Microlearning
-   Mobile Access
-   Opportunity Management
-   Performance Management
-   Personalization
-   Pipeline Management
-   Prioritization
-   Process/Workflow Automation
-   Real-Time Data
-   Reporting/Analytics
-   Sales Onboarding & Training
-   Sales Planning
-   Task Management

[See all features](https://www.capterra.com/p/230567/360Learning/#features)

### Recognition

No recognitions have been awarded to Zoho CRM

No recognitions have been awarded to 360Learning

### Deployment & support

Zoho CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

360Learning

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho CRM

-   By Zoho
-   Located in United States
-   Founded in 1996

360Learning

-   By 360Learning
-   Located in United States
-   Founded in 2010

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