--- title: "Compare Zoho CRM vs Meritto 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zoho CRM and Meritto based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/155928-250169/Zoho-CRM-vs-Comprehensive-Admission-Suite" page_type: "comparison" language: "en" --- # Zoho CRM vs Meritto Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoho CRMMeritto2/4 selected [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.6 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) [## Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $14.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [6,999 reviews](#user-reviews) Positive 5,962 Neutral 781 Negative 256 [## Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.6 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment RQ Based on [619 reviews](#user-reviews) Positive 570 Neutral 36 Negative 13 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Data Security 4.5 Contact Management 4.4 Activity Dashboard 4.6 Contact Database 4.4 Data Import/Export 4.3 80%Fit High performer Feature ratings Data Security 4.4 Contact Management 4.5 Activity Dashboard 4.5 Contact Database 4.5 Data Import/Export 4.5 User satisfaction User satisfaction 4.3 User reviews[6,999](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.1 User satisfaction 4.6 User reviews[619](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $14Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM. Best for From higher education institutions and K-12 schools to EdTech platforms, online degree programmes, study abroad consultants, coaching centres, and vocational training institutes, Meritto caters all. ## User reviews Pros & cons AD Alexandre D. Secretary General > "The best I can say is that it’s a stable and solid option for properly midsize businesses such as ours, where we need a blend of capabilities in contact administration, e-mail..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7169340) Joseph T. CEO > "During that time, Zoho repeatedly threatened service suspension despite being unable to provide a functioning invoice or payment method. When a usable invoice and payment link..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) RS Radha S. Legal Assistant > "It’s a robust, feature‑rich platform that excels at centralizing customer data, automating workflows, and supporting end‑to‑end CRM processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) RS Radha S. Legal Assistant > "In some areas, the user interface also felt a bit less intuitive or cluttered, particularly when navigating between modules or customizing layouts, which could slow things..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) Harshul S. Senior. Technical Support Specialist for Network Operations > "It helps me keep track of leads, follow‑ups and tasks without losing things in emails. Once everything is set up properly it runs smooth and fits into my daily workflow." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131806) AS AJ S. CIO - Chief Information Officer > "Advanced Analytics to get core business intelligence is tricky, Core Metric tracking can be complete pain if embedded system values are over-written with semantics that are..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) KA Khyan A. Senior Business Development Representative > "It's a flexible platform that offers a wide range of business functionality and can support a variety of teams and processes without needing multiple disconnected systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) KA Khyan A. Senior Business Development Representative > "The biggest challenge is that the platform can sometimes feel like it's trying to do a lot of things at once. While the interface is generally good, certain areas can feel a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) RS Radha S. Legal Assistant > "I also appreciated how seamlessly it integrates with other Zoho applications—email, reporting, automation, and analytics—which made managing customer data and follow‑ups much..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) SM Sourav M. Supervisor > "The Workflow Management tools are highly customizable—you can automate almost any repetitive task if you take the time to map it out." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) VR Verified Reviewer Travel Consultant > "My overall experience with Zoho CRM has been positive most times, once i set up my page, ZOHO CRM does an amazing job keeping everything organized from leads, contacts, deals..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) AS AJ S. CIO - Chief Information Officer > "The CRM system is very difficult to customise - especially if you want a proper view of the business - Sales, Operations, Support, Accounts, Admin." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) PRAGATI S. HR Manager > "It helps streamline customer management, track leads, and organize sales activities in an efficient way." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) SM Sourav M. Supervisor > "The platform's overall Design can feel a bit dated and cluttered compared to more modern CRMs. Because of its depth, Ease of Use takes a hit initially; there is a undeniably..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) VR Verified Reviewer Project Analyst > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) VR Verified Reviewer Commercial manager > "I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7082808) YN Yasmine N. Customer Services Manager > "Use of the product has also enabled us to accurately forecast sales and visualise our sales pipelines." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178329) LG Laura G. Owner > "I spend hours trying to fix my bank uploads and figuring out when their service broke down. " [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902) EW Evangeline W. Small Business Owner > "Zoho CRM offers powerful tool that allows me to manage sales, marketing and customer support procedures in one spot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7008596) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) CC Connor C. Data Analyst > "We are able to design the software to fit our very specific needs, and it can be different for each of our separate teams." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) RR Rasilkrishnan R. Data analyst > "It is very hard to create new developments inside zoho with is not default in Zoho" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) KA Khyan A. Senior Business Development Representative > "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Marketing Manager > "The standard reports didn't quite fit what we required and it was difficult to find the relevant fields when creating custom reports." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7012119) CC Connor C. Data Analyst > "Overall, Zoho fits our needs well and the workflows and custom nature of the CRM are great, but also leads to it being complicated to manage." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7118584) VR Verified Reviewer Travel Consultant > "That being said, it's not perfect, in the early startup, it was a bit frustrating and every now and then, the platform looked a bit clustered." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7135940) VR Verified Reviewer Project Analyst > "Zoho CRM is a solid product with a helpful support team and a strong product roadmap, Zoho CRM is a strong choice for any small business looking to manage their sales activity." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7107263) AM Andrea M. Academic Director > "What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6810176) MND Mamute Nicholas D. Sales and Marketing Specialist > "Its proficiency in assessing the effectiveness of marketing campaigns provides performance details, reach and outcomes that helps us understand the impact of our campaigns on..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) DM David M. Technical Support Engineer > "I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7065659) AS Abhishek S. Ops Manager > "Two things I liked the most about Zoho CRM is the AI powered Sales Assistant Zia which has helped me analyze quicker and second the way I was able to Analyze and find a..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) MRUR MD RIAJ UDDIN R. Marketing Manager > "Its deal pipeline feature helps streamline lead management by organizing them according to their stages, making it easier to track progress and close deals efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6548669) LG Laura G. Owner > "On a quarterly basis the bank links do not work. " [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7176902) EJ Emily J. Sales Manager > "I used it to manage a pipeline of more than 100 prospects and the real-time analytics allowed me to recognize opportunities and close deals quicker." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) PB Philip B. Operations Manager > "Impossible to get a timely or logical response to an obvious problem caused by Zoho." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7131331) Arpit P. IT Consultant > "The platform allows you to customize modules, workflows, and dashboards to place with specific business needs which makes it highly adaptable." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) DJL David J. L. Creative Production Manager > "The mobile app is slightly clunky compared with the desktop web interface, especially when updating project notes on the fly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6800187) MND Mamute Nicholas D. Sales and Marketing Specialist > "Additionally , it is flexible and offers customization options to fit into our workflow and has allowed us to tailor it to our unique needs and requirements." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) NP Narender P. Pre-sales consultant > "All is good, but scheduling a reminder calls sometimes i get frustrated because when we done the calls everytime they ask how much the duration of calls like they ask minutes..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6595893) AS Alan S. IT Project Manager > "It’s highly customizable — you can easily customize modules, fields, layouts, workflows, and dashboards to match business processes." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7001282) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) MS Mallory S. Clinical Operations Manager > "I like the various features within to help keep the team organized and easily locate our client's information." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) JR John R. Social media marketer > "We rely on it in our work and in the reports we provide due to its clarity and ease of understanding for non-specialists." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7159243) OA Okan A. Director > "One of them accepted to honor refund as per their terms and condition within 30 days, and then wasted 3 weeks to response only to be told it is passed the 30 days." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) TW Toshia W. Owner > "The mobile app can feel clunky, and support response times can be slow, which can be frustrating when you need quick help." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) VR Verified Reviewer Business Analyst > "I liked the dashboard analytics and AI features in the Zoho CRM, almost all the things have been automated by this crm software which are necessary to run your business and..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6599377) DA Dana A. Managing Partner > "I try to strip out the clutter to keep it user-friendly, but their limits on customization make that difficult—and that’s frustrating when I just want simplicity."" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) SG Sauve G. Sales Representative > "I really like how Zoho CRM centralize customer data and potential leads in one organized place .An" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161378) Joseph T. CEO > "This occurred despite Zoho being fully aware that the delay was caused entirely by its own billing failures." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7094111) PRAGATI S. HR Manager > "It makes it easy to track leads, manage sales pipelines, and follow up with clients efficiently." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7152340) OP Orla P. Head of Sales > "However, its steep learning curve and occasional performance issues can create initial challenges for new users, particularly those without prior CRM experience." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564281) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM is user-friendly and versatile,affordable and accessible to businesses of all sizes,and offers multiple editions with different pricing plans,has improved their lead..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) DG David G. Head of Commercial Growth and Partnerships > "The sheer number of options can sometimes be excessive, leading to features going unused or confusing users who don’t need advanced capabilities." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584703) Junko O. Business Consultant > "We implemented Zoho CRM in our company six months ago and it has been a remarkable transformation in our customer relationship management. Since incorporating sales..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) AS Abhishek S. Ops Manager > "I was not able to perform a lot of customization probably because I have not explored all the customizations that is possible." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6656933) AS AJ S. CIO - Chief Information Officer > "It's been a 3+ year journey with Zoho. If the Zoho ecosystem had been a bit better thought-out with easy customisations the journey shouldn't have taken more than 1 year. If..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) FR Farheen R. Senior Manager- New Business > "The reminders that we set only appears as web-based push notifications and I often tends to lose it." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6663851) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) AMM Asan Mohammed M. STRUCTURE DESIGN > "Zoho CRM requires extensive customization to be usable,CRM has technical limitations, such as:" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6617394) KK Krishna K. Admin > "Zoho CRM displays a high level of quality marketing automation capabilities, more so on striking a good balance between functionality, customization and affordability." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7000719) OA Okan A. Director > "Dishonest people, They just wasted time tool 3 weeks to respond and than told me it was passed due. if it wasn't upfront 1 year payment i would move my company, i will..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6564315) SM Sourav M. Supervisor > "Once properly configured, it’s an incredibly powerful engine for managing data and automating workflows." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7161540) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) ICO Ilhan Can O. Senior Associate > "Sometimes we experience minor errors/glitches; e.g. search bar (does not directly go to the page when you click on the search result) and new customer profile is not saved..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6101344) Cristin H. Office manager > "The best part about Zoho CRM is it's incredible value for money and customization options." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143) VR Verified Reviewer HR and Admin Manager > "According to me the only con is - Content management limitations - Data import and data export limitations only." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7003720) Junko O. Business Consultant > "With a wide range of features and functionalities, this system suits the needs of small and large businesses, allowing full control over the customer lifecycle." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6581301) RR Rasilkrishnan R. Data analyst > "It is no good at customisation." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7136401) TW Toshia W. Owner > "The automation features save me so much time, and I can customize it to fit my business perfectly. Plus, it’s budget-friendly, which is a huge plus for me as a small business..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6547855) PB Prasad B. Web Developer > "Zoho's Customer support is limited while integrating third-party apps with CRM" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144) KA Khyan A. Senior Business Development Representative > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Director > "One aspect of ZOHO CRM that some users may find less favorable is its pricing structure. While it offers a free version and various pricing tiers, the cost can add up,..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5077735) Cristin H. Office manager > "The platform makes tracking sales leads simple and highly effective" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7177143) PS Peter S. Director > "Not keen on having to visit separate window for each module." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7096821) Max P. Sales Director of Channel > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6645121) AS AJ S. CIO - Chief Information Officer > "Customisation - especially for Zoho Books for users moving from Tally - is a very long drawn out and painful process - from a development as well as a psychological..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7026283) VR Verified Reviewer Brand and Product Marketing lead > "Zoho dashboards with all the detailed information with some very good colours" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6584486) RS Radha S. Legal Assistant > "Some areas of the interface can feel a bit dense, which may slow down new users initially." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7139286) Shelmith S. Admin Virtual Assistant > "The CRM has simplified my work and I have everything at a touch of a button." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6088264) AK Arif K. Executive Assitant > "The interface can feel a bit complex and overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567360) Cris N. Founder and Creative Director > "Zoho CRM has an intuitive interface which is well laid and straightforward making it very user friendly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5057180) EJ Emily J. Sales Manager > "As a CRM newbie, the interface can seem cluttered and overwhelming at first." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6745866) KA Khyan A. Senior Business Development Representative > "Being cloud-based made it easy to access information from anywhere, and it integrated reasonably well with other business systems." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) PG Praveen G. Assistant manager > "While Zoho CRM integrates with many tools, setting up and maintaining these integrations can sometimes be tricky or unreliable" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6582098) VR Verified Reviewer business development > "Zoho CRM impresses with integrated apps, seamless integration, scalability, mobile accessibility , collaborative features and extensive support." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#GetApp___6039026) AM Alfred M. Consultant > "Integration with some third-party apps can be tricky and may require extra setup time." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6563316) Hemant A. Data Analyst > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6429716) RT Robert T. Marketing Director > "It can be difficult to integrate with with other applications you might already have within your organization." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6004488) Arpit P. IT Consultant > "The platform’s integration with other Zoho applications and third-party tools has helps a lot." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6558299) CW Christian W. CEO > "there is not integration testing between the different modules." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6169747) Akhtar S. Senior HR Executive > "Overall experience has been very good from transitioning from a traditional software to all-in-one tool." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7178747) MS Mallory S. Clinical Operations Manager > "I do not always love the lay out, sometimes it is not super intuitive, especially if you are not in it on a daily basis." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7114287) Mararia D. UIUX Designer > "What i like about Zoho CRM is software is versatile and can be used in a wide variety of ways." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6567270) MK Megan K. Senior Marketing Manager > "I came from HubSpot so maybe I have been spoilt but I’ve found the transition to Zoho difficult and cumbersome - it doesn’t have the built in basic functionality that HubSpot..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6739858) VR Verified Reviewer Designer > "An easy-to-use application that provides a good overview of open items and to-do." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6526470) RB Ryan B. Software Developer > "It is very busy, in the sense that there are alot of moving parts and is not as intuitive as it could be." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___5091281) DA Dana A. Managing Partner > "It was simple, reliable, and helped me stay organized." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6797825) JG Joshua G. VP > "Simply put, It was so complicated to use." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6865161) KA Khyan A. Senior Business Development Representative > "From a SaaS and SDR perspective, it provides good visibility into customer information, activities, and workflows while remaining relatively easy to use once you're familiar..." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7188408) VR Verified Reviewer Ceo > "Zoho CRM's biggest drawbacks are its steep learning curve due to a cluttered interface and inconsistent customer support response times for non-premium users." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___7100569) Jamie Morgan W. Sales Associate > "Zoho CRM offers very reliable customer engagement tools that has helped us to streamline our interactions with customers and close sales deals quickly." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) VR Verified Reviewer Executive Assistant > "Many users report that Zoho CRM's customer support can be slow and unresponsive, making it frustrating to resolve critical issues or seek assistance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6618626) Jamie Morgan W. Sales Associate > "Zoho CRM has customer segmentation functions which help us to offer our customers with personalized services based on their preferences." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6754697) PB Prasad B. Web Developer > "Zoho's Customer support is limited while integrating third-party apps with CRM" [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6727144) MND Mamute Nicholas D. Sales and Marketing Specialist > "We are reaping tons of benefits ranging from streamlined sales and marketing processes, improved customer relationships and retention to enhanced business performance." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6777466) Himaanshu L. Team Lead- Customer Success > "The customer support services need to be little improved and sometimes I notice slight lags." [See full review](https://www.capterra.com/p/155928/Zoho-CRM/#Capterra___6639432) [View Reviews](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) RQ Redwan Q. Student Recruitment Manager > "The platform makes it easier for the recruitment team to monitor student inquiries, update statuses, and maintain clear communication with prospective..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___7168552) SF Syed F. Regional Director - Marketing > "Having to complete 2FA almost every week, even on trusted devices, can be time-consuming and disrupt workflow." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___7168997) SF Syed F. Regional Director - Marketing > "Its automation features, including follow-ups, campaign tracking, and reporting dashboards, support better decision-making and faster response times." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___7168997) DG DEEPU G. Web Developer Manager > "Some features and functionalities are limited compared to other platforms, and a few areas of the system feel outdated." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___7168184) YC Yuvraj C. Technical Manager > "Tracking leads and nurturing them through features like lead activity timelines, marketing automation, and analytics, which significantly streamline the..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6588150) YK Yashwant K. Coordinator > "lack of Mobile confirmationOne potential drawback with Meritto is that the platform can occasionally feel overwhelming due to the vast array of features and..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578785) PS Pallavi S. Senior Associate > "Meritto is a platform with strong customization and automation capabilities that streamline admissions and lead management. While it has a learning curve and..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580261) DMRSSR Dr M R S Suryanarayana R. Director Admissions > "its look like a olden days meter auto concept ( no clear information what are all the services are available in meritto , when ever the client is raising the..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592201) AK Annamalaisamy K. Associate manager > "Easy scoring methodology, also able to download and track the status of the entries made, however Navigation is little tough, based on the user login access..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572615) AB Adarsh B. Suport > "One aspect I liked least about Meritto was the occasional lack of customization options, which made it challenging to adapt the platform fully to specific..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6641976) DDG Dr. Darshneel G. VICE PRESIDENT > "The platform excels in simplifying and automating the admissions process, offering valuable tools like lead management, personalized communication, and..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593906) UD Uday D. Senior Academic Counsellor > "sometimes there are some pop-up issues while calling to the customers because of it I am distracted a lot & because of this there is a negative impact also on..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572786) MA Md A. HRBP > "The platform covers the entire student lifecycle, from lead generation to final admission, which many institutions find convenient for managing everything in..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6636042) BS Bikrant S. Senior Associate > "Sometimes it's very slow to respond. When searching a particular filter, the page gets stuck and takes a lot of time to load. If too many windows are open,..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6584144) GG Ganesh G. Asst.Director - Admissions and PR > "I really loved the Comprehensive CRM, its Automation, Customizable Workflows, the much needed analytics and Insights, well built Integration Capabilities &..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592245) MA Md A. HRBP > "Since it is a cloud-based platform, any connectivity issues can affect access, which might be problematic in areas with unstable internet" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6636042) DK Dipti K. ivr support > "It enhances efficiency, provides valuable insights, and improves the applicant experience, making it a cost-effective and scalable solution for educational..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6644554) SMS Shaik Muhammad S. Engagement Manager > "Same type of templates we cannot use for Raw DBs, Leads and Enrolled Students." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6585791) VR Verified Reviewer Process associate > "Meritto facilitates communication between admissions staff and applicants through features such as automated email notifications and online portals." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6640623) WM Waseem M. Managing Director > "Additionally, integrating it with external platforms like once trying to integrate the API with Pur website was a bit challenging." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587636) NK Neha K. Marketing Manager > "The \*follow-up function\* stands out as a key feature, allowing users to monitor their progress over time, stay on track, and ensure goals are being met." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593862) VKG Vishal Kumar G. Manager > "Institutions operating in areas with inconsistent internet connectivity may face challenges due to the platform's reliance on being online." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6590973) AK Arun K. Senior officer at LPU > "According to me meritto has succeeded in covering all the different tasks on one platform like leads generation, admission conversion and performance analysis..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6573538) AM Abhishek M. Manager Outreach and Communication > "Also if you have data more than 1 year data , dashboard shows discrepencies in data, which is not good so you have to manually maintain an excel sheet if at..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6289628) KT Kaushambhi T. Client Servicing Executive > "Overall, Meritto (formerly NoPaperForms) provides a solid platform for managing and streamlining admissions and recruitment processes, especially in the..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580759) JM Jahnavi M. Admission counsellor > "Not getting verified leads yet, but not receiving notification for every new lead added" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6529785) PV Pavan V. Marketing Associate > "This ensures that users can quickly navigate the platform without extensive training, making it accessible for teams of all sizes and technical expertise." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592364) RC Rubina C. Head of Admin > "Some features may not fully align with specific needs despite customization." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6574019) WM Waseem M. Managing Director > "Its simple interface comparing to other CRMs like lead square allow our counselors to easily integrate it to our day to day work-flow." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587636) VK Vandana K. student engagement > "overall is calling and dialing is good, recording is available that also good but the notes and remarks part is not good" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580150) SS Satyendra S. Head of department > "Overall meritto provides comprehensive solution for the colleges to be able to attract maximum clients and convert them through Meritto customer life cycle." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578773) DMRSSR Dr M R S Suryanarayana R. Director Admissions > "its mixed experience i can say that dissatisfaction more than the satisfaction ( mean to say that unable to use 100 % features of meritto- its just because..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592201) LS Laxmi S. IST > "Onboarding and User Interface,,The platform is designed with a user-friendly interface, making it simple for both managers and learners to navigate." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6588160) RA Ritu A. Marketing Executive > "It sometimes create hassle when data is not shown properly." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587158) UD Uday D. Senior Academic Counsellor > "it's convenient for the user there are many features like customizable filters in Meritto which help me a lot during my work //integration" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572786) VR Verified Reviewer Process associate > "Some users find Meritto to be expensive, especially for smaller institutions or those with limited budgets." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6640623) NK Neha K. Marketing Manager > "The platform’s \*paperless\* approach and strong \*data security\* make it both environmentally friendly and secure, which is a big plus in today's digital world." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6593862) PS Pahulpreet S. Career Counseling > "The reminder feature and the on call add lead display feature doesn't work properly, also since last month I'm unable to make a call through CRM" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6018551) KT Kaushambhi T. Client Servicing Executive > "This makes it a comprehensive tool that reduces the manual work typically involved in admissions, saving time and improving efficiency." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580759) SS Satyendra S. Head of department > "Customer Service and Support is too slow to timely resolve the issues" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578773) TS Tejaswini S. Manager > "It has made complex processes simpler and more transparent, though a few tweaks in usability and cost accessibility could make it even better." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6597633) WC Warren C. DIRECTOR > "Lacks some features for Study Abroad agents" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6580147) PK Pawan K. Senior Executive - Digital Business > "Overall UI is very user friendly with seamless navigation through the portal along with easy to use filters and the reporting and analytics features provide..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6577480) VC Vishal C. Operation and Admission Manager > "We are unable to know payment time in lead manager. And Many times it take time to update the payment on the application manager." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6334058) VKG Vishal Kumar G. Manager > "Advanced analytics and reporting capabilities help track performance and optimize campaigns." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6590973) ND Naman D. Educational Counsellor > "Meritto's extensive customization options can be daunting for new users, and occasional integration glitches occur." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346491) Amit K. Marketing Manager > "It is useful and effient platform to manage leads and admissiona with user friendly interface." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___7080877) AG Aditi G. Subject Matter Expert > "Some users might perceive NPF Meritto as deficient in key features or tools necessary to meet their operational requirements, potentially limiting its utility..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6170084) RC Rubina C. Head of Admin > "Overall, Meritto is a valuable tool for enhancing admissions processes and student relations, with careful setup and maintenance ensuring optimal results." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6574019) TV Thejaswini V. Document Verification > "One downside I found with MERITTO was the initial complexity in setting up advanced features and workflows, which required a learning curve for full..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6352276) SMS Shaik Muhammad S. Engagement Manager > "It was great CRM tool which will helps me to setup Marketing Automation easily and to work on daily campaigns" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6585791) NK Niraj K. Educational Consultant > "The initial setup and customization can be somewhat complex and time-consuming, which might require significant effort and learning for new users." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357972) KKD Kwasi Kumi D. Admissions Officer > "It also helps you keep track record of the any follow ups you want to do and updates you." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6511106) ER Emmanuel R. Assistant Manager > "The mobile application isn't as user-friendly." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6595029) RM Rakshit M. Marketing Executive > "Meritto's forms are optimized for both desktop and mobile devices, allowing our employees and clients to access and complete forms anytime, anywhere." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6330737) RG Rahul G. Director > "Your compoany charged us the full amount once charged didnt bother to support us for installation as well as inspite of several reminders didnt refunded our..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6340706) SS Shivangi S. Senior Academic counsellor > "It automates repetitive tasks like follow-up reminders, which saves a lot of time." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6590918) NK Niraj K. Educational Consultant > "Integration with other software systems occasionally faces challenges, leading to potential data synchronization issues." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357972) PS Pragya S. Deputy officee > "The ability to tailor application forms, workflows, and communication templates allows institutions to adapt the platform to their unique processes and..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6317474) AP Anuja P. Admission Counsellor > "No as such things to mentioned but sometimes all fields are not available in student profile and needs to work on programme list as per institutions" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6349115) DP Daman P. Education Counsellor > "Meritto excels with its user-friendly interface, powerful analytics, seamless integrations, and top-notch support, making the admissions process highly..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6348347) JR Joy R. Counsellor > "In ad it allways lagd like when 2 tabs are opened in chrome call accept button is gone" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6254071) MG Mukta G. Digital Communication Manager > "its dedication to the education sector, offering tailored solutions and updated technology that streamlined processes, enhanced engagement, and facilitated..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6168456) SB Sakshi B. Sales Executive > "What sometimes I don't like is it lags a lot some times and the app crashed few times which creates problem." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6367934) HAA Hilal Ahmad A. Counselling > "Lead Management is another good feature of meritto which helps us in managing all the leads we can customise all the leads according to our requirements." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6177171) DP Daman P. Education Counsellor > "Meritto's extensive customization can be overwhelming, and occasional integration issues arise." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6348347) PJ Pallavi J. Senior Business Development Associate > "What I found most impressive was their ability to digitize and automate traditionally paper-heavy processes, such as application submissions and admissions..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346993) AS Anjali S. Admission Counsellor > "don't have many filters, like we can't filter leads by campaign names. " [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6340703) VS Vijayendran S. Head in charge Indian Admissions > "The platform has greatly improved the efficiency of our admissions process and has provided us with the tools needed to better manage and analyze our data...." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6405990) AP Advitha P. Councillong > "Cannot delate invalid leads and axassble inly through official email if" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6324981) SB Sakshi B. Sales Executive > "This is my first time using Merritto from the past 7-8 months and it has helped me a lot like how to organise my work, how to increase my efficiency, how to..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6367934) SA Suman A. Academic Counsellor > "sometimes calls are not getting launched properly, or the disposition are not updated" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6183226) ST Sandhya T. Operations Manager > "The various features of the CRM especially those for pulling out reports, data analysis, comparisons, cost identification, graphical reports which give the..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6170250) VS Vivek S. Manager > "Payment fail messages when customer trying to pay through Debit Card." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6189353) PS Pragya S. Deputy officee > "From lead capture to admissions management to CRM integration, Meritto offers a robust platform that addresses the diverse needs of colleges, universities,..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6317474) KPB Kula Prasad B. Deputy Manager > "Nothing as such, but sometimes the payment gateway gets stuck and this hampers with the admission process." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6188163) VG Varalakshmi G. Document verification > "Pros: I particularly liked Meritto's seamless automation of admissions processes, intuitive interface for data management, and robust analytics that enhance..." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6346522) AR Arnab R. BDA > "I have to refresh it every 5 minutes, which kind of ticks off the productivity." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6190939) YK Yashwant K. Coordinator > "Meritto offers an intuitive platform that streamlines admissions management with impressive efficiency." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578785) MA Mohammed A. Tele Counsellor- DSA > "Like any software, Meritto may experience technical glitches, downtime, or bugs." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6175553) PV Pavan V. Marketing Associate > "Merrtiio CRM is known for its intuitive and straightforward user interface." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6592364) ER Emmanuel R. Assistant Manager > "The mobile application isn't as user-friendly." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6595029) JS Jyoti S. Cunsultant > "NoPaperForms provides best User interface." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6578849) WM Waseem M. Managing Director > "Additionally, integrating it with external platforms like once trying to integrate the API with Pur website was a bit challenging." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6587636) PC Praveen C. Senior Executive -Digital business > "makes it comfortable for the user" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6686411) AD Alex D. Sr. Manager > "Integration with inhouse system is painful." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___2962633) BS Bikrant S. Senior Associate > "Easy interface, Anyone with less skillset can easily use it." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6584144) NS Nickey S. Admission Officer > "It is not easy to operate if you have never use." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6572741) PG Pratham G. Educational Counsellor > "Meritto is easy to use, offers strong analytics, integrates well with other systems, and has excellent support." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6356728) TB Tanmay B. Key account Manager sales > "Schedule is difficult to manage." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6170060) AD Akash D. Sales Executive > "My works get a lot more easier than using the traditional methods" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6590824) HG Hardik G. Director Admissions > "The cost of integration for each product is very high and varies from customer to customer" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6357576) SM Shushmitha M. Admission counsellor > "Good ,as I am satisfied with the CRM as it makes my task easy" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6615127) PS Param S. Marketing > "Customer focus is lacking, product lacks basic features and no thought has been put behind making this." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6289709) DS Danish S. Associate > "It is very easier to understand and use and UI is best." [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6571239) RG Rahul G. Director > "no customer support" [See full review](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#Capterra___6340706) [View Reviews](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) ## User interface 4.31 (6,999) [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/) 4.59 (619) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Zoho CRM Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/155928/Zoho-CRM/#features) Meritto 22/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/#features) ### Recognition Zoho CRM is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Meritto ### Deployment & support Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Meritto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoho CRM - By Zoho - Located in United States - Founded in 1996 Meritto - By Meritto - Located in India - Founded in ## Popular Comparisons [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14/month Price $25/month 4.3 Features 4.4 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-155928/Salesforce-vs-Zoho-CRM) [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-250169/HubSpot-CRM-vs-Comprehensive-Admission-Suite) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14/month Price $20/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-155928/HubSpot-CRM-vs-Zoho-CRM) [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.5 Features 4.4 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-250169/Salesforce-vs-Comprehensive-Admission-Suite) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14/month Price $7/year 4.3 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM) [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Contact vendor for pricing Price $250/month 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-250169/Kylas-vs-Comprehensive-Admission-Suite) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $14/month Price $250/month 4.3 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155928-210630/Zoho-CRM-vs-Kylas) [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Contact vendor for pricing Price $7/year 4.5 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-250169/Bigin-by-Zoho-CRM-vs-Comprehensive-Admission-Suite) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14/month Price $50/month 4.3 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Contact vendor for pricing Price $50/month 4.5 Features 4.3 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-250169/Dynamics-365-vs-Comprehensive-Admission-Suite) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $14/month Price $19/month 4.3 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-155928/Pipedrive-vs-Zoho-CRM) [Meritto](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/)[4.59 (619)](https://www.capterra.com/p/250169/Comprehensive-Admission-Suite/reviews/) vs [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[4.88 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Contact vendor for pricing Price $22/month 4.5 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/207290-250169/Ploomes-vs-Comprehensive-Admission-Suite)